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240MULTIMEDIA
selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
13. How do I find out how much longer I have on my
subscription? Contact SiriusXM Guardian™ Customer
Care.
You also can visit your Owner’s Site and choose a sub -
scription to view its expiration date. When your sub -
scription is about to expire, you will receive an email
or letter of notification.
14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided from the
date of cancellation for annual plans or longer.
Please see the Uconnect and SiriusXM Guardian™
Terms & Conditions for refunds related to billing
plans of other lengths and other circumstances. 15.
Can I cancel a subscription before it expires? Yes. If
you have an annual subscription, your subscription
will be canceled the day you cancel. If you have a
monthly subscription, your subscription will be
canceled on the last day of the month in which you
choose to cancel.
16. What should I do if I want to sell my vehicle? Before
your vehicle is sold to a new owner, you’ll want to
remove your account information. This process
removes all personal information, returns the
Uconnect system to its original factory settings,
removes all SiriusXM Guardian™ connected services
and account information. To remove your account
information from the Uconnect system, contact
SiriusXM Guardian™ Customer Care.
17. What if I forgot to remove my account information
before I returned my lease vehicle or sold it? Contact
SiriusXM Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/data), 4G
(data), or 5G (data) network connection compatible
with my device is temporarily unavailable? The SOS
Call and ASSIST buttons will NOT function if you are
not connected to an operable LTE (voice/data) or 4G
(data), 5G (data) network. Services that required your
smartphone only direct calls to Roadside Assistance
Call may be functioning if you have an operable
network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data which
may include information about your vehicle, your vehicle’s
health and performance, your vehicle’s location, your
utilization of the features in your vehicle, and other data. The collection, use and sharing of this information is
required to provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect Privacy
Policy, which can be found at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM® Connected
Vehicle Services Inc. and shared with FCA US LLC for the
purposes stated in the Uconnect Privacy Policy. Vehicle
health and diagnostic information including location data
may be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™ subscription,
this vehicle diagnostic health information, including
location data, may still be transmitted from your vehicle
and you may still have a Vehicle Health Report sent to you.
Use of any of the connected services including SiriusXM
Guardian™ is deemed to be your consent to the collection,
use and disclosure of this information in accordance with
the Uconnect Privacy Policy. If you do not want this
information to be collected, used, or shared, you must
cancel your Uconnect services in their entirety by
contacting us as referenced in the Uconnect Privacy
Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle. This
condition is not harmful to the radio. If your radio
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291
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on the
instrument panel below the climate controls.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use the Hazard Warning Flashers may wear
down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED

ASSIST And SOS Buttons

If equipped, the overhead console contains an ASSIST and
an SOS button.
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 381.
 The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built-in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
 Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis -
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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292IN CASE OF EMERGENCY
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
 Indication that the occupant placed an SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

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IN CASE OF EMERGENCY293
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The light located within the ASSIST and SOS buttons
will continuously illuminate red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
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