Contacting Us
Contacting Us..................................................17
Introduction
About This Publication..................................19
Using This Publication..................................20
Symbols Glossary
Symbols Used on Your Vehicle...................21
Data Privacy
Data Privacy....................................................24
Service Data....................................................25
Event Data.......................................................26
Settings Data..................................................26
Connected Vehicle Data..............................27
Mobile Device Data.......................................27
Emergency Call System Data.....................28
Visual Search
Steering Wheel..............................................29
Instrument Panel.............................................31
Vehicle Interior...............................................33
Front Exterior..................................................35
Rear Exterior....................................................37
Child Safety
Child Safety Precautions.............................39
Child Restraint Anchor Points.....................40
Child Restraints...............................................41
Installing Child Restraints............................44
Booster Seats.................................................48
Child Safety Locks..........................................51
Seatbelts
Seatbelt Precautions....................................52
Fastening and Unfastening the Seatbelts.........................................................................53
Sensitive Locking Mode...............................54
Automatic Locking Mode.............................54
Adjusting the Seatbelts During Pregnancy........................................................................55
Adjusting the Seatbelt Height....................56
Seatbelt Reminder.........................................56
Checking the Seatbelts...............................58
Seatbelt Extensions......................................58
Personal Safety System™
What Is the Personal Safety System.........60
How Does the Personal Safety SystemWork.............................................................60
Personal Safety System Components........................................................................60
Airbags
How Do the Front Airbags Work................61
How Do the Side Airbags Work..................61
How Does the Safety Canopy™ Work.......62
Airbag Precautions........................................63
Properly Adjusting the Driver and FrontPassenger Seats........................................64
Children and Airbags....................................65
Front Passenger Sensing System.............65
Crash Sensors and Airbag Indicator........68
Disposing of Airbags....................................69
911 Assist
What Is 911 Assist...........................................70
How Does 911 Assist Work..........................70
Emergency Call Requirements...................70
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Liftgate
Liftgate Precautions......................................98
Opening the Liftgate.....................................98
Setting the Liftgate Opening Height.......100
Closing the Liftgate.....................................100
Stopping the Liftgate Movement.............103
Liftgate Obstacle Detection......................103
Opening and Closing the Liftgate Window.......................................................................103
Liftgate – Troubleshooting........................104
Security
Passive Anti-Theft System.........................106
Anti-Theft Alarm System............................106
Anti-Theft Alarm System Settings............107
Security – Troubleshooting.......................108
Power Running Boards
Power Running Board Precautions..........110
Power Running Board Settings.................110
Deploying and Stowing the Power RunningBoards...........................................................111
Power Running Boards – Troubleshooting.........................................................................111
Steering Wheel
Adjusting the Steering Wheel....................112
Resetting the Stopping Position................112
Horn..................................................................112
Switching the Heated Steering Wheel Onand Off.........................................................112
Adjustable Pedals
Adjusting the Pedals....................................113
Wipers and Washers
Wipers..............................................................114
Autowipers......................................................114
Switching the Rear Window Wiper On andOff.................................................................115
Reverse Wipe.................................................115
Checking the Wiper Blades........................116
Replacing the Front Wiper Blades............116
Replacing the Rear Wiper Blades.............117
Washers...........................................................117
Wipers and Washers – Troubleshooting........................................................................119
Exterior Lighting
Exterior Lighting Control............................120
Headlamps....................................................120
Headlamps – Troubleshooting..................121
Autolamps.......................................................121
Exterior Lamps..............................................122
Automatic High Beam Control..................124
Automatic High Beam Control –Troubleshooting.......................................127
Glare Free Lighting......................................127
Glare Free Lighting – Troubleshooting.......................................................................130
Adaptive Front Lighting..............................130
Interior Lighting
Switching All of the Interior Lamps On andOff................................................................132
Switching the Front Interior Lamps On andOff................................................................132
Switching the Rear Interior Lamps On andOff................................................................132
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Caribbean, Central America and Israel
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
Chile
Ford Customer ServiceTelephone: 800-470-408
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,Inc.P.O. Box 11957Caparra Heights StationSan Juan, PR 00922-19571-800-392-3673 (FORD)Fax: (313) 390-0804E-mail: [email protected]
Middle East
Ford Middle East Customer RelationshipCenterP.O. Box 21740Dubai, United Arab EmiratesTelephone: 80004441066Toll-free number for the Kingdom of SaudiArabia: 8008443673Mobily and Zain cell phone users in SaudiArabia: 800850078Kuwait: 22280384Local telephone number for Kuwait: +965 1898900Fax: +971 4 3327266E-mail: [email protected]
South Korea
Telephone: +82-02-1600-6003E-mail: [email protected]
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CHILD SAFETY PRECAUTIONS
WARNING: Always make sure yourchild is secured properly in a device thatis appropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
WARNING: All children are shapeddifferently. The National Highway TrafficSafety Administration and other safetyorganizations, base their recommendationsfor child restraints on probable child height,age and weight thresholds, or on theminimum requirements of the law. Werecommend that you check with a NHTSACertified Child Passenger SafetyTechnician (CPST) to make sure that youproperly install the child restraint in yourvehicle and that you consult yourpediatrician to make sure you have a childrestraint appropriate for your child. Tolocate a child restraint fitting station and
CPST, contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.ca tofind a Child Car Seat Clinic in your area.Failure to properly restrain children in childrestraints made especially for their height,age and weight, may result in an increasedrisk of serious injury or death to your child.
WARNING: On hot days, thetemperature inside the vehicle can risevery quickly. Exposure of people or animalsto these high temperatures for even a shorttime can cause death or serious heatrelated injuries, including brain damage.Small children are particularly at risk.
WARNING: Do not place a rearwardfacing child restraint in front of an activeairbag. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure children12 years old and under in a rear seatingposition whenever possible. If you areunable to properly secure all children in arear seating position, properly secure thelargest child on the front seat. If you mustuse a forward facing child restraint on thefront seat, move the seat as far back aspossible. Failure to follow theseinstructions could result in personal injuryor death.
WARNING: Always carefully followthe instructions and warnings provided bythe manufacturer of any child restraint todetermine if the restraint device isappropriate for your child's size, height,weight, or age. Follow the child restraintmanufacturer's instructions and warningsprovided for installation and use inconjunction with the instructions andwarnings provided by your vehicle
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manufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit the childmay increase the risk of serious injury ordeath.
WARNING: Do not allow a passengerto hold a child on their lap when yourvehicle is moving. Failure to follow thisinstruction could result in personal injuryor death in the event of a sudden stop orcrash.
WARNING: Do not use pillows, booksor towels to boost your child's height.Failure to follow this instruction could resultin personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure to followthis instruction could result in personalinjury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the child toput the shoulder section of the seatbeltunder their arm or behind their back.Failure to follow this instruction couldreduce the effectiveness of the seatbeltand increase the risk of injury or death ina crash.
WARNING: Do not leave children orpets unattended in your vehicle. Failure tofollow this instruction could result inpersonal injury or death.
When installing a child restraint withseatbelts:
•Place the vehicle seat in the uprightposition before you install the childrestraint.
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the buckle.Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release button pointingup and away from the child restraint, withthe tongue between the child restraintand the release button, to preventaccidental unbuckling.
•Put the seatbelt in the automatic lockingmode.
CHILD RESTRAINT ANCHOR POINTS
WHAT ARE THE CHILD RESTRAINTANCHOR POINTS
Anchor points allow you to quickly and safelyinstall a child restraint.
LOCATING THE CHILD RESTRAINTLOWER ANCHOR POINTS
Second Row Bench Seat
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CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes called an infant carrier,convertible seat, or toddler seat).Children weighing 40 lb (18 kg) or less (generally age four or younger).
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child restraint (generallychildren who are less than 57 in (1.45 m) tall, are greater than age four and lessthan age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb(45 kg) if recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the lap belt snug and lowacross the hips, shoulder belt centered across theshoulder and chest, and seat backrest upright.
Children who have outgrown or no longer properly fit in a belt-positioning boosterseat (generally children who are at least 57 in (1.45 m) tall or greater than 80 lb(36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).
You are required by law to properly use childrestraints for infants and toddlers in theUnited States, Canada and Mexico.
Many states and provinces require that smallchildren use approved booster seats untilthey reach age eight, a height of 57 in(1.45 m) tall, or 80 lb (36 kg). Check your localand state or provincial laws for specificrequirements about the safety of children inyour vehicle.
When possible, properly restrain children 12years of age and under in a rear seatingposition of your vehicle. Accident statisticssuggest that children are safer when properlyrestrained in the rear seating positions thanin a front seating position.
When installing a rear facing child restraint,adjust the vehicle seats to avoid interferencebetween the child restraint and the vehicleseat in front of the child restraint.
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Attach the tether strap only to theappropriate tether anchor. The tether strapmay not work properly if attachedsomewhere other than the correct tetheranchor.
If you install a child restraint with rigid LATCHattachments, do not tighten the tether strapenough to lift the child restraint off thevehicle seat cushion when the child is seatedin it. Keep the tether strap just snug withoutlifting the front of the child restraint. Keepingthe child restraint just touching the vehicleseat gives the best protection in a severecrash.
Once you have installed the child restraintusing either the seatbelt, the lower anchorsof the LATCH system, or both, you can attachthe top tether strap.
BOOSTER SEATS
Use a belt-positioning booster seat forchildren who have outgrown or no longerproperly fit in a child restraint and meet thefollowing criteria.
•Generally children who are less than57 in (1.45 m) tall.
•Are greater than age four (4) and lessthan age twelve (12).
•Are between 40 lb (18 kg) and 80 lb(36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require thatchildren use approved booster seats untilthey reach age eight, a height of 57 in(1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you cananswer yes to all of these questions whenseated without a booster seat:
•Can the child sit all the way back againsttheir vehicle seat backrest with kneesbent comfortably at the edge of the seatcushion?
•Can the child sit without slouching?
•Does the lap belt rest low across thehips?
•Is the shoulder belt centered on theshoulder and chest?
•Can the child stay seated like this for thewhole trip?
Always use booster seats in conjunction withyour vehicle lap and shoulder belt.
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The seatbelt system consists of:
•Lap and shoulder seatbelts.
•A shoulder seatbelt with automaticlocking mode, except driver seatbelt.
•Height adjusters at the front outermostseating positions.
•Seatbelt pretensioners at the frontoutermost and rear outermost seatingpositions.
A seatbelt warning light and chime.
Crash sensors and monitoringsystem with readiness indicator.
The seatbelt pretensioners are designed totighten the seatbelts when activated. Infrontal and near-frontal crashes, the seatbeltpretensioners may be activated alone or, ifthe crash is of sufficient severity, togetherwith the front airbags. In side crashes androllovers, the pretensioners will be activatedwhen the Safety Canopy is activated.
FASTENING AND UNFASTENING
THE SEATBELTS
All seatbelts in your vehicle are a three-pointcombination lap and shoulder seatbelt.
Seatbelt tongue.A
Seatbelt buckle.B
1.Pull the seatbelt out steadily.
Note:It may lock if you pull it sharply or ifthe vehicle is on a slope.
2.Insert the tongue into the buckle.
3.Pull the seatbelt tight to remove anyslack.
Unfastening the Seatbelts
1.Press the red button on the buckle torelease the seatbelt.
2.Hold the seatbelt tongue and let it retractcompletely and smoothly to its stowedposition.
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