2023 MAZDA CX9 spec

Warning Sound isActivated
▼Lights-On Reminder
The lights-on reminder is operable when
the time setting
*1 of the auto headlight off
function is off.
If lights are on and the ignition is switched
to ACC or off, a continuous beep sound
will be heard when the driver's door is
opened.
*1 If the light switch is left on, the auto headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
NOTE
When the ignition is switched to ACC,
the “Ignition Not Switched Off (STOP)
Warning Beep” (page 7-48) overrides
the lights-on reminder.
A personalized function is available to
change the sound volume for the
lights-on reminder.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼ Air Bag/Front Seat Belt
Pretensioner System Warning Beep
If there is a problem w
ith the air bag/front
seat belt pretensioner systems and the
warning light illumina tion, a warning beep
sound will be heard for about 5 seconds
every minute.

The air bag and front seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
WA R N I N G
Do not drive the vehicle with the air bag/
front seat belt pretensioner system warning
beep sounding:
Driving the vehicle with the air bag/front
seat belt pretensioner system warning beep
sounding is dangerous. In a collision, the
air bags and the front seat belt
pretensioner system will not deploy and
this could result in death or serious injury.
Contact an Authorized Mazda Dealer to
have the vehicle inspected as soon as
possible.
▼ Seat Belt Warning Beep
Front seat
Except Mexico
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds. If
the driver or the front passenger's seat belt
is not fastened and if the vehicle is driven
at about 20 km/h (12 mph) or faster, or
about 10 km/h (6 mph) or faster for a
continuous 30 seconds, with the seat belt
unfastened, a sound is activated
continuously for a certain period.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼ Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns
on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-28.
▼ Tire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressure Monitoring System
on page 4-256.
▼Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to the Settings
section in the Mazda
Connect Owner's Manual.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collis ion with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in ambe
r, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼ Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Wa r n i n g s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.
Warning beep What to check
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system is operating,
a single beep sound is
heard when “Front Ra‐
dar Sensor Blocked” is
displayed in the mul‐
ti-information display. Cancel the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system if the radar
sensor (front) becomes
dirty. Clean the area
around the radar sensor
(front).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-50*Some models.
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Warning beep What to check
The beep sounds inter‐
mittently while the vehi‐
cle is being driven. The distance between
your vehicle and the ve‐
hicle ahead is too close.
Verify the safety of the
surrounding area and re‐
duce vehicle speed.
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system is operating,
a single beep sound is
heard when “ Front Ra‐
dar Sensor System Mal‐
function” is displayed in
the multi-information
display. A malfunction in the
system may be indicated.
Check the center display
to verify the problem
and then have your vehi‐
cle inspected by an Au‐
thorized Mazda Dealer.
▼
Lane Departure Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
The volume of the Lane-keep Assist
System (LAS) & Lane Departure
Warning System (LDWS) warning sound
can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
The type of the Lane-keep Assist System
(LAS) & Lane Departure Warning
System (LDWS) warning sound can be
changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼Collision warning*
If there is a possibility
of a collision with a
vehicle ahead, a warning sound is
activated at the same time as the warning
indications are displayed in the instrument
cluster or active driving display.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-51
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When Liftgate Cannot beOpened
If the battery is dead , the liftgate cannot be
unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Star ting on page 7-19.
If the liftgate cannot be unlocked even if
the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a flathead screwdriver in a cloth and remove the cover on the
interior surface of the liftgate using it.

Cover
2.(Without power liftgate)
Turn the lever to the right to unlock the
liftgate.

Lever
(With power liftgate)
Push the liftgate while pressing the
lever down.

Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate Cannot be Opened
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If the Active Driving
Display Does Not Operate
If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Autho rized Mazda Dealer.
If Trouble Arises
Active Driving Display Does Not Operate
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By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
▼STEP 3: Contact Bett
er Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are b eing fairly considered, Mazda
North American Operations has agreed to participate in a disput e settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an a ttempt to reach a
mutually acceptable resolution of any warranty related concerns . If the BBB is not able to
facilitate a settlement they will provide an informal hearing b efore an arbitrator.

You are required to resort to BBB AUTO LINE before exercising r ights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also req uired to resort to BBB
AUTO LINE before exercising any rights or seeking remedies unde r the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuso n-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.

Customer Information and Reporting Safety Defects
Customer Assistance
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The whole process normally takes 40 days or less. The arbitration decision is not binding on
you or Mazda unless you accept th e decision. For more information about BBB AUTO
LINE, including current eligibil ity standards, please call 1-800-955-5100 or visit the BBB
website at www.bbb.org/autoline.

Being truly committed to custome r satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer direct ly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fa ir and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
▼California Customers
1. Mazda North American Operations participates in a mediation/arbitration program
administered by BBB AUTO LINE, a Division of BBB National Programs, Inc. [1676
International Drive, Suite 550 , McLean, Virginia 22102] through local Better Business
Bureaus. BBB AUTO LINE and Mazda have been certified by the Arb itration
Certification Program of the Cali fornia Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to
bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six ( 6) months after
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. Ther e is no charge for the
call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and
address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your p roblem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the ve hicle's current mileage, the
approximate date and mileage at the time any problem(s) were fi rst brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute thro ugh mediation. If
mediation is not successful, or if you do not wish to participa te in mediation, claims
within the program's jurisdicti on may be presented to an arbitr ator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazda about your problem, or a de lay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further i nvestigation and report by
BBB AUTO LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
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6. You are required to use BBB AUTO LINE before asserting in court any rights or
remedies conferred by California Civil Code Section 1793.22. Yo u are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of
the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by Californ ia Civil Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
7. California Civil Code Section 1793.2 (d) requires that, if Ma zda or its representative is
unable to repair a new motor vehicle to conform to the vehicle' s applicable express
warranty after a reasonable number of attempts, Mazda may be re quired to replace or
repurchase the vehicle. Califor nia Civil Code Section 1793.22 ( b) creates a presumption
that Mazda has had a reasonable number of attempts to conform t he vehicle to its
applicable express warranties if, within 18 months from deliver y to the buyer or 18,000
miles on the vehicle's odometer, whichever occurs first, one or more of the following
occurs:
The same nonconformity [a failure to conform to the written warranty that
substantially impairs the use, value or safety of the vehicle] results in a condition that
is likely to cause death or serious bodily injury if the vehicl e is driven AND the
nonconformity has been subject to repair two or more times by M azda or its agents
AND the buyer or lessee has directly notified Mazda of the need fo r the repair of the
nonconformity; OR
The same nonconformity has been subject to repair 4 or more times by Mazda or its
agents AND the buyer has notified Mazda of the need for the repair of the
nonconformity; OR
The vehicle is out of service by reason of repair of nonconformities by Mazda or its
agents for a cumulative total of more than 30 calendar days aft er delivery of the
vehicle to the buyer.

NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
ATTN: Customer Mediation

8. The following remedies may be sought in BBB AUTO LINE: repair s, reimbursement for
money paid to repair a vehicle or other expenses incurred as re sult of a vehicle
nonconformity, repurchase or replacement of your vehicle, and c ompensation for
damages and remedies available under Mazda's written warranty o r applicable law.
Customer Information and Reporting Safety Defects
Customer Assistance
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