CUSTOMER ASSISTANCE379
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
833-667-4825/Canada: 800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to reimbursement is
final. Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (833) 667-4825
WAGONEER CLIENT SERVICES CANADA
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-844-472-6301 (844-GRAND01)
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383
INDEX
AAbout Your Brakes ....................................................... 371
Active Driving Assist System ....................................... 148
Active Lane Management System .............................. 167
Adaptive Cruise Control (ACC)
(Cruise Control) ................................................... 137
, 139
Adding Engine Coolant (Antifreeze) ............................ 327
Adding Fuel................................................................... 177
Additives, Fuel .............................................................. 373
Adjust Down...........................................................................39
Forward ...................................................................... 39
Rearward ....................................................................39
Up................................................................................ 39
Adjustable Pedals ...........................................................49
Air Bag Air Bag Operation.................................................... 266
Air Bag Warning Light .................................... 265
, 267
Driver Knee Air Bag ................................................ 270
Enhanced Accident Response ...................... 273
, 308
Event Data Recorder (EDR).................................... 308 Front Air Bag ........................................................... 267
If Deployment Occurs ............................................. 273
Knee Impact Bolsters ............................................. 270
Maintaining Your Air Bag System .......................... 274
Maintenance ........................................................... 274
Redundant Air Bag Warning Light ......................... 265
Side Air Bags ........................................................... 270
Transporting Pets.................................................... 287 Air Bag Light ........................................................ 265
, 287
Air Cleaner, Engine (Engine Air Cleaner Filter) ...........319
Air Conditioner Maintenance ....................................... 320
Air Conditioner Refrigerant ................................ 320
, 321
Air Conditioner System ................................................. 320
Air Conditioning Rear ............................................................................ 69
Air Conditioning Filter ............................................72
, 320
Air Conditioning System .......................................... 64, 71
Air Conditioning, Operating Tips .................................... 71
Air Filter ......................................................................... 319
Air Pressure Tires.......................................................................... 357
Alarm Arm The System.................................................. 24
, 25
Disarm The System ................................................... 24
Panic........................................................................... 17
Rearm The System .................................................... 25
Security Alarm.......................................................... 111
Alarm System Security Alarm..................................................... 24
, 25
Alterations/Modifications Vehicle........................................................................ 10
Amazon FireTV .................................................... 228
, 232
Amazon FireTV Built-in ................................................. 228
Antifreeze (Engine Coolant) ............................... 326
, 375
Disposal ...................................................................327 Anti-Lock Brake System (ABS) ..................................... 239
Anti-Lock Warning Light ............................................... 111
Apps .............................................................................. 226
Arming System
Security Alarm ........................................................... 24
Assist, Hill Start ............................................................ 244
Audio Systems (Radio) ................................................. 196
Auto Down Power Windows ........................................... 82
Auto Hold ................................................... 115
, 116, 124
Automatic Folding Mirrors ............................................. 52
Automatic Headlights ..................................................... 58
Automatic High Beams .................................................. 58
Automatic Tailgate Release ........................................... 87
Automatic Temperature Control (ATC) .......................... 71 Automatic Transmission ..................................... 119
, 126
Adding Fluid ............................................................. 329
Fluid And Filter Change........................................... 329
Fluid Change ........................................................... 329
Fluid Level Check .................................................... 329
Fluid Type .......................................................329
, 377
Special Additives ..................................................... 329
Automatic Transmission Limp Home Mode ............... 128
AutoPark ....................................................................... 120
AUX Port .......................................................................... 76
Auxiliary Driving Systems ............................................. 247
Auxiliary Electrical Outlet (Power Outlet) ...................... 79
Auxiliary Power Outlet .................................................... 79
Axle Fluid....................................................................... 377
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23_WS_OM_EN_USC_t.book Page 383
385
E
Electric Brake Control System..................................... 241 Anti-Lock Brake System ......................................... 239
Electronic Roll Mitigation .............................. 241
, 246
Electric Parking Brake ................................................. 122
Electric Remote Mirrors ..................................................52 Electrical Outlet, Auxiliary (Power Outlet) ...................... 79Electronic Range Select (ERS) .................................... 129
Electronic Speed Control (Cruise Control) .................. 138
Electronic Stability Control (ESC) ................................ 242
Electronic Throttle Control Warning Light................... 110
Emergency Braking ...................................................... 252
Emergency Gas Can Refueling .................................... 302
Emergency, In Case Of Freeing Vehicle When Stuck .................................. 305
Hazard Warning Flasher ......................................... 290
Jacking..................................................................... 293
Jump Starting .......................................................... 300
Emission Control System Maintenance...................... 118
Engine .................................................................. 313
, 315
Air Cleaner ............................................................... 319 Block Heater ........................................................... 122
Break-In Recommendations .................................. 122
Checking Oil Level ......................................... 316
, 317
Compartment ........................................313, 314, 315
Compartment Identification .......................... 313, 314
Cooling..................................................................... 326
Exhaust Gas Caution .............................................. 289
Fails To Start ........................................................... 121
Flooded, Starting .................................................... 121
Fuel Requirements ........................................ 372
, 375
Jump Starting .......................................................... 300
Oil .................................................................... 319
, 375
Oil Filler Cap ............................................................ 313
Oil Filter ................................................................... 319 Oil Selection .......................................... 319
, 375, 376
Oil Synthetic ............................................................. 319
Starting.....................................................................119
Engine Oil Life Reset
b
...........................................101
Enhanced Accident Response Feature ............. 273, 308
Ethanol .......................................................................... 373
Exhaust Gas Cautions ..................................................289
Exhaust System .................................................. 289
, 325
Exterior Lights .............................................. 57, 289, 349
FFamCam System...........................................................171
Filters Air Cleaner ............................................................... 319
Air Conditioning ...................................... 72
, 320, 321
Engine Oil ................................................................. 319
Engine Oil Disposal..................................................319
FireTV.............................................................................232
Flashers ......................................................................... 290 Hazard Warning ....................................................... 290
Turn Signals ................................................... 116
, 289
Flash-To-Pass .................................................................. 58
Flooded Engine Starting ............................................... 121
Fluid Capacities ............................................................375
Fluid Leaks ....................................................................289
Fluid Level Checks Brake ........................................................................ 328
Engine Oil ....................................................... 316
, 317
Fluids And Lubricants ...................................................377
Fold-Flat Seats ................................................................ 33
Forward Collision Warning ...........................................250
Four Wheel Drive ................................................ 129
, 131
Operation ................................................................. 129
System .....................................................................129 Four Wheel Drive Operation ........................................ 129
Four-Way Hazard Flasher ............................................. 290
Freeing A Stuck Vehicle ............................................... 305
Front Axle (Differential) ................................................ 330
Fuel................................................................................ 372 Additives .................................................................. 373
Clean Air .................................................................. 373
Ethanol..................................................................... 373Gasoline ................................................................... 372
Materials Added ...................................................... 373
Methanol ................................................................. 373
Octane Rating.......................................................... 372
Requirements .................................................372
, 375
Specifications .......................................................... 376
Tank Capacity .......................................................... 375
Fueling .......................................................................... 177
Fully Automated ParkSense Active Park Assist .......... 162
Fuses ............................................................................. 331
GGarage Door Opener (HomeLink) .................................. 53 Gasoline, (Fuel) ............................................................ 372
Gasoline, Clean Air ....................................................... 373
Gasoline, Reformulated ............................................... 373
Gear Ranges ................................................................. 127
Glass Cleaning .............................................................. 370
Glove Compartment Storage ......................................... 73Gross Axle Weight Rating ............................................. 179
Gross Vehicle Weight Rating ....................................... 179
GVWR ............................................................................ 178
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388 P
Pages, Off Road ........................................................... 236
Paint Care ..................................................................... 368
Panic Alarm .....................................................................17
Parking Brake ...................................................... 112
, 122
ParkSense Front And Rear ........................................................ 154
ParkSense Active Park Assist ...................................... 160
ParkSense System, Rear ............................................. 154
Passenger Screen ........................................................ 221
Passive Entry ...................................................................27
Pedals, Adjustable ..........................................................49 Permissions .................................................................. 221
Pets ............................................................................... 287
Phone Storage.................................................................74Pinch Protection .............................................................. 85
Placard, Tire And Loading Information ....................... 354
Power Brakes ..................................................................... 371
Distribution Center (Fuses) ..................331
, 338, 343
Door Locks .................................................................27
Inverter ....................................................................... 80
Mirrors ........................................................................52
Outlet (Auxiliary Electrical Outlet) ............................. 79
Seats...........................................................................38
Side Steps ..................................................................27
Steering .......................................................... 135
, 377
Sunroof ....................................................................... 83
Tilt/Telescoping Steering Column ............................ 30
Windows .....................................................................82
Power Rear Seats............................................................41 Power Seats
Down .......................................................................... 39
Forward ...................................................................... 39
Rearward.................................................................... 39
Up ............................................................................... 39
Pregnant Women And Seat Belts ................................ 263
Preparation For Jacking ............................................... 293
Pretensioners Seat Belts................................................................. 263
QQuadra-Lift ....................................................................132
Quadra-Trac ........................................................ 129, 130
RRadial Ply Tires ............................................................. 358
Radiator Cap (Coolant Pressure Cap) ......................... 327
RadioSound Setting .......................................................... 216
Radio Operation ............................................................238
Radio Remote Controls ................................................ 221
Rain Sensitive Wiper System ......................................... 63
Rear Air Conditioning...................................................... 69
Rear Axle (Differential) ................................................. 330
Rear Camera ....................................................... 170
, 175
Rear Cross Path ............................................................249
Rear ParkSense System............................................... 154
Rear Seat Entertainment ............................................. 228 Rear Seat Reminder ..................................................... 240
Rear Wiper/Washer ....................................................... 64
Recreational Towing ..................................................... 190
Reformulated Gasoline ................................................ 373
Refrigerant .................................................................... 321
Release, Hood ................................................................ 85
Reminder, Seat Belt ..................................................... 257
Remote Control Starting System ......................................................... 22
Remote Keyless Entry .................................................... 16 Arm The Alarm ........................................................... 24
Disarm The Alarm ..................................................... 24
Programming Additional Key Fobs ........................... 20
Remote Sound System (Radio) Control ...................... 221
Remote Starting Exit Remote Start Mode............................................ 23
Remote Starting System ................................................ 22 Replacement Bulbs ...................................................... 349
Replacement Keys ......................................................... 20
Replacement Tires ....................................................... 360
Reporting Safety Defects ............................................. 381
Restraints, Child ........................................................... 275
Restraints, Head............................................................. 44
Roll Over Warning........................................................... 10
Roof Luggage Rack ........................................................ 91Rotation, Tires .............................................................. 366
23_WS_OM_EN_USC_t.book Page 388
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust,
do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear
gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner ’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also
include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment
described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or
improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner ’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner ’s Manual, Radio Instruction Manual and
Warranty Booklet can be found by visiting the website on the back cover. The driver ’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver ’s responsibility to comply with all local laws.
This Owner ’s Manual has been prepared to help you get acquainted with your new Wagoneer vehicle and to provide a convenient reference source for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit
mopar.com/om (USA), owners.mopar.ca (Canada) or your local
Chrysler, Dodge, Jeep®, or Ram dealer.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by
calling 1-833-667-4825 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase
a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been
drinking. Never drink and then drive.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are
determined solely by FCA US LLC.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-833-667-4825 (USA)
CALL 1-800-363-4869 (CANADA)
SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner ’s Manual for further information.