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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.Radio Frequencies and Reception
Factors
Note:Listening to loud audio for long
periods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception. Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and
result in the audio system muting. Station overload
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Audio System
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AUDIO UNIT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
E286905E286905
Note:Depending on your vehicle option
package, the controls may look different
from what you see here.Note:Some features, such as satellite radio,
may not be available in your location. Check
with an authorized dealer.
Note: The touchscreen system controls most
of the audio features.
Adjusting the Volume
E2265373E2265373265373
Turn to adjust the volume.
Changing Radio Stations
E2265696E2265696265696
In radio mode, turn to search through the
radio frequency band.
In satellite radio mode, turn to find the
previous or next available satellite radio
station.
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Audio System
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radiotechnology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.
Potential Station Issues
Action Cause Issues
No action required. This is a broadcast issue. This is poor time alignment by the radio
broadcaster. Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive. The radio is shifting between analog and
digital audio. Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available. The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available. There is an audio mute delay when selecting
HD2 or HD3, multicast preset or direct tune.
No action required. The station is not avail-
able in your current location. The previously stored multicast preset or
direct tune is not available in your current
reception area. Cannot access the HD2 or HD3 multicast
channels when recalling a preset or from a
direct tune.
Fill out the station issue form at website listed
below.
1Data service issue by the radio broadcaster. Text information does not match currently
playing audio.
Fill out the station issue form at website listed
below.
1Data service issue by the radio broadcaster. There is no text information shown for
currently selected frequency.
1 http://hdradio.com/stations/feedback.
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Audio System
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HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS. Ford and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion.SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather, traffic
and entertainment satellite radio channels.
For more information and a complete list of
SiriusXM satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SiriusXM
at 1-888-539-7474.Note:This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential Satellite Radio Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other material as far away from the antenna as possible.
Factory-installed and aftermarket vehicle structures including, but not limited to, roof racks and soft top roofs
in a partially open position could reduce reception performance. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system could mute. Station overload
Your display may show ACQUIRING . . . to indicate the interference and the audio system could mute. Satellite radio signal interfer-
ence
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Audio System
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Action Condition Message
Use the channel guide to turn off the Lock or
Skip function on that station. All the channels in the selected category are
either skipped or locked. None found
Check Channel Guide
No action required. SiriusXM has updated the channels available
for your vehicle. Subscription Updated
USB PORT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.USB A
E201595E201595
USB C
E301E301E301E301E301E301E3E30130130301EE111111111114141414141414141414
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
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Audio System
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.Note:You can switch the system on and use
it for up to an hour without switching the
ignition on.
Note:You can use the system after you
switch the ignition off for up to 10 minutes or
until you open a door.
Note:For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).
Using the Touchscreen
98E297844
Status bar. A
Home screen. B
Clock. See Settings (page 555). C
Outside air temperature. D
Feature bar. E
507
SYNC™ 3
Page 532 of 681
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radiotechnology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential Station Issues
Action Cause Issues
No action required. This is a broadcast issue. This is poor time alignment by the radio broad-
caster. Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive. The radio is shifting between analog and digital
audio. Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available. The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available. There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location. The previously stored multicast preset or direct
tune is not available in your current reception area. Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form.
1Data service issue by the radio broadcaster. Text information does not match
currently playing audio.
Fill out the station issue form.
1Data service issue by the radio broadcaster. There is no text information shown
for currently selected frequency.
1 You can find the form here:
529
SYNC™ 3
Page 533 of 681
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS. The vehicle manufacturer and DTS
are not responsible for the content sent using
HD Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
CD (If Equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
Function Button
You can use the browse button to select a track. Browse
Select this button and a small number one displays to indicate the track is set to repeat. Repeat
For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number
one displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order. Shuffle
530
SYNC™ 3