Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 82).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page81).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 81).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keys can beactivated with these restricted modes.
Any keys that remain unprogrammed arereferred to as administrator keys or adminkeys. They can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information by usingthe information display to determine:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle traveledwith a MyKey.
Note:Switch the vehicle on to use thesystem.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin key arepresent, the vehicle will recognize the adminkey when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt reminder. You cannot disablethis feature. The audio system will mutewhen the driver and front-seat passengerseatbelts are not fastened.
•Early low fuel or charge. The low-fuel orlow charge warning activates earlier,giving the MyKey user more time to refuelor recharge.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput when the vehicle is in any gearother than park (P), or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if available on your vehicle.
Note:If a phone is connected using AppleCarPlay or Android Auto when driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. If the vehicle comes withsatellite radio, the adult content is notrestricted.
Note:The audio system may not mute witha basic AM/FM radio.
Note:You may be able to turn the lanedeparture warning feature off, but thefeature will automatically re-activate withevery new key cycle.
Configurable Settings
With an admin key, you can configure certainMyKey settings when you first create aMyKey and before you restart the vehicle.You can also change the settings afterwardwith an admin key.
Note:Available vehicle features will appearin your information display, providing youwith choices to switch them on or off, or toselect a more specific setting.
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Locking the Doors
Press and hold 7·8 and 9·0 at the same timewith the driver door closed.
Note:You do not need to enter the codefirst.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal Entry Code
1.Enter the five-digit master code.
2.Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code. Youmust do this within five seconds ofcompleting Step 2.
4.Press 1·2 on the keypad to save personalcode 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entry codes,repeat Steps 1 through 3, then for Step 4:
•Press 3·4 to save personal code 2.
•Press 5·6 to save personal code 3.
•Press 7·8 to save personal code 4.
•Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you canalso program the system with a personalentry code.
Hints:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The five-digit master code works even ifyou have set your own personal code.
Erasing a Personal Code
1.Enter the five-digit master code.
2.Press and release 1·2 on the keypadwithin five seconds.
3.Press and hold 1·2 for two seconds. Youmust do this within five seconds ofcompleting Step 2.
All personal codes erase and only thefive-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode ifyou enter the wrong code seven times. Thismode turns off the keypad for one minuteand the keypad lamp flashes.
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WHAT IS REMOTE START
The system allows you to remotely start yourvehicle and to adjust the interior temperatureaccording to the settings that you chose.
REMOTE START PRECAUTIONS
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes are toxic. Alwaysopen the garage door before you start theengine. Failure to follow this instructioncould result in personal injury or death.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The transmission is not in park (P).
•The ignition is on.
•The battery voltage is below theminimum operating voltage.
Note:Do not use remote start if your fuellevel is low.
Note:To use remote start with Lincoln Wayor Phone as a Key, enable the modem. SeeConnecting Lincoln Way to the Modem(page 427).
ENABLING REMOTE START
1.Using the instrument cluster displaycontrols on the steering wheel, selectSettings.
2.Select Vehicle.
3.Select Remote Start.
4.Switch System on.
Note:To use remote start, make sure thatthe modem is enabled. See Enabling andDisabling the Modem (page 427).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
Note:You can also use the Lincoln Way appto start the vehicle.
Note:The turn signals flash twice.
Note:The parking lamps turn on when thevehicle is running.
Note:The horn sounds if the system fails tostart.
Note:All other vehicle systems remain offwhen you have remotely started the vehicle.
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Note:The vehicle remains secured whenyou have remotely started the vehicle. Avalid key must be inside your vehicle toswitch your vehicle on and drive yourvehicle.
Remotely Stopping the Vehicle
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
EXTENDING THE REMOTE START
DURATION
To extend the remote start duration duringremote start, do the following:
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
If the duration is set to 15 minutes, theduration extends by another 15 minutes. Thisprovides a total of 30 minutes.
Note:Remote start can only be extendedonce.
Note:A maximum of two remote starts, orone remote start with an extension, areallowed. To reset the restart procedureswitch the vehicle to on, then to off.
REMOTE START REMOTE
CONTROL INDICATORS
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessful.Solid green.
Remote stopsuccessful.Solid red.
Request failed orstatus not received.Blinking red.
Status incomplete.Blinking green.
REMOTE START SETTINGS
Switching Climate Control Auto ModeOn and Off
1.Using the instrument cluster displaycontrols on the steering wheel, selectSettings.
2.Select Vehicle.
3.Select Remote Start.
4.Select Climate Control.
5.Select Auto or Last settings.
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IDENTIFYING THE CLIMATE
CONTROL UNIT
Depending on your vehicle options, thecontrols could look different than what yousee here.
SWITCHING CLIMATE CONTROL
ON AND OFF
Press the button.
SWITCHING RECIRCULATED AIR
ON AND OFF
Press the button to recirculate aircurrently in the passengercompartment.
Note:Recirculated air may turn offautomatically, or prevent you from switchingon in all air flow modes except MAX A/C toreduce the risk of fogging. Recirculation mayalso turn on and off automatically in variousair distribution control combinations toimprove heating or cooling efficiency.
SWITCHING AIR CONDITIONING
ON AND OFF
Press the button.
Note:Under certain conditions, the airconditioning compressor could continue tooperate after you switch air conditioning off.
Note:To keep the system and itscomponents fully functional, switch airconditioning on and let your vehicle idle atleast once per month for a minimum of twominutes.
SWITCHING MAXIMUM DEFROST
ON AND OFF
Press the button.
Note:When you switch maximum defrost on,the heated windshield, heated rear windowand air conditioning turn on. The blowermotor is set to the highest speed.
Note:When you switch maximum defrost off,the heated windshield and heated rearwindow remain on.
SWITCHING MAXIMUM COOLING
ON AND OFF
Press the button.
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CLIMATE CONTROL HINTS
General Hints
•Prolonged use of recirculated air maycause the windows to fog up.
•You may feel a small amount of air fromthe footwell air vents regardless of theair distribution setting.
•To reduce humidity build-up inside yourvehicle, do not drive with the systemswitched off or with recirculated airalways switched on.
•Do not place objects under the frontseats as this may interfere with theairflow to the rear seats.
•Remove any snow, ice or leaves from theair intake area at the base of thewindshield.
•To improve the time to reach acomfortable temperature in hot weather,drive with the windows open until youfeel cold air through the air vents.
Automatic Climate Control
•Adjusting the settings when your vehicleinterior is extremely hot or cold is notnecessary. Automatic mode is bestrecommended to maintain settemperature.
•The system adjusts to heat or cool theinterior to the temperature you select asquickly as possible.
•For the system to function efficiently, theinstrument panel and side air ventsshould be fully open.
•If you press AUTO during cold outsidetemperatures, the system directs air flowto the windshield and side window airvents.In addition, the blower motor mayrun at a slower speed until the enginewarms up.
•If you press AUTO during hottemperatures and the inside of thevehicle is hot, the system usesrecirculated air to maximize interiorcooling. Blower motor speed may alsoreduce until the air cools.
Quickly Heating the Interior
1.Press AUTO.
2.Adjust the temperature function to thesetting you prefer.
Recommended Settings for Heating
1.Press AUTO.
2.Adjust the temperature function to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Quickly Cooling the Interior
1.Press MAX A/C.
2.Drive with the windows open for a shortperiod of time.
Recommended Settings for Cooling
1.Press AUTO.
2.Adjust the temperature function to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
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ADJUSTING THE SEAT HEIGHT
ADJUSTING THE LUMBAR SUPPORT
MASSAGE SEATS (IF EQUIPPED)
MASSAGE SEAT LIMITATIONS
The engine must be running or the vehiclemust be in accessory mode to activate theseats.
Allow a few seconds for any selection toactivate. When the seat backrest and cushionare both active, the massage alternatesbetween zones.
ADJUSTING THE MASSAGE SEATSETTINGS
Select the previous massagepattern or lumbar area.A
Decrease the massage or lumbarIntensity.B
Select the next massage patternor lumbar area.C
Increase the massage or lumbarIntensity.D
Select the massage or lumbarmode.E
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