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Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call 877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a docking station. Ensure you phone is turned on with
Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only
one linked (or paired) mobile phone and one audio
device can be used with the system at a time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect Voice
Command features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:
1. Say compound commands like “Call John
Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this vehi -
cle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involv -
ing serious injury or death.
5
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phone is currently connected with the
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select “Bluetooth®” and ensure it is
enabled. Once enabled, the mobile phone
will begin to search for Bluetooth® connec -
tions.
NOTE:During the pairing procedure, you may receive a
pop-up on your touchscreen asking you to make
sure the PIN on the touchscreen matches the PIN
from the pop-up on your mobile phone.
5. If “No” is selected, and you still would like to pair a mobile phone, press the Phone Pairing
or Settings button from the Uconnect Phone
main screen.
Press the Paired Phones button or the Add
Device button.
Search for available devices on your
Bluetooth®-enabled mobile phone. When
prompted on the phone, select “Uconnect”
and accept the connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting. 7. When your mobile phone finds the Uconnect
system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect system
automatically when entering the vehicle. Only
one mobile phone and/or one Bluetooth®
audio device can be connected to the
Uconnect system at a time. If “No” is selected,
simply select “Uconnect” from the mobile
phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the
phone priority is determined by the order in which
it was paired. The most recent phone paired will
have the higher priority.
NOTE:During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
system to access your “messages” and “contacts”.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect system. You can also use the following VR command “Show
Paired Phones” to bring up the Paired Phone
screen from any screen on the radio.
NOTE:Software updates on your phone or the Uconnect
system may interfere with the Bluetooth®
connection. If this happens, simply repeat the
pairing process. However, first make sure to delete
the device from the list of phones on your
Uconnect system. Next, be sure to remove
Uconnect from the list of devices in your phone’s
Bluetooth® settings.
PAIR A BLUETOOTH® STREAMING AUDIO
DEVICE
1. Press the Media button on the touchscreen to
begin.
2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:If there is no device currently connected with the
system, a pop-up will appear.
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SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 432.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your
digital experience.
Android Auto™ is a feature of your
Uconnect system, and your
Android™ 6.0 or higher powered
smartphone with a data plan, that
allows you to project your
smartphone and a number of its apps onto the
touchscreen radio display. Android Auto™ brings
you useful information, and organizes it into simple
cards that appear just when they are needed.
Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs
and buttons on your radio faceplate, and the radio
display’s touchscreen to control many of your
apps. To use Android Auto™, perform the following
procedure:
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.
1. Download the Android Auto™ app from the
Google Play store on your Android™-powered
smartphone.
2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle.
If the Android Auto™ app was not downloaded,
the first time you plug your device in the app
begins to download. Your vehicle should be in
PARK the first time you use the app.
NOTE:Be sure to use the factory-provided USB cable that
came with your phone, as aftermarket cables may
not work.
Android Auto™ And LTE Data Coverage
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NOTE:To use Android Auto™, make sure you are in an
area with cellular coverage. Android Auto™ may
use cellular data and your cellular coverage is
shown in the upper right corner of the radio screen.
Data plan rates apply.
3. Once the device is connected and recognized,
the Phone icon on the drag & drop menu bar
changes to the Android Auto™ icon.
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also
launch it by pressing the Android Auto™ icon on the
touchscreen.
Once Android Auto™ is up and running on your
Uconnect system, the following features can be
utilized using your smartphone’s data plan:
Google Maps™ for navigation
YouTube Music, Spotify, iHeart Radio, etc. for
music
Hands-free calling and texting for communica -
tion
Various compatible apps
Maps
Push and hold the Voice Recognition (VR)
button on the steering wheel until the
beep or tap the Microphone icon to ask
Google to take you to a desired destination by voice. You can also touch the Navigation icon in
Android Auto™ to access other navigation apps.
While using Android Auto™, Google Maps™
provides voice-guided:
Navigation
Live traffic information
Lane guidance
For further information, refer to www.android.com/
auto (US) or https://www.android.com/intl/
en_ca/auto (Canada).
For further information on the navigation function,
please refer to https://support.google.com/
android or https://support.google.com/
androidauto.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you
can stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up
on your smartphone prior to using Android Auto™
for them to work with Android Auto™.
NOTE:To see the track details for the music playing
through Android Auto™, select the Uconnect
system’s media screen. For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and
hold the VR button on the steering wheel
to activate voice recognition specific to
Android Auto™. This allows you to send
and reply to text messages, have incoming text
messages read out loud, and place and receive
hands-free calls.
Apps
The Android Auto™ App displays all the compatible
apps that are available to use with Android Auto™,
every time it is launched. You must have the
compatible app downloaded, and you must be
signed in to the app through your mobile device for
it to work with Android Auto™.
Refer to https://play.google.com/store/apps to
see the latest list of available apps for Android
Auto™.
Android Auto™ Voice Command
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.
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NOTE:To use Apple CarPlay®, make sure that cellular
data is turned on, and that you are in an area with
cellular coverage. Your data and cellular coverage
is shown on the left side of the radio screen. Data
plan rates apply.
Once Apple CarPlay® is up and running on your
Uconnect system, the following features can be
utilized using your iPhone® data plan:
Phone
Music
Messages
Maps
Phone
With Apple CarPlay®, push and hold the
VR button on the steering wheel to
activate a Siri voice recognition session.
You can also press and hold the Home
button within Apple CarPlay® to start talking to Siri.
This allows you to make calls or listen to voicemail
as you normally would using Siri on your iPhone®.
NOTE:Only temporarily pushing the VR button on the
steering wheel launches a built-in Uconnect VR
session, not a Siri session, and it will not function
with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all
your artists, playlists, and music from
iTunes® or any third party application
installed on your device. Using your
iPhone® data plan, you can also use select third
party audio apps including music, news, sports,
podcasts, and more.
Messages
Push and hold the VR button on the
steering wheel to activate a Siri voice
recognition session. Apple CarPlay®
allows you to use Siri to send or reply to
text messages. Siri can also read incoming text
messages, but drivers will not be able to read
messages, as everything is done via voice.
Maps
Push and hold the VR button on the
steering wheel until the beep or tap the
Microphone icon to ask Apple® Siri to
take you to a desired destination by
voice. You can also touch the Navigation icon in
Apple CarPlay® to access Apple® Maps.
Apps
The Apple CarPlay® App plays all compatible apps
that are available to use, every time it is launched.
You must have the compatible app downloaded,
and you must be signed in to the app through your
mobile device for it to work with Apple CarPlay®. Refer to http://www.apple.com/ios/carplay (US) or
https://www.apple.com/ca/ios/carplay (Canada)
to see the latest list of available apps for Apple
CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and
mobile phone maker. Some Apple CarPlay®
features may not be available in every region and/
or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a number of
its apps onto your Uconnect touchscreen. Connect
your iPhone® 5 or higher to one of the media USB
ports, using the factory-provided Lightning cable,
and press the new Apple CarPlay® icon that
replaces your Phone icon on the main menu bar to
begin Apple CarPlay®. Push and hold the VR
button on the steering wheel, or press and hold the
Home button within Apple CarPlay®, to activate
Siri, which recognizes natural voice commands to
use a list of your iPhone® features:
Phone
Music
Messages
Maps — If Equipped
Additional Apps — If Equipped
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NOTE:Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., registered
in the US and other countries. Apple® terms of use
and privacy statements apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic
Bluetooth® Pairing
After connecting to Android Auto™ or Apple
CarPlay® for the first time and undergoing the
setup procedure, the smartphone pairs to the
Uconnect system via Bluetooth® without any setup
required every time it is within range, if Bluetooth®
is turned on.
NOTE:Apple CarPlay® uses a USB connection while
Android Auto™ uses both USB and Bluetooth®
connections to function. The connected device is
unavailable to other devices when connected
using Android Auto™ or Apple CarPlay®.
Multiple Devices Connecting To The Uconnect
System — If Equipped
It is possible to have multiple devices connected to
the Uconnect system. For example, if using Android
Auto™/Apple CarPlay®, the connected device will
be used to place hands-free phone calls or send
hands-free text messages. However, another device can also be paired to the Uconnect system,
via Bluetooth®, as an audio source, so the
passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be
launched from the front and center console USB
ports.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Ú
page 332.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans
-
mission and use of data from your vehicle
Ú page 276.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
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(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:An active SiriusXM Guardian™ subscription is
required for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agent.
2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE VEHICLE
BRANDED APPS NOR THE SIRIUSXM
GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe loca -
tion.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
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The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents are
not authorized for Remote Vehicle Start services.
Contact the Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -vate your services, renew after your trial has
expired, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care
— Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
you will be presented with your ASSIST options on
the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection.
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