MULTIMEDIA249
PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has
the ability to download contact names and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature. Your
mobile phone may receive a pop-up asking for
permission for the Uconnect system to access your
messages and contacts. Selecting “Ok” or “Allow”
will sync your contacts with the Uconnect system.
See the Uconnect website, UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phonebook Ú page 253.
Automatic download and update of a phone -
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is made
to the Uconnect Phone, for example, after you
start the vehicle.
A maximum of 5,000 contact names with four
numbers per contact will be downloaded and
updated every time a phone is connected to the
Uconnect Phone.
Depending on the maximum number of entries
downloaded, there may be a short delay before
the latest downloaded names can be used. Until then, if available, the previously downloaded
phonebook is available for use.
Only the phonebook of the currently connected
mobile phone is accessible.
This downloaded phonebook cannot be edited
or deleted on the Uconnect Phone. These can
only be edited on the mobile phone. The
changes are transferred and updated to
Uconnect Phone on the next phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your
favorites:
1. After loading the mobile phonebook, press
the Favorites button on the touchscreen, and
then press one of the +Add Favorite Contact
buttons that appears on the list.
2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and
then select the appropriate number. Press the
Down Arrow button or the Settings Gear button
next to the selected number to display the
option’s pop-up. In the pop-up, select “Add to
Favorites”.
NOTE:If the Favorites list is full, you will be asked to
remove an existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED
1. To remove a Favorite, select “Favorites” from the Phone main screen.
2. Next, select the Down Arrow icon or the Settings Gear icon next to the contact you want
to remove from your favorites. This will bring
up the options for that Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are available
and supported by Bluetooth® on your mobile
service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect Phone. Check with
your mobile service provider for the features that
you have.
Here are the phone options with Uconnect:
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
5
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250MULTIMEDIA
CALL CONTROLS
The touchscreen allows you to control the following
call features:
Uconnect 4 With 7-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
current call on hold or answer the incoming call.
Uconnect 4 With 7-inch Display
1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls
1 — Answer Button
2 — Caller ID Box
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254MULTIMEDIA
SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 432.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your
digital experience.
Android Auto™ is a feature of your
Uconnect system, and your
Android™ 6.0 or higher powered
smartphone with a data plan, that
allows you to project your
smartphone and a number of its apps onto the
touchscreen radio display. Android Auto™ brings
you useful information, and organizes it into simple
cards that appear just when they are needed.
Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs
and buttons on your radio faceplate, and the radio
display’s touchscreen to control many of your
apps. To use Android Auto™, perform the following
procedure:
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.
1. Download the Android Auto™ app from the
Google Play store on your Android™-powered
smartphone.
2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle.
If the Android Auto™ app was not downloaded,
the first time you plug your device in the app
begins to download. Your vehicle should be in
PARK the first time you use the app.
NOTE:Be sure to use the factory-provided USB cable that
came with your phone, as aftermarket cables may
not work.
Android Auto™ And LTE Data Coverage
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258MULTIMEDIA
NOTE:Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., registered
in the US and other countries. Apple® terms of use
and privacy statements apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic
Bluetooth® Pairing
After connecting to Android Auto™ or Apple
CarPlay® for the first time and undergoing the
setup procedure, the smartphone pairs to the
Uconnect system via Bluetooth® without any setup
required every time it is within range, if Bluetooth®
is turned on.
NOTE:Apple CarPlay® uses a USB connection while
Android Auto™ uses both USB and Bluetooth®
connections to function. The connected device is
unavailable to other devices when connected
using Android Auto™ or Apple CarPlay®.
Multiple Devices Connecting To The Uconnect
System — If Equipped
It is possible to have multiple devices connected to
the Uconnect system. For example, if using Android
Auto™/Apple CarPlay®, the connected device will
be used to place hands-free phone calls or send
hands-free text messages. However, another device can also be paired to the Uconnect system,
via Bluetooth®, as an audio source, so the
passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be
launched from the front and center console USB
ports.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Ú
page 332.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans
-
mission and use of data from your vehicle
Ú page 276.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
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MULTIMEDIA259
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
networks. Depending on the type of device in your
vehicle, some SiriusXM Guardian™ connected
services require an operable LTE (voice/data) or
4G (data) network compatible with your device.
SiriusXM Guardian™ is available only on equipped
vehicles purchased within the continental United
States, Alaska, Hawaii, Puerto Rico and Canada.
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga -
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
response center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network
congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge. Not all SiriusXM Guardian™ features are available
for all models.
SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Vehicle Branded App or your
computer.
If equipped — Send & Go capability with the
Vehicle Branded App. Use the Vehicle Branded
App to easily search, map and send your loca
-
tions directly to your Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Vehicle Branded App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.
1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email ad-
dress to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial*
period for use of SiriusXM Guardian™ connected
services starting on the date of vehicle purchase.
To get started with your trial, enrollment in
SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
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14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided
from the date of cancellation for annual plans
or longer. Please see the Uconnect and
SiriusXM Guardian™ Terms & Conditions for
refunds related to billing plans of other lengths
and other circumstances.
15. Can I cancel a subscription before it expires?
Yes. If you have an annual subscription, your
subscription will be canceled the day you
cancel. If you have a monthly subscription,
your subscription will be canceled on the last
day of the month in which you choose to
cancel.
16. What should I do if I want to sell my vehicle?
Before your vehicle is sold to a new owner,
you’ll want to remove your account
information. This process removes all personal
information, returns the Uconnect system to
its original factory settings, removes all
SiriusXM Guardian™ connected services and
account information. To remove your account
information from the Uconnect system,
contact SiriusXM Guardian™ Customer Care.
17. What if I forgot to remove my account
information before I returned my lease vehicle
or sold it? Contact SiriusXM Guardian™
Customer Care. 18.
What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network
connection compatible with my device is
temporarily unavailable? The SOS Call and
ASSIST buttons will NOT function if you are not
connected to an operable LTE (voice/data) or
4G (data), 5G (data) network. Services that
required your smartphone only direct calls to
Roadside Assistance Call may be functioning if
you have an operable network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data
which may include information about your vehicle,
your vehicle’s health and performance, your
vehicle’s location, your utilization of the features in
your vehicle, and other data. The collection, use
and sharing of this information is required to
provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect
Privacy Policy, which can be found at
www.driveuconnect.com/connectedservices/
privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM®
Connected Vehicle Services Inc. and shared with
FCA US LLC for the purposes stated in the
Uconnect Privacy Policy. Vehicle health and diagnostic information including location data may
be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™
subscription, this vehicle diagnostic health
information, including location data, may still be
transmitted from your vehicle and you may still
have a Vehicle Health Report sent to you.
Use of any of the connected services including
SiriusXM Guardian™ is deemed to be your consent
to the collection, use and disclosure of this
information in accordance with the Uconnect
Privacy Policy. If you do not want this information to
be collected, used, or shared, you must cancel your
Uconnect services in their entirety by contacting us
as referenced in the Uconnect Privacy Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
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332
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button
Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use only
when your vehicle is disabled or creating a safety
hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use the Hazard Warning Flashers
may wear down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
Assist And SOS Buttons
If equipped, the overhead console contains an
ASSIST and an SOS button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 432.
The ASSIST and SOS buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built-in function. These and other connected
services will only be operable if your SiriusXM
Guardian™ service is active and you are
connected to an operable LTE (voice/data) or
4G (data) network.
1 — Assist Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
23_JT_OM_EN_USC_t.book Page 332
IN CASE OF EMERGENCY333
(Continued)
ASSIST Call
The ASSIST button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to an SOS operator. To
cancel the SOS Call connection, push the SOS call
button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console. 2. The LED light located within the ASSIST and
SOS buttons on the overhead console will turn
green once a connection to an SOS operator
has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to an SOS operator:
Indication that the occupant placed an SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with the vehicle
occupants, and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
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