2023 MAZDA CX9 emergency towing

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-9
Battery Runs Out............................ 7-19 Jump-Starting............................. 7-19
Emergency Starting.........................7-22 Starting a Flooded Engine.......... 7-22
Push-Starting.............................. 7-22
Overheating......................................7-23 Overheating................................ 7-23
Emergency Towing.......................... 7-25 Towing Description.................... 7-25
Towing Hooks (Mexico ).............7-26
Warning/Indicator Lights and
Warning Sounds.............................. 7-28
If a Warning Light Turns On or
Flashes........................................ 7-28
Message Indicated on
Display........................................7-43
Message Indicated in Multi-
information Display
*.................. 7-45
Warning Sound is Activated....... 7-47
When Liftgate Cannot be
Opened..............................................7-52 When Liftgate Cannot be
Opened........................................7-52
Active Driving Display Does Not
Operate
*........................................... 7-53
If the Active Driving Display Does
Not Operate................................ 7-53
*Some models.7-1
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Starting a Flooded Engine
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the brake pedal, then press the push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
2 vehicles to collide. The occupants could
be injured.
NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.
If Trouble Arises
Emergency Starting
7-22
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To w i n g D e s c r i p t i o n
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a FWD ve hicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Par king Brake (EPB) on
page 4-95.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transaxle.
Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or flatbed equipment.
If Trouble Arises
Emergency Towing
7-25
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If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Towing Hooks (Mexico)
CAUTION
 The towing eyelet should be used in an
emergency (to get the vehicle out of a
ditch or a snow bank, for example).
 When using the towing eyelets, always
pull the cable or chain in a straight
direction with respect to the eyelet. Never
apply a sideways force.
NOTE
When towing with chain or cable, wrap
the chain or cable with a soft cloth near
the bumper to prevent damage to the
bumper.
▼ Towing Hooks
1. Remove the towing eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front

If Trouble Arises
Emergency Towing
7-26
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Rear

CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.
NOTE
Remove the cap completely and store it
so as not to lose it.
3. Securely install the towing eyelet using
the lug wrench.
Front

Lug wrench
Towing eyelet
Rear

Lug wrench
Towing eyelet
4. Hook the towing rope to the towing eyelet.
CAUTION
If the towing eyelet is not securely
tightened, it may loosen or
disengage from the bumper when
towing the vehicle. Make sure that
the towing eyelet is securely
tightened to the bumper.
 Be careful not to damage the towing
eyelet and towing hook, vehicle body,
or transaxle system when towing
under the following conditions:
Do not tow a vehicle heavier than
yours.
 Do not suddenly accelerate your
vehicle as it will apply a severe
shock to the towing eyelet and
towing hook or rope.
 Do not attach any rope other than
to the towing eyelet and towing
hook.
If Trouble Arises
Emergency Towing
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Index
Front Air Conditioner....................5-5
Fully Automatic Type....................5-5
Operating tips................................ 5-2
Operating Tips............................... 5-2
Rear Air Conditioner................... 5-11
Vent operation................................5-3
Vent Operation...............................5-3
Vent Operation (Front).................. 5-3
Vent Operation (Rear)................... 5-9
Collision warning.............................. 7-51
Coming Home Light......................... 4-75
Cruise Control................................. 4-251 Cruise control switc h.................4-251
Cruise main indication (white)/cruise
set indication (green)................. 4-252
Cup Holder........................................ 5-69
Customer Assistance.... ....................... 8-2
D
Daytime Running Lights................... 4-76
Defogger
Mirror...........................................4-83
Rear window........... .................... 4-83
Dimensions.......................................... 9-5
Display...............................................4-11
Distance Recognition Support System
(DRSS)............................................ 4-135 Indication on display................. 4-136
Door Locks........................................3-12
Driver Attention Aler t (DAA).........4-139
Drive Selection................................ 4-111
Driving In Flooded Ar ea...................3-52
Driving on Uneven Road.................. 3-53
Driving Tips Automatic transaxle.....................4-70
Break-in period............................ 3-47
Driving in flooded a rea............... 3-52
Driving on uneven road...............3-53
Floor mat..................................... 3-49
Hazardous driving.. ..................... 3-48
Overloading............. .................... 3-52
Rocking the vehicle. .................... 3-49
Saving fuel and protection of the
environment................................. 3-47
Turbocharged vehicles.................3-54
Winter driving............................. 3-50
Dynamic Stability Control (DSC)... 4-107
TCS/DSC indicator light........... 4-107
E
Electric parking brake (EPB)............ 4-95
Electric Parking B rake (EPB) Warning
Beep...................................................7-49
Emergency Starting Push-starting................................ 7-22
Starting a flooded engine............ 7-22
Emergency Towing Towing description...................... 7-25
Towing hooks............. ................. 7-26
Emission Control System..................3-28
Engine Coolant.........................................6-22
Engine compartment overview.... 6-19
Exhaust gas..................................3-29
Hood release................................ 6-17
Oil................................................ 6-20
Starting...........................................4-5
Essential Information.......................... 6-2
Event Data Recorder......................... 8-21
Exhaust Gas...................................... 3-29
Exterior Care..................................... 6-55 Aluminum wheel maintenance.... 6-60
Bright-metal maint enance........... 6-59
Maintaining the fini sh................. 6-56
Plastic part maintenance.............. 6-60
F
Flasher
Hazard warning........................... 4-85
Headlights.................................... 4-71
10-3
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Index
Tire Information................................ 8-25
Tire Pressure Monitoring System.... 4-256
To w i n gHook.............. .............................. 7-26
Recreational towing.....................3-63
Trailer towing (U.S.A. and
Canada)........................................ 3-55
Towing Description........................... 7-25
Traction Control System (TCS)...... 4-105 TCS OFF Indicator Light.......... 4-106
TCS OFF Switch....................... 4-106
TCS/DSC indicator light........... 4-105
Traffic Sign Recognition System
(TSR)............................................... 4-129
Trailer Stability Control (TSC)....... 4-108
Transmitter.......................................... 3-5
Trouble
Battery runs out........................... 7-19
Emergency starting...................... 7-22
Emergency towing....................... 7-25
Flat tire.......................................... 7-3
Overheating................................. 7-23
Parking in an emergency............... 7-2
When Liftgate Cannot be
Opened......................................... 7-52
Turn Signals...................................... 4-78
U
Ultrasonic Sensor (Rear)................. 4-249
USB Power Outlet............................ 5-63
V
Vanity Mirrors................................... 5-57
Vehicle Information Labels................. 9-2
W
Warning Sound is Activated............. 7-47 Advanced Key removed from vehicle
warning beep............................... 7-48
Air bag/front seat belt pretensioner
system warning beep................... 7-47
AUTOHOLD warning beep........ 7-49
Blind Spot Monitoring (BSM)
warning beep............................... 7-50
Collision warning...... .................. 7-51
Electric Parking Brake (EPB)
Warning Beep.............................. 7-49
Excessive speed warning.............7-50
Ignition not switched off (STOP)
warning beep............................... 7-48
Key left-in-luggage compartment
warning beep (With the advanced
keyless function)..........................7-49
Key left-in-trunk warning beep (With
the advanced keyless function).... 7-49
Key left-in-vehicle warning beep
(With the advanced keyless
function).......................................7-49
Key removed from vehicle warning
beep..............................................7-48
Lane Departure Warning sound... 7-51
Lights-on reminder...................... 7-47
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) system
warnings.......................................7-50
Power Liftgate Warning Beep..... 7-49
Power steering warning buzzer....7-50
Request switch inoperable warning
beep (With the advanced keyless
function).......................................7-49
Seat belt warning beep................ 7-47
Tire inflation pressure warning
beep..............................................7-50
Warranty............................................ 8-16
Weights................................................ 9-6
Windows Power windows........................... 3-37
Windshield Washer........................... 4-82
Windshield Wipers............................ 4-79
10-10
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