
You can select any of the following duringan active phone call:Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Transfer the phonecall audio to the cellphone or back to thetouchscreen.
Privacy
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting the Intelligent Oil Life Monitor (page 348).
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Operating in off-road (unpaved, sandy, dusty) and Mountainous conditions
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.*Every 5,000 mi (8,000 km)or 6 months
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Resetting the Intelligent Oil Life Monitor (page 348).
Exceptions
There are several exceptions to the NormalSchedule:
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly more likelyto die than a person wearing a seatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
THE BETTER BUSINESS BUREAU
AUTO LINE PROGRAM
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator considers the testimony providedand makes a decision after the hearing.
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EXPORT RESTRICTIONS: You acknowledgethat the SOFTWARE is subject to U.S. andEuropean Union export jurisdiction. Youagree to comply with all applicableinternational and national laws that apply tothe SOFTWARE, including the U.S. ExportAdministration Regulations, as well asend-user, end-use and destinationrestrictions issued by U.S. and othergovernments.
TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, its affiliates, and thirdparty software and service providers.
PRODUCT SUPPORT: Please refer to FORDMOTOR COMPANY instructions provided inthe documentation for the DEVICES productsupport, such as the vehicle owner guide.
Should you have any questions concerningthis EULA, or if you desire to contact FORDMOTOR COMPANY for any other reason,please refer to the address provided in thedocumentation for the DEVICES.
No Liability for Certain Damages: EXCEPTAS PROHIBITED BY LAW, FORD MOTORCOMPANY, ANY THIRD PARTY SOFTWAREOR SERVICES SUPPLIERS, AND THEIRAFFILIATES SHALL HAVE NO LIABILITY FORANY INDIRECT, SPECIAL, CONSEQUENTIALOR INCIDENTAL DAMAGES ARISING FROMOR IN CONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. THERE ARE NO WARRANTIESOTHER THAN THOSE THAT MAY BEEXPRESSLY PROVIDED FOR YOUR NEWVEHICLE.
SYNC® Automotive Important SafetyInformation Read and follow instructions:
•Before using your SYNC® system, readand follow all instructions and safetyinformation provided in this end usermanual ("Owner Guide".) Not followingprecautions found in the Owner Guidecan lead to an accident or other seriousinjuries.
General Operation
•Voice Command Control: Certainfunctions within the SYNC® system maybe accomplished using voice commands.Using voice commands while drivinghelps you to operate the system withoutremoving your hands from the wheel oreyes from the road.
•Prolonged Views of Screen: Do notaccess any function requiring aprolonged view of the screen while youare driving. Pull over in a safe and legalmanner before attempting to access afunction of the system requiringprolonged attention.
•Volume Setting: Do not raise the volumeexcessively. Keep the volume at a levelwhere you can still hear outside trafficand emergency signals while driving.Driving while unable to hear thesesounds could cause an accident.
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1
12V Battery Gauge........................................142
3
360 Degree Camera....................................247360 Degree Camera Settings.........................249
360 Degree Camera Guide Lines............248360 Degree Camera Limitations..............248360 Degree Camera Precautions............247360 Degree Camera Settings...................249Switching the 360 Degree Camera On andOff......................................................................249Switching the 360 Degree CameraView..................................................................250
9
911 Assist...........................................................74
A
A/CSee: Climate Control...........................................157
About This Publication....................................17ABSSee: Brakes..........................................................222
Accessing Apps............................................453Accessing Navigation.................................458Accessing the Passive Key BackupPosition.........................................................196Accessories...................................................465Active Park Assist..........................................251Active Park Assist – Troubleshooting...........253
Active Park Assist Precautions..................251Active Park Assist –Troubleshooting.........................................253Active Park Assist – Frequently AskedQuestions.........................................................253Active Park Assist – InformationMessages.........................................................253
Adaptive Cruise Control.............................258Adaptive Cruise Control –Troubleshooting.............................................268Lane Centering...................................................265
Adaptive Cruise Control AutomaticCancellation................................................262Adaptive Cruise Control Indicators.........265Adaptive Cruise Control Limitations.......259Adaptive Cruise ControlPrecautions.................................................258Adaptive Cruise Control –Troubleshooting.........................................268Adaptive Cruise Control – InformationMessages.........................................................268
Adaptive Front Lighting...............................127How Does Adaptive Front LightingWork...................................................................127Switching Adaptive Front Lighting On andOff.......................................................................128
Adjusting the Exterior Mirrors....................135Adjusting the Headlamps...........................358Adjusting the Instrument Panel LightingBrightness....................................................130Adjusting the Map........................................458Changing the Format of the Map...................458Zooming the Map In and Out..........................458
Adjusting the Seatbelt Height.....................57Adjusting the Seatbelts DuringPregnancy......................................................56Adjusting the Sound Settings...................434Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................113Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................113Adjusting the Volume..................................434Aid Mode........................................................273How Does Aid Mode Work..............................273What Is Aid Mode...............................................273
Airbag Precautions.........................................67
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Airbags..............................................................64Front Passenger Sensing System....................68
Air ConditioningSee: Climate Control...........................................157
Air Conditioning System Capacity andSpecification - 2.0L...................................420Air Conditioning System Capacity andSpecification - 2.7L....................................422Alert and Aid Mode......................................274How Does Alert and Aid Mode Work............274What Is Alert and Aid Mode.............................274
Alert Mode......................................................273How Does Alert Mode Work............................273What Is Alert Mode.............................................273
Alexa Built-In..................................................444Alexa Built-In Requirements......................444Alexa Built-In Settings.................................444All-Wheel Drive.............................................220All-Wheel Drive – Troubleshooting................221
All-Wheel Drive Limitations.......................220All-Wheel Drive Precautions.....................220All-Wheel Drive – Troubleshooting..........221All-Wheel Drive – InformationMessages..........................................................221
AM/FM Radio.................................................435AM/FM Radio Limitations..................................435Selecting a Radio Station.................................436
Ambient Lighting...........................................130Adjusting Ambient Lighting..............................130Switching Ambient Lighting On and Off........130
Anti-Lock Braking System..........................222Anti-Lock Braking System Limitations..........222
Anti-Theft Alarm System.............................109How Does the Anti-Theft Alarm SystemWork...................................................................109What Are the Inclination Sensors...................109What Are the Interior Sensors.........................109What Is the Anti-Theft Alarm System.............109What Is the Perimeter Alarm............................109
Anti-Theft Alarm System Settings..............110Setting the Alarm Security Level......................110Switching Ask on Exit On and Off....................110What are the Alarm Security Levels................110What Is Ask on Exit..............................................110
Appendices....................................................576Applying the Electric Parking Brake.......225Applying the Electric Parking Brake in anEmergency..................................................225App Precautions...........................................453App Requirements.......................................453Apps.................................................................453Audio System................................................433AM/FM Radio.......................................................435Digital Radio.........................................................436Satellite Radio.....................................................438
Audio System Precautions.........................433Auto-Dimming Exterior Mirror....................136What Is the Auto-Dimming ExteriorMirror..................................................................136
Auto-Dimming Interior Mirror.....................134Auto-Dimming Interior Mirror Limitations......134What Is the Auto-Dimming InteriorMirror..................................................................134
Auto Hold.......................................................230Auto Hold Indicators.....................................231Autolamps........................................................121Autolamp Settings................................................121What Are Autolamps...........................................121
Autolock............................................................92Autolock Requirements.......................................92What Is Autolock...................................................92
Automatically Releasing the ElectricParking Brake.............................................226Automatic Crash Shutoff.............................321Automatic Crash Shutoff Precautions............321Re-Enabling Your Vehicle..................................321What Is Automatic Crash Shutoff....................321
Automatic Emergency Braking..................291Switching Automatic Emergency Braking Onand Off...............................................................291What Is Automatic Emergency Braking.........291
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Automatic Engine Stop................................196How Does Automatic Engine StopWork...................................................................196Overriding Automatic Engine Stop.................196Switching Automatic Engine Stop On andOff.......................................................................196What Is Automatic Engine Stop.......................196
Automatic High Beam Control...................124Automatic High Beam ControlIndicators..........................................................126Automatic High Beam ControlLimitations........................................................126Automatic High Beam ControlPrecautions......................................................125Automatic High Beam ControlRequirements...................................................125How Does Automatic High Beam ControlWork...................................................................124Overriding Automatic High BeamControl...............................................................126Switching Automatic High Beam Control Onand Off...............................................................126
Automatic High Beam Control –Troubleshooting..........................................127Automatic High Beam Control – InformationMessages..........................................................127
Automatic Locking Mode.............................55Disengaging Automatic Locking Mode..........56
Engaging Automatic Locking Mode................56What Is Automatic Locking Mode....................55
Automatic Return to Park (P)......................215Automatic Return to Park (P) Limitations.......215How Does Automatic Return to Park (P)Work...................................................................215What Is Automatic Return to Park (P).............215
Automatic Transmission AudibleWarnings.......................................................218Automatic Transmission..............................212Automatic Return to Park (P)............................215Automatic Transmission Positions..................212Automatic Transmission –Troubleshooting..............................................218Manually Shifting Gears.....................................213Manual Park Release..........................................216Temporary Neutral Mode..................................214
Automatic Transmission PositionIndicators......................................................213Automatic Transmission Positions............212Drive (D).................................................................213Neutral (N).............................................................213Park (P)...................................................................212Reverse (R)............................................................213Sport (S)..................................................................213
Automatic Transmission Precautions.......212
Automatic Transmission –Troubleshooting..........................................218Automatic Transmission – InformationMessages..........................................................218
Auto Mode......................................................159Auto Mode Indicators.........................................159Switching Auto Mode On and Off...................159
Auto-Start-Stop.............................................200Auto-Start-Stop – Troubleshooting.................201
Auto-Start-Stop Indicators.........................200Auto-Start-Stop Precautions.....................200Auto-Start-Stop – Troubleshooting..........201Auto-Start-Stop – Frequently AskedQuestions........................................................202Auto-Start-Stop – InformationMessages..........................................................201
Autounlock........................................................91Autounlock Requirements...................................91Switching Autounlock On and Off....................92What Is Autounlock...............................................91
Autowipers.......................................................115Adjusting the Sensitivity of the RainSensor.................................................................116Autowipers Settings............................................115What Are Autowipers..........................................115
AWDSee: All-Wheel Drive.........................................220
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