MULTIMEDIA 205
Editing Your Notifications
Notifications are an important element of your
Sirius
XM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions:
1. Log on to your Owner’s Account at
https:// www. m
opar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca
(Canadian Residents), select “My Vehicle”
a nd t he
n “Dashboard”.
2. Click the Edit/Edit Profile button. 3. Onc
e there, select “SiriusXM Guardian™”
wher e
you can edit Notification Preferences.
4. You can enter a mobile phone and/or email addre
ss to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance Features
With SiriusXM Guardian™, your vehicle has
onboard
assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
w ith a
SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ connected services
are d e
pendent on an operational Uconnect
system, cellular network availability that is compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light will
turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
2. Once a connection between the vehicle and a Siriu
sXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
Siriu s
XM Guardian™ Customer Care center may be
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light StatusDescription
Off No call activated
Green Active call in progress
Red System error
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206 MULTIMEDIA
(Continued)
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that tr
avel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable to
receive SiriusXM Guardian™ connected services.
If the SOS Call system detects a malfunction, any
of the
following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factor s
beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(incl u
ding during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may p r
event your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data r
ecorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE MOBILE APPS
NOR THE SIRIUSXM GUARDIAN™ CONNECTED
SERVICES WILL OPERATE.
MULTIMEDIA 207
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:
An active SiriusXM Guardian™ subscription is
requi r
ed for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agen t
.
2. An agent will receive the call and confirm the locati
on of the emergency.
3. If needed, the agent will request the assis
tance of emergency services.
4. First responders will arrive on scene. The agent
will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the
SiriusXM Guardian™ subscriber agreement
apply. See terms of services for complete
service limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
a ir ba
g system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your v e
hicle immediately.
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe loca -
tion.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
LockPress this button to lock your vehicle.
Vehicle Start Press this button to
start
your vehicle.
Horn & Lights Press this button to
s ound
t
he horn and
activate your lights.
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MULTIMEDIA 209
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with
SiriusXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection. If using
the Mobile App to command your vehicle, your
device must be compatible and be connected to
an operable LTE (voice/data) or 3G or 4G (data)
network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:
All other remote services should be performed via
your O w
ner’s Site or through the Mobile App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the a b
ility to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engin e
that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your ve
hicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equip p
ed with a factory-installed Remote Start
system.
You can set up push notifications every time a
comman d
is sent to activate or cancel Remote
Start. Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are n ot
authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
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210 MULTIMEDIA
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy p
arking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a
command is sent to turn on the horn and
lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:
The Remote Horn & Lights feature is designed to
be lou d
and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connec t
ed services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
e xpire
d, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Featu r
es — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard
assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
y ou wi l
l be presented with your ASSIST options on the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Disclaimers
If Roadside Assistance Call is provided to your
v ehicl
e, you agree to be responsible for any
additional roadside assistance service costs that
you may incur. In order to provide SiriusXM
Guardian™ connected services to you, we may
record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect
Care, or SiriusXM Guardian™ Customer Care,
whether such conversations are initiated through
the SiriusXM Guardian™ connected services in
your vehicle, or via a landline or mobile device, and
may share information obtained through such
recording and monitoring in accordance with
MULTIMEDIA 211
regulatory requirements. You acknowledge, agree
and consent to any recording, monitoring or
sharing of information obtained through any such
call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destin
ation on your mobile device, and then send
the route to your vehicle’s Navigation system.
How It Works
1. T here are multiple ways to find a destination.
After s
electing the Location tab at the bottom
of the App, browse through one of the
categories provided, or type the name or
keyword in the search box. You can also
select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that appe a
rs. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send &
Go).
3. Send the destination to the Uconnect Navig
ation in your vehicle. You can also call
the destination by pressing the Call button. 4. Confirm your destination in the vehicle through
a not i
fication or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.
Vehicle Finder
Description
The Vehicle Finder feature allows you to find the
locati on
of your vehicle.
You can also sound the horn and flash the lights to
make f
inding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the
Mobile
App and select the Location tab at the
bottom of the App. Then, press the Vehicle icon to
find your vehicle.
Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connec t
s your device to an LTE (voice/data) or 4G
(data) network that is ready to go wherever you are.
After you've made your purchase, turn on your
device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane -
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or
any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets anyone
on your private network access the Web — great
for working and relaxing.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious injury
or death.
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216 MULTIMEDIA
3.Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? T
he Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
M
obile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. I
f I am subscribed to SiriusXM Guardian™,
d oe
s
i
t cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected. 3.
Can I select a different route than the most
rece n
t one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash
the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them
on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
MULTIMEDIA 217
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
Afte r
you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates
? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™ connected
services subscription to find out if the insurance
provider can offer you a lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
compan i
es, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your k
ey fob will remote start your vehicle
more quickly. However its range is limited. For
example, when you are leaving the stadium
after the game, you can use the Mobile App to
remote start your vehicle and have the inside
of your vehicle comfortable by the time you get
to it.
3. Will my vehicle be safe if I lose my wireless
devi c
e? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Mobile App. Asking
for your username, password and SiriusXM
Guardian™ Security PIN help to ensure that
nobody can start your vehicle if they happen to
find your device. 4.
Can someone drive off with my vehicle using
the A
pp? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive.
5. Can I stop a vehicle that is being driven with
the c
ancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Mobile
App? T
he Mobile App has been designed to
work on most devices with the Apple® and
Android™ operating systems. The capabilities
of these devices allow us to remotely
command your vehicle. Other operating
systems may be supported in the future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your k
ey fob will sound the horn and flash the
lights quicker; however, its range is limited.
5