184
MULTIMEDIA
UCONNECT SYSTEMS
For detailed information about your Uconnect 4/4C/4C
NAV With 8.4-inch Display system, refer to your Uconnect
Radio Instruction Manual.
NOTE:Uconnect screen images are for illustration purposes only
and may not reflect exact software for your vehicle.
CYBERSECURITY
Depending on applicability, your vehicle may be able to
send or receive information from a wired or wireless
network. This information allows systems and features in
your vehicle to function properly.
Your vehicle may be equipped with certain security
features to reduce the risk of unauthorized and unlawful
access to vehicle systems and wireless communications.
Vehicle software technology continues to evolve over time
and FCA US LLC, working with its suppliers, evaluates and
takes appropriate steps as needed. As always, if you
experience unusual behavior, contact an authorized
dealer immediately,
Úpage 377, or refer to your
Uconnect Radio Instruction Manual for additional contact
information.
The risk of unauthorized and unlawful access to your
vehicle systems may still exist, even if the most recent
version of vehicle software (such as Uconnect software) is
installed.
NOTE:To help further improve user experience, features,
stability, etc., and minimize the potential risk of a security
breach, vehicle owners should routinely check
www.driveuconnect.com (US Residents) or www.driveuco -
nnect.ca (Canadian Residents) to learn about available
Uconnect software updates.
UCONNECT SETTINGS
The Uconnect system uses a combination of buttons on
the touchscreen and buttons on the faceplate located on
the center of the instrument panel. These buttons allow
you to access and change the Customer Programmable
Features. Many features can vary by vehicle.
Buttons on the faceplate are located below and/or beside
the Uconnect system in the center of the instrument
panel. In addition, there is a SCROLL/ENTER control knob located on the right side. Turn the control knob to scroll
through menus and change settings. Push the center of
the control knob one or more times to select or change a
setting.
Your Uconnect system may also have SCREEN OFF and
MUTE buttons on the faceplate.
Push the SCREEN OFF button on the faceplate to turn off
the Uconnect screen. Push the button again or tap the
screen to turn the screen on.
Press the Back Arrow button to exit out of a Menu or
certain option on the Uconnect system.
CUSTOMER PROGRAMMABLE FEATURES
Uconnect 4C/4C NAV Touchscreen And Faceplate Buttons
WARNING!
ONLY insert trusted devices/components into your
vehicle. Media of unknown origin could possibly
contain malicious software, and if installed in your
vehicle, it may increase the possibility for vehicle
systems to be breached.
As always, if you experience unusual vehicle
behavior, take your vehicle to an authorized dealer
immediately.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
23_JL_OM_EN_USC_t.book Page 184
228MULTIMEDIA
For customers in Canada, press the My Vehicle button.
Select from “Dashboard”, “Vehicle Health Report”, and
“Recalls”. The website will then prompt you to log in using
your email address and password.
Edit/Edit Profile:
To manage the details of your SiriusXM Guardian™
account, such as your contact information, password
and SiriusXM Guardian™ PIN, click on the Edit/Edit
Profile button to access the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter your
four-digit SiriusXM Guardian™ Security PIN to remotely
start (if equipped), lock/unlock doors or sound the horn
and flash the lights.
Editing Your Notifications
Notifications are an important element of your SiriusXM
Guardian™ account. For example, any time you use your
remote services (such as Remote Door Unlock), you can
elect to receive a text message, push notification, and/or
E-mail to notify you of the event. To set up the
notifications, please follow these instructions.
1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents) and
select “Dashboard”, or www.mopar.ca
(Canadian
Residents), select “My Vehicle” and then
“Dashboard”.
2. Click the Edit/Edit Profile button. 3. Once there, select “SiriusXM Guardian™” where you
can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize the types of
messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A Button
SiriusXM Guardian™ In-Vehicle Assistance Features
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. Description
SOS Call offers a convenient way to get in contact with a
SiriusXM Guardian™ Customer Care agent in the event of
an emergency. When the connection between the vehicle
and the live agent is made, your vehicle will automatically
transmit location information. In the event of a minor
collision, medical or any other emergency, press the SOS
button to be connected to a call center agent who can
send emergency assistance to your vehicle’s location.
NOTE:Certain SiriusXM Guardian™ connected services are
dependent on an operational Uconnect system, cellular
network availability that is compatible with the device in
your vehicle, and GPS network availability. Not all features
of SiriusXM Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.
NOTE:
In case the SOS Call button is accidentally pushed,
there is a 10-second delay before the SOS call is
placed. The system will verbally alert you that a call
is about to be made. To cancel the SOS Call connec -
tion, push the SOS Call button on the rearview
mirror or overhead console or press the Cancel
button on the touchscreen within 10 seconds.
During an SOS Call, the Bluetooth®-paired phone
is disconnected so incoming or outgoing calls will
go through your mobile device versus the
hands-free system which is not available due to
the SOS Call.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance Call, will
NOT work without a network connection compatible
with your device.
Center Light Status Description
Off No call activated
Green Active call in progress
Red System error
23_JL_OM_EN_USC_t.book Page 228
230MULTIMEDIA
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:An active SiriusXM Guardian™ subscription is required for
this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agent.
2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
Agents are available 24/7 to assist you in the case of
an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation before
they arrive on scene.
In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
SiriusXM Guardian™ connected services are depen -
dent upon an operative telematics device, a cellular
connection, navigation map data, and GPS satellite
reception, which can limit the ability to reach the
response center or reach emergency support.
Terms of service of the Uconnect and the SiriusXM
Guardian™ subscriber agreement apply. See terms of
services for complete service limitation.
Remote Commands
On the Remote Commands screen, you have access to
several vehicle features that can be controlled remotely
from your mobile device. These features include locking/
unlocking, remote starting, and activating the horn and
lights of the vehicle. Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Vehicle
Branded App
From your computer on the Owner’s Site (not available
on all functions)
Contacting SiriusXM Guardian™ Customer Care (not
available on all functions)
Using A Remote Command Through Your Mobile Device
And The Vehicle Branded App
1. Press the desired Remote Command icon on your mobile device.
2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Enter the SiriusXM
Guardian™ Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a
SiriusXM Guardian™ Customer Care agent. All occu -
pants should exit the vehicle immediately and move
to a safe location.
Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
Lock Press this button to lock
your vehicle.
Vehicle Start Press this button to start
your vehicle.
Horn & Lights Press this button to sound
the horn and activate your
lights.
Unlock
Press this button to unlock
your vehicle.
Cancel Vehicle Start Press this button to cancel
remote start.
23_JL_OM_EN_USC_t.book Page 230
MULTIMEDIA231
Using A Remote Command Through Your Owner’s Site
1. Log on to your Owner’s Site using the username and password you used when activating your SiriusXM
Guardian™ connected services in your vehicle.
NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you want to send the
command to by clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Please enter your
SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by your vehicle.
Contacting SiriusXM Guardian™ Customer Care (for
example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through the Vehicle
Branded App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify your identity by asking
for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a remote
command.
NOTE:Anyone with access to your PIN may request Remote Door
Lock/Unlock. It is your responsibility to protect your PIN
appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle without
the keys and from virtually any distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with SiriusXM
Guardian™.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior.
You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.5
23_JL_OM_EN_USC_t.book Page 231
232MULTIMEDIA
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob within the
last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed and not
triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic trans -
mission.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason. If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell tower
reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center (if
equipped). You will be directed to one of the following four
services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™ connected services, or help answering any general
questions surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements
This feature is available only on vehicles sold in the US
and Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
23_JL_OM_EN_USC_t.book Page 232
236MULTIMEDIA
Google Assistant — If Equipped
With the Google Assistant, you can get help and keep tabs
on your car. Google Assistant is available across your
devices, including Android™ phones, iPhone® devices, or
voice-activated speakers, like Google Home. If you need
assistance, ask Google for help, or for a complete list of
commands by saying: “Hey Google, ask
help with my car.”
Here are a few examples of commands:
“Hey Google, ask
“Hey Google, ask
“Hey Google, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Hey Google, ask
of my
To link your Uconnect account with Google Assistant,
follow these steps:
1. Download and install the Google Assistant app on your smart phone from the App Store® or Google
Play.
2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your account by pressing
the icon in the upper right-hand corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle brand name.
4. A prompt will appear to link your Uconnect account. Press “Link Uconnect to Google”. 5. Press “Sign In” and enter the email address and
password you created when you activated SiriusXM
Guardian™. There will be additional settings to
confirm on the following screen.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote start
Send a destination to your vehicle’s built-in Uconnect
Navigation system
Monitor vehicle vitals, such as tire pressure, fuel level
and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and give you
peace of mind when your loved ones are out on the road.
You can set boundary limits, monitor driving speed, and
pinpoint your vehicle’s location any time, any place. Use
the Vehicle Branded App to set alerts:
Boundary Alert
Receive a notification the moment your vehicle is
driven either out of or into a geographic boundary that
you set.
Curfew Alert
Receive a notification when your car is being driven
outside of the curfew time.
Speed Alert
Receive a notification whenever your car exceeds a
speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is driven
outside a quarter-mile radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Vehicle Branded App
right on your Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Vehicle Branded App from the App
Store® or Google Play.
2. Log onto the app from your smartphone using the username and password you created when you first
set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Vehicle Branded App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch, you can
enjoy these features:
Lock or unlock your vehicle by tapping the remote lock
button in the app and entering your security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level, vehicle
location, tire pressure warning, and more.
23_JL_OM_EN_USC_t.book Page 236
MULTIMEDIA237
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account, press the
ASSIST button in your vehicle, or call SiriusXM Guardian™
Customer Care.
NOTE:It is recommended, when selling your vehicle, or turning in
your lease, to call SiriusXM Guardian™ Care to remove
your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM Guardian™,
active subscribers can push the ASSIST button (if
equipped) and then select SiriusXM Guardian™ Call on
your in-vehicle touchscreen to contact SiriusXM
Guardian™. Your call will be directed to a SiriusXM
Guardian™ agent or held in a queue until an agent is
available. If you do not have an active subscription, push
the ASSIST button and press the Activate button on the
touchscreen to activate services.
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED
1.
What happens if I accidentally push the SOS Call
button on the mirror or overhead console?
You have
10 seconds after pushing the SOS Call button to
cancel the call. To cancel the call, either push the
SOS Call button again, or press the Cancel button on
the in-vehicle touchscreen.
2.
What type of information is sent when I use the SOS
Call button from my vehicle? Certain vehicle
information, such as make and model, is transmitted
along with the last known GPS location.
3. When could I use the SOS Call button? You can use
the SOS Call button to make a call if you or someone
else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the door?
Depending on various conditions, it can take up to
three minutes or more for the request to get to your
vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will lock/unlock the door more
quickly, however its range is limited and your Vehicle
Branded App comes in handy for these and other
situations.
3. Will my vehicle be safe if I lose my device? People
sometimes lose their mobile devices, which is why
security measures have been engineered into the
Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN are
required for the activation of Remote services
through your mobile device. It is your responsibility to
protect your passwords and PINs. 4.
Why can’t all mobile devices use the Vehicle Branded
App? The Vehicle Branded App is compatible with
most devices with the Apple® and Android™
operating systems. The capabilities of these devices
allow us to remotely command your vehicle. Other
operating systems may be supported in the future.
5. Why is the Vehicle Branded App running slow? The
Vehicle Branded App relies on a mobile network
connection from your device to send commands to
your vehicle which must have an operable LTE (voice/
data), 4G (data), or 5G (data) network connection. If
either your device or your vehicle is in an area with
below average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside assistance
call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, does it
cover towing or other expenses incurred by using
roadside assistance? No, however your new vehicle
may include Roadside Assistance Call services.
5
23_JL_OM_EN_USC_t.book Page 237
238MULTIMEDIA
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on various
conditions, it can take up to three minutes for the
request to get through to your vehicle.
2. Can I cancel a route I sent to my vehicle? Yes, once
you enter your vehicle, and start the engine, the
pop-up message stating that you have a new route
will appear. There is an exit button on the pop-up that
will cancel the route if selected.
3. Can I select a different route than the most recent
one I sent to my vehicle? Yes, once you enter the
vehicle, and start the engine, the pop-up message
offers a “Locations” option. Once “Locations” is
selected, you can choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your vehicle
may be located by anyone who has your PIN and
access to your account. It is your responsibility to
guard your PIN accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for more
information.
2. How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle. 3.
How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pushing the red Panic button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance your
privacy, and the privacy of others using your vehicle,
a stolen vehicle police report is required for you to
activate this service. You must involve local law
enforcement to have SiriusXM Guardian™ locate
your vehicle. We may also locate the vehicle for
other law enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the service
for FCA entities to locate a vehicle that you have
purchased through them.
2. How will I know if my vehicle is recovered? After you
provide the SiriusXM Guardian™ Customer Care
agent with the stolen vehicle report, the agent will
work together with law enforcement to try to locate
your vehicle. If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance rates?
Some insurance providers offer lower rates on
vehicles equipped with systems that can deter auto
theft. When shopping for insurance, be sure to inform
the insurance provider of your SiriusXM Guardian™
connected services subscription to find out if the
insurance provider can offer you a lower rate.
NOTE:Neither FCA nor SiriusXM® are insurance companies, and
SiriusXM Guardian™ is not an insurance product. You are
responsible for obtaining insurance coverage for your
vehicle and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to
your vehicle.
2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will remote start your vehicle more
quickly. However its range is limited. For example,
when you are leaving the stadium after the game, you
can use the Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which
is why security measures have been engineered into
the Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN help
to ensure that nobody can start your vehicle if they
happen to find your device.
4. Can someone drive off with my vehicle using the App?
No. Driving your vehicle still requires the keys to be in
the vehicle. The Remote Start feature simply starts
the engine to warm up or cool down the interior
before you arrive.
23_JL_OM_EN_USC_t.book Page 238