2023 INFINITI QX80 service

EMERGENCY SUPPORT
INFINITI InTouch®Services provide various
services to support dealing with emergen-
cies of the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle E-Call* (SOS) button and con-
necting to the INFINITI InTouch
®Services
Response Center. The INFINITI InTouch®
Services Response Center can specify the
location of the vehicle via GPS, and the
information will be sent to the police or other
agencies as needed.
*: "E-Call" is an abbreviation for the "Emer-
gency Call".
For information about other INFINITI In-
Touch
®Services emergency support related
services, contact the INFINITI InTouch®
Services support line at 1-855-444-7244
or refer to the INFINITI InTouch®Services
website www.infinitiusa.com/intouch (for
U.S.)/www.infiniti.ca/intouch/en/ (for Ca-
nada).
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions: — Emergency functions and services
will not be available without a
paid subscription to INFINITI In-
Touch
®Services.
— The INFINITI InTouch®Services
network system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as
tunnels, underground parking
garages, behind buildings or in
mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your
vehicle are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or
emergency.
. Park the vehicle in a safe location and
set the parking brake before operat-
ing the E-Call (SOS) button. .
Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
may adversely affect the operation of
the pacemaker while using the
INFINITI InTouch
®Services.
Instruments and controls2-65
E-CALL (SOS) BUTTON (if so equipped)

2-66Instruments and controls
WAC0510X
Making an emergency call
The E-Call (SOS) button is located near the
map light.
1. Push the E-Call (SOS) button.
2. When the line is connected, speak to theResponse Specialist.
If you want to cancel the emergency call,
push and hold the E-Call (SOS) button for a
few seconds.
NOTE:
. After the E-Call (SOS) button is pushed,
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being used by other services.
. An indicator light on the E-Call (SOS)
button shows the readiness of the
emergency support system. If the in-
dicator light is not illuminated, pushing
the E-Call (SOS) button does not con-
nect your vehicle to the Response Spe-
cialist.
The indicator light blinks while con-
nected to the INFINITI InTouch
®Ser-
vices Response Center.
. Even when the indicator light is illumi-
nated, connection to the INFINITI In-
Touch
®Services Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
place the ignition switch in the OFF
position.
CUP HOLDERS
CAUTION
. Avoid abrupt starting and braking
when the cup holder is being used to
prevent spilling the drink. If the liquid
is hot, it can scald you or your
passenger.
. Use only soft cups in the cup holder.
Hard objects can injure you in an
accident.
. Do not recline the rear seatback when
you use the cup holders on the rear
armrest. Doing so may cause the
beverages to spill over, and if they
are hot, they may scald the passen-
gers.
STORAGE

2-72Instruments and controls
.Do not allow people to ride in any
area of your vehicle that is not
equipped with seats and seat belts.
. The child restraint top tether strap
may be damaged by contact with
items in the cargo area. Secure any
items in the cargo area. Your child
could be seriously injured or killed in a
collision if the top tether strap is
damaged.
. Be sure everyone in your vehicle is in
a seat and using a seat belt properly.
CAUTION
Do not apply a total load of more than
22 lb (10 kg)or 7 lb (3 kg)to the
hook.
JVI0309X
CARGO FLOOR BOX
Push the handle to open the cargo floor
board.
JVI1741X
ROOF RACK
Do not apply any load directly to the roof
side rails. Cross bars must be installed before
applying load/cargo/luggage to the roof of
the vehicle. Genuine INFINITI accessory
cross bars are available through an INFINITI
retailer. It is recommended that you visit an
INFINITI retailer for additional information.
The service load capacity for the roof side
rails is 221 lb (100 kg), however do not
exceed the accessory cross bars load capa-
city.
Be careful that your vehicle does not exceed
the Gross Vehicle Weight Rating (GVWR) or
its Gross Axle Weight Rating (GAWR front

2-76Instruments and controls
Auto reverse function
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the window.
If the control unit detects something caught
in the window as it is closing, the window
will be immediately lowered.
The auto reverse function can be activated
when the window is closed by automatic
operation when the ignition switch is in the
ON position or for 45 seconds after the
ignition switch is pushed to the OFF posi-
tion.
Depending on the environment or driving
conditions, the auto reverse function may
be activated if an impact or load similar to
something being caught in the window
occurs.
If the windows do not close auto-
matically
If the power window automatic function
(closing only) does not operate properly,
perform the following procedure to initialize the power window system.
1. Push the ignition switch to start the
engine.
2. Close the door.
3. After starting the engine, open the window completely by operating the
power window switch.
4. Pull the power window switch and hold it to close the window, and then hold the
switch more than 3 seconds after the
window is closed completely.
5. Release the power window switch. Op- erate the window by the automatic
function to confirm the initialization is
complete.
6. Perform steps 2 through 5 above for other windows.
If the power window automatic function
does not operate properly after performing
the procedure above, have your vehicle
checked. It is recommended you visit an
INFINITI retailer for this service.
WARNING
. In an accident you could be thrown
from the vehicle through an open
moonroof. Always use seat belts
and child restraints.
. Do not allow anyone to stand up or
extend any portion of their body out
of the moonroof opening while the
vehicle is in motion or while the
moonroof is closing.
CAUTION
.Remove water drops, snow, ice or
sand from the moonroof before
opening.
. Do not place any heavy object on the
moonroof or surrounding area.
MOONROOF

2-78Instruments and controls
something being caught in the moonroof
occurs.
If the moonroof does not operate
If the moonroof does not operate properly,
perform the following procedure to initialize
the moonroof operation system.
1. If the moonroof is open, close it fully byrepeatedly pushing the moonroof switch
to the CLOSE
position.
2. Push and hold the switch to the CLOSE
position.
3. Release the moonroof switch after the moonroof moves slightly up and down.
4. Push and hold the switch to the OPEN
position to fully tilt the moonroof down.
5. Check if the moonroof switch operates normally.
If the moonroof does not operate properly
after performing the procedure above, have
your vehicle checked. It is recommended you
visit an INFINITI retailer for this service.
SIC3642
To activate or deactivate the welcome light
function, perform the following procedure.
1. Push the ignition switch to the ON position.
2. Open the driver’s side door.
3. Within 20 seconds after the ignition switch is pushed to the ON position,
push the door open request switch on
the driver’s side door handle for more
than 5 seconds with the driver’s door
open.
4. A chime sounds when the setting is completed.
Once the welcome light function is active,
the puddle light
and the passenger cabin illumination will illuminate when you ap-
proach the vehicle with the Intelligent Key
(within approximately 3.3 ft (1 m) of the
antenna built inside the door handles) and
the following conditions are met.
.
All doors are closed and locked.
. The ignition switch is in the LOCK or OFF
position.
. The Intelligent Key is outside the vehicle.
. The puddle light operates within a set
duration.
BATTERY SAVER SYSTEM
The welcome light function will be deacti-
vated automatically to prevent battery dis-
charge under the following conditions. To
activate the welcome light function again,
unlock any door.
. If the welcome light function does not
operate within a set duration. Note that
the duration is set to 9 days as the
factory default setting.
. If the welcome light function is activated
15 consecutive times when you approach
and leave the vehicle with the Intelligent
Key without the doors being unlocked.
WELCOME LIGHT

is pushed during power open or close, the
power operation will be canceled and the
liftgate can be operated manually.
SPA2777
Safe Mode
If the gas stays of the liftgatelose
pressure, the power liftgate safe mode is
activated. When the safe mode is activated,
the liftgate intermittently closes. Then the
liftgate will be pulled to the closed and
latched position by a motor.
The power liftgate cannot be opened using
the switches at any time in the safe mode.
Do not operate the liftgate again until it is
checked. It is recommended you visit an
INFINITI retailer for this service.
CAUTION
. If the power liftgate does not stay
open or if the liftgate unexpectedly
closes at any time, do not operate the
liftgate. There may be a pressure loss
in one or both of the liftgate gas
stays. Have the liftgate inspected. It
is recommended you visit an INFINITI
retailer for this service.
. Do not activate the power liftgate if
one or both of the liftgate gas stays
are removed. Damage to the liftgate
or power liftgate mechanisms may
occur.
AUTO CLOSURE
If the liftgate is pulled down to a partly open
position, the liftgate will pull itself to the
closed position.
Do not apply excessive force when the auto
closure is operating. Excessive force applied
may cause the mechanism to malfunction.
CAUTION
.The liftgate will automatically close
from a partly open position. To avoid
Pre-driving checks and adjustments3-25

sparks near the vehicle when refuel-
ing.
. Do not attempt to top off the fuel
tank after the fuel pump nozzle shuts
off automatically. Continued refuel-
ing may cause fuel overflow, resulting
in fuel spray and possibly a fire.
. Use only an original equipment type
fuel-filler cap as a replacement. It has
a built-in safety valve needed for
proper operation of the fuel system
and emission control system. An in-
correct cap can result in a serious
malfunction and possible injury. It
could also cause the malfunction
indicator light to come on.
. Never pour fuel into the throttle body
to attempt to start your vehicle.
. Do not fill a portable fuel container in
the vehicle or trailer. Static electricity
can cause an explosion of flammable
liquid, vapor or gas in any vehicle or
trailer. To reduce the risk of serious
injury or death when filling portable
fuel containers:
— Always place the container on the ground when filling.
— Do not use electronic devices when filling. — Keep the pump nozzle in contact
with the container while you are
filling it.
— Use only approved portable fuel containers for flammable liquid.
CAUTION
. If fuel is spilled on the vehicle body,
flush it away with water to avoid
paint damage.
. Insert the cap straight into the fuel-
filler tube, then tighten until the fuel-
filler cap clicks. Failure to tighten the
fuel-filler cap properly may cause the
malfunction indicator light (MIL)
to illuminate. If thelight illumi-
nates because the fuel-filler cap is
loose or missing, tighten or install the
cap and continue to drive the vehicle.
The
light should turn off after a
few driving trips. If thelight does
not turn off after a few driving trips,
have the vehicle inspected. It is
recommended you visit an INFINITI
retailer for this service.
. The Loose Fuel Cap warning will
appear if the fuel-filler cap is not
properly tightened. It may take a few driving trips for the message to be
displayed. Failure to tighten the fuel-
filler cap properly after the Loose
Fuel Cap warning appears may cause
the
Malfunction Indicator Light
(MIL) to illuminate.
Turn the cap counterclockwise to remove.
To tighten, turn the cap clockwise until a
single click is heard.
Pre-driving checks and adjustments3-27

WAE0902X
Refer to the digital INFINITI InTouch®Own-
er’s Manual using the QR code on this page
(US only), or your printed INFINITI InTouch
®
Owner’s Manual (if so equipped). This man-
ual includes the following information.
. Navigation system
. Audio system
. Bluetooth
®Hands-Free Phone System
. Apple CarPlay®
.Android AutoTM
.INFINITI InTouch®Services
. SiriusXM TrafficTM
.SiriusXM®Travel Link
. SiriusXM®Radio .
Amazon Alexa
. Viewing information
. Other settings
. Voice recognition
. General system information
WARNING
.Do not disassemble or modify this
system. If you do, it may result in
accidents, fire, or electric shock.
. Do not use this system if you notice
any abnormality, such as a frozen
screen or lack of sound. Continued
use of the system may result in
accident, fire or electric shock.
. In case you notice any foreign object
in the system hardware, spill liquid on
it, or notice smoke or smell coming
from it, stop using the system im-
mediately. It is recommended you
visit an INFINITI retailer for servi-
cing. Ignoring such conditions may
lead to accidents, fire, or electric
shock.
. Park the vehicle in a safe location and
apply the parking brake to view the
images on the touch screen display.
Do not attempt to operate the system in
extreme temperature conditions [below
−4°F (−20°C) and above 158°F (70°C)].
Operating this system under these condi-
tions may result in system malfunctions.
Monitor, climate, audio, phone and voice recognition systems4-3
INFINITI INTOUCH®OWNER’S MANUALSAFETY NOTE