
228MULTIMEDIA
REAR SEAT ENTERTAINMENT (RSE) WITH
AMAZON FIRE TV BUILT-IN — IF EQUIPPED
OVERVIEW
Rear Seat Entertainment with Fire TV built-in is designed
to give your family years of enjoyment.
Fire TV lets passengers enjoy a wide variety of content
from popular apps (subscriptions may be required).
Stream videos, play games, listen to music, get
information, and watch downloaded programs all while on
the road. Two Voice Remotes with Alexa are included with
the system. Press the Microphone button on the Voice
Remote with Alexa to easily find, launch, and control
content. Check sports scores, play music, control smart
home devices, or see your live camera feeds (compatible
smart home device required and sold separately). In
addition to streaming and downloaded content, changing
the input in Fire TV also enables you to:
Mirror what’s on your phone or tablet to Fire TV via
Miracast capable devices
Stream your favorite shows with Fire TV
Plug and play a variety of standard video games or
devices into the HDMI port
Listen to audio over wired or wireless headphones (not
included, customer will have to provide their own)
Plug and play a variety of devices into the front seat
Video USB port. USB ports located under the rear
screens are charge only.
Watch content individually on each rear display or
mirror across both displays to watch together
NOTE:The vehicle must be in an active and usable cellular range
and properly equipped with a Uconnect 5 NAV system and
Rear Seat Entertainment with Fire TV package. Streaming
requires a Wi-Fi connection and registered Amazon
account to run Fire TV in the vehicle. Streaming service
subscriptions are not included. Services and features are
subject to change or withdrawal at any time, may not be
available in all areas and languages, and may require
separate subscriptions.
Please review this Owner's Manual to become familiar
with RSE features and operation.
GETTING STARTED
Rear Screen Entertainment for Uconnect 5/5 NAV
There are four different ways to operate the features of
Rear Seat Entertainment with Fire TV built-in:
Voice Remote with Alexa
Front radio screen
Passenger screen—(If Equipped)
Individual rear touchscreens for Rear Seat Entertain -
ment with Fire TV built-in
For information on the front media hub USB/AUX ports
Úpage 76.
ACCESSING REAR SEAT
E
NTERTAINMENT WITH FIRE TV BUILT-IN
FROM THE FRONT RADIO SCREEN
You can access your Rear Seat Entertainment with Fire TV
built-in system by following these steps:
Option 1
1. Press the Media button.
2. Press the Rear Seat button icon.
Option 2
1. Press the Apps button on the bottom of the
touchscreen.
2. Press the Uconnect Theater button on the touchscreen. You may need to navigate to different
pages in the Apps drawer to find the Uconnect
Theater button.
1 — Rear Seat Entertainment (Rear Touchscreen)
2 — Headphone Jack
3 — USB C Charging Port
4 — HDMI Port
5 — Uconnect System (Front Touchscreen)
23_WS_OM_EN_USC_t.book Page 228

230MULTIMEDIA
ALEXA VOICE CONTROL
A feature with Rear Seat Entertainment with Fire TV
built-in that enhances your experience is Alexa. It is simple
to get started using this feature. Push the Microphone
button at the top of the Voice Remote with Alexa to
activate Alexa and get started.
LISTEN VIA VEHICLE SPEAKERS
A feature within Rear Seat Entertainment with Fire TV
built-in is the front radio Listen feature. On the front radio
Home screen for Fire TV, select the Listen button in the top
right corner on either card for Screen 1 or 2. This will allow
you to have either rear screen play audio through all the
speakers in the vehicle.
QUICK MENU
Accessing the quick menu will give you more options for
Fire TV.
To access the quick menu, tap the screen and it will
appear. The quick menu is also accessible by pushing the
Gear/Settings button on the Voice Remote with Alexa.
Some options of the quick menu are:
Power — This will power the screen off.
On-Screen Remote — This will bring up the on-screen
remote to use with the system.
Back — This will let you go back a page.
Home — This will take you to the Home screen.
Gear/Settings — This will let you access certain settings
in the system. For more setting options, select
“Settings” within the on-screen Gear/Settings menu.
Vehicle — This will bring up the Vehicle menu. From
here you can adjust rear climate controls and the Are
We There Yet? app.
PARENTAL CONTROLS (USING THE REAR
S
CREENS)
If parental controls were not set during the first time start
up of the system, they can be set by following these steps:
1. Push the Gear/Settings button on the Voice Remote
with Alexa or tap the screen to access Settings in the
“quick menu”.
2. Select the Gear/Settings icon on the screen.
3. Select “Settings” on the screen.
4. While in Settings, select “Preferences”.
5. Select “Parental Controls”; from here you can turn Parental Controls on or off and set up a PIN for the
controls using the Voice Remote with Alexa.
VOICE REMOTE WITH ALEXA PAIRING
(U
SING THE REAR SCREENS)
If the Voice Remote with Alexa needs to be paired again or
a new remote is being paired, follow these procedures:
1. Install batteries into the remote.
2. Tap the screen and Select the Gear/Settings icon on
the screen.
3. Select “Settings” on the screen. 4. In Settings, select “Controllers & Bluetooth®
Devices”.
5. From this menu, select “Add New Remote”.
6. Follow the on-screen steps for Voice Remote with Alexa pairing.
A long press on the Home button can also re-pair a Voice
Remote with Alexa that has become disconnected.
NOTE:Your vehicle is included with two Voice Remotes with
Alexa. A Voice Remote with Alexa can be paired to each
rear screen. It will function with the rear screen it was
paired with. The pairing steps will need to be done for each
rear screen.
MEDIA SOURCES INPUT (USING THE
F
RONT RADIO AND REAR SCREENS)
Front Radio Screen
Users can select inputs for each rear screen from the front
radio touchscreen by selecting the Rear Seat tab and
choosing the desired content by selecting “Launch
Source” on the Screen 1 or Screen 2 tab.
Inputs available within Launch Source under “Inputs” are
“Fire TV”, “HDMI”, and “USB”.
Rear Screens
To select inputs on the rear screen, scroll down on the Fire
TV Home screen and select your desired input under
“Input”.
Inputs can also be selected from the Brand tab in the top
menu. While in this tab, scroll down to “Inputs” for
selection options.
23_WS_OM_EN_USC_t.book Page 230

MULTIMEDIA231
NOTE:The Brand tab naming in the top menu will depend on the
naming of the vehicle’s brand.
VOICE REMOTE WITH ALEXA
Voice Remote with Alexa
1.
Power Button
— Turns the screen for the selected
channel on or off.
2. 5-way Navigation Control — This control has options
by pressing the Circle button Up, Down, Left, or Right
to navigate on-screen for selections and pushing the
center button to confirm selections.
3. Back — Push to exit out of menus or return to the
previous screen.
4. Home — Push to return to the Fire TV Home screen.
5. Seek Backward/Rewind Button — Push and hold to
fast rewind through the current audio track or video
chapter. Push once to revert back to the previous
track.
6. Volume — Push the - button to decrease the volume
and + button to increase the volume.
7. Channel Guide — Push to access the channel guide
for the system.
8. Mute — Mutes headphone audio.
9. Prime Video — Push to launch Prime Video app.
10. App 1 — Push to navigate to App 1.
11. Microphone Button — Push to activate Alexa.
12. Menu — Push to access the Fire TV menu.
13. Seek Forward Button — Push and hold to fast forward
through the current audio track or video chapter.
Push once to skip to the next track. 14.
Play/Pause Button — Begin/resume or pause disc
play.
15. Channel +/- — Push the up or down arrow button on
the Channel button to browse channels available in
Fire TV.
16. Recent — Push to access recently viewed content on
Fire TV.
17. Gear/Settings — Push to bring up setting options for
Fire TV.
18. App 2 — Push to launch App 2.
19. Vehicle Button — Push to activate the Vehicle menu.
REPLACING THE VOICE REMOTE WITH
A
LEXA BATTERIES
Each Voice Remote with Alexa requires two AAA batteries
for operation.
To replace the batteries:
1. Locate the battery compartment on the back of the
Voice Remote with Alexa, then slide the battery
cover downward.
2. Remove the old batteries and follow battery recycling procedures for your area.
3. Install new batteries, making sure to orient them according to the polarity diagram shown inside the
battery compartment.
4. Slide the battery compartment cover back on.
5
23_WS_OM_EN_USC_t.book Page 231

MULTIMEDIA233
FIRE TV APPS/GAMES
(U
SING THE REAR SCREENS)
Apps and games can be accessed using Rear Seat
Entertainment with Fire TV built-in.
To access Apps on the rear screen, turn on the system and
select “Find” in the top menu. On the Find page, select
“Appstore”. Within the Appstore® you can purchase apps
and games. From here you can also select from all the
apps and games that have been purchased.
ARE WE THERE YET?
When a navigation route has been set from the Uconnect
system, the second-row passengers can use “Are We
There Yet?” for an animated screen showing distance and
time remaining on navigation routes, as well as the
estimated time of arrival with pop-up notifications.
Some screen information includes:
Decrease Timing Between Notifications Button
Notifications ON/OFF Button
Increase Timing Between Notifications Button
Arrival Time
Time Remaining Until Destination Is Reached
Distance Remaining
To access “Are We There Yet?” from the rear screens,
follow these steps:
1. Tap one of the rear screens and select the Vehicle icon or push the Vehicle button on the Voice Remote
with Alexa.
2. Select “Are We There Yet?” near the bottom of the menu on the first page of options.
USING THE VIDEO USB PORT
Plug in a USB drive or mass storage device and play your
favorite music or movies.
NOTE:To view USB media on the rear screens, insert a USB drive
into the port. The USB drive port is located under the radio
controls in the instrument panel.
On the rear screen you can browse the content of the USB
device by going to the USB source in the inputs. Use the
search feature to find your media faster.
PLAY VIDEO GAMES
Connect the video game console to either of the HDMI
ports located behind either of the first row seats.
Headphone Jack/HDMI/USB
NOTE:Certain high-end video games may exceed the power limit
of the vehicle's Power Inverter Úpage 80.
HEADPHONES OPERATION
Rear Seat Entertainment with Fire TV built-in does not
come equipped with headphones. Customers will need to
provide their own wireless headphones that can be paired
with the system using Bluetooth®. Customers can also
use their own wired headphones and plug them into a
Headphone Jack located under one of the rear screens.
Wireless Headphones Pairing
To pair wireless headphones with Rear Seat
Entertainment with Fire TV built-in using the rear screens,
follow these steps:
1. Push the Gear/Settings button on the Voice Remote with Alexa or tap the screen.
2. Select the Gear/Settings icon on the screen.
3. Select “Settings” on the screen.
4. While in Settings, select “Controllers & Bluetooth® Devices”.
5. Select “Other Bluetooth® Devices” and follow the on-screen steps for pairing.
While multiple headphones can be paired, only one will
output audio at a time.
1 — Headphone Jack (Headphone Output Only)
2 — USB Port (Charge Only)
3 — HDMI Port
5
23_WS_OM_EN_USC_t.book Page 233

IN CASE OF EMERGENCY291
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle you’re driving
and its location. Additional fees may apply for roadside
assistance.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Connected Services, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator, during which the LED will blink
green. To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the overhead
console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to a SOS operator has been made. 3. Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
7
23_WS_OM_EN_USC_t.book Page 291

292IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The overhead console lights located within the ASSIST
and SOS buttons will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
23_WS_OM_EN_USC_t.book Page 292

SERVICING AND MAINTENANCE345
F21B –10 Amp RedSunroof - Dual Pane 2nd & 3rd Row Seat SW-Illumination
F22 ––Spare
F23 –10 Amp RedRear Seat Entertainment (Driver / Passenger)
F24 ––Spare
F25 30 Amp Pink –Mod Door MUX Passenger
F26 ––Spare
F27 ––Spare
F28 30 Amp Pink –MOD Memory / Power Seat (Passenger Frt)
F29A –10 Amp RedAnimation Lighting RR-RT
F29B –10 Amp RedAnimation Lighting RR-LT
F30 30 Amp Pink –MOD Memory / Power Seat (Driver Frt)
F31 ––Spare
F32 ––Spare
F33 ––Spare
F34 30 Amp Pink –MOD Door MUX Driver
F35 25 Amp Clear –Integrated Trailer Tow Module #2
F36A –10 Amp RedIntelligent Event Base Lighting Module
F36B ––Spare
F37 25 Amp Clear –Integrated Trailer Tow Module #1
F38 ––Spare
F39 ––Spare
F40 –30 Amp Green Mod Audio Amplifier #1A
CavityCartridge Fuse Micro Fuse Description
* If Equipped
8
23_WS_OM_EN_USC_t.book Page 345

SERVICING AND MAINTENANCE347
F59 ––Spare
F60 25 Amp Clear –RR_HVAC Blower
F61 ––Spare
F62 –20 Amp Yellow Module Seat Heater Frt (Driver) *
F63 30 Amp Pink –Assy Trailer Tow Receptacle B+
F64 ––Spare
F65 ––Spare
F66 20 Amp Blue –MOD Door MUX Passenger Rear - Smart Motor
F67 –30 Amp Green MOD Audio Amplifier #1B
F68 ––Spare
F69 –20 Amp Yellow L2+ Central ASAS Decision Module (CADM) MID *
F70 –10 Amp RedVideo Routing Module (VRM)
F71 ––Spare
F72 ––Spare
F73 ––Spare
F74 ––Spare
F75 ––Spare
F76 ––Spare
F77 ––Spare
F78 ––Spare
F79 ––Spare
F80 ––Spare
Cavity Cartridge Fuse Micro Fuse Description
* If Equipped
8
23_WS_OM_EN_USC_t.book Page 347