2023 KIA SOUL center

4
Subject to the other terms and conditions of this limited
warranty manual, Kia America, Inc. (“Kia”) warrants
that it will arrange for an Authorized Kia dealer at
locations of its choice to provide for the repair of your
vehicle if it fails to function properly during normal use.
Authorized service facilities will remedy such failures to
function properly at Kia’s expense, if you present your
vehicle to such a service facility during its normal
operating hours, provide sufficient information to permit
a proper identification and diagnosis of the failure to
function, and permit the facility adequate time to
perform the necessary repair. As this obligation is
subject to the terms, conditions and limitations of this
manual, you should refer to the manual to understand
which repairs and replacements are covered by this
warranty. When an Authorized Kia Dealer makes
necessary repairs pursuant to the warranty, it may do so
using parts that are new, repaired, remanufactured,
reconditioned, or otherwise authorized by Kia. These
parts will be covered by the terms and conditions of the
Replacement Parts and Accessories Limited Warranty. If
an Authorized Kia Dealer declines or fails to carry out a
proper repair or replacement covered by this limited
warranty without charge to you, Kia will (a) determine if
the repair or replacement requested by you is covered by
this New Vehicle Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct
such repair or replacement without charge to you.
However, Kia’s obligation to do (a) and (b) requires you
to contact the Kia Consumer Assistance Center and
provide all materials needed by them to carry out those
obligations to you. The Center can be contacted at the
address or phone number provided in the Kia Owner
Satisfaction and Assistance Section of this manual, or
can also be found at the Kia website at http://www.kia.
com.
Parts replaced under any warranties in the Manual
become the property of Kia.
1. The Warranty Period
The New Vehicle Limited Warranty is divided into
various warranty periods. For the purpose of all
warranties contained in this Manual(other than
warranties on replacement parts or accessories
installed after the Kia Vehicle was placed into use),
the warranty period begins on the Date of First
What is Covered
New Vehicle Limited Warranty
New Vehicle Limited Warranty
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14
Subject to the other terms and conditions of this limited
warranty manual, Kia America, Inc. (“Kia”) warrants that it
will arrange for independent Kia brand service facilities at
locations of its choice to provide for the repair of your
vehicle if it fails to function properly during normal use.
Such service facilities will remedy such failures to function
properly at Kia America, Inc.’s expense, if you present your
vehicle to such a service facility during its normal operating
hours, provide sufficient information to permit a proper
identification and diagnosis of the failure to function, and
permit the facility adequate time to perform the necessary
repair. As this obligation is subject to the terms, conditions
and limitations of this Manual, you should refer to the
manual to understand which repairs and replacements are
covered by this warranty. If an Authorized Kia Dealer
declines or fails to carry out a proper repair or replacement
of a factory installed part covered by this limited warranty
without charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by this Anti
Perforation Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct such
repair or replacement without charge to you. However,
Kia’s obligation to do (a) and (b) requires you to contact the
Kia Consumer Assistance Center and provide all materials
needed by them to carry out those obligations to you. The
Center can be contacted at the address or phone number
provided in the Kia Owner Satisfaction and Assistance
Section of this manual, or can also be found at the Kia
website at http://www.kia.com.
1. Warranty Period
The warranty period is for the first 60 month/100,000
miles from the date of first retail delivery or when it is
first put into service, whichever comes first.
2. What is Not Covered
• Any perforation due to corrosion of the Kia Vehicle
which is caused by industrial fallout, accident,
damage, abuse, vehicle modifications or damaging
or corrosive cargo in the Kia Vehicle.
• Any surface corrosion of the Kia Vehicle which does
not result in perforation, such as that caused
typically by sand, salt, hail or stones.
• Any perforation due to corrosion of a part of the Kia
Vehicle which is not a body sheet metal panel. As
used herein, “body sheet metal panel” specifically
excludes all parts which are components of the
exhaust system of the Kia Vehicle.
• Defects or damage resulting from the use of parts
not sold or approved by Kia including the resultant
damage to associated parts or systems.
Anti-Perforation Limited Warranty
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29
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first. NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the first required scheduled maintenance, whichever occurs first (See Owner's Manual for required scheduled maintenance.) NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.NOTE 3 : Parts designated by "7/70" are warranted for 7 years or 70,000 miles, whichever occurs first. NOTE 4 : The above parts for a Soul 2.0, Forte 2.0, Sportage 2.4 SULEV vehicles are warranted for 15 years or 150,000 miles, whichever occurs first.
California
Emission Control Warranty
California Emission Control Warranty
Air Induction System Air Cleaner Assembly Intake Manifold * 7/70 Forte 2.0, Stinger, Sorento, Rio Surge Tank -Air Intake * 7/70 Sedona, Telluride Turbo Charger * 7/70 Seltos 1.6, Soul 1.6, K5 1.6, Forte 1.6, Stinger, SorentoFuel Metering System Head Assy-Cylinder * 7/70 Seltos, Soul, Sportage, Sedona, K5 1.6, Telluride, Forte, Stinger, Sorento, Rio Thermostat Assembly * 7/70 Stinger 3.3 Engine Coolant Temperature Sensor (ECT) Mass Air Flow Sensor (MAF) Manifold Absolute Pressure Sensor (MAP) Vehicle Speed Sensor (VSS) Wheel Speed Sensor (WSS) Fuel Injector * 7/70 Telluride, Stinger, Sorento Fuel Delivery Line Throttle Body (ETC Actuator) * 7/70 Stinger 3.3 Throttle Position Sensor (TPS) Idle Speed Control System Oxygen Sensor Pulsation Damper Engine Control Module (ECM) * 8/80 All vehicles High Pressure Pump * 7/70 Seltos 1.6, Soul 1.6, Sportage, Sedona, Telluride, Forte 1.6, Stinger, Sorento High Pressure SensorIgnition System Generator * 7/70 Sportage, Sedona, Telluride, Forte, Stinger Spark Plugs Spark Plugs Cable Set Ignition Coil Camshaft Assy * 7/70 Sedona, Telluride, Forte 2.0, Stinger, Sorento, Rio Camshaft Position Sensor (CMPS) Crankshaft Position Sensor (CKPS) * 7/70 Stinger 3.3 Knock Sensor * 7/70 Stinger 3.3Auto Transmission System Transmission Control Unit * 7/70 Seltos 1.6, K5 1.6, Telluride, Forte 1.6, Stinger
Valve Timing System CVVT(D) Assy * 7/70 Sportage 2.0, Sedona, K5 1.6, Telluride, Forte 2.0, Stinger, Sorento, Rio Oil Control Valve Assy * 7/70 Stinger 3.3, Sorento Oil Temperature Sensor Valve * 7/70 Seltos, Soul, Sportage, Sedona, K5 1.6, Telluride, Forte, Stinger, Sorento, RioEvaporative Control System Intercooler Assy EGR Cooler * 7/70 Sorento 2.5, Rio Vapor Storage Canister Canister Close Valve (CCV) Purge Control Solenoid Valve (PCSV) Fuel Pump Fuel Pump Module * 7/70 Forte 1.6, Sorento 2.5 Fuel Tank * 7/70 K5 1.6, Forte, Stinger, Sorento Fuel Filler Cap Fuel Tank Pressure Sensor (FTP) ORVR(Vent) Valve Rollover(Cut) Valve Fuel Pump & Sender Assy * 7/70 Sportage 2.0Positive Crankcase Ventilation System PCV Valve and HoseCatalyst and Exhaust System Exhaust Manifold Exhaust Manifold Catalytic Assembly * 8/80 All vehicles Exhaust Pipe (Manifold to Catalyst) * 7/70 Seltos, Sportage, Sedona Catalytic Converter Assembly * 8/80 All vehicles Muffler Complete-Center * 7/70 K5 1.6, Telluride, Forte, Stinger 3.3, Sorento 2.5, RioMiscellaneous Items Used In Above Systems Hose, Clamps, Gasket or Seals Wires, Harnesses Connectors All Sensor(Switches, Solenoid Valves, Battery) associated with the ECM Onboard Emission Diagnostic Device Malfunction Indicator Light and Bulb * 8/80 All vehicles Data Link Connector * 8/80 All vehicles
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30Replacement Parts and Accessories Limited Warranty
Subject to the other terms and conditions of this limited
warranty manual, Kia America, Inc. (“Kia”) warrants
that it will arrange for an Authorized Kia dealer at
locations of its choice to provide for the repair of your
vehicle if it fails to function properly during normal use.
Authorized service facilities will remedy such failures to
function properly at Kia’s expense, if you present your
vehicle to such a service facility during its normal
operating hours, provide sufficient information to permit
a proper identification and diagnosis of the failure to
function, and permit the facility adequate time to
perform the necessary repair. As this obligation is subject
to the terms, conditions and limitations of this manual,
you should refer to the manual to understand which
repairs and replacements are covered by this warranty.
When an Authorized Kia Dealer makes necessary repairs
pursuant to the warranty, it may do so using parts that are
new, repaired, remanufactured, reconditioned, or
otherwise authorized by Kia. These parts will be covered
by the terms and conditions of the Replacement Parts
and Accessories Limited Warranty. If an Authorized Kia
Dealer declines or fails to carry out a proper repair or
replacement covered by this limited warranty without
charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by
Replacement Parts and Accessories Limited Warranty
and, if so, (b) obtain cooperation from an Authorized Kia
Dealer to conduct such repair or replacement without
charge to you. However, Kia’s obligation to do (a) and
(b) requires you to contact the Kia Consumer Assistance
Center and provide all materials needed by them to carry
out those obligations to you. The Center can be
contacted at the address or phone number provided in the
Kia Owner Satisfaction and Assistance Section of this
manual, or can also be found at the Kia website at http://
www.kia.com.
This warranty covers Kia Genuine new or
remanufactured replacement parts and Kia Accessories
supplied from Kia America, Inc. and sold by an
Authorized Kia Dealer. This includes Kia Accessories
installed by an Authorized Kia Dealer or Kia America,
Inc. prior to the retail delivery of a new Kia Vehicle.
If a covered replacement part or accessory was installed
by anyone other than an Authorized Kia Dealer, the
replacement part or accessory will be repaired or
replaced without charge for the parts, but all labor
charges will be your responsibility.
Replacement Parts and Accessories Limited Warranty
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41
Consumer Affairs Procedures
Both Kia America and your Kia dealer are dedicated to serving all of you\
r automotive needs. Your complete
satisfaction is our primary concern. Your Kia dealer is available to assist you with all of your automobile sales, parts
and service requirements.
If, however a situation arises that has not been addressed to your satisfaction, we ask that you take the following steps:
STEP 1 :
Discuss the situation with the dealership management. If a problem still\
exists, contact the dealership General Manager
or Owner. Your Kia dealership is best equipped to resolve the matter for you.
STEP 2 :
If the problem has still not been addressed to your satisfaction, please contact our Kia Consumer Assistance Center
using our toll free number:
1-800-333-4KIA(4542)
Kia Owner Satisfaction and Assistance
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42Consumer Affairs Procedures
To assist you the Consumer Assistance Center will ask for the following information:
• Your name, address and telephone number
• Vehicle identification number (on dashboard and on label installed on the driver’s door).
• Date of purchase
• Current odometer reading
• Your Kia dealership’s name
Or you can write to Kia with the above information at:
Consumer Assistance Center
Kia America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
STEP 3 :
In the event that you believe Kia has been unable to satisfactorily address the concern, a special alternative resolution
program called AUTO LINE is available to you. This independent agency is run by the BBB National Programs, Inc.
and is provided at no cost to you. You may contact them at:
BBB AUTO LINE
a Division of BBB National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102
800-955-5100
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44Alabama Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the BBB Nati\
onal Programs, Inc.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) Notify Kia at the address below, by certified mail, by providing a written statement that describes the subject
motor vehicle, the problems with your vehicle, and describes all previous attempts to correct the problems by
identifying the person, firm, or corporation who made such attempt and the time each attempt was made, and
2) Provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine CA 926l9-2410
l-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF ALABAMA
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45
Alaska Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a dispute resolution service administered
by the BBB National Programs, Inc.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) Notify Kia at the address below and its dealer, by certified mail, of the problem with your vehicle before 60
days have elapsed after the expiration of the express warranty or the one-year period after the date of delivery
of the motor vehicle to the original owner, whichever occurs first, and
2) Provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF ALASKA
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