2023 MAZDA MODEL CX-50 ECO mode

▼Brake Override Warning Indication
This message is displayed when the
accelerator pedal and brake pedal are
depressed at the
same time while
driving.
Release the accelerator pedal and
depress the brake pedal.
▼ Check Engine Indication/Light
If this light illuminates while driving,
the vehicle may have a problem. It is
important to note the driving
conditions when the light illuminated
and consult an Authorized Mazda
Dealer.
The check engine light may illuminate
in the following cases:
The engine's electrical system has a
problem.
The emission control system has a
problem.
The fuel-filler cap is missing or not
tightened securely.
The fuel tank level being very low or
approaching empty.
If the check engine light remains on, or
it flashes continuously , do not drive at
high speeds and consult an Authorized
Mazda Dealer as soon as possible.
WARNING
If the check engine light turns on, do
not disconnect the battery cables.
If the battery cables are disconnected
and then reconnected, the engine
could be damaged and catch on fire.
▼ i-stop Warning Indication/
Warning Light (Amber)*
The light turns on/flashes
continuously if the system has a
problem.
Have the vehicle inspected by an
Authorized Mazda Dealer.
▼Automatic Transmission Warning
Indication/Warning Light
The indication/light illuminates when
the transmission has a problem.
CAUTION
If the automatic tr
ansmission warning
indication/light illuminates, the
transmission has an electrical problem.
Continuing to drive your Mazda in this
condition could cause damage to your
transmission. Consult an Authorized
Mazda Dealer as soon as possible.
▼ AWD Warning Indication/
Warning Light*
“AWD Malfunction. Front Wheel
Drive Only. Have the Vehicle
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-24*Some models.
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light stops flashing , but remains
illuminated.
NOTE
The warning light flashes for about 6
seconds if the driver or front
passenger's seat is not fastened
when the ignition is switched ON.
(Except Mexico)
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning
function to operate depending on
the weight of the item.
To allow the front passenger
occupant classification sensor to
function properly, do not place and
sit on an additional seat cushion on
the front passenger's seat. The
sensor may not function properly
because the additional seat cushion
could cause sensor interference.
If a small child is seated on the front
passenger's seat, the warning light
may not operate.
Action to be taken
Fasten the seat belts.
▼ Seat Belt Warning Light (Rear seat)
(Red)
If the rear seat belts are not fastened
while the ignition is switched ON , the
driver and the passenger are alerted by
the warning light.
The warning light operates even if there
is no passenger on the rear seat.
NOTE
If a rear seat belt is not fastened by a
certain period of time after the engine
has been started, the warning light
turns off.
Action to be taken
Fasten the seat belts.
▼Low Washer Fluid Level Warning
Indication/Warning Light*
This warning light indicates that little
washer fluid remains.
Action to be taken
Add washer fluid (page 6-21).
▼Door-Ajar/Liftgate-Ajar/
Hood-Ajar Warning Indication/
Warning Light
The light turns on if any door/liftgate/
hood is not closed securely.
Action to be taken
Close the door/liftgate/hood securely.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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NOTE
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning
function to operate depending on
the weight of the item.
To allow the front passenger seat
weight sensor to function properly,
do not place and sit on an additional
seat cushion on the front passenger's
seat. The sensor may not function
properly because the additional seat
cushion could cause sensor
interference.
If a small child is seated on the front
passenger's seat, the warning beep
may not operate.
Rear seat
The warning beep only sounds if a seat
belt is unfastened after being fastened.
▼ Ignition Not Switched
Off (STOP)
War n in g Be ep
If the driver's door is opened with the
ignition switched to ACC, a beep will
be heard continuously in the cabin to
notify the driver that the ignition has
not been switched OFF (STOP). Under
this condition, the keyless entry system
will not operate, the vehicle cannot be
locked, and the battery voltage will be
depleted.
▼ Key Removed from Vehicle
War n in g Be ep
Vehicles with advanced keyless
function
If the key is taken out of the vehicle
while the ignition is switched to ACC
or ON, and all the doors are closed, a
sound is activated 6 times outside of
the vehicle and a sound is activated 1
time in the vehicle.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle
while the ignition is switched to ACC
or ON, and all the doors are closed, a
sound is activated 1 time in the
vehicle.
NOTE
Make sure that you leave the vehicle
while carrying the key, or switch the
ignition OFF.
▼Touch Sensor Inoperable Warning
Beep (With the advanced keyless
function)
A warning beep is activated to notify
the driver that the doors are not locked
when all of the following conditions
are met:
The ignition is switched OFF.All the doors and liftgate are not fully
closed.
The lock is operated 3 times within 5
seconds.
Check the ignition and whether the
doors and liftgate are open or closed,
and then operate the lock again.
▼ Liftgate Door-lock Switch
Inoperable Warning Beep (With
the advanced keyless function)
When the door-lock switch on the
liftgate is pressed under any of the
following conditions, a warning sound
is activated.
The ignition is switched to a position
other than OFF.
Any door is open.Liftgate is automatically operating.*
Make sure that none of the above
conditions are present, and then press
the door-lock switch again.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked
and the liftgate closed, a beep will be
heard outside for about 10 seconds to
notify the driver that the key is in the
luggage compartment. In this case,
take out the key by pressing the electric
liftgate opener and opening the
liftgate. The key taken out of the
luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8).
▼Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage
compartment are locked using another
key while the key is left in the cabin,
the beep which soun
ds outside of the
vehicle will be heard for about 10
seconds to notify the driver that the
key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this
method may not operate because its
functions have been temporarily
stopped. To restore the key's functions,
perform the applicable procedure
(page 3-8).
▼ Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Warning beep What to check
The beep sounds 3
times The conditions re-
quired for the power
liftgate to operate have
not been met, such as
an object being stuck
in the liftgate.
The beep sound con-
tinues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Low Fuel Warning Beep
When the low fuel warning light
flashes, a warning beep is activated
once at the same time.
▼Brake Override Warning Beep
A warning beep is activated when the
accelerator pedal and brake pedal are
depressed at the same time while
driving. Only depress the brake pedal.
▼Shift Position Warning Beep
A sound is activated when the push
button start is pressed while the
selector lever is in a position other
than P, and the ignition is switched to
ACC. Check the selector lever
position.
▼
i-stop Warning Beep*
If the driver's door is opened while
engine idling is stopped, the warning
sound operates to notify the driver
that engine idling is stopped. It stops
when the driver's door is closed.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Electric Parking Brake (EPB)
War n in g Be ep
The warning buzzer is activated under
the following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
You attempt to start driving the
vehicle while the conditions for
releasing the Electric Parking Brake
(EPB) automatically have not been
met.
▼AUTOHOLD Warning Beep
Warning light flashes/message is
displayed and beep sound is activated
simultaneously for about 5 seconds
when using AUTOHOLD function or
when AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is
activated simultaneously, have your
vehicle inspected at an Authorized
Mazda Dealer.
▼
Vehicle Problem Warning Beep
If any of the following problems occur,
a warning beep is activated. Check the
information regarding the warning
indication in the instrument cluster or
on the center display.
Automatic transmission problemIncrease in automatic transmission
internal temperature
Brake
fluid amount decreaseEngine oil level sensor problemElectric Parking Brake (EPB) problemEngine hydraulic pressure decreaseEngine coolant temperature increaseEngine system problem
▼Blind Spot Monitoring (BSM)
System Warning Beep*
The Blind Spot Monitoring (BSM)
warning beep operates when the turn
signal lever is operated to the side
where the Blind Spot Monitoring
(BSM) warning light is illuminated.
▼Rear Cross
Tra ffi c Alert (RCTA)
Warning Beep*
The Rear Cross Traffic Alert (RCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the rear on the left
and right sides of the vehicle.
▼ Lane/Road Departure Warning
Beep*
The warning beep is activated when
the system determines that the vehicle
may depart from the lane or the road.
Check whether the vehicle has not
deviated from the driving lane/road.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more informatio
n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N A G E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you
efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
effectively
resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional Office
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional Office address
and phone numbers are shown (page
8-8).
▼STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satisfied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle
Identification Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most effective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
Customer Information and Reporting Safety Defects
Customer Assistance
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▼Regional Offices
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA INC.
WESTERN REGION
5011 275 STREET
LANGLEY, BRITISH COLUMBIAV4W 0A8
(778) 369-2100
1 (800) 663-0908 ALBERTA,
BRITISH COLUMBIA, MANITOBA,
SASKATCHEWAN, YUKON
MAZDA CANADA INC.
CENTRAL REGION
55 VOGELL ROAD, RICHMOND HILL,
ONTARIO, L4B 3K5 1 (800) 263-4680 ONTARIO,
NEW BRUNSWICK, NOVA SCOTIA,
PRINCE EDWARD IS- LAND,
NEWFOUNDLAND
MAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE- BEC
H9R 5A5
(514) 694-6390 QUEBEC
Customer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-11.

Please help us by providing the
following information:

1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
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