2023 MAZDA CX5 towing

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Parking in an Emergency............ 7-2 Parking in an Emergency......... 7-2
Flat Tire................................... 7-3 Spare Tire and Tool Storage ..........
............................................ 7-3
Changing a Flat Tire................7-5
Battery Runs Out..................... 7-11 Jump-Starting...................... 7-11
Emergency Starting................. 7-14 Starting a Flooded Engine..... 7-14
Push-Starting....................... 7-14
Overheating........................... 7-15 Overheating........................ 7-15
Emergency Towing.................. 7-17 Towing Description.............. 7-17
Tiedown Hooks
*.................. 7-18
Warning/Indicator Lights and
Warning Sounds..................... 7-20If a Warning Light Turns On or
Flashes................................ 7-20
Message Indicated on Multi-
information Display............. 7-32
Warning Sound is
Activated.............................7-36
When Liftgate Cannot be
Opened................................. 7-41 When Liftgate Cannot be
Opened.............................. 7-41
Active Driving Display Does Not
Operate................................. 7-42 If the Active Driving Display Does
Not Operate
*....................... 7-42
Windshield Wipers Operate at High
Speed.................................... 7-43 Windshield Wipers Operate at
High Speed......................... 7-43
*Some models.7-1
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Starting a Flooded Engine
▼Starting a Flooded Engine
If the engine fails to start, it may be
flooded
(excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5 seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way
and hold it there.
4. Depress the brake pedal, then press
the push button start. If the engine
starts, release the accelerator
immediately because the engine
will suddenly rev up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using
the previous procedure, have your
vehicle inspected by an Authorized
Mazda Dealer.
Push-Starting
▼ Push-Starting
Do not push-start your Mazda.
WARNING
Never tow a vehicle to start it:
Towing a vehicle to start it is
dangerous. The vehicle being towed
could surge forward when its engine
starts, causing the 2 vehicles to collide.
The occupants could be injured.
NOTE
You cannot start a vehicle with an
automatic transmissi
on by pushing it.
If Trouble Arises
Emergency Starting
7-14
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To w i n g D e s c r i p t i o n
▼Towing Description
We recommend that towing be done
only by an Authorized Mazda Dealer
or a commercial tow-truck service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing an AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
1. Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels)
off the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.

When towing a FWD vehicle with the
rear wheels on the ground, release the
parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-68.

A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow an AWD vehicle with all
four wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
flatbed truck.
CAUTION

Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transmission.
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or
flatbed
equipment.
If Trouble Arises
Emergency Towing
7-17
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If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised off the ground
as shown in the figure. If the vehicle
is towed without raising the wheels
off the ground, the brake system
could be damaged.
1. Wheel dollies
Tiedown Hooks*
▼ Tiedown Hooks
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for
securing the vehicle to a transport
vessel during shipping.
Using the eyelets for any other purpose
could result in the vehicle being
damaged.
1. Remove the tiedown eyelet and the
lug wrench from the luggage
compartment (page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to
prevent damage to a painted
bumper, and open the cap located
on the front or rear bumper.
Front
If Trouble Arises
Emergency Towing
7-18*Some models.
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Rear
CAUTION
Do not use excessive force as it may
damage the cap or scratch the
painted bumper surface.
NOTE
Remove the cap completely and
store it so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
1. Lug wrench
2. Tiedown eyelet

Rear
1. Lug wrench
2. Tiedown eyelet
4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or
disengage from the bumper when
tying the vehicle. Make sure that
the tiedown eyelet is securely
tightened to the bumper.
If Trouble Arises
Emergency Towing
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Display*1*2*3ContentAction to be taken
SPORT Mode Canceled
Due to Speed/Cruise
Control Use This message is indicated when Maz-
da Radar Cruise Control with Stop &
Go function (MRCC with Stop & Go
function), and Traffic Jam Assist (TJA)
are turned on while the vehicle is be-
ing driven in SPORT mode. When Mazda Radar Cruise Control
with Stop & Go function (MRCC with
Stop & Go function), and Traffic Jam
Assist (TJA) are operating, the vehicle
cannot be driven in SPORT mode.
Mi-Drive Selection Tem-
porarily Unavailable This message is indicated when the
Mi-Drive switch operation is not ac-
cepted during ABS operation. Operate the Mi-Drive switch during
steady driving.
Mi-Drive Canceled This message is indicated when
Mi-Drive is stopped by an operation
other than by the driver. If this message is indicated even
though the Mi-Drive switch is operat-
ed again, have your vehicle inspected
by an Authorized Mazda Dealer.
TOWING Mode Can
Now Be Selected. This message is indicated when the
Mazda genuine trailer hitch is con-
nected.
Select TOWING mode if necessary.
*1 A pop-up is displayed when a warning occurs.*2 One screen displays four rows. If the entire message cannot be displayed on the screen, it switches to
another screen.
*3 The displayed content may differ from the actual vehicle.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-35
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Ve h i c l e L o a d i n g
▼Ve h i c l e L o a d i n g
WARNING
Do not tow a trailer with this vehicle:
Towing a trailer with this vehicle is
dangerous because it has not been
designed to tow a trailer and doing so
will
affect the drive system which could
result in vehicle damage.
This section will guide you in the
proper loading of your vehicle, to keep
your loaded vehicle weight within its
design rating capability. Properly
loading your vehicle will provide
maximum return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with the
following terms for determining your
vehicle's weight ratings, from the
vehicle's Safety Certification Label and
Tire and Load Information Label:
WARNING
Overloaded Vehicle:
Overloading a vehicle is dangerous.
The results of overloading can have
serious consequences in terms of
passenger safety. Too much weight on
a vehicle's suspension system can
cause spring or shock absorber failure,
brake failure, handling or steering
problems, irregular tire wear, tire
failure or other damage.
Overloading makes a vehicle harder to
drive and control. It also increases the
distance required for stopping. In cases
of serious overloading, brakes can fail
completely, particularly on steep
grades. The load a tire will carry safely
is a combination of the size of the tire,
its load range, and corresponding
inflation pressure.
Never overload the vehicle and always
observe the vehicle's weight ratings
from the vehicle's Safety Certification
and Tire and Load Information labels.
Base Curb Weight is the weight of the
vehicle including a full tank of fuel
and all standard equipment. It does
not include passengers, cargo, or
optional equipment.

Vehicle Curb Weight is the weight of
your new vehicle when you picked it
up from your dealer plus any
aftermarket equipment.

PAY LOA D
Pay l o a d is the combination weight of
cargo and passengers that the vehicle
is designed to carry. The maximum
payload for your vehicle can be found
on the Tire and Load Information label
on the driver's door frame or door
pillar. Look for “THE COMBINATION
WEIGHT OF OCCUPANTS AND
CARGO SHOULD NEVER EXCEED XXX
kg or XXX lbs” for your maximum
payload. The payload listed on the tire
label is the maximum payload for the
vehicle as built by the assembly plant.
If any aftermarket or dealer installed
equipment has been installed on the
vehicle, the weight of the equipment
must be subtracted from the payload
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Steps for Determining the Correct Load Limit
▼Steps for Determining the Correct Load Limit
Steps for Determining Correct Load Limit-
(1) Locate the statement “The combined weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver and passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the dr iver and passengers from XXX kg or XXX
lbs.
(4) The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1400 lbs. and there will befive 150 lb passengers in your vehicle,
the amount of available cargo and
luggage load capacity is 650 lbs. (1400 － 750 (5 × 150) = 650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded on the
vehicle. That weight may not safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be transferred to
your vehicle. Consult this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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