248MULTIMEDIA
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices within
range.
NOTE:For devices which are not made a favorite, the
device priority is determined by the order in which
it was paired. The most recent device paired will
have the higher priority.
You can also use the following VR command “Show
Paired Phones” to bring up a list of paired audio
devices.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the
highest priority paired phone and/or Audio Device
within range. If you need to choose a particular
phone or audio device follow these steps:
1. Press the
Settings
button on the touchscreen.
2. Press the Paired Phones or Audio Sources button.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE
Uconnect 4 With 7-inch Display
1. Press the Uconnect Phone Pairing or Settings button.
2. Press the Paired Phones or Audio Sources button. 3. Press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE
1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred “Connected
Phone” from the list.
2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.
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250MULTIMEDIA
CALL CONTROLS
The touchscreen allows you to control the following
call features:
Uconnect 4 With 7-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
current call on hold or answer the incoming call.
Uconnect 4 With 7-inch Display
1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls
1 — Answer Button
2 — Caller ID Box
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252MULTIMEDIA
CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the
“Listening” prompt and the following
beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
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MULTIMEDIA253
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
PHONE VOICE COMMANDS
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check UconnectPhone.com for mobile
phone compatibility and pairing instructions.
Push the Phone button and wait for the beep to
say a command. Here are some examples:
“ Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previously answered incoming
phone number)
Did You Know: When providing a Voice Command,
push the Phone button and say “ Call”, then
pronounce the name exactly as it appears in your
phonebook. When a contact has multiple phone
numbers, you can say “ Call John Smith work ”.
VOICE TEXT REPLY — IF EQUIPPED
Uconnect can announce incoming text messages.
Push the VR button or Phone button and
say:
1. “
Listen
” to have the system read an incoming
text message. (Must have compatible mobile
phone paired to Uconnect system.)
2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messages
and follow the system prompts.
NOTE:Only use the numbering listed in the provided
table. Otherwise, the system will not transpose the
message.
Did You Know: Your mobile phone must have the
full implementation of the Message Access Profile
(MAP) to take advantage of this feature. For details
about MAP, visit UconnectPhone.com.
Apple® iPhone® iOS 5 or later supports reading
incoming text messages only. For further
information on how to enable this feature on your
Apple® iPhone®, refer to your iPhone® “User
Manual”.
Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5
minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
5
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MULTIMEDIA257
NOTE:To use Apple CarPlay®, make sure that cellular
data is turned on, and that you are in an area with
cellular coverage. Your data and cellular coverage
is shown on the left side of the radio screen. Data
plan rates apply.
Once Apple CarPlay® is up and running on your
Uconnect system, the following features can be
utilized using your iPhone® data plan:
Phone
Music
Messages
Maps
Phone
With Apple CarPlay®, push and hold the
VR button on the steering wheel to
activate a Siri voice recognition session.
You can also press and hold the Home
button within Apple CarPlay® to start talking to Siri.
This allows you to make calls or listen to voicemail
as you normally would using Siri on your iPhone®.
NOTE:Only temporarily pushing the VR button on the
steering wheel launches a built-in Uconnect VR
session, not a Siri session, and it will not function
with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all
your artists, playlists, and music from
iTunes® or any third party application
installed on your device. Using your
iPhone® data plan, you can also use select third
party audio apps including music, news, sports,
podcasts, and more.
Messages
Push and hold the VR button on the
steering wheel to activate a Siri voice
recognition session. Apple CarPlay®
allows you to use Siri to send or reply to
text messages. Siri can also read incoming text
messages, but drivers will not be able to read
messages, as everything is done via voice.
Maps
Push and hold the VR button on the
steering wheel until the beep or tap the
Microphone icon to ask Apple® Siri to
take you to a desired destination by
voice. You can also touch the Navigation icon in
Apple CarPlay® to access Apple® Maps.
Apps
The Apple CarPlay® App plays all compatible apps
that are available to use, every time it is launched.
You must have the compatible app downloaded,
and you must be signed in to the app through your
mobile device for it to work with Apple CarPlay®. Refer to http://www.apple.com/ios/carplay (US) or
https://www.apple.com/ca/ios/carplay (Canada)
to see the latest list of available apps for Apple
CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and
mobile phone maker. Some Apple CarPlay®
features may not be available in every region and/
or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a number of
its apps onto your Uconnect touchscreen. Connect
your iPhone® 5 or higher to one of the media USB
ports, using the factory-provided Lightning cable,
and press the new Apple CarPlay® icon that
replaces your Phone icon on the main menu bar to
begin Apple CarPlay®. Push and hold the VR
button on the steering wheel, or press and hold the
Home button within Apple CarPlay®, to activate
Siri, which recognizes natural voice commands to
use a list of your iPhone® features:
Phone
Music
Messages
Maps — If Equipped
Additional Apps — If Equipped
5
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258MULTIMEDIA
NOTE:Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., registered
in the US and other countries. Apple® terms of use
and privacy statements apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic
Bluetooth® Pairing
After connecting to Android Auto™ or Apple
CarPlay® for the first time and undergoing the
setup procedure, the smartphone pairs to the
Uconnect system via Bluetooth® without any setup
required every time it is within range, if Bluetooth®
is turned on.
NOTE:Apple CarPlay® uses a USB connection while
Android Auto™ uses both USB and Bluetooth®
connections to function. The connected device is
unavailable to other devices when connected
using Android Auto™ or Apple CarPlay®.
Multiple Devices Connecting To The Uconnect
System — If Equipped
It is possible to have multiple devices connected to
the Uconnect system. For example, if using Android
Auto™/Apple CarPlay®, the connected device will
be used to place hands-free phone calls or send
hands-free text messages. However, another device can also be paired to the Uconnect system,
via Bluetooth®, as an audio source, so the
passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be
launched from the front and center console USB
ports.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Ú
page 332.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans
-
mission and use of data from your vehicle
Ú page 276.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
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262MULTIMEDIA
How It Works
1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded. SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 4G (data) coverage and/or
GPS signals are unavailable or obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
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IN CASE OF EMERGENCY333
(Continued)
ASSIST Call
The ASSIST button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to an SOS operator. To
cancel the SOS Call connection, push the SOS call
button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console. 2. The LED light located within the ASSIST and
SOS buttons on the overhead console will turn
green once a connection to an SOS operator
has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to an SOS operator:
Indication that the occupant placed an SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with the vehicle
occupants, and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
7
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