
82STARTING AND OPERATING
(Continued)
NOTE:
The transmission electronics are self-calibrating; there -
fore, the first few shifts on a new vehicle may be some -
what abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles (kilome -
ters).
In the event of a mismatch between the gear selector
position and the actual transmission gear (for example,
driver selects REVERSE while driving forward), the posi -
tion indicator will blink continuously until the selector is
returned to the proper position, or the requested shift
can be completed.
The electronically controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions.
The 9-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration is refined to optimize the
customer’s driving experience and fuel economy. By
design, some vehicle and driveline combinations utilize
NINTH gear only in very specific driving situations and
conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and MANUAL (AutoStick) shift positions.
Manual shifts can be made using the AutoStick shift
control. Moving the gear selector into the MANUAL (-/+)
position (beside the DRIVE position) activates AutoStick
mode, providing manual shift control and displaying the
current gear in the instrument cluster (as 1, 2, 3, etc.). Toggling the gear selector forward (-) or rearward (+) while
in the MANUAL position will manually select the
transmission gear Úpage 84.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward), it
is probably in the MANUAL (AutoStick [+/-]) position
(beside the DRIVE position). In MANUAL (AutoStick) mode,
the transmission gear (1, 2, 3, etc.) is displayed in the
instrument cluster. Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK, REVERSE,
and NEUTRAL.
Gear Selector
GEAR RANGES
Do not press the accelerator pedal when shifting out of
PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is espe
-
cially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exiting
the vehicle.
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84STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission
automatically upshifts through all forward gears.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong head
winds, or while towing a heavy trailer), use the AutoStick
shift control to select a lower gear
Úpage 84. Under
these conditions, using a lower gear will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the
transmission shift schedule, reduce engine torque, and/or
expand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may illuminate,
and the transmission may operate differently until the
transmission cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch, and shifts into EIGHTH or NINTH gear,
are inhibited until the transmission fluid is warm
Úpage 85. Normal operation will resume once the
transmission temperature has risen to a suitable level.
SPORT — If Equipped
This mode alters the transmission's automatic shift
schedule for sportier driving. Upshift speeds are increased
to make full use of available engine power.
SPORT mode is activated using the rotary switch on the
center console
Úpage 88.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer
service is required.
AutoStick
AutoStick is a driver interactive transmission feature
providing manual shift control, giving you more control of
the vehicle. AutoStick allows you to maximize engine
braking, eliminate undesirable upshifts and downshifts,
and improve overall vehicle performance. This feature can
also provide you with more control during passing, city
driving, cold slippery conditions, mountain driving, trailer
towing and many other situations.
Operation
When the gear selector is in the AutoStick position (beside
the DRIVE position), it can be moved forward and
rearward. This allows the driver to manually select the
transmission gear being used. Moving the gear selector
forward (-) triggers a downshift, and rearward (+) an
upshift. The current gear is displayed in the instrument
cluster.
NOTE:
In AutoStick mode, the transmission will only shift up or
down when the driver moves the gear selector rearward (+)
or forward (-), except as follows:
The transmission will automatically upshift when
necessary to prevent engine overspeed.
The transmission will automatically downshift as the
vehicle slows (to prevent engine lugging) and will
display the current gear.
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STARTING AND OPERATING85
The transmission will automatically downshift to FIRST or
SECOND gear (depending on model) when coming to a
stop. After a stop, the driver should manually upshift (+)
the transmission as the vehicle is accelerated.
You can start out (from a stop) in FIRST or SECOND
gear. Starting out in SECOND gear can be helpful in
snow or icy conditions. Tap the gear selector forward or
rearward to select the desired gear after the vehicle is
brought to a stop.
If a requested downshift would cause the engine to
overspeed, that shift will not occur.
The system will ignore attempts to upshift at too low of
a vehicle speed.
Avoid using Cruise Control when AutoStick is engaged
because the transmission will not shift automatically.
Transmission shifting will be more noticeable when
AutoStick is enabled.
The system may revert to automatic shift mode if a
fault or overheat condition is detected.
To disengage AutoStick mode, return the gear selector to
the DRIVE position. You can shift in or out of the AutoStick
position at any time without taking your foot off the
accelerator pedal.Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE:The torque converter clutch will not engage until the trans -
mission fluid is warm (usually after 1 to 3 miles [2 to 5 km]
of driving). Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when cold. This is
normal. The torque converter clutch will function normally
once the transmission is sufficiently warm.
FOUR-WHEEL DRIVE OPERATION
1-SPEED FOUR-WHEEL DRIVE
(4WD) — IF EQUIPPED
This feature provides on-demand four-wheel drive (4WD).
The system is automatic with no driver inputs or additional
driving skills required. Under normal driving conditions,
the front wheels provide most of the traction. If the front
wheels begin to lose traction, power is shifted
automatically to the rear wheels. The greater the front
wheel traction loss, the greater the power transfer to the
rear wheels. Additionally, on dry pavement under heavy throttle input
(where one may have no wheel spin), torque will be sent to
the rear in a preemptive effort to improve vehicle launch
and performance characteristics.
2-SPEED FOUR-WHEEL DRIVE
(4WD) — I
F EQUIPPED
2-Speed 4x4 Switch
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
CAUTION!
All wheels must have the same size and type tires.
Unequal tire sizes must not be used. Unequal tire size
may cause failure of the power transfer unit.
4
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STARTING AND OPERATING89
NOTE:
Even if the power steering assistance is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
If the condition persists, see an authorized dealer for
service.
STOP/START SYSTEM
The Stop/Start system was designed to reduce fuel
consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal or pressing
the accelerator pedal will automatically restart the engine.
This vehicle has been upgraded with a heavy-duty battery,
starter, as well as other engine parts, to handle the
additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every normal
customer engine start. At that time, the system will go into
STOP/START READY.
To Activate The Autostop Mode, The Following Must Occur:
The system must be in STOP/START READY state. A
“STOP/START READY” message will be displayed in the
instrument cluster display within the Stop/Start
section
Úpage 63.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and the
brake pedal pressed. The engine will shut down, the tachometer will move to the
zero position, and the Stop/Start indicator light will
illuminate indicating you are in Autostop. Customer
settings will be maintained upon return to an
engine-running condition.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions to see if they are fulfilled.
Detailed information about the operation of the Stop/Start
system may be viewed in the instrument cluster display
Stop/Start Screen. In the following situations, the engine
will not stop:
Driver’s seat belt is not buckled
Driver’s door is not closed
Battery temperature is too warm or cold
Battery charge is low
The vehicle is on a steep grade
Cabin heating or cooling is in process and an accept -
able cabin temperature has not been achieved
HVAC is set to full defrost mode at a high blower speed
HVAC is set to MAX A/C
Engine has not reached normal operating temperature
The transmission is not in a forward or reverse gear
Hood is open
Brake pedal is not pressed with sufficient pressure with
vehicle in DRIVE (D) position
Accelerator pedal input
Engine temperature is too high
5 mph (8 km/h) threshold has not been achieved from
previous Autostop
Steering angle is beyond threshold
It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a STOP/
START READY state under more extreme conditions of the
items listed previously.TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when the
brake pedal is released or the accelerator pedal is
pressed. The transmission will automatically re-engage
upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission gear selector is moved out of DRIVE,
except in the PARK position
To maintain cabin temperature comfort
HVAC is set to full defrost mode
HVAC system temperature or fan speed is manually
adjusted
Battery voltage drops too low
Stop/Start OFF switch is pushed
A Stop/Start system error occurs
Steering wheel is turned beyond threshold
4
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STARTING AND OPERATING113
(Continued)
NOTE:If snow, ice, mud, or any foreign substance builds up on
the camera lens, clean the lens, rinse with water, and dry
with a soft cloth. Do not cover the lens.
REFUELING THE VEHICLE
There is no fuel filler cap. Two flapper doors inside the pipe
seal the system.
1. Open the fuel filler door by pushing on the rear edge
of the fuel door.
Fuel Door
2. Insert the fuel nozzle fully into the filler pipe; the nozzle opens and holds the flapper door while
refueling.
3. Fill the vehicle with fuel, and when the fuel nozzle “clicks” or shuts off, the fuel tank is full.
Fuel Filler
4. Keep the nozzle in the filler for five seconds after nozzle clicks to allow fuel to drain from the nozzle.
5. Remove the fuel nozzle and close the fuel door.
VEHICLE LOADING
CERTIFICATION LABEL
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a certification
label affixed to the driver's side door or pillar.
This label contains the month and year of manufacture,
Gross Vehicle Weight Rating (GVWR), front and rear Gross
Axle Weight Rating (GAWR), and Vehicle Identification
Number (VIN). A Month-Day-Hour (MDH) number is
included on this label and indicates the Month, Day and
Hour of manufacture. The bar code that appears on the
bottom of the label is your VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo.
The label also specifies maximum capacities of front and
rear Gross Axle Weight Rating (GAWR). Total load must be
limited so GVWR and front and rear GAWR are not
exceeded.
To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in time
when an obstacle is seen. It is recommended that
the driver look frequently over his/her shoulder when
using ParkView.
CAUTION!
WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light (MIL)
to turn on.
A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
WARNING!
4
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114STARTING AND OPERATING
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo
area so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle,
springs, tires or wheels). Heavier axles, or suspension
components sometimes specified by purchasers for
increased durability, do not necessarily increase the
vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires
must be equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size
listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb weight
values are determined by weighing your vehicle on a
commercial scale before any occupants or cargo are
added.
Loading
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.
The entire vehicle should first be weighed on a commercial
scale to ensure that the GVWR has not been exceeded.
The weight on the front and rear of the vehicle should then
be determined separately to be sure that the load is
properly distributed over the front and rear axle. Weighing
the vehicle may show that the GAWR of either the front or
rear axles has been exceeded but the total load is within
the specified GVWR. If so, weight must be shifted from
front to rear or rear to front as appropriate until the
specified weight limitations are met. Store the heavier
items down low and be sure that the weight is distributed
equally. Stow all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with your
vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo, and tongue
weight. The total load must be limited so that you do not
exceed the GVWR
Úpage 113.
WARNING!
Do not load your vehicle any heavier than the GVWR or
the maximum front and rear GAWR. If you do, parts on
your vehicle can break, or it can change the way your
vehicle handles. This could cause you to lose control.
Overloading can shorten the life of your vehicle.
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STARTING AND OPERATING119
Four-Pin Connector
Seven-Pin Connector
TOWING TIPS
Before towing, practice turning, stopping, and backing up
the trailer in an area located away from heavy traffic.
Automatic Transmission
The DRIVE (D) range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent
shifting does occur while in DRIVE, use the AutoStick shift
control to select a lower gear.
NOTE:Using a lower gear while operating the vehicle under heavy
loading conditions will improve performance and extend
transmission life by reducing excessive shifting and heat
build up. This action will also provide better engine
braking.
AutoStick — If Equipped
When using the AutoStick shift control, select the
highest gear that allows for adequate performance and
avoids frequent downshifts. For example, choose “5” if
the desired speed can be maintained. Choose “4” or
“3” if needed to maintain the desired speed.
To prevent excess heat generation, avoid continuous
driving at high RPM. Reduce vehicle speed as neces -
sary to avoid extended driving at high RPM. Return to a
higher gear or vehicle speed when grade and road
conditions allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use Cruise Control in flat terrain and with light loads to
maximize fuel efficiency.
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
4
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STARTING AND OPERATING125
NOTE:Remember, never drive diagonally across a hill — drive
straight up or down.
If the wheels start to slip as you approach the crest of a
hill, ease off the accelerator and maintain headway by
turning the front wheels slowly left and right. This may
provide a fresh “bite” into the surface and may provide
traction to complete the climb.
Traction Downhill
Shift the transmission into a low gear and the 4WD system
to 4WD LOW range or Select Hill Descent Control (if
equipped)
Úpage 143. Let the vehicle go slowly down the
hill with all four wheels turning against engine
compression drag. This will permit you to control the
vehicle speed and direction.
When descending mountains or hills, repeated braking
can cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is always
a good idea to check for damage.
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
Inspect the radiator for mud and debris and clean as
required.
Check threaded fasteners for looseness, particularly
on the chassis, drivetrain components, steering, and
suspension. Retighten them, if required, and torque to
the values specified in the Service Manual.
Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
Impacted material can cause wheel imbalance.
Freeing the wheels of impacted material will likely
rectify imbalance condition.
WARNING!
Abrasive material in any part of the braking system may
cause excessive wear or unpredictable braking
performance. Full braking power may not be available
to prevent a collision. If you have been operating your
vehicle in dirty conditions, inspect and clean the
braking components as soon as possible.
4
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