MULTIMEDIA273
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies, subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™
connected services subscription to find out if
the insurance provider can offer you a lower
rate.
NOTE:Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
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CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will remote start
your vehicle more quickly. However its range is
limited. For example, when you are leaving the
stadium after the game, you can use the
Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Vehicle Branded
App. Asking for your username, password and
SiriusXM Guardian™ Security PIN help to
ensure that nobody can start your vehicle if
they happen to find your device.
4. Can someone drive off with my vehicle using
the App? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive. 5.
Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will sound the horn
and flash the lights quicker; however, its range
is limited.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pressing the red Panic button. Otherwise, Remote Horn & Lights will
continue for a maximum of three minutes.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT
FAQS — IF EQUIPPED
1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can
register your SiriusXM Guardian™ Account:
Push the ASSIST button. A call will be placed
to an agent who can assist in registering
your new account.
Press the Activate Services icon in the Apps
menu. Select the button to speak with an
agent, who can assist in registering your
new account.
Press the Activate Services icon in the Apps
menu. Enter your email on the touchscreen
and then follow the prompts from the
provided email. You will receive an email
with an activation link that will be good for
72 hours. Once you click the activation link,
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MULTIMEDIA275
you will be prompted to fill out your informa -
tion and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your
profile and demo the remote services.
2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by selecting
Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be
updated online, or by calling SiriusXM Guardian™ Customer Care from ASSIST in your
vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated online
on your Owner’s Site. Log in to your Owner’s
Site then select Edit Profile to edit your
personal information. Make your edits and
click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for certain
Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription comes
up for renewal? If you have added a credit card
to your account information, your subscription
will be automatically renewed for a term length
in accordance with the service plan that you
have selected at the then current subscription
rate and on every renewal date thereafter,
unless you cancel your subscription by calling SiriusXM Guardian™ Care. If you have not
added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you
that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror or overhead console.
12. How do I update my credit card information?
Login to your Owner’s Site, and select Edit
Profile, then select SiriusXM Guardian™
Payment Account.
13. How do I find out how much longer I have on
my subscription? Contact SiriusXM Guardian™
Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of notifi -
cation.
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14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided
from the date of cancellation for annual plans
or longer. Please see the Uconnect and
SiriusXM Guardian™ Terms & Conditions for
refunds related to billing plans of other lengths
and other circumstances.
15. Can I cancel a subscription before it expires?
Yes. If you have an annual subscription, your
subscription will be canceled the day you
cancel. If you have a monthly subscription,
your subscription will be canceled on the last
day of the month in which you choose to
cancel.
16. What should I do if I want to sell my vehicle?
Before your vehicle is sold to a new owner,
you’ll want to remove your account
information. This process removes all personal
information, returns the Uconnect system to
its original factory settings, removes all
SiriusXM Guardian™ connected services and
account information. To remove your account
information from the Uconnect system,
contact SiriusXM Guardian™ Customer Care.
17. What if I forgot to remove my account
information before I returned my lease vehicle
or sold it? Contact SiriusXM Guardian™
Customer Care. 18.
What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network
connection compatible with my device is
temporarily unavailable? The SOS Call and
ASSIST buttons will NOT function if you are not
connected to an operable LTE (voice/data) or
4G (data), 5G (data) network. Services that
required your smartphone only direct calls to
Roadside Assistance Call may be functioning if
you have an operable network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data
which may include information about your vehicle,
your vehicle’s health and performance, your
vehicle’s location, your utilization of the features in
your vehicle, and other data. The collection, use
and sharing of this information is required to
provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect
Privacy Policy, which can be found at
www.driveuconnect.com/connectedservices/
privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM®
Connected Vehicle Services Inc. and shared with
FCA US LLC for the purposes stated in the
Uconnect Privacy Policy. Vehicle health and diagnostic information including location data may
be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™
subscription, this vehicle diagnostic health
information, including location data, may still be
transmitted from your vehicle and you may still
have a Vehicle Health Report sent to you.
Use of any of the connected services including
SiriusXM Guardian™ is deemed to be your consent
to the collection, use and disclosure of this
information in accordance with the Uconnect
Privacy Policy. If you do not want this information to
be collected, used, or shared, you must cancel your
Uconnect services in their entirety by contacting us
as referenced in the Uconnect Privacy Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
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(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability and
brake performance under most braking conditions.
The system automatically prevents wheel lock and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that
the ABS is working properly each time the vehicle
is started and driven. During this self-check, you
may hear a slight clicking sound, as well as some
related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are beginning
to lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic stops
may increase the likelihood of ABS activation(s).
You also may experience the following normal
characteristics when the ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of the
stop
NOTE:The ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.
Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may
stay on for as long as four seconds.
If the ABS Warning Light remains on or comes on
while driving, it indicates that the anti-lock portion
of the brake system is not functioning and that
service is required. However, the conventional
brake system will continue to operate normally if
the ABS Warning Light is on.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to interfer-
ence caused by improperly installed or high
output radio transmitting equipment. This
interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by qual -
ified professionals.
Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or hydro -
planing.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!
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280SAFETY
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of Anti-Lock Brakes. If the ABS
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Brake Force
Distribution (EBD), Electronic Roll Mitigation
(ERM), Electronic Stability Control (ESC), Hill Start
Assist (HSA), and Traction Control System (TCS).
These systems work together to enhance both
vehicle stability and control in various driving
conditions.
Your vehicle may also be equipped with Rain Brake
Support (RBS), Ready Alert Braking (RAB),
Selec-Speed Control (SSC), and Trailer Sway
Control (TSC).
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN mode,
and may stay on for as long as four seconds. If the Brake System Warning Light remains on or
comes on while driving, it indicates that the brake
system is not functioning properly and that
immediate service is required. If the Brake System
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application, and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the
Anti-Lock Brake System (ABS) by applying the
brakes very quickly, creating the most efficient
braking assistance possible. To receive the benefit
of the system, you must apply continuous braking
pressure during the stopping sequence (do not
“pump” the brakes). Do not reduce brake pedal
pressure unless braking is no longer desired. Once
the brake pedal is released, the BAS is
deactivated.
Electronic Brake Force Distribution (EBD)
The EBD function manages the distribution of the
braking torque between the front and rear axles by
limiting braking pressure to the rear axle. This is
done to prevent overslip of the rear wheels to avoid
vehicle instability, and to prevent the rear axle from
entering ABS before the front axle.
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for
wheel lift by monitoring the driver’s steering wheel
input and the speed of the vehicle. When ERM
determines that the rate of change of the steering
wheel angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
WARNING!
The Brake Assist System (BAS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded
by prevailing road conditions. BAS cannot
prevent collisions, including those resulting from
excessive speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of a
BAS-equipped vehicle must never be exploited in
a reckless or dangerous manner, which could
jeopardize the user's safety or the safety of
others.
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SAFETY289
Overtaking Traffic
If you pass another vehicle slowly with a relative
speed less than 15 mph (24 km/h) and the vehicle
remains in the blind spot for approximately 1.5 sec-
onds, the warning light will be illuminated. If the
difference in speed between the two vehicles is
greater than 15 mph (24 km/h), the warning light
will not illuminate.
Overtaking/Approaching Overtaking/Passing
The BSM system is designed not to issue an alert
on stationary objects such as guardrails, posts,
walls, foliage, berms, etc. However, occasionally
the system may alert on such objects. This is
normal operation and your vehicle does not require
service.
The BSM system will not alert you of objects that
are traveling in the opposite direction of the vehicle
in adjacent lanes Ú page 432.
Opposing Traffic
WARNING!
The Blind Spot Monitoring system is only an aid
to help detect objects in the blind spot zones.
The BSM system is not designed to detect
pedestrians, bicyclists, or animals. Even if your
vehicle is equipped with the BSM system, always
check your vehicle’s mirrors, glance over your
shoulder, and use your turn signal before
changing lanes. Failure to do so can result in
serious injury or death.
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SAFETY293
NOTE:The “Near” setting may result in a lesser number of
FCW possible collision warnings experienced.
NOTE:
Changing the FCW status to “Only Warning”
prevents the system from providing limited
active braking, or additional brake support if the
driver is not braking adequately in the event of
a potential frontal collision, but maintains the
audible and visual warnings.
Changing the FCW status to “Off” prevents the
system from providing autonomous braking, or
additional brake support if the driver is not
braking adequately in the event of a potential
frontal collision.
The system will retain the last setting selected
by the driver after ignition shut down.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rates of speed.
FCW will be disabled like ACC, with the unavail -
able screens.
FCW Limited Warning
If the instrument cluster displays “ACC/FCW
Limited Functionality” or “ACC/FCW Limited
Functionality Clean Front Windshield” momentarily, there may be a condition that limits
FCW functionality. Although the vehicle is still
drivable under normal conditions, the active
braking may not be fully available. Once the
condition that limited the system performance is
no longer present, the system will return to its full
performance state. If the problem persists, see an
authorized dealer.
Service FCW Warning
If the system turns off, and the instrument cluster
displays:
ACC/FCW Unavailable Service Required
Cruise/FCW Unavailable Service Required
This indicates there is an internal system fault.
Although the vehicle is still drivable under normal
conditions, have the system checked by an
authorized dealer.
Pedestrian Emergency Braking (PEB) —
If Equipped
PEB is a subsystem of the Forward Collision
Warning (FCW) system which provides the driver
with audible warnings and visual warnings, in the
instrument cluster display. It may apply limited
automatic braking when it detects a potential
frontal collision with a pedestrian/cyclist.
PEB Message
If a PEB event begins at a speed below 39 mph
(62 km/h), the system may provide maximum
braking to mitigate the potential collision with a
pedestrian/cyclist. If the PEB event stops the
vehicle completely, the system will hold the vehicle
at a standstill for two seconds and then release the
brakes. When the system determines a collision
with the pedestrian/cyclist in front of you is no
longer probable, the warning message will be
deactivated.
The minimum speed for PEB activation is 3 mph
(5 km/h).
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