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246MULTIMEDIA
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak
commands in phrases or complete sentences. The
system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
system requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep. To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
Phone, you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please
visit UconnectPhone.com for complete mobile
phone compatibility information.

Uconnect 4 With 7-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow these steps to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters Phone Mode and no other device(s)
have previously been paired. If the system
has a phone previously paired, even if no

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phone is currently connected with the
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select “Bluetooth®” and ensure it is
enabled. Once enabled, the mobile phone
will begin to search for Bluetooth® connec -
tions.
NOTE:During the pairing procedure, you may receive a
pop-up on your touchscreen asking you to make
sure the PIN on the touchscreen matches the PIN
from the pop-up on your mobile phone.
5. If “No” is selected, and you still would like to pair a mobile phone, press the Phone Pairing
or Settings button from the Uconnect Phone
main screen.
Press the Paired Phones button or the Add
Device button.
Search for available devices on your
Bluetooth®-enabled mobile phone. When
prompted on the phone, select “Uconnect”
and accept the connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting. 7. When your mobile phone finds the Uconnect
system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect system
automatically when entering the vehicle. Only
one mobile phone and/or one Bluetooth®
audio device can be connected to the
Uconnect system at a time. If “No” is selected,
simply select “Uconnect” from the mobile
phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the
phone priority is determined by the order in which
it was paired. The most recent phone paired will
have the higher priority.
NOTE:During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
system to access your “messages” and “contacts”.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect system. You can also use the following VR command “Show
Paired Phones” to bring up the Paired Phone
screen from any screen on the radio.
NOTE:Software updates on your phone or the Uconnect
system may interfere with the Bluetooth®
connection. If this happens, simply repeat the
pairing process. However, first make sure to delete
the device from the list of phones on your
Uconnect system. Next, be sure to remove
Uconnect from the list of devices in your phone’s
Bluetooth® settings.
PAIR A BLUETOOTH® STREAMING AUDIO
DEVICE

1. Press the Media button on the touchscreen to
begin.

2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:If there is no device currently connected with the
system, a pop-up will appear.
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248MULTIMEDIA
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices within
range.
NOTE:For devices which are not made a favorite, the
device priority is determined by the order in which
it was paired. The most recent device paired will
have the higher priority.
You can also use the following VR command “Show
Paired Phones” to bring up a list of paired audio
devices.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the
highest priority paired phone and/or Audio Device
within range. If you need to choose a particular
phone or audio device follow these steps:
1. Press the

Settings
button on the touchscreen.

2. Press the Paired Phones or Audio Sources button.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE

Uconnect 4 With 7-inch Display

1. Press the Uconnect Phone Pairing or Settings button.

2. Press the Paired Phones or Audio Sources button. 3. Press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE

1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred “Connected
Phone” from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.

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PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has
the ability to download contact names and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature. Your
mobile phone may receive a pop-up asking for
permission for the Uconnect system to access your
messages and contacts. Selecting “Ok” or “Allow”
will sync your contacts with the Uconnect system.
See the Uconnect website, UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phonebook Ú page 253.
Automatic download and update of a phone -
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is made
to the Uconnect Phone, for example, after you
start the vehicle.
A maximum of 5,000 contact names with four
numbers per contact will be downloaded and
updated every time a phone is connected to the
Uconnect Phone.
Depending on the maximum number of entries
downloaded, there may be a short delay before
the latest downloaded names can be used. Until then, if available, the previously downloaded
phonebook is available for use.
Only the phonebook of the currently connected
mobile phone is accessible.
This downloaded phonebook cannot be edited
or deleted on the Uconnect Phone. These can
only be edited on the mobile phone. The
changes are transferred and updated to
Uconnect Phone on the next phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your
favorites:

1. After loading the mobile phonebook, press
the Favorites button on the touchscreen, and
then press one of the +Add Favorite Contact
buttons that appears on the list.

2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and
then select the appropriate number. Press the
Down Arrow button or the Settings Gear button
next to the selected number to display the
option’s pop-up. In the pop-up, select “Add to
Favorites”.
NOTE:If the Favorites list is full, you will be asked to
remove an existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon or the Settings Gear icon next to the contact you want
to remove from your favorites. This will bring
up the options for that Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are available
and supported by Bluetooth® on your mobile
service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect Phone. Check with
your mobile service provider for the features that
you have.
Here are the phone options with Uconnect:
Redial
Dial by pressing in the number

Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)

Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
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CALL CONTROLS
The touchscreen allows you to control the following
call features:

Uconnect 4 With 7-inch Display

Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
current call on hold or answer the incoming call.

Uconnect 4 With 7-inch Display

1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls
1 — Answer Button
2 — Caller ID Box

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ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 4 With 7-inch Display

If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
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SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 432.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your
digital experience.
Android Auto™ is a feature of your
Uconnect system, and your
Android™ 6.0 or higher powered
smartphone with a data plan, that
allows you to project your
smartphone and a number of its apps onto the
touchscreen radio display. Android Auto™ brings
you useful information, and organizes it into simple
cards that appear just when they are needed.
Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs
and buttons on your radio faceplate, and the radio
display’s touchscreen to control many of your
apps. To use Android Auto™, perform the following
procedure:
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.
1. Download the Android Auto™ app from the
Google Play store on your Android™-powered
smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle.
If the Android Auto™ app was not downloaded,
the first time you plug your device in the app
begins to download. Your vehicle should be in
PARK the first time you use the app.
NOTE:Be sure to use the factory-provided USB cable that
came with your phone, as aftermarket cables may
not work.

Android Auto™ And LTE Data Coverage

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NOTE:To use Android Auto™, make sure you are in an
area with cellular coverage. Android Auto™ may
use cellular data and your cellular coverage is
shown in the upper right corner of the radio screen.
Data plan rates apply.
3. Once the device is connected and recognized,
the Phone icon on the drag & drop menu bar
changes to the Android Auto™ icon.
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also
launch it by pressing the Android Auto™ icon on the
touchscreen.
Once Android Auto™ is up and running on your
Uconnect system, the following features can be
utilized using your smartphone’s data plan:
Google Maps™ for navigation
YouTube Music, Spotify, iHeart Radio, etc. for
music
Hands-free calling and texting for communica -
tion
Various compatible apps
Maps

Push and hold the Voice Recognition (VR)
button on the steering wheel until the
beep or tap the Microphone icon to ask
Google to take you to a desired destination by voice. You can also touch the Navigation icon in
Android Auto™ to access other navigation apps.

While using Android Auto™, Google Maps™
provides voice-guided:
Navigation
Live traffic information
Lane guidance
For further information, refer to www.android.com/
auto (US) or https://www.android.com/intl/
en_ca/auto (Canada).
For further information on the navigation function,
please refer to https://support.google.com/
android or https://support.google.com/
androidauto.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you
can stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up
on your smartphone prior to using Android Auto™
for them to work with Android Auto™.
NOTE:To see the track details for the music playing
through Android Auto™, select the Uconnect
system’s media screen. For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and
hold the VR button on the steering wheel
to activate voice recognition specific to
Android Auto™. This allows you to send
and reply to text messages, have incoming text
messages read out loud, and place and receive
hands-free calls.
Apps
The Android Auto™ App displays all the compatible
apps that are available to use with Android Auto™,
every time it is launched. You must have the
compatible app downloaded, and you must be
signed in to the app through your mobile device for
it to work with Android Auto™.
Refer to https://play.google.com/store/apps to
see the latest list of available apps for Android
Auto™.
Android Auto™ Voice Command
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.
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