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Using A Remote Command Through Your Owner’s Site
1. Log on to your Owner’s Site using the username and password you used when activating your SiriusXM
Guardian™ connected services in your vehicle.
NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you want to send the
command to by clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Please enter your
SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by your vehicle.
Contacting SiriusXM Guardian™ Customer Care (for
example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through the Vehicle
Branded App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify your identity by asking
for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a remote
command.
NOTE:Anyone with access to your PIN may request Remote Door
Lock/Unlock. It is your responsibility to protect your PIN
appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle without
the keys and from virtually any distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with SiriusXM
Guardian™.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior.
You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.5
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232MULTIMEDIA
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob within the
last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed and not
triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic trans -
mission.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason. If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center (if
equipped). You will be directed to one of the following four
services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™ connected services, or help answering any general
questions surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements
This feature is available only on vehicles sold in the US
and Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
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Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You
acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that appears. Location information will then be displayed on the
map. From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must have an active subscription that includes
the applicable feature.Vehicle Finder
Description
The Vehicle Finder feature allows you to find the location
of your vehicle.
You can also sound the horn and flash the lights to make
finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the Vehicle
Branded App and select the Location tab at the bottom of
the App. Then, press the Vehicle icon to find your vehicle. Requirements
Vehicle must be properly equipped with the Uconnect
system.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must have an active subscription that includes
the applicable feature.
Vehicle ignition must have been turned on within
14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that connects
your device to an LTE (voice/data) or 4G (data) network
that is ready to go wherever you are. After you've made
your purchase, turn on your device’s Wi-Fi and connect
your devices.
Enables all your passengers to be simultaneously
connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or any
other portable-enabled media — can connect over your
private in-vehicle network.
A high-speed, secured connection lets anyone on your
private network access the Web — great for working
and relaxing.
WARNING!
The driver should NEVER use the 4G Wi-Fi Hotspot
while driving the vehicle as doing so may result in an
accident involving serious injury or death.
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Create A 4G Wi-Fi Hotspot For Use In Your Vehicle
How It Works
The 4G Wi-Fi Hotspot feature provides the
vehicle passengers with an internet access
hotspot in the vehicle, using the radio as an
access point. The hotspot will allow
Wi-Fi-enabled in-vehicle devices (such as a laptop or any
other portable-enabled media device) to wirelessly
connect to the internet. Uconnect offers a complimentary
3-month trial period that includes 1GB of total data. The
trial can be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a subscription to
the 4G Wi-Fi Hotspot:
1. From your vehicle’s touchscreen, select the 4G Wi-Fi Hotspot App, and press the How To Purchase button
and follow the instructions.
2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers: Push the
ASSIST button to be routed to an AT&T Customer Care
agent who will assist you.
Once the 4G Wi-Fi Hotspot is purchased, you can change
its name and the password by selecting the Wi-Fi Hotspot
App and pressing the Setup Wi-Fi Hotspot button. You can
also view the connected devices from the app screen by
pressing the View Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required in order
to purchase and use 4G Wi-Fi Hotspot. For more infor -
mation on setting up a Wi-Fi connection, visit https://
myvehicle.att.com.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™ Customer
Care agent may be able to locate the stolen vehicle and
work with law enforcement to help recover it.
How It Works
1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will work
with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent will
ask for the stolen vehicle report number (as issued by
your local law enforcement). If you have downloaded
the Vehicle Branded App, you can push the Settings
menu button on your device, select “Help”, and then
select “SiriusXM Guardian™ Customer Care” to make
the call. 3. SiriusXM Guardian™ Customer Care will authenticate
that you are the owner of the vehicle and contact the
law enforcement with whom you filed the stolen
vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to
inform it of the situation.
Requirements
Vehicle must be properly equipped with the Uconnect
system.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
NOTE:Not all features of SiriusXM Guardian™ are available
everywhere at all times, particularly in remote or enclosed
areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect service
through which a summary of the performance of your
vehicle’s key systems will be sent to you every month so
you can stay on top of your vehicle’s maintenance needs.
This is provided as a convenience to you and does not
substitute for regular maintenance to your vehicle.
WARNING!
Always drive safely with your hands on the steering
wheel and obey all applicable laws. You have full
responsibility and assume all risks related to the use of
the features and applications in this vehicle. Only use
the features and applications in this vehicle when it is
safe to do so. Failure to comply may result in an
accident involving in serious injury or death.
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In order to provide the Monthly Vehicle Health Report, the
Uconnect system in your vehicle may collect and transmit
vehicle data to SiriusXM Guardian™ and to FCA, such as
your vehicle’s health and performance, your vehicle’s
location, your utilization of the features in your vehicle,
and other data.
This data collection and transmission begins when you
enroll in SiriusXM Guardian™ and will continue even if you
cancel your SiriusXM Guardian™ subscription unless you
call SiriusXM Guardian™ Customer Care and tell them to
deactivate your Connected Services.
Please see the Uconnect Privacy Policy for more
information, located at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™ private
policy, see https://siriusxmcvs.com/privacy-policy.
NOTE:Your vehicle must be enrolled in an active subscription
with Connected Services. If you have concerns about the
operation, function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check the
instrument cluster warning lights and cautions in your
vehicle for the most accurate vehicle health information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses a
problem with one of your vehicle’s key systems. For further
information, go to your Owner’s website.
NOTE:Vehicle Health Alert emails require you to register and
activate services. During this process you will be asked to
provide an email address to which the reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind you when
services are needed, or to alert you of other important
information, such as recall notices. When you receive a
notification through your touchscreen, press OK to dismiss
the message, or press Call Care to speak with a SiriusXM
Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen will
dismiss or close the pop-up, and the In-Vehicle Messages
mailbox will display. In the Mailbox, you can reopen
messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to command
your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your vehicle and
remotely access key services and features.
If your vehicle is equipped with Uconnect Navigation, you
can send a destination directly to your vehicle using Alexa.
If you need assistance, you can always ask Alexa for help,
or complete a list of commands by saying: “Alexa, ask
“Alexa, ask
“Alexa, ask
with your Voice Code.”
“Alexa, ask
Drive, Auburn Hills, Michigan to my
“Alexa, ask
An active subscription to SiriusXM Guardian™ is required.
To use Amazon Alexa, first, register for SiriusXM
Guardian™
Úpage 226.
Next, link the Uconnect system on your vehicle to Amazon
Alexa:
1. Download the Amazon Alexa app on your mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. Search for
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the
6. Log in using your Owner Account credentials. This will be the same user name and password you used when
registering for SiriusXM Guardian™ connected
services. There will be additional settings to confirm
on the following screen.
7. AUTHORIZE the account to return to the
You can now begin using the
Alexa!
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Google Assistant — If Equipped
With the Google Assistant, you can get help and keep tabs
on your car. Google Assistant is available across your
devices, including Android™ phones, iPhone® devices, or
voice-activated speakers, like Google Home. If you need
assistance, ask Google for help, or for a complete list of
commands by saying: “Hey Google, ask
help with my car.”
Here are a few examples of commands:
“Hey Google, ask
“Hey Google, ask
“Hey Google, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Hey Google, ask
of my
To link your Uconnect account with Google Assistant,
follow these steps:
1. Download and install the Google Assistant app on your smart phone from the App Store® or Google
Play.
2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your account by pressing
the icon in the upper right-hand corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle brand name.
4. A prompt will appear to link your Uconnect account. Press “Link Uconnect to Google”. 5. Press “Sign In” and enter the email address and
password you created when you activated SiriusXM
Guardian™. There will be additional settings to
confirm on the following screen.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote start
Send a destination to your vehicle’s built-in Uconnect
Navigation system
Monitor vehicle vitals, such as tire pressure, fuel level
and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and give you
peace of mind when your loved ones are out on the road.
You can set boundary limits, monitor driving speed, and
pinpoint your vehicle’s location any time, any place. Use
the Vehicle Branded App to set alerts:
Boundary Alert
Receive a notification the moment your vehicle is
driven either out of or into a geographic boundary that
you set.
Curfew Alert
Receive a notification when your car is being driven
outside of the curfew time.
Speed Alert
Receive a notification whenever your car exceeds a
speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is driven
outside a quarter-mile radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Vehicle Branded App
right on your Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Vehicle Branded App from the App
Store® or Google Play.
2. Log onto the app from your smartphone using the username and password you created when you first
set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Vehicle Branded App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch, you can
enjoy these features:
Lock or unlock your vehicle by tapping the remote lock
button in the app and entering your security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level, vehicle
location, tire pressure warning, and more.
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selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
13. How do I find out how much longer I have on my
subscription? Contact SiriusXM Guardian™ Customer
Care.
You also can visit your Owner’s Site and choose a sub -
scription to view its expiration date. When your sub -
scription is about to expire, you will receive an email
or letter of notification.
14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided from the
date of cancellation for annual plans or longer.
Please see the Uconnect and SiriusXM Guardian™
Terms & Conditions for refunds related to billing
plans of other lengths and other circumstances. 15.
Can I cancel a subscription before it expires? Yes. If
you have an annual subscription, your subscription
will be canceled the day you cancel. If you have a
monthly subscription, your subscription will be
canceled on the last day of the month in which you
choose to cancel.
16. What should I do if I want to sell my vehicle? Before
your vehicle is sold to a new owner, you’ll want to
remove your account information. This process
removes all personal information, returns the
Uconnect system to its original factory settings,
removes all SiriusXM Guardian™ connected services
and account information. To remove your account
information from the Uconnect system, contact
SiriusXM Guardian™ Customer Care.
17. What if I forgot to remove my account information
before I returned my lease vehicle or sold it? Contact
SiriusXM Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/data), 4G
(data), or 5G (data) network connection compatible
with my device is temporarily unavailable? The SOS
Call and ASSIST buttons will NOT function if you are
not connected to an operable LTE (voice/data) or 4G
(data), 5G (data) network. Services that required your
smartphone only direct calls to Roadside Assistance
Call may be functioning if you have an operable
network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data which
may include information about your vehicle, your vehicle’s
health and performance, your vehicle’s location, your
utilization of the features in your vehicle, and other data. The collection, use and sharing of this information is
required to provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect Privacy
Policy, which can be found at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM® Connected
Vehicle Services Inc. and shared with FCA US LLC for the
purposes stated in the Uconnect Privacy Policy. Vehicle
health and diagnostic information including location data
may be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™ subscription,
this vehicle diagnostic health information, including
location data, may still be transmitted from your vehicle
and you may still have a Vehicle Health Report sent to you.
Use of any of the connected services including SiriusXM
Guardian™ is deemed to be your consent to the collection,
use and disclosure of this information in accordance with
the Uconnect Privacy Policy. If you do not want this
information to be collected, used, or shared, you must
cancel your Uconnect services in their entirety by
contacting us as referenced in the Uconnect Privacy
Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle. This
condition is not harmful to the radio. If your radio
performance does not satisfactorily improve from
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repositioning the mobile phone, it is recommended that
the volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 inches (20 cm) or further from
the human body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and
recommendations, which reflect the consensus of the
scientific community.
The radio manufacturer believes the internal wireless
radio is safe for use by consumers. The level of energy
emitted is far less than the electromagnetic energy
emitted by wireless devices such as mobile phones.
However, the use of wireless radios may be restricted in
some situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning on the
wireless radio
Úpage 381.
OFF-ROAD PAGES — IF EQUIPPED
If your vehicle is equipped with Off-Road Pages, it will
provide you vehicle status information while operating on
off-road conditions. It supplies information relating to the
status of the drivetrain, transfer case, coolant/oil gauges,
pitch and roll of the vehicle, and access to the trailcam
system.
To access Off-Road Pages, press the Apps button on the
touchscreen, and then select “Off-Road Pages”.
Main Menu
OFF-ROAD PAGES STATUS BAR
The Off-Road Pages Status Bar is located along the bottom
of Off-Road Pages and is present in each of the selectable
page options. It provides continually updating information
for the following items:
Current Transfer Case Status
Current Latitude/Longitude
Current Altitude of the vehicle
Status of Hill Descent/Selec-Speed Control and
Selected Speed in mph (km/h)
Status of Off-Road+ Mode
Status Bar 2WD/4WD
1 — Mobile Apps Button
2 — Off-Road Pages App
1 — Transfer Case Status
2 — Current Latitude/Longitude
3 — Current Altitude
4 — Hill Descent Control
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