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9-97
Updating the software and map
1 Connect a USB device to the computer and run Navigation Updater for
downloading the update files.
2 Follow the instructions on the screen to download the update files.
3 Remove the USB device from the computer and then connect it to the
USB port in your vehicle.
4 Start the vehicle to turn on the system.
A
You can perform update without starting the vehicle by simply locating the start
switch to "ON".
Page 287 of 316
9-99
A
Make sure that a USB device with update files is connected to the system before turning
off the vehicle.
A
When you set the update time to "0", the update notification window appears and then
the update starts.
To close the notification window and proceed with the update, press
Yes.
To cancel the update, press No.
A
Once the update has started, you cannot cancel it. After the update, the system
automatically turns off.
A
When you start the vehicle, the update complete notification appears to show the update
result. After update is completed, the SW Info/Update screen displays the updated
version.
A
When you turn on the system while updating, you can see its progress.
A
Scheduled update is canceled when:
Low battery is detected when turning off the vehicle.
The storage device with the update files is disconnected.
The vehicle is started before the update scheduled time.
The system has been turned off for more than 3 minutes with the vehicle turned off.
Page 292 of 316
10-4
USB playback
SymptomPossible causeSolution
Files in a USB device
cannot be played. There are no
compatible files for
playbackCopy the files that can be played by the
system to the USB device and connect the
device again.
> See "
USB mode."
Poor connection is
found. Remove the USB device from the USB port
and then reconnect it properly.
The USB device is
dirty. Remove foreign materials from the surface
that contacts the USB device and USB port.
A USB hub or
extension cable is
used.
Connect the USB device directly to the USB
port on the vehicle.
The USB device is
non-standard. Use a USB device that is compatible with the
system.
> See "
USB mode."
The USB device is
damaged. Use your computer to format the USB device
and then connect the device again. Format
the device in FAT16/32 format.
Page 294 of 316

10-6
Phone projection
SymptomPossible causeSolution
The phone
projection function
is not performed
when a smartphone
is connected using a
USB cable. Phone projection is
not supported.
Visit the website to check whether your
smartphone supports the phone projection.
•
Android Auto: https://support.google.
com/androidauto
•Apple CarPlay: http://www.apple.com/
ios/carplay
The function is
inactive.
• On the All Menus screen, navigate to
Setup >
Device Connections and
activate the connection function from the
Phone Projection Settings menu.
• Make sure that the phone projection is
not disabled in the App settings or block-
out settings on your smartphone.
Smartphone is
encountered with
poor operation or
malfunction.
• Check that the smartphone battery level
is not too low. Recognition may not work
properly when the battery level is too
low.
•The phone projection may not work
properly when the signal strength is
weak.
•When the smartphone is locked, first
unlock it.
•Initialize the smartphone and connect
the device again.
A black screen
appears when the
phone projection is
activated or in use. The smartphone
malfunctions.
•
Remove the USB cable from the
smartphone and connect the device
again.
•Initialize the smartphone and connect
the device again.
Page 299 of 316

10-11
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device and use the device to update
the map.
> See "How to Update the Map and Software for your Infotainment System."
QGuidance is made by bypassing the route or the speed camera alerts are late.
ASelect another route after setting the route options. On the map screen, press
>
Route >
Route Options to change the settings and resume navigation.
> See " Changing the route search criteria."
When the system is not updated, update the software and map and then perform
search again.
> See "How to Update the Map and Software for your Infotainment System."
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile phone connected. You can also
play music after connecting an audio device such as MP3 player or mobile phone.
> See "Making a call via Bluetooth.", "Listening to music via Bluetooth ."
QHow can I register a Bluetooth device?
AOn the All Menus screen, press Setup >
Device Connections >
Bluetooth >
Bluetooth Connections >
Add New. From the Bluetooth device to be connected,
search for the vehicle system and register it. Use the Bluetooth device to enter or
approve the authentication number displayed on the system. Then the device is
added to the list of Bluetooth devices in the system and automatically connected to
the system.
> See " Connecting a Bluetooth device."
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10-13
Product specifications
Media player
USB mode
[Music files
Item
Specifications
File format MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/Professional),
WAV
Bit-rate and
sampling frequency MP3
8–320 kbps (CBR/VBR), up to 48 kHz
(ID3 tag version: Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver.
2.4)
OGG Q1 to Q10, up to 48 kHz
FLAC 8/16/24-bit, up to 48 kHz
WMA Standard (0x161): up to L3 Profile, up to 385 kbps, up to
48 kHz
Professional (0x162): up to M0b, up to 192 kbps, up to
48 kHz
WAV 8/16 to bit, up to 48 kHz
Specification details Max. number of directory layers: 20 layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a folder/file name: 2,350
Alphanumeric characters/4,888 Chinese characters
Max. number of folders: 2,000 (including the root)
Max. number of files: 8,000
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10-14
A
The following files are not played.
Modified files (format-changed files)
Variant files (e.g. MP3 files encoded by WMA audio codec)
DRM (Digital Rights Management)-protected files
Files with no index
A
Sound quality is not guaranteed in case of music files that use the bit-rate exceeding 192
kbps.
A
With the files that do not use the fixed bit rate, some functions may not work properly or
the playback time may not appear accurately.
A
When a trouble occurs while playing or you want to play an incompatible format file, use
the latest encoder software to change the format before using the file.
[USB storage devices
Item
Specifications
Byte/Sector 64 KB or less
Format system FAT16/32 (recommended), exFAT, NTFS
A
With the USB storage devices that are not equipped with a plug-type connector (metal
cover type), proper operation is not guaranteed.
USB storage devices with a plastic plug may not be recognized.
USB memory cards (e.g. CF cards, SD cards) may not be recognized.
A
Problems that are caused by using USB storage devices (not specified in the following
list), are not covered by the warranty.
Product name Manufacturer
XTICK LG
BMK BMK Technology
SKY-DRV Sky Digital
TRANSCEND JetFlash TranScend
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK DIGI Works
A
USB hard drives may not be recognized.
A
When using a USB mass storage device divided into logical drives, only the files saved in
the first drive can be played.
A
When a USB storage device has some Apps, media files may not be played.
Page 308 of 316

10-20
H
HD Radio Data 2-22
HD Radio™ 3-10
Home screen 1-11
L
Listening to musicBluetooth audio 4-7
Location registration 5-23
M
Map 5-6 POI display 5-17
Map update 9-96
Media device connection 4-2
Media player Bluetooth audio 4-8
USB music 4-2
Messages 6-18
Microphone 7-2
Multi-page Home screen 1-11
N
Navigation 5-2, 5-11
Navigation settings 9-56, 9-61
Notifications 2-26
E
Editing a location 5-27
Editing a route 5-17
EV charging stations 5-29
F
FAQ 10-11 Bluetooth 10-11
Broadcast reception 10-12
Navigation 10-11
Self-inspection method upon failure 10-
12
Finding a route easily 5-3 Destination search 5-3
Finding the route Adding a waypoint 5-17
Address search 5-11
Detour 5-20
Displaying POIs on the map 5-17
Frequently visited places 5-25
Gas stations 5-28
Location registration
Deleting a POI 5-27
Editing a POI 5-27
Registration after search 5-23
Map 5-6
Map update 9-96
Previous Destinations 5-13
Rest area information 5-8
Saving the current position 5-24
Searching for POIs 5-15
Volume adjustment 5-9