Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 82).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page81).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 81).
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1.Insert the key you want to program intothe ignition. If your vehicle has a pushbutton start, place the remote control inthe backup slot.
2.Switch the ignition on.
3.Access the main menu in the informationdisplay and then scroll through themenus to select the MyKey menu. Fromthe MyKey menu select the option CreateMyKey. See Instrument Cluster Display(page 146).
4.When prompted, hold the OK button untilyou see a message informing you to labelthis key as a MyKey. The programmedrestrictions apply when you switch thevehicle off, open and close the driverdoor and restart your vehicle with theprogrammed key or remote control.
5.Switch the ignition off.
You have successfully created a MyKey.Make sure you label it so you can distinguishit from the admin keys.
You can also program configurable settingsfor the keys.
Programming and ChangingConfigurable Settings
Use the information display to access yourconfigurable MyKey settings.
1.Switch the ignition on using an admin keyor remote control you want to program.
2.Access the main menu in the informationdisplay and then scroll through theMyKey menus to change the settings ofthe MyKey. See Instrument ClusterDisplay (page 146).
3.Follow the instructions on the display.The programmed restrictions apply whenyou switch the vehicle off, open andclose the driver door and restart yourvehicle with the programmed key orremote control.
Note: You can clear or change your MyKeysettings at any time during the same keycycle as you created the MyKey. Once youhave switched the vehicle off, you need anadmin key to change or clear your MyKeysettings. When you make any changes toyour MyKey settings, you change the settingsfor every MyKey. You cannot makeindividual changes to apply to certainMyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you removeall restrictions and return all MyKeys to theiroriginal admin key status at once. To clearall MyKeys of all MyKey settings, use theinformation display.
1.Switch the ignition on using an adminkey.
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2.Access the main menu in the informationdisplay and then scroll through themenus to select the MyKey menu. Fromthe MyKey menu select the option ClearAll MyKeys. See Instrument ClusterDisplay (page 146).
3.Follow the instructions on the display.
4.A confirmation message appears on thedisplay after you finish clearing yourMyKeys.
Note:When you clear your MyKeys, youremove all restrictions and return all MyKeysto their original admin key status. You cannotremove the MyKey restrictions individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about yourprogrammed MyKeys by using theinformation display.
MyKey Distance
Tracks the distance when drivers use aMyKey. The only way to delete theaccumulated distance is by using an adminkey to clear all MyKeys. If the distance doesnot accumulate as expected, then theintended user is not using the MyKey, or anadmin key user recently cleared and thenrecreated a MyKey.
Number of MyKeys
Indicates the number of MyKeysprogrammed to your vehicle. Use this featureto detect how many MyKeys you have foryour vehicle and determine when all MyKeyshave been deleted.
Number of Admin Keys
Indicates how many admin keys areprogrammed to your vehicle. Use this featureto determine how many admin keys you havefor your vehicle, and detect if an additionalMyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with nonLincoln-approved, aftermarket remote startsystems. If you choose to install a remotestart system, see an authorized dealer for aLincoln-approved remote start system.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTI-THEFTSYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFTSYSTEM WORK
The passive anti-theft system arms when youswitch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The anti-theft alarm system warns you of anunauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT ALARMSYSTEM WORK
When armed, the anti-theft alarm is triggeredin any of the following ways:
•If someone opens a door, the liftgate orthe hood without a correctly coded keyor remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
If the anti-theft alarm is triggered, the alarmhorn sounds for 30 seconds and thedirection indicators flash for 5 minutes.
Any further attempts to carry out one of theabove sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detectunauthorized access to your vehicle.
WHAT ARE THE INTERIOR SENSORS
The interior sensors are designed to detectany movement inside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
WHAT ARE THE INCLINATIONSENSORS (If Equipped)
The inclination sensor is designed to detectan attempt to raise your vehicle, for exampleto remove a wheel or to tow it away.
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SECURITY – FREQUENTLY ASKEDQUESTIONS
What should I do if there is any potentialalarm problem with my vehicle?
Take all remote controls to anauthorized dealer if there is anypotential alarm problem with yourvehicle.
What should I do if the vehicle is unable tostart with a correctly coded key?
Have your vehicle checked as soon aspossible.
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GLOBAL OPENING AND CLOSING
WHAT IS GLOBAL OPENING ANDCLOSING
You can use the remote control to open thewindows with the ignition off.
USING GLOBAL OPENING
1.Press and release the unlock button onthe remote control.
2.Press and hold the unlock button on theremote control.
3.Release the button when the windowsstart to open.
Press the lock or the unlock button on theremote control to stop global opening.
Note:You can use global opening for a shortperiod of time when you unlock your vehicleusing the remote control.
SWITCHING GLOBAL OPENING ONAND OFF
1.Press the menu button on the steeringwheel to enter the information displaymain menu.
2.Select Settings.
3.Select Vehicle.
4.Select Windows.
5.Switch Remote Open on or off.
USING GLOBAL CLOSING
WARNING: When closing the powerwindows, verify they are free of obstructionand make sure that children and pets arenot in the proximity of the windowopenings.
1.Press and hold the lock button on theremote control.
2.Release the button when the windowsstart to close.
Press the lock or the unlock button on theremote control to stop global closing.
Note:Bounce-back is on during globalclosing. See What Is Window Bounce-Back(page 132).
SWITCHING GLOBAL CLOSING ONAND OFF
1.Press the menu button on the steeringwheel to enter the information displaymain menu.
2.Select Settings.
3.Select Vehicle.
4.Select Windows.
5.Switch Remote Close on or off.
WINDOW BOUNCE-BACK
WHAT IS WINDOW BOUNCE-BACK
The window stops and reverses if it detectsan obstruction when closing.
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WHAT IS REMOTE START
The system allows you to remotely start yourvehicle and to adjust the interior temperatureaccording to the settings that you chose.
REMOTE START PRECAUTIONS
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes are toxic. Alwaysopen the garage door before you start theengine. Failure to follow this instructioncould result in personal injury or death.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The transmission is not in park (P).
•The ignition is on.
•The battery voltage is below theminimum operating voltage.
Note:Do not use remote start if your fuellevel is low.
Note:To use remote start with Lincoln Wayor Phone as a Key, enable the modem. SeeConnecting Lincoln Way to the Modem(page 427).
ENABLING REMOTE START
1.Using the instrument cluster displaycontrols on the steering wheel, selectSettings.
2.Select Vehicle.
3.Select Remote Start.
4.Switch System on.
Note:To use remote start, make sure thatthe modem is enabled. See Enabling andDisabling the Modem (page 427).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
Note:You can also use the Lincoln Way appto start the vehicle.
Note:The turn signals flash twice.
Note:The parking lamps turn on when thevehicle is running.
Note:The horn sounds if the system fails tostart.
Note:All other vehicle systems remain offwhen you have remotely started the vehicle.
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Note:The vehicle remains secured whenyou have remotely started the vehicle. Avalid key must be inside your vehicle toswitch your vehicle on and drive yourvehicle.
Remotely Stopping the Vehicle
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
EXTENDING THE REMOTE START
DURATION
To extend the remote start duration duringremote start, do the following:
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
If the duration is set to 15 minutes, theduration extends by another 15 minutes. Thisprovides a total of 30 minutes.
Note:Remote start can only be extendedonce.
Note:A maximum of two remote starts, orone remote start with an extension, areallowed. To reset the restart procedureswitch the vehicle to on, then to off.
REMOTE START REMOTE
CONTROL INDICATORS
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessful.Solid green.
Remote stopsuccessful.Solid red.
Request failed orstatus not received.Blinking red.
Status incomplete.Blinking green.
REMOTE START SETTINGS
Switching Climate Control Auto ModeOn and Off
1.Using the instrument cluster displaycontrols on the steering wheel, selectSettings.
2.Select Vehicle.
3.Select Remote Start.
4.Select Climate Control.
5.Select Auto or Last settings.
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