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9-88
System Info
You can check the system storage space. You can also use your smartphone to access the
online user's manual of the system.
Storage
You can check the storage space of the system memory where voice memos can be saved.
User's Manual on Web (QR Code)
You can access the online user's manual of the system by scanning the QR code with your
smartphone.
Modem Information (if equipped)
You can check the modem information for use of the Kia Connect service.
What's New (if equipped)
You can see the latest system update information.
A
After update is completed, the system will display the main update items on the screen.
Scan the QR code to view the update announcement.
My Data (if equipped)
You can import location data from a USB device to the system, or export the data on the
system to a USB device.
A
When importing or exporting the location data, you can use only the USB device
formatted in exFAT, FAT16/32 or NTFS.
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10-2
Wireless update (if equipped)
Latest map and software are provided through wireless update. New software is
automatically downloaded when the vehicle is on. After installation of the software is
complete, you can view the update details from the notification window.
A
To use the wireless update function, you need to subscribe to the Kia Connect service.\
> See "Subscribing to the service."
A
The wireless update is accessible only when the system is connected to the netw\
ork.
A
When downloading new update files begins, the
icon appears at the top right of the
screen. To view the progress of the download, navigate to the All Menus screen and press
Setup >
General >
SW Info/Update.
A
After downloading new update files is complete, map update automatically begins and
the
icon appears at the top right.
A
The wireless update function is not accessible if the system has not been updat\
ed for a
specified period of time. If wireless update does not work, first use a USB storage device
to perform update.
> See Navigation Update site
A
If an error occurs during wireless update, the system automatically restarts. Use the USB
storage device to install update files and perform update.
> See Navigation Update site
A
Perform update when the vehicle is not used for more than 15 minutes. The time
required to update the system differs depending on the situation.
Page 355 of 380
11-7
System operation
SymptomPossible causeSolution
The previous media
mode does not
appear when the
system is turned off
and on. It is encountered
with poor media
connection or
playback error.
When the media source is not connected or
played normally, the previous mode appears.
Connect the media source again or play it
again.
The system slows
down or does not
operate at all. An internal error
occurs in the
system.
Restart the system by pressing the reset
button with a sharp object such as pen
or clip.
If the problem persists, contact your
place of purchase or dealer.
The system is not
turned on. Fuse-related issues
Visit an auto service shop and replace
the fuse with a new one of appropriate
capacity.
If the problem persists, contact your
place of purchase or dealer.
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11-13
QI bought a new mobile phone and want to replace my old phone with the new one to
connect the system. How can I register the new phone to the system?
AAn additional device can be registered in the same way as in registration of a new
device. You can register up to 6 devices in the list of Bluetooth devices. To delete
a previously registered device, press Delete Device(s) from the list of Bluetooth
devices, select the device to delete, and then press Delete.
> See "Deleting a registered
device."
QHow can I access the list of contacts while using a Bluetooth phone?
AApprove access to the contacts when connecting your mobile phone to the syste\
m
via Bluetooth. The list of contacts on the phone is downloaded to the system. To see
the downloaded list of contacts, press the Call button on the steering wheel and
press
on the call screen. You can search for a contact and make a call to the
contact, or add the contact to the favorites. > See " Dialing from the contacts."
Broadcast reception
QI turned on the radio while driving but I heard no sound but noise.
ADepending on the location, obstacles may cause reception to deteriorate.
Radio reception rate may also drop when an on-glass antenna is mounted on the
rear window and the window is tinted with metallic window films.
Kia Connect
QWhich functions are available with Kia Connect?
ATo ensure pleasant and comfortable driving, Kia connect provides various functions
such as safety functions, vehicle care functions, and route guidance service.
> See "Kia
Connect service."
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11-14
QHow can I subscribe to the Kia Connect service?
AYou can subscribe to the service and activate your user account by visiting a Kia
Connect Center, or website or by using the Kia Connect Settings menu from the
vehicle. To subscribe to Kia Connect via the vehicle system, display the All Menus
screen, press Kia Connect >
Kia Connect Settings >
Activate Service, and then
follow the displayed instructions.
> See " Subscribing to the service."
When you encounter an error or failure during subscription and account activation,
contact the Kia Connect Center at 844-886-9411.
Self-inspection method upon failure
QThe system does not operate properly. What shall I do?
AInspect the system after referring to Troubleshooting Guide. > See "Solutions."
When the system failure persists after inspection, press and hold the Reset button to
reset the system.
If the problem persists, contact your place of purchase or dealer.
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11-21
Navigation features
Navigation features included in the system are intended to provide detailed instructions to
get you to a desired destination. Ensure that all persons using this system carefully read and
follow all instructions on safety information.
Distraction hazard
Some navigation features may require manual (non-verbal) setup. Attempting to perform
such setup or inputting data while driving can seriously distract your attention and could
cause an accident. Stop the vehicle in a safe and legal manner before attempting these
operations.
Let your judgment prevail
Any navigation features are provided only as an aid. Make your driving decisions based on
your observations of local conditions and existing traffic regulations. Any such feature is not
a substitute for your personal judgment. Any route suggestions made by this system should
never replace any local traffic regulations or your personal judgment or knowledge of safe
driving practices.
Route safety
Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver,
if you would be placed in an unsafe situation, or if you would be directed into an area that
you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle
and must evaluate whether it is safe to follow the suggested directions.
Potential map inaccuracy
Maps used by this system may be inaccurate because of changes in roads, traffic controls
or driving conditions. Always use good judgment and common sense when following the
suggested routes.
Emergency services
Do not rely on any navigation features included in the system to direct you to emergency
services. Ask local authorities or an emergency services operator for these locations. Not all
emergency services such as police, fire stations, hospitals and clinics are contained in the
map database for navigation features.
Use of speech recognition functions
Speech recognition software is inherently a statistical process which is subject to errors. It is
your responsibility to monitor any speech recognition functions included in the system and
address any errors.
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11-23
Destination search 5-3
Finding the route Adding a waypoint 5-16
Address search 5-10
Frequently visited places 5-25
Gas stations 5-29
Location registration
Deleting a POI 5-27
Editing a POI 5-27
Registration after search 5-23
Map 5-6
Map update 9-106
Previous Destinations 5-14
Rest area information 5-8
Saving the current position 5-24
Searching for POIs 5-12
Volume adjustment 5-9
H
HD Radio Data 2-23
HD Radio™ 3-15
Home screen 1-11
K
Kia ConnectKia Connect menu
Diagnosing the vehicle 8-9
Kia Connect Center 8-10
Maintenance service 8-10
Roadside Assistance 8-5
Route guidance service 8-13
Schedule details 8-5
Settings 8-12, 9-77
Voice Local Search 8-11
Weather info 8-8
Service 8-2
E
Editing a location 5-27
Editing a route 5-16
Electric Vehicle 2-29
Charging management features 2-34,
2-48
Battery level 2-37, 2-51
Charge and climate controls 2-35, 2-48
Charging current 2-38
Location-based charging 2-37
Drivable range 2-31, 2-42
Nearby charging stations 2-32, 2-44
Eco-driving information 2-38, 2-45
Environmental contribution information
2-39
EV economy history 2-39, 2-46
Electric Vehicle screen 2-30, 2-41
Energy information 2-33, 2-45
Energy information screen 2-33, 2-45
EV settings 2-40, 2-51
EV Route 2-40
Warning 2-40
Winter Mode 2-40
EV charging stations 5-30
F
FAQ
Bluetooth 11-12
Broadcast reception 11-13
Kia Connect 11-13
Navigation 11-12
Self-inspection method upon failure
11-14
Finding a route easily 5-3