180STARTING AND OPERATING
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT — QUADRA-LIFT AIR SUSPEN -
SION EQUIPPED VEHICLES
1. Verify that the vehicle is at the Normal Ride Height.
NOTE:The vehicle must remain in the RUN position with all doors
closed while attaching a trailer for proper leveling of the air
suspension system.
2. Position the vehicle on a level surface in preparation to connect to the trailer (do not connect the trailer).
3. For vehicles equipped with Quadra-Lift air suspension, use the touchscreen radio settings to
enable Tire/Jack mode. Tire/Jack mode will be
canceled and the procedure must be restarted if the
vehicle is driven at speeds above 5 mph (8 km/h).
When towing, the automatic Entry/Exit feature may
be disabled through the Uconnect Touchscreen Radio
to prevent vehicle and trailer movement when gear
selector is moved to PARK.
4. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H1.
Measuring Height (H)
5. Attach the loaded trailer to the vehicle without the weight distribution bars connected.
6. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H2.
7. Install and adjust the tension in the weight-distributing bars per the manufacturers’
recommendations so that the height of the front
fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1 above
Normal Ride Height [H1]). 8. Use the touchscreen radio settings and switch off
Tire/Jack mode. Make sure the vehicle returns to
Normal Ride Height. Perform a visual inspection of
the trailer and weight-distributing hitch to confirm the
manufacturers’ recommendations have been met.
9. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing with
TOW/HAUL mode engaged (if equipped).
Measurement Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5
23_WS_OM_EN_USC_t.book Page 180
STARTING AND OPERATING181
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT — NON-AIR SUSPENSION
EQUIPPED VEHICLES
1. Verify that the vehicle is at the normal ride height.
2. Position the vehicle on a level surface in preparation
to connect to the trailer (do not connect the trailer).
3. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H1.
Measuring Height (H)
4. Attach the loaded trailer to the vehicle without the weight distribution bars connected.
5. Ensure the trailer is properly secured to the hitch, including the safety chains, lighting, and trailer brake
controls.
6. Cautiously drive the vehicle and trailer at 20-25 mph (30-40 km/h) for approximately 3 miles (5 km) to
re-level the suspension.
7. Park the vehicle and trailer on a level surface.
8. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H2.
9. Install and adjust the tension in the weight-distributing bars per the manufacturers’
recommendations so that the height of the front
fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1 above
normal ride height [H1]). 10. Perform a visual inspection of the trailer and
weight-distributing hitch to confirm the manufac -
turers’ recommendations have been met.
11. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing with
TOW/HAUL mode engaged (if equipped).
Measurement Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5
4
23_WS_OM_EN_USC_t.book Page 181
STARTING AND OPERATING191
(Continued)
5. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight
position.
RECREATIONAL TOWING —
Q
UADRA-TRAC I (SINGLE-SPEED
T
RANSFER CASE) FOUR-WHEEL DRIVE
M
ODELS
Recreational towing is not allowed. These models do not
have a N (Neutral) position in the transfer case.
NOTE:This vehicle may be towed on a flatbed or vehicle trailer
provided all four wheels are OFF the ground.
RECREATIONAL TOWING —
Q
UADRA–TRAC II/QUADRA–DRIVE II
F
OUR-WHEEL DRIVE MODELS
The transfer case must be shifted into N (Neutral) and the
transmission must be in PARK (P) for recreational towing.
The N (Neutral) selection button is located by the selector
switch.
Shifting Into N (Neutral)
CAUTION!
Towing with the rear wheels on the ground will cause
severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission and/or
transfer case damage. Damage from improper towing is
not covered under the New Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any four-wheel drive vehicle.
Towing with only one set of wheels on the ground
(front or rear) will cause severe transmission and/or
transfer case damage. Tow with all four wheels either
ON the ground, or OFF the ground (using a vehicle
trailer).
Tow only in a forward direction. Towing this vehicle
backwards can cause severe damage to the transfer
case.
The transmission must be in PARK for recreational
towing.
Before recreational towing, perform the procedure
outlined under “Shifting into N (Neutral)” to be
certain that the transfer case is fully in N (Neutral).
Otherwise, internal damage will result.
Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or
transfer case damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear driveshafts from the
powertrain and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in N (Neutral) before
recreational towing to prevent damage to internal parts.
CAUTION!
4
23_WS_OM_EN_USC_t.book Page 191
192STARTING AND OPERATING
Use the following procedure to prepare your vehicle for
recreational towing:
1. Bring the vehicle to a complete stop on level ground,
with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air suspension, ensure the vehicle is set to Normal Ride Height.
NOTE:
Steps 1 through 4 are requirements that must be
met before pushing the N (Neutral) button, and
must continue to be met until the shift has been
completed. If any of these requirements are not
met before pushing the N (Neutral) button or are
no longer met during the shift, then the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N (Neutral)
button is released.
The ignition must be in the ON/RUN position for a
shift to take place and for the position indicator
lights to be operable. If the ignition is not in the
ON/RUN position, the shift will not take place and
no position indicator lights will be on or flashing.
A flashing N (Neutral) position indicator light indi-
cates that shift requirements have not been met.
If the vehicle is equipped with Quadra-Lift air
suspension, the engine should be started and left
running for a minimum of 60 seconds (with all the
doors closed) at least once every 24 hours. This
process allows the air suspension to adjust the
vehicle’s ride height to compensate for tempera -
ture effects.
Engaging/disengaging of the Electric Park Brake
requires the ignition to be in the ON/RUN position.
5. Using a ballpoint pen or similar object, push and hold the recessed transfer case N (Neutral) button
(located by the selector switch) for five seconds. The
light behind the N symbol will begin to blink red,
indicating shift in progress. The light will stop blinking
(stay on solid) when the shift to N (Neutral) is
complete. A “4WD Neutral Warning Vehicle May Move
Even in Park” message will appear in the instrument
cluster.
N (Neutral) Button
6. After the shift is completed and the N (Neutral) light stays on, release the N (Neutral) button.
7. Shift the transmission into REVERSE or DRIVE.
8. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
9. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
10. Apply the Electric Park Brake.
11. With the transmission and transfer case in N (Neutral), push and hold the ENGINE START/STOP
button until the engine turns off. Ensure vehicle is in
RUN position with the engine off.
12. Place the transmission gear selector in PARK. Release the brake pedal.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the Electric Park Brake. Ensure vehicle is in RUN position with the engine off.
15. Push the ENGINE START/STOP button twice (without pressing the brake pedal), to turn the ignition to the
off position.
23_WS_OM_EN_USC_t.book Page 192
306IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled 4x4 vehicles may also be towed as described on
Úpage 190.
Proper towing or lifting equipment is required to prevent damage to your vehicle. Use only tow bars and other equipment designed for this purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow must be observed.
NOTE:Vehicle’s equipped with air suspension, must have Tire Jack Mode Úpage 215 enabled to prevent air suspension movement during towing.
If you must use the accessories (wipers, defrosters, etc.) while being towed, the ignition must be in the ON/RUN mode.
If the vehicle's battery is discharged, instructions on shifting the automatic transmission out of PARK (P) in order to move the vehicle
Úpage 303.
Towing Condition Wheels OFF The Ground Rear-Wheel Drive Models
Four-Wheel Drive Models
With Single-Speed Transfer
Case Four-Wheel Drive Models With Two-Speed
Transfer Case
Flat Tow NONE NOT ALLOWEDNOT ALLOWEDDetailed Instructions
Úpage 190
Transmission in PARK
Transfer case in N (Neutral)
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWEDNOT ALLOWEDNOT ALLOWED
Rear OKNOT ALLOWEDNOT ALLOWED
Flatbed ALL BEST METHODOKBEST METHOD
23_WS_OM_EN_USC_t.book Page 306
386H
Hazard Warning Flashers ............................................ 290
Head Restraints .............................................................. 44
Head Up Display ........................................................... 105 Head Up Display (HUD
) — If Equipped
b
................106
Headlights
Automatic ...................................................................58
Cleaning................................................................... 368
High Beam/Low Beam Select Switch .......................58
Lights On Reminder ...................................................59
On With Wipers ..........................................................59
Passing ....................................................................... 58
Heads Up Display ......................................................... 105
Heated Mirrors ................................................................53 Heated Seats...................................................................43
Heated Steering Wheel...................................................31Heater, Engine Block ................................................... 122
Hill Descent Control ..................................................... 243
Hill Descent Control Indicator ..................................... 243
Hill Start Assist ............................................................. 244
Hitches Trailer Towing .......................................................... 182
HomeLink (Garage Door Opener) ..................................53
Hood Prop ........................................................................85 Hood Release ..................................................................85
IIgnition .............................................................................20 Key Fob Battery Low Or Dead ...................................20
Key Fob Not Detected ...............................................20
Keyless Ignition..........................................................20
Keyless Push Button .................................................20
Push Button Ignition ..................................................20
Switch .........................................................................20 Immobilizer (Sentry Key) ................................................ 20
Inside Rearview Mirror ..........................................50
, 290
Instrument Cluster ............................................ 96, 98, 99
Display........................................................................ 99
Menu Items .............................................................. 104
Instrument Panel Lens Cleaning ................................. 370
Integrated Trailer Brake Control ..................................186
Interior And Instrument Lights ....................................... 60 Interior Appearance Care ............................................. 369
Interior Lights .................................................................. 60
Interior Monitoring Camera ..........................................171
Intermittent Wipers (Delay Wipers) ............................... 62Inverter Power ......................................................................... 80
JJack Location ................................................................ 294
Jack Operation .............................................................. 296
Jacking And Tire Changing Instructions ...................... 293
Jacking Instructions ...................................................... 296
Jump Starting ................................................................ 300
KKey FobArm The System......................................................... 24
Disarm The System ................................................... 24
Programming Additional Key Fobs ........................... 20
Key Fob Battery Service (Remote Keyless Entry) ......... 18
Key Fob Programming (Remote Keyless Entry) ............ 20
Keyless Enter 'n Go™ ...................................................119 Passive Entry ............................................................. 27
Passive Entry Programming ...................................... 27 Keys ................................................................................. 16
Replacement ............................................................. 20
Sentry (Immobilizer) .................................................. 20
Know & Go ¹ ......................................................................9
LLane Change Assist ........................................................ 60 Lap/Shoulder Belts ...................................................... 258
Latches ......................................................................... 289 Hood........................................................................... 85
Lead Free Gasoline ...................................................... 372
Leaks, Fluid................................................................... 289
Life Of Tires ................................................................... 359
Liftgate ............................................................................ 86 Closing ....................................................................... 86
Hands-Free ................................................................ 87
Opening............................................................... 86
, 87
Liftgate Window Wiper/Washer .................................... 64
Light Bulbs .................................................................... 289
Lights ............................................................................. 289 Air Bag............................................................. 265
, 287
Ambient...................................................................... 62
Automatic Headlights ............................................... 58
Brake Assist Warning.............................................. 243
Brake Warning......................................................... 109
Bulb Replacement .................................................. 349
Cargo.......................................................................... 89
Cruise ....................................................................... 116
Daytime Running....................................................... 58
Dimmer Switch, Headlight ................................. 57
, 61
Electronic Stability Program(ESP) Indicator .......... 110
Exterior.............................................................. 57
, 289
23_WS_OM_EN_USC_t.book Page 386