
SERVICING AND MAINTENANCE385
4x4 (4WD)
Trim Level Axle
Tire/Wheel Size Snow Traction Device
(Maximum Projection Beyond Tire Profile Or Equivalent)
Tradesman
Bighorn Lonestar Laramie Rear
275/65R18
275/55R20 S Class
Longhorn Sport
Limited Rear
275/55R20 S Class
REBEL Not Chainable
WARNING!
Using tires of different size and type (M+S, Snow) between front and rear axles can cause unpredictable handling. You could lose control and have a collision.
8
23_DT_OM_EN_USC_t.book Page 385

386SERVICING AND MAINTENANCE
TIRE ROTATION RECOMMENDATIONS
Tires on the front and rear axles of vehicles operate at
different loads and perform different steering, driving, and
braking functions. For these reasons, they wear at
unequal rates.
These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season type
tires. Rotation will increase tread life, help to maintain
mud, snow and wet traction levels and contribute to a
smooth, quiet ride.
For the proper maintenance intervals
Úpage 334. More
frequent rotation is permissible if desired. The reasons for
any rapid or unusual wear should be corrected prior to
rotation being performed.
The suggested rotation method is the “rearward cross”
shown in the following diagram. This rotation pattern does
not apply to some directional tires that must not be
reversed.
Tire Rotation (Rearward Cross)
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire
graded 100.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
Because of restricted traction device clearance
between tires and other suspension components, it is
important that only traction devices in good condition
are used. Broken devices can cause serious damage.
Stop the vehicle immediately if noise occurs that could
indicate device breakage. Remove the damaged parts
of the device before further use.
Install device as tightly as possible and then retighten
after driving about ½ mile (0.8 km). Autosock traction
devices do not require retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
Do not drive for a prolonged period on dry pavement.
Observe the traction device manufacturer’s instruc -
tions on the method of installation, operating speed,
and conditions for use. Always use the suggested oper -
ating speed of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact spare tire.
23_DT_OM_EN_USC_t.book Page 386

SERVICING AND MAINTENANCE387
The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi -
tioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the system
is started again.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or peak
traction characteristics.
WARNING!
The temperature grade for this tire is established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive loading,
either separately or in combination, can cause heat
buildup and possible tire failure.
8
23_DT_OM_EN_USC_t.book Page 387

388SERVICING AND MAINTENANCE
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that make
roads passable in snow and ice and those that are
sprayed on trees and road surfaces during other seasons
are highly corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the vehicle is
operated, extreme hot or cold weather and other extreme
conditions will have an adverse effect on paint, metal trim,
and underbody protection.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion
resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation.
Stone and gravel impact.
Insects, tree sap and tar.
Salt in the air near seacoast localities.
Atmospheric fallout/industrial pollutants.
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone
breakage than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth.
To remove road dirt, wash with a mild soap solution
followed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Tri-Fold Soft Tonneau Cover Care
For cleaning and protecting the vinyl Tri-Fold Tonneau
cover, use Mopar® Whitewall & Vinyl Top Cleaner and
Mopar® Leather and Vinyl Conditioner/Protectant.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar® Car Wash, or a mild car
wash soap, and rinse the panels completely with water.
If insects, tar, or other similar deposits have accumu -
lated on your vehicle, use Mopar® Super Kleen Bug
and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect
your paint finish. Use precautions to not scratch the
paint.
Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
Fascia/Bumper Care
The customer is responsible to clean and maintain
the chrome components of the vehicle. Wash away
road debris and salt using an automotive soap.
Fascia/bumpers should be cleaned regularly using mild
(neutral Ph) soap and water to maintain their luster and to
prevent corrosion.
Your fascia/bumpers are susceptible to deterioration
caused by salt, sodium chloride, magnesium chloride,
calcium chloride, etc., and other road chemicals used to
melt ice or control dust on dirt roads. Do not use harsh
chemicals or a stiff brush. They can stain or damage the
protective coating that helps keep them from corroding
and tarnishing.
CAUTION!
Do not use abrasive or strong cleaning materials
such as steel wool or scouring powder that will
scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal of paint
and decals.
23_DT_OM_EN_USC_t.book Page 388

SERVICING AND MAINTENANCE389
Special Care
If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
If you detect any stone chips or scratches in the paint,
touch them up immediately.
If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible.
If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
Use Mopar® Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.
Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the Spray-On
Bedliner can fade from oxidation, road dirt, heavy-duty
hauling and hard water stains. Weathering and UV
exposure will lead to fading.
To help maintain the appearance of your Spray-On
Bedliner, the manufacturer recommends you periodically
rinse all loose dirt from your truck bed and clean your truck
at least twice per year using the Mopar® Spray-On
Bedliner Conditioner available at a local authorized
dealer.
To Help Maintain The Appearance Of Your Spray-On
Bedliner
1. Rinse your truck bed out with water to remove any loose dirt and debris.
2. Mix a mild soap or detergent with water. Then apply solution with a soft cloth or brush.
3. Rinse bedliner with water. 4. Once dry, apply a small amount of Mopar® Spray-On
Bedliner Conditioner to a moist towel or sponge and
wipe over the entire surface of the truck bedliner.
Spray-On Bedliners are chemically-resistant to many
different types of chemicals (including gasoline, oil,
hydraulic fluids) for short periods of time. If a spill occurs
on your Spray-On Bedliner, rinse the truck out as soon as
possible to avoid permanent damage.
Repairing The Spray-On Bedliner
While extremely tough, it is possible to damage a Spray-On
Bedliner. One common condition is when loading a heavy
pallet and dragging that pallet across the floor of the bed.
If a nail or sharp point is exposed under the weight of the
pallet a scratch or tear is possible. While not covered by
your new vehicle warranty, a cosmetic fix to cover the
metal exposed by the scratch is required. To repair a tear
or gouge, follow the directions provided in the Mopar®
Quick Repair Kit.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
metal polishes, or oven cleaner. These products may
damage the bumper’s protective finish. Such
damage is not covered by the New Vehicle Limited
Warranty. Only car wash soap, Mopar® Chrome
Cleaner, or equivalent is recommended.
Avoid products or automatic car washes that use
acidic solutions, strong alkaline additives, or harsh
brushes. Many aftermarket cleaners and automatic
car washes may damage the bumper’s protective
finish. Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar® Chrome Cleaner, or equivalent is
recommended.
WARNING!
Do not use silicon-based protection products to clean
your bedliner. Silicon-based products can become
slippery and may result in personal injury.
8
23_DT_OM_EN_USC_t.book Page 389

390SERVICING AND MAINTENANCE
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery and
carpeting.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
Remove as much of the stain as possible by blotting
with a clean, dry towel.
Blot any remaining stain with a clean, damp towel.
For tough stains, apply Mopar® Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace the belts
if they appear frayed or worn or if the buckles do not work
properly.
NOTE:If the belts retract slowly, inspect the upper turning loop
for soiling. If soiling is present, clean with a wet soft cloth
until all residue is removed.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
WARNING!
A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat belt
system periodically, checking for cuts, frays, or loose
parts. Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt system.
If your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions,
take your vehicle to an authorized FCA dealer or
authorized FCA Certified Collision Care Program facility
for inspection.
CAUTION!
Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
Damage caused by these type of products may not
be covered by your New Vehicle Limited Warranty.
23_DT_OM_EN_USC_t.book Page 390

SERVICING AND MAINTENANCE391
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar®
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
NOTE:If equipped with light colored leather, it tends to show any
foreign material, dirt, and fabric dye transfer more so than
darker colors. The leather is designed for easy cleaning,
and the manufacturer recommends Mopar® Total Clean
leather cleaner applied on a cloth to clean the leather
seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a regular basis
with Mopar® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear
window equipped with electric defrosters or windows
equipped with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather
upholstery, as damage to the upholstery may result.
8
23_DT_OM_EN_USC_t.book Page 391

398
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle (additional charges may apply). If you need a
rental, it is advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC's authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is repaired
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer center
should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions.
23_DT_OM_EN_USC_t.book Page 398