
260MULTIMEDIA
GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Vehicle Branded App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Vehicle Branded App to your
mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
For customers in the United States, if your
vehicle is not registered at the dealership, you
will have to call the Customer Care call center
from inside your vehicle or press the in-vehicle
registration button. From there, you will be able
to register your vehicle and add your vehicle’s
VIN to your account.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confir -
mation email will be sent to the provided
email address.
d. Press “Continue Activation” from the confir -
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Vehicle
Branded App and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or
www.mopar.ca (Canadian Residents) provides you
with all the information you need, all in one place.
You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can
manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
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MULTIMEDIA261
Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor -
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.
1. Log on to your Owner’s Account at
https:// www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca
(Canadian Residents), select “My Vehicle”
and then “Dashboard”.
2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™”
where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status Description
Off
No call activated
Green Active call in progress Red System error
5
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MULTIMEDIA265
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you
the ability to lock or unlock the door on your vehicle
without the keys and from virtually any distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection. Requirements
Vehicle must be properly equipped with
SiriusXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni
-
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
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272MULTIMEDIA
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM Guardian™
Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button (if equipped) and then select
SiriusXM Guardian™ Call on your in-vehicle
touchscreen to contact SiriusXM Guardian™. Your
call will be directed to a SiriusXM Guardian™ agent
or held in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED
1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?
You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will lock/unlock
the door more quickly, however its range is
limited and your Vehicle Branded App comes
in handy for these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Vehicle Branded App.
Asking for your username, password and
SiriusXM Guardian™ Security PIN are required for the activation of Remote services through
your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App is
compatible with most devices with the Apple®
and Android™ operating systems. The
capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Vehicle Branded App running slow?
The Vehicle Branded App relies on a mobile
network connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data), 4G (data), or 5G
(data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
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MULTIMEDIA275
you will be prompted to fill out your informa -
tion and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your
profile and demo the remote services.
2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by selecting
Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be
updated online, or by calling SiriusXM Guardian™ Customer Care from ASSIST in your
vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated online
on your Owner’s Site. Log in to your Owner’s
Site then select Edit Profile to edit your
personal information. Make your edits and
click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for certain
Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription comes
up for renewal? If you have added a credit card
to your account information, your subscription
will be automatically renewed for a term length
in accordance with the service plan that you
have selected at the then current subscription
rate and on every renewal date thereafter,
unless you cancel your subscription by calling SiriusXM Guardian™ Care. If you have not
added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you
that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror or overhead console.
12. How do I update my credit card information?
Login to your Owner’s Site, and select Edit
Profile, then select SiriusXM Guardian™
Payment Account.
13. How do I find out how much longer I have on
my subscription? Contact SiriusXM Guardian™
Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of notifi -
cation.
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284SAFETY
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, see Ú page 215 for
further information.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When RBS
is active, there is no notification to the driver and
no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Control will prepare the brake system for a panic
stop.
Rear Seat Reminder Alert (RSRA)
RSRA alerts you through a visual and auditory
notification of the possible presence of an object,
passenger, or pet in the rear seats if a rear door
was opened up to 10 minutes before the ignition
was placed in the ON/RUN position. RSRA does not
directly detect objects, passengers, or pets in the
rear seats. When the previous conditions are met,
RSRA displays the message “Check Rear Seat” on
the instrument cluster display and sounds an
auditory alert upon the driver placing the ignition in
the OFF position to exit the vehicle.
To enable or disable RSRA, see Ú page 215.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.
WARNING!
Before exiting a vehicle, always come to a
complete stop, then shift the automatic trans -
mission into PARK and apply the parking
brake.
Always make sure the keyless ignition node is
in the OFF position, key fob is removed from
the vehicle and vehicle is locked.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving chil -
dren in a vehicle unattended is dangerous for
a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
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SAFETY317
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System
Unlock the power door locks
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the engine. After an accident, if the vehicle will not
start after performing the reset procedure, the
vehicle must be towed to an authorized dealer to
be inspected and to have the Enhanced Accident
Response System reset.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
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330SAFETY
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check the area under vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE before
installing any other floor mat. NEVER
install or stack an additional floor mat
on top of an existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for interfer -
ence, with the vehicle properly parked with the
engine off, fully press the accelerator, the
brake, and the clutch pedal (if present) to
check for interference. If your floor mat inter -
feres with the operation of any pedal, or is not
secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your
trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!
ALWAYS make sure objects cannot fall or slide
into the driver’s side floor area when the
vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully press each
pedal to check for interference with the accel -
erator, brake, or clutch pedals then re-install
the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
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