2023 JEEP WAGONEER phone

IN CASE OF EMERGENCY291
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:

Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle you’re driving
and its location. Additional fees may apply for roadside
assistance.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care - Total support for Radio,
Connected Services, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator, during which the LED will blink
green. To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the overhead
console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to a SOS operator has been made. 3. Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber. 
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
7

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378
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle (additional charges may apply). If you need a
rental, it is advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC's authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC's customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-833-667-4825 (USA)
Call 1-800-363-4869 (CANADA)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in the
Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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CUSTOMER ASSISTANCE379
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
833-667-4825/Canada: 800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to reimbursement is
final. Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (833) 667-4825
WAGONEER CLIENT SERVICES CANADA
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-844-472-6301 (844-GRAND01)
10

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380CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: 833 (667) 4825
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommunication
Devices for the Deaf (TDD) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date.
If you have any questions about the service contract, call
FCA US LLC’s Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
1-844-472-6301 (844-GRAND01)).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to ensure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to www.owners.mopar.ca/en/ for
further information.
For French, refer to www.owners.mopar.ca/fr for further
information.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

23_WS_OM_EN_USC_t.book Page 380

CUSTOMER ASSISTANCE381
Use this QR code to access your digital
experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC. If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
10

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382CUSTOMER ASSISTANCE
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
 Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

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384 B
Base Instrument Cluster
b
........................................97
Battery ................................................................. 109, 318
Charging System Light............................................ 109
Keyless Key Fob Replacement .................................18
Battery Saver Feature ..................................................... 60
Belts, Seat .................................................................... 287
Body Mechanism Lubrication...................................... 323
B-Pillar Location ........................................................... 354
Brake Assist System .................................................... 241
Brake Control System, Electronic ............................... 241
Brake Fluid .......................................................... 328
, 377
Brake System ...................................................... 328, 371
Anti-Lock (ABS)........................................................ 371 Fluid Check.............................................................. 328
Master Cylinder ....................................................... 328
Parking .................................................................... 122
Warning Light .......................................................... 109
Brake/Transmission Interlock..................................... 126
Bulb Replacement ....................................................... 349
Bulbs, Light................................................................... 289
CCamera, Night Vision ................................................... 172
Camera, Rear ...................................................... 170, 175
Capacities, Fluid ........................................................... 375
Caps, Filler Oil (Engine) .............................................................. 313
Radiator (Coolant Pressure)................................... 327
Car Washes .................................................................. 368
Carbon Monoxide Warning .......................................... 289
Cargo Area Cover .............................................. 89
, 90, 91
Cargo Compartment ....................................................... 89 Light ............................................................................89 Cargo Light ...................................................................... 89
Cargo Net ........................................................................ 91
Cargo Tie-Downs ............................................................. 89
Cellular Phone............................................................... 238
Center Console Cooler.................................................... 75
Center Console Safe ....................................................... 75
Center Console Safe — If Equipped

b
...................... 75
Chains, Tire ...................................................................364
Chart, Tire Sizing ...........................................................350
Check Engine Light (Malfunction Indicator Light) ...... 118
Checking Your Vehicle For Safety ................................ 287
Checks, Safety .............................................................. 287
Child Restraint .............................................................. 275
Child Restraints Booster Seats .......................................................... 277
Child Seat Installation ............................................. 285How To Stow An unused ALR Seat Belt .................283Infant And Child Restraints ..................................... 276
Locating The LATCH Anchorages............................ 281
Lower Anchors And Tethers For Children............... 279
Older Children And Child Restraints....................... 277
Seating Positions ..................................................... 278
Child Safety Locks .......................................................... 30
Clean Air Gasoline ........................................................ 373
Cleaning Wheels .....................................................................362
Climate Control ............................................................... 64 Automatic ................................................................... 64
Cold Weather Operation ............................................... 122
Compact Spare Tire ...................................................... 361
Contract, Service .......................................................... 380
Cooling Pressure Cap (Radiator Cap) ..........................327
Cooling System ............................................................. 326 Adding Coolant (Antifreeze) ....................................327
Coolant Level ...........................................................328 Cooling Capacity...................................................... 375
Disposal Of Used Coolant ....................................... 327
Drain, Flush, And Refill ........................................... 326
Inspection .......................................................326
, 328
Points To Remember .............................................. 328
Pressure Cap ........................................................... 327
Radiator Cap............................................................ 327
Selection Of Coolant (Antifreeze) ........ 326
, 375, 376
Corrosion Protection .................................................... 368
Cruise Control (Speed Control) ........................... 137
, 138
Cruise Light ................................................................... 116
Customer Assistance ................................................... 378
Customer Programmable Features ............................. 197
Cybersecurity ................................................................ 196
DDaytime Running Lights ................................................. 58 Defroster, Windshield .................................................. 288
De-Icer, Remote Start .................................................... 23
Deluxe Security Alarm .................................................... 25
Diagnostic System, Onboard ....................................... 117
Digital Rearview Mirror .................................................. 50
Dipsticks Oil (Engine) ..................................................... 316
, 317
Disabled Vehicle Towing .............................................. 306
Disposal Antifreeze (Engine Coolant) .................................... 327
Door Ajar .............................................................. 109
, 110
Door Ajar Light ..................................................... 109, 110
Door Locks ............................................................... 26, 30
Child-Protection Door Lock — Rear Doors ............... 30
Doors ............................................................................... 26
Driver’s Seat Back Tilt .................................................... 33
Driving ........................................................................... 193

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388 P
Pages, Off Road ........................................................... 236
Paint Care ..................................................................... 368
Panic Alarm .....................................................................17
Parking Brake ...................................................... 112
, 122
ParkSense Front And Rear ........................................................ 154
ParkSense Active Park Assist ...................................... 160
ParkSense System, Rear ............................................. 154
Passenger Screen ........................................................ 221
Passive Entry ...................................................................27
Pedals, Adjustable ..........................................................49 Permissions .................................................................. 221
Pets ............................................................................... 287
Phone Storage.................................................................74Pinch Protection .............................................................. 85
Placard, Tire And Loading Information ....................... 354
Power Brakes ..................................................................... 371
Distribution Center (Fuses) ..................331
, 338, 343
Door Locks .................................................................27
Inverter ....................................................................... 80
Mirrors ........................................................................52
Outlet (Auxiliary Electrical Outlet) ............................. 79
Seats...........................................................................38
Side Steps ..................................................................27
Steering .......................................................... 135
, 377
Sunroof ....................................................................... 83
Tilt/Telescoping Steering Column ............................ 30
Windows .....................................................................82
Power Rear Seats............................................................41 Power Seats
Down .......................................................................... 39
Forward ...................................................................... 39
Rearward.................................................................... 39
Up ............................................................................... 39
Pregnant Women And Seat Belts ................................ 263
Preparation For Jacking ............................................... 293
Pretensioners Seat Belts................................................................. 263
QQuadra-Lift ....................................................................132
Quadra-Trac ........................................................ 129, 130
RRadial Ply Tires ............................................................. 358
Radiator Cap (Coolant Pressure Cap) ......................... 327
RadioSound Setting .......................................................... 216
Radio Operation ............................................................238
Radio Remote Controls ................................................ 221
Rain Sensitive Wiper System ......................................... 63
Rear Air Conditioning...................................................... 69
Rear Axle (Differential) ................................................. 330
Rear Camera ....................................................... 170
, 175
Rear Cross Path ............................................................249
Rear ParkSense System............................................... 154
Rear Seat Entertainment ............................................. 228 Rear Seat Reminder ..................................................... 240
Rear Wiper/Washer ....................................................... 64
Recreational Towing ..................................................... 190
Reformulated Gasoline ................................................ 373
Refrigerant .................................................................... 321
Release, Hood ................................................................ 85
Reminder, Seat Belt ..................................................... 257
Remote Control Starting System ......................................................... 22
Remote Keyless Entry .................................................... 16 Arm The Alarm ........................................................... 24
Disarm The Alarm ..................................................... 24
Programming Additional Key Fobs ........................... 20
Remote Sound System (Radio) Control ...................... 221
Remote Starting Exit Remote Start Mode............................................ 23
Remote Starting System ................................................ 22 Replacement Bulbs ...................................................... 349
Replacement Keys ......................................................... 20
Replacement Tires ....................................................... 360
Reporting Safety Defects ............................................. 381
Restraints, Child ........................................................... 275
Restraints, Head............................................................. 44
Roll Over Warning........................................................... 10
Roof Luggage Rack ........................................................ 91Rotation, Tires .............................................................. 366

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