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KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING
KEYLESS ENTRY KEYPAD –FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept the accesscode?
If you enter the access code too fast onthe keypad, the unlock function may notwork. Slowly re-enter the access code.
Why does the keypad not function?
The keypad goes into an anti-scanmode if you enter a wrong code seventimes. The anti-scan mode disables thekeypad for one minute and the red lightflashes.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely dangerousto ride in a cargo area, inside or outside ofa vehicle. In a crash, people riding in theseareas are more likely to be seriouslyinjured or killed. Do not allow people toride in any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
WARNING: Make sure that you fullyclose the liftgate to prevent exhaust fumesfrom entering your vehicle. If you areunable to fully close the liftgate, open theair vents or the windows to allow fresh airto enter your vehicle. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Keep keys out of reachof children. Do not allow children tooperate or play near an open or movingpower liftgate. You should supervise theoperation of the power liftgate at all times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM INSIDEYOUR VEHICLE
With the transmission in park (P),press the button on the instrumentpanel.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
OPENING THE LIFTGATE FROMOUTSIDE YOUR VEHICLE
Glass.A
Door.B
1.Unlock the liftgate with the remotecontrol or power door unlock control. Ifa remote control is within 3 ft (1 m) of theliftgate, the liftgate unlocks when youpress the liftgate release button.
2.Press button B.
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Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction, replicatea strut failure, or damage mechanicalcomponents.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
Switching the Power Liftgate On or Off
You can switch the power liftgate on or offthrough the vehicle settings on yourtouchscreen.
Note:When switched off, the liftgate onlyunlatches and will not power open or close.
OPENING THE LIFTGATE USING THEREMOTE CONTROL
Press the button twice within threeseconds.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note:Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note:Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
OPENING THE HANDS-FREE LIFTGATE
(If Equipped)
Make sure you have the passive key within3 ft (1 m) of the liftgate.
1.Stand behind your vehicle, and face theliftgate.
2.Move your foot, in a single-kick motion,without pausing, under and away fromthe rear bumper detection area.
3.The liftgate opens.
Avoid the following actions when using thehands-free opening feature:
•Making physical contact with the bumper.
•Holding your foot under the bumper.
•Sweeping your foot from side to side, orkicking at an odd angle.
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Detection Zones
The detection area is on the left-hand sideand right-hand side of the rear bumper area.
Note:Some vehicles may have the ability todetect the kicking motion from under thetrailer hitch.
Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction, replicatea strut failure, or damage mechanicalcomponents.
Note:Any physical actions that mimic akicking motion such as splashing water,trailer chains or vacuum hoses may causethe hands-free liftgate to activate. Switch thepower liftgate off through your vehiclesettings or keep the passive key away fromthe rear bumper detection area.
SETTING THE LIFTGATE OPENING
HEIGHT
1.Open the liftgate.
2.Stop the liftgate movement by pressingthe control button on the liftgate when itreaches the desired height.
Note:Once the liftgate stops moving, youcan manually move it to the desired height.
3.Press and hold the control button on theliftgate until a tone sounds, indicatingprogramming is complete.
Note:You can only use the liftgate controlbutton to program the height.
Note:You cannot program the height if theliftgate position is too low.
4.The power liftgate now opens at theprogrammed height. To change theprogrammed height, repeat the steps.
Note:You can fully open the liftgate bymanually pushing it upward to the maximumopen position if it opens in a lower position.
Note:The system recalls the newprogrammed height until you reprogram it,even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM INSIDEYOUR VEHICLE
WARNING: Make sure all personsare clear of the power liftgate area beforeusing the power liftgate control.
With the transmission in park (P),press the button on the instrumentpanel.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTI-THEFTSYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFTSYSTEM WORK
The passive anti-theft system arms when youswitch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The anti-theft alarm system warns you of anunauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT ALARMSYSTEM WORK
When armed, the anti-theft alarm is triggeredin any of the following ways:
•If someone opens a door, the tailgate orthe hood without a correctly coded keyor remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
•If someone disconnects the trailer. SeeConnecting a Trailer (page 345).
Any further attempts to carry out one of theabove, sounds the alarm again.
If the anti-theft alarm is triggered, the alarmhorn sounds for 30 seconds and the turnsignals flash for five minutes.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detectunauthorized access to your vehicle.
WHAT ARE THE INTERIOR SENSORS
The interior sensors are designed to detectany movement inside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
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SECURITY – TROUBLESHOOTING
SECURITY – INFORMATION MESSAGES
DetailsMessage
The system has not detected a correctly coded key.No Key Detected
The system has malfunctioned. Have your vehicle checked as soon as possible.Starting System Fault
Displays when the alarm has been triggered due to unauthorized entry.Vehicle Alarm To Stop Alarm, StartVehicle.
Alarm Announcement
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SECURITY – FREQUENTLY ASKEDQUESTIONS
What should I do if there is any potentialalarm problem with my vehicle?
Take all remote controls to anauthorized dealer if there is anypotential alarm problem with yourvehicle.
What should I do if the vehicle is unable tostart with a correctly coded key?
Have your vehicle checked as soon aspossible.
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Status bar.A
Speedometer.B
Right information group.C
Fuel gauge.D
Engine coolant temperature gauge.E
Left information group.F
TACHOMETER
Indicates the engine speed.
SPEEDOMETER
Indicates the vehicle speed.
FUEL GAUGE
WHAT IS THE FUEL GAUGE
Indicates approximately how much fuel is inthe fuel tank.
FUEL GAUGE LIMITATIONS
The fuel gauge may not provide an accuratereading when your vehicle is on an incline.
LOCATING THE FUEL FILLER DOOR
The arrow adjacent to the fuel pump symbolindicates on which side of your vehicle thefuel filler door is located.
WHAT IS THE LOW FUEL REMINDER
A low fuel level reminder displays andsounds when the distance to empty reaches75 mi (120 km) to empty for MyKey, and at50 mi (80 km), 25 mi (40 km), 12 mi (20 km)and 0 mi (0 km) for all vehicle keys.
Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
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