Contacting Us
Contacting Us..................................................15
Introduction
About This Publication..................................17
Using This Publication...................................18
Symbols Glossary
Symbols Used on Your Vehicle...................19
Data Privacy
Data Privacy....................................................22
Service Data....................................................23
Event Data.......................................................24
Settings Data..................................................24
Connected Vehicle Data.............................25
Mobile Device Data......................................25
Emergency Call System Data.....................26
Visual Search
Steering Wheel...............................................27
Instrument Panel............................................29
Center Console...............................................31
Vehicle Interior...............................................33
Front Exterior..................................................35
Rear Exterior....................................................37
Child Safety
Child Safety Precautions.............................39
Child Restraint Anchor Points.....................40
Child Restraints...............................................41
Installing Child Restraints............................44
Booster Seats.................................................49
Child Safety Locks.........................................52
Seatbelts
Seatbelt Precautions....................................53
Fastening and Unfastening the Seatbelts.........................................................................54
Sensitive Locking Mode..............................55
Automatic Locking Mode............................55
Adjusting the Seatbelts During Pregnancy........................................................................56
Adjusting the Seatbelt Height....................57
Seatbelt Reminder.........................................57
Checking the Seatbelts.................................61
Seatbelt Extensions.......................................61
Personal Safety System™
What Is the Personal Safety System.........63
How Does the Personal Safety SystemWork..............................................................63
Personal Safety System Components.........................................................................63
Airbags
How Do the Front Airbags Work...............64
How Do the Side Airbags Work.................64
How Do the Knee Airbags Work...............65
How Does the Safety Canopy™ Work.......66
Airbag Precautions........................................67
Properly Adjusting the Driver and FrontPassenger Seats........................................68
Children and Airbags....................................68
Front Passenger Sensing System.............68
Crash Sensors and Airbag Indicator.........72
Disposing of Airbags.....................................73
911 Assist
What Is 911 Assist...........................................74
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Setting the Liftgate Opening Height.......103
Closing the Liftgate.....................................104
Stopping the Liftgate Movement.............106
Liftgate Obstacle Detection......................106
Liftgate – Troubleshooting........................106
Security
Passive Anti-Theft System.........................109
Anti-Theft Alarm System............................109
Anti-Theft Alarm System Settings.............110
Security – Troubleshooting.........................111
Steering Wheel
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn........................................................113
Adjusting the Steering Wheel - VehiclesWith: Power Adjustable Steering Column........................................................................113
Resetting the Stopping Position - VehiclesWith: Power Adjustable Steering Column........................................................................114
Horn..................................................................114
Switching the Heated Steering Wheel Onand Off.........................................................114
Wipers and Washers
Wipers..............................................................115
Autowipers......................................................115
Switching the Rear Window Wiper On andOff.................................................................116
Reverse Wipe.................................................116
Checking the Wiper Blades........................117
Replacing the Front Wiper Blades............117
Replacing the Rear Wiper Blades.............117
Washers...........................................................118
Wipers and Washers – Troubleshooting........................................................................119
Exterior Lighting
Exterior Lighting Control............................120
Headlamps....................................................120
Headlamps – Troubleshooting..................121
Autolamps.......................................................121
Exterior Lamps..............................................122
Automatic High Beam Control..................124
Automatic High Beam Control –Troubleshooting.......................................127
Adaptive Front Lighting..............................127
Interior Lighting
Switching All of the Interior Lamps On andOff................................................................129
Switching the Front Interior Lamps On andOff................................................................129
Switching the Rear Interior Lamps On andOff................................................................129
Interior Lamp Function................................130
Adjusting the Instrument Panel LightingBrightness..................................................130
Ambient Lighting..........................................130
Interior Lighting – Troubleshooting.........130
Windows
Opening and Closing the Windows.........131
Global Opening and Closing.....................132
Window Bounce-Back................................132
Locking the Rear Window Controls.........133
Interior Mirror
Interior Mirror Precautions.........................134
Auto-Dimming Interior Mirror....................134
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All-Wheel Drive
How Does All-Wheel Drive Work............220
All-Wheel Drive Precautions....................220
All-Wheel Drive Limitations......................220
All-Wheel Drive – Troubleshooting.........221
Brakes
Brake Precautions......................................222
Anti-Lock Braking System.........................222
Brake Over Accelerator............................222
Locating the Brake Fluid Reservoir........222
Checking the Brake Fluid.........................222
Brake Fluid Specification..........................223
Brakes – Troubleshooting........................223
Electric Parking Brake
What Is the Electric Parking Brake.........225
Applying the Electric Parking Brake......225
Applying the Electric Parking Brake in anEmergency...............................................225
Manually Releasing the Electric ParkingBrake..........................................................225
Automatically Releasing the ElectricParking Brake..........................................226
Electric Parking Brake Audible Warning......................................................................226
Releasing the Electric Parking Brake if theVehicle Battery Has Run Out of Charge......................................................................226
Electric Parking Brake – Troubleshooting......................................................................226
Hill Start Assist
What Is Hill Start Assist..............................229
How Does Hill Start Assist Work.............229
Hill Start Assist Precautions.....................229
Hill Start Assist – Troubleshooting.........229
Auto Hold
How Does Auto Hold Work......................230
Switching Auto Hold On and Off............230
Using Auto Hold..........................................230
Auto Hold Indicators...................................231
Traction Control
How Does Traction Control Work...........232
Switching Traction Control On and Off......................................................................232
Traction Control Indicator.........................232
Traction Control – Troubleshooting.......232
Stability Control
How Does Stability Control Work...........233
Switching Stability Control On and Off......................................................................234
Stability Control Indicator..........................234
Stability Control – Troubleshooting........235
Steering
Electric Power Steering.............................236
Steering – Troubleshooting......................237
Parking Aids
Parking Aid Precautions............................238
Switching Parking Aid On and Off..........239
Rear Parking Aid..........................................239
Front Parking Aid........................................240
Side Parking Aid...........................................241
Parking Aid Indicators................................242
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EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an event datarecorder is to record, in certain crash or nearcrash-like situations, such as an airbagdeployment or hitting a road obstacle; thisdata will assist in understanding how avehicle’s systems performed. The event datarecorder is designed to record data relatedto vehicle dynamics and safety systems fora short period of time, typically 30 secondsor less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver and passengerseatbelts were buckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender, age,and crash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required, andaccess to the vehicle or the event datarecorder is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder.
SETTINGS DATA
Your vehicle has electronic control units thathave the ability to store data based on yourpersonalized settings. The data is storedlocally in the vehicle or on devices that youconnect to it, for example, a USB drive ordigital music player. You can delete some ofthis data and also choose whether to shareit through the services to which yousubscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
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STEERING WHEEL
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Seatbelt Status
To view the seatbelt status, use theinformation display controls on the steeringwheel.
Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLEWARNINGS
A warning tone sounds and the warning lampilluminates if you are not wearing yourseatbelt when your vehicle exceeds arelatively low speed.
The warning tone sounds for a short periodof time or until you fasten your seatbelt.
SWITCHING THE SEATBELTREMINDER ON AND OFF
WARNING: While the system allowsyou to deactivate it, this system is designedto improve your chances of being safelybelted and surviving an accident. Werecommend you leave the systemactivated for yourself and others who mayuse the vehicle.
Note:The driver and front passengerwarnings switch off independently. Whenyou perform this procedure for one seatingposition, do not buckle the other position asthis cancels the process.
Note:If you are using MyKey, you cannotdisable the seatbelt reminder. Also, if theseatbelt reminder has been previouslydisabled, it is re-enabled during the use ofMyKey. See MyKey™ (page 85).
Read Steps 1 - 4 before proceeding with theprogramming procedure.
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AIRBAG PRECAUTIONS
WARNING: Airbags do not inflateslowly or gently, and the risk of injury froma deploying airbag is the greatest close tothe trim covering the airbag module.
WARNING: All occupants of yourvehicle, including the driver, should alwaysproperly wear their seatbelts, even whenan airbag supplemental restraint system isprovided. Failure to properly wear yourseatbelt could seriously increase the riskof injury or death.
WARNING: Properly secure children12 years old and under in a rear seatingposition whenever possible. If you areunable to properly secure all children in arear seating position, properly secure thelargest child on the front seat. If you mustuse a forward facing child restraint on thefront seat, move the seat as far back aspossible. Failure to follow theseinstructions could result in personal injuryor death.
WARNING: Do not place your armson the airbag cover or through the steeringwheel. Failure to follow this instructioncould result in personal injury.
WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment. Failure to followthis instruction could result in personalinjury or death.
WARNING: To reduce risk of injury,do not obstruct or place objects in thedeployment path of the airbag.
WARNING: Do not place a rearwardfacing child restraint in front of an activeairbag. Failure to follow this instructioncould result in personal injury or death.
WARNING: Do not attempt to service,repair, or modify the supplementaryrestraint system or associated components.Failure to follow this instruction could resultin personal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touch themafter inflation.
WARNING: If a supplementaryrestraint system component has deployed,it will not function again. Have the systemand associated components inspected assoon as possible. Failure to follow thisinstruction could result in personal injuryor death.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that cancall for help.
For more information, please refer to theregional Lincoln website.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNC makesa successful call a pre-recorded messageplays for the 911 operator. The occupants inyour vehicle are able to talk with theoperator. Be prepared to provide your name,phone number and location immediatelybecause not all 911 systems are capable ofreceiving this information electronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assistto make an emergency call if you can doit yourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNING: Always place your phonein a secure location in your vehicle so itdoes not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
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