46GETTING TO KNOW YOUR VEHICLE
(Continued)
Grand Wagoneer front power head restraints are also
equipped with adjustable wings, located on the outer
left-hand and right-hand front face of the head restraint.
Adjustable Wing (Left-Hand Side Shown)
To adjust the wings for additional comfort and support,
pull forward on the wings. To return the wings, push the
wings rearward to the flat position.
Wing Adjustment
Wing Extended (Left-Hand Side Shown)
NOTE:The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the head
restraints require removal, see an authorized dealer.
Head Restraints — Second Row Captain’s
Chairs
If the second row is equipped with captain’s chairs, the
head restraints are not adjustable or removable. They
automatically fold forward when the seatback is folded,
and do not return to their normal position when the
seatback is raised. After returning the seatback to its
upright position after a folding operation, raise the head
restraint until it locks in place.
The driver can also fold the second row outboard head
restraints through the radio, for improved visibility when
the vehicle is in REVERSE and there are no occupants in
the seats.
Press the Headrest Fold button within the
Controls menu of the Uconnect system to
power fold the second row outboard head
restraints.
NOTE:
The head restraints must be raised manually when
occupying the second row.
Do not fold if there are passengers seated in the
second row seats.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until the
head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until the
head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
23_WS_OM_EN_USC_t.book Page 46
GETTING TO KNOW YOUR VEHICLE47
(Continued)
Head Restraints — Second Row Bench
If the second row is equipped with a bench seat, the head
restraints on the outboard seats are not adjustable or
removable. They automatically fold forward when the
seatback is folded, and do not return to their normal
position when the seatback is raised. After returning the
seatback to its upright position after a folding operation,
raise the head restraint until it locks in place.
The driver can also fold the second row outboard head
restraints through the radio, for improved visibility when
the vehicle is in REVERSE, and there are no occupants in
the seats.
Press the Headrest Fold button within the
Controls menu of the Uconnect system to
power fold the second row outboard head
restraints.
NOTE:
The head restraints must be raised manually when
occupying the second row.
Do not fold if there are passengers seated in the
second row seats. The center head restraint has one adjustment position,
and can be adjusted up, when the seat is occupied, or
down for storage. To adjust this head restraint, push the
adjustment button, located on the base of the head
restraint, while pulling upward or pushing downward until
it locks into place.
NOTE:The center head restraint is not removable.
Center Seat Head Restraint Adjustment Button
NOTE:For information on child restraint tethering, see Úpage 256.
Third Row Head Restraints
The head restraint in the center position can be raised and
lowered for tether routing or height adjustment
Úpage 256.
Center Head Restraint Adjustment Button
NOTE:The center head restraint should only be removed by qual
-
ified technicians, for service purposes only. If the head
restraint requires removal, see an authorized dealer.
Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
WARNING!
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until the
head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a colli -
sion.
WARNING!
2
23_WS_OM_EN_USC_t.book Page 47
48GETTING TO KNOW YOUR VEHICLE
The third row outboard head restraints are not adjustable
or removable, but can be folded for improved visibility
when the vehicle is in REVERSE, and there are no
occupants in the seats.
Press the Headrest Fold button within the
Controls menu of the Uconnect system to
power fold the third row head restraints.
The head restraints will also automatically fold
when the seatbacks are folded forward using the release
handles on the backs of the seats from the cargo area.
NOTE:
The head restraints must be raised manually when
occupying the third row.
Do not fold if there are passengers seated in the third
row seats.
UCONNECT VOICE RECOGNITION
QUICK TIPS — IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these helpful
quick tips. It provides the key Voice Commands and tips
you need to know to control your vehicle’s Voice
Recognition (VR) system.
BASIC VOICE COMMANDS
The following basic voice commands can be given at any
point while using your Uconnect system.
Push the VR button or say the vehicle’s Wake Up word
“Hey Uconnect”. The factory default Wake Up word is set
to “Hey Uconnect” and can be reprogrammed through the
Uconnect Settings. After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice Commands.
“Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate your
Voice Recognition system. You can also use the system’s
Wake Up word to activate voice recognition. The Wake Up
word can be set through the Uconnect Settings
Úpage 197.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and passenger
conversations are examples of noise that may impact
recognition.
Speak clearly at a normal pace and volume while facing
straight ahead.
Each time you give a Voice Command, first push the VR
button or say the Wake Up word, wait until after the
beep, then say your Voice Command.
You can interrupt the help message or system prompts
by pushing the VR button and saying a Voice Command
from the current category.
You can also interrupt the help message or system
prompts by speaking. This feature is called “barge-in”
and can be set through the Uconnect Settings
Úpage 197.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until the
head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
23_WS_OM_EN_USC_t.book Page 48
62GETTING TO KNOW YOUR VEHICLE
Multicolor Ambient Lighting — If Equipped
The color of certain ambient lighting inside of the vehicle
can be selected within the Apps menu on the radio screen,
or within Uconnect Settings
Úpage 197. Brightness is
adjusted using the ambient light dimmer control on the
headlight switch.
Five colors can be selected for the following two zones
inside of the vehicle:
Zone 1:
Instrument panel decorative ambient lights
Door panel decorative ambient lights
Zone 2:
Front seat footwell areas below the instrument
panel
Lighting below the second row seats
Map pocket lighting on all four door panels
These areas can be set to different colors, or if the SYNC
button is selected within the settings menu, all colored
lights will be set to the same color automatically.
NOTE:All other ambient lighting inside of the vehicle will remain
white, and the ambient light dimmer control switch will
adjust all ambient lighting at the same time.
ILLUMINATED ENTRY — IF EQUIPPED
The Illuminated Entry feature allows you to activate the
low beam, parking lights, and side marker lights for 25
seconds when the vehicle is unlocked (through the key fob
or the Passive Entry door handles [if equipped]). This feature can be activated or deactivated through the
Uconnect Settings
Úpage 197.
NOTE:
When a door is open with the feature active, the activa -
tion of the lights is extended for five seconds.
The feature is disabled when the vehicle is locked or
when the ignition is placed in the ON/RUN position.
WINDSHIELD WIPERS AND WASHERS
The windshield wiper/washer lever is located on the right
side of the steering column. The front wipers are operated
by rotating a switch, located on the end of the lever.
Windshield Wiper Operation
WINDSHIELD WIPER OPERATION
The wipers and washers are operated by a switch within
the wiper lever. Rotate the switch at the end of the lever
upward, to the first detent past the intermittent settings
for low-speed wiper operation. Rotate the switch at the
end of the lever upward to the second detent past the
intermittent settings for high-speed wiper operation. To
turn the windshield wipers off, rotate the switch within the
lever all the way down to OFF.
Intermittent Wiper System
Use the intermittent wiper when weather conditions make
a single wiping cycle with a variable pause between cycles
desirable. Rotate the switch at the end of the wiper lever
to the first detent position, and then turn the switch at the
end of the lever to select the desired delay interval. There
are four delay settings, which allow you to regulate the
wipe interval from a minimum of one cycle every second to
a maximum of approximately 36 seconds between cycles.
The delay intervals will double in duration when the
vehicle speed is 10 mph (16 km/h) or less.
1 — Pull For Front Washer
2 — Rotate For Rear Wiper Operation
3 — Rotate For Front Wiper Operation
4 — Push Forward For Rear Washer
5 — Push Up For Mist
CAUTION!
Always remove any buildup of snow that prevents the
windshield wiper blades from returning to the parked
position. If the windshield wiper switch is turned off,
and the blades cannot return to the parked position,
damage to the wiper motor may occur.
23_WS_OM_EN_USC_t.book Page 62
GETTING TO KNOW YOUR VEHICLE69
REAR MODE CONTROL
Two airflow distribution modes for the rear seat
passengers can be selected on/off from the front climate
screen by individually by pressing the icons on the
touchscreen for up to three combinations of airflow. The
icons on the screen will illuminate when selected, and turn
off when deselected.
The two airflow modes are:
NOTE:If Auto is selected, these icons will no longer be available
and the current mode selection will be overwritten.
REAR CLIMATE CONTROL OFF
To turn the rear climate controls off, press the
OFF button on the touchscreen, near the
blower buttons.
Rear Climate Control Description And
Functions
Rear Climate Touchscreen (If Equipped)
Rear Climate Buttons (If Equipped) Rear Comfort And Convenience Display Screen (If Equipped)
The rear climate controls are located on rear of the front
center console, or if equipped, on the Rear Comfort And
Convenience display screen located at the front of the rear
center console.
The rear Climate Control system has floor air outlets at the
right and left sides of the second and third row seats.
There are also airflow outlets on the B-pillars in the second
row seating area, as well as the side trim panels in the
third row seating area. The system provides heated air
through the floor outlets or cool, dehumidified air through
the B-pillar and side trim panel outlets.
NOTE:If equipped with a Four-Zone ATC system, the left and right
sides of the rear passenger zones can be adjusted sepa
-
rately from the front or rear climate control displays.
Face (panel outlets)
Feet (floor outlets)
2
23_WS_OM_EN_USC_t.book Page 69
GETTING TO KNOW YOUR VEHICLE71
REAR CLIMATE CONTROL OFF
To turn the rear climate controls off, push the
OFF button below the rear climate control
display, or if equipped, press and release the
OFF button on the Rear Comfort And
Convenience Display touchscreen, near the blower
buttons.
AUTOMATIC TEMPERATURE CONTROL
(ATC)
Automatic Operation
1. Push the AUTO button on the front climate control
display, and the word “AUTO” will illuminate along
with two temperatures for the driver and front
passenger. The system will then automatically
regulate the amount of airflow.
2. Adjust the temperature you would like the system to maintain, by adjusting the driver, passenger, and rear
temperatures. Once the desired temperature is
displayed, the system will achieve, and automatically
maintain, that comfort level.
3. When the system is set up for your comfort level, it is not necessary to change the settings. You will
experience the greatest efficiency by simply allowing
the system to function automatically.
NOTE:It is not necessary to move the temperature settings. The
system automatically adjusts the temperature, mode, and
fan speed to provide comfort as quickly as possible. To provide you with maximum comfort in the automatic
mode during cold start-ups, the blower fan will remain on
low until the engine warms up. The fan will engage
immediately if the Defrost mode is selected, or by
changing the front blower setting.
Manual Operation Override
This system offers a full complement of manual override
features. The AUTO symbol in the front climate control
display will no longer be illuminated when the system is
being used in the manual mode.
NOTE:The system will not automatically sense the presence of
fog, mist or ice on the windshield. Defrost mode must be
manually selected to clear the windshield and side glass.
CLIMATE VOICE RECOGNITION
Adjust vehicle temperatures hands-free and keep
everyone comfortable while you keep moving ahead (If
vehicle is equipped with climate control).
Push the VR/Phone button . After the beep, say one of
the following commands:
“Set the driver temperature to 70 degrees”
“Set the passenger temperature to 70 degrees”
Did You Know: Voice Command for Climate may only be
used to adjust the interior temperature of your vehicle.
Voice Command will not work to adjust the heated seats
or steering wheel if equipped.
OPERATING TIPS
Refer to the chart at the end of this section for suggested
control settings for various weather conditions.
Summer Operation
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. OAT
coolant (conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling system is
functioning properly and the proper amount, type, and
concentration of coolant is used. Use of the Air
Recirculation mode during Winter months is not
recommended, because it may cause window fogging.
Vacation/Storage
For information on maintaining the Climate Control system
when the vehicle is being stored for an extended period of
time, see
Úpage 368.
CAUTION!
Interior air enters the Rear Climate Control system
through an intake grille, located in the right side trim
panel behind the third row seats. The heater outlets are
located in the right side trim panel, just behind the rear
doors. Do not block or place objects directly in front of
the inlet grille or heater outlets. The electrical system
could overload causing damage to the blower motor.
2
23_WS_OM_EN_USC_t.book Page 71
GETTING TO KNOW YOUR VEHICLE89
(Continued)
CARGO AREA FEATURES
Cargo Storage
The load floor is designed for a maximum load of 300 lb
(136 kg), and should be uniformly distributed over the
load floor.
Additional storage can be found under the storage lid. To
access the lower storage, lift the handle and raise the
storage lid.
Lift Load Floor Handle
Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area sides,
should be used to safely secure loads when the vehicle is
moving. The cargo tie downs are designed for a maximum
load of 300 lb (136 kg) per tie-down.
Tie-Down Hooks
WARNING!
Cargo tie-downs are not safe anchors for a child seat
tether strap. In a sudden stop or accident, a tie-down
could pull loose and allow the child seat to come loose.
A child could be badly injured. Use only the anchors
provided for child seat tethers.
To help protect against personal injury, passengers
should not be seated in the rear cargo area. The rear
cargo space is intended for load carrying purposes only,
not for passengers, who should sit in seats and use seat
belts.
The weight and position of cargo and passengers can
change the vehicle center of gravity and vehicle handling.
To avoid loss of control resulting in personal injury, follow
these guidelines for loading your vehicle:
Do not carry loads that exceed the load limits described
on the label attached to the left door or left door center
pillar.
Always place cargo evenly on the cargo floor. Put
heavier objects as low and as far forward as possible.
Place as much cargo as possible in front of the rear axle.
Too much weight or improperly placed weight over or
behind the rear axle can cause the vehicle to sway.
Do not pile luggage or cargo higher than the top of the
seatback. This could impair visibility or become a
dangerous projectile in a sudden stop or accident.
WARNING!
2
23_WS_OM_EN_USC_t.book Page 89
108GETTING TO KNOW YOUR INSTRUMENT PANEL
When load reduction is activated, the message “Battery
Saver On” or “Battery Saver Mode” will appear in the
instrument cluster.
These messages indicate the vehicle battery has a low
state of charge and continues to lose electrical charge at
a rate that the charging system cannot sustain.
NOTE:
The charging system is independent from load reduc -
tion. The charging system performs a diagnostic on the
charging system continuously.
If the Battery Charge Warning Light is on it may indicate
a problem with the charging system
Úpage 109.
The electrical loads that may be switched off (if equipped),
and vehicle functions which can be affected by load
reduction:
Heated Seat/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
Loss of the battery charge may indicate one or more of the
following conditions:
The charging system cannot deliver enough electrical
power to the vehicle system because the electrical
loads are larger than the capability of the charging
system. The charging system is still functioning
properly.
Turning on all possible vehicle electrical loads (e.g.
HVAC to max settings, exterior and interior lights, over -
loaded power outlets +12 Volt, 115 Volt AC, USB ports)
during certain driving conditions (city driving, towing,
frequent stopping, etc.).
Installing options like additional lights, upfitter elec -
trical accessories, audio systems, alarms and similar
devices.
Unusual driving cycles (short trips separated by long
parking periods).
The vehicle was parked for an extended period of time
(weeks, months).
The battery was recently replaced and was not charged
completely.
The battery was discharged by an electrical load left on
when the vehicle was parked.
The battery was used for an extended period with the
engine not running to supply radio, lights, chargers,
+12 Volt portable appliances like vacuum cleaners,
game consoles and similar devices.
What to do when an electrical load reduction action
message is present (“Battery Saver On” or “Battery Saver
Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exterior)
Check what may be plugged in to power outlets
+12 Volt, 115 Volt AC, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume) After a trip:
Check if any aftermarket equipment was installed
(additional lights, upfitter electrical accessories, audio
systems, alarms) and review specifications if any (load
and Ignition Off Draw currents).
Evaluate the latest driving cycles (distance, driving
time and parking time).
The vehicle should have service performed if the
message is still present during consecutive trips, and if
the evaluation and driving pattern of the vehicle did not
help to identify the cause.WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the
instrument panel together with a dedicated message and/
or acoustic signal when applicable. These indications are
indicative and precautionary and as such must not be
considered as exhaustive and/or alternative to the
information contained in the Owner’s Manual, which you
are advised to read carefully in all cases. Always refer to
the information in this chapter in the event of a failure
indication. All active telltales will display first if applicable.
The system check menu may appear different based upon
equipment options and current vehicle status. Some
telltales are optional and may not appear.
23_WS_OM_EN_USC_t.book Page 108