2023 INFINITI QX50 warning

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that
are programmed for the vehicle. If another
Intelligent Key is in range or inside the vehicle,
the vehicle system may respond differently
than expected.
SymptomPossible CauseRemedy
When engaging the P (Park) position The Push Ignition to OFF warning
appears in the display. The ignition switch is in the ON position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get
out of the vehicle The Door Open warning appears on the
display.
The ignition switch is in the ON position.Place the ignition switch in the OFF
position.
When closing the door after getting out
of the vehicle The No Key Detected warning appears
on the display, the outside chime sounds
three times.
The ignition switch is in the ON position.
Place the ignition switch in the OFF
position.
The Rear Door Alert warning message
appears on the display, the horn sounds
three times twice, or a Check Rear Seat
for All Articles warning appears on the
display. The Rear Door Alert is activated.
Check the back seat for all articles, press
the OK button to clear the Rear Door
Alert warning message.
When closing the door with the inside
lock knob turned to LOCK The outside chime sounds for approxi-
mately 3 seconds and all the doors un-
lock.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
3-16Pre-driving checks and adjustments

SymptomPossible CauseRemedy
When pushing the door handle or lift-
gate request switch or the
button
on the Intelligent Key to lock the door The outside chime sounds for approxi-
mately 2 seconds.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the ignition switch to
start the engine The Key Battery Low warning appears
on the display.
The battery charge may be getting low.Replace the battery with a new one.
For additional information, see “Battery
replacement” (P. 8-22).
The No Key Detected warning appears
on the display, the outside chime sounds
three times and the inside warning chime
sounds for approximately 3 seconds. The battery charge may be getting low.
Replace the battery with a new one.
For additional information, see “Battery
replacement” (P. 8-22).
When pushing the ignition switch The Key System Error: See Owner’s
Manual warning appears on the display. It warns of a malfunction with the Intelli-
gent Key system.It is recommended that you visit an
INFINITI retailer.
Pre-driving checks and adjustments3-17

Laws in some local communities may restrict
or prohibit the use of Remote Engine Start, or
the amount of time a parked vehicle engine
may idle. For example, some laws require a
person using Remote Engine Start to have
the vehicle in view or may restrict idling time
except in freezing temperatures. Check local
regulations for any requirements.
Other conditions may affect the function of
the Remote Engine Start feature. For addi-
tional information, see “Conditions the Re-
mote Engine Start will not work” (P. 3-20).
Other conditions can affect the performance
of the Intelligent Key transmitter. For addi-
tional information, see “INFINITI Intelligent
Key” (P. 3-2).
REMOTE ENGINE START
OPERATING RANGE
WARNING
• To help avoid risk of injury or death
through unintended operation of the ve-
hicle and/or its systems, including en-
trapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your vehicle. Additionally, the temperature
inside a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people and pets.
• Do not use Remote Engine Start in closed
spaces such as a garage. Do not breathe
exhaust gases; they contain colorless
and odorless carbon monoxide. Carbon
monoxide is dangerous. It can cause un-
consciousness or death.
CAUTION
When the Intelligent Key battery is dis-
charged or other strong radio wave
sources are present near the operating lo-
cation, the Intelligent Key operating range
becomes narrower, and the Intelligent Key
may not function properly.
The Remote Engine Start function can only
be used when the Intelligent Key is within the
specified operating range from the vehicle.
The Remote Engine Start operating range is
approximately 197 ft (60 m) from the vehicle.
REMOTE STARTING THE
VEHICLE
To use the Remote Engine Start feature per-
form the following:
1. Aim the Intelligent Key at the vehicle.
2. Press the
button to lock all doors.
3. Within 5 seconds press and hold the
button until the turn signal lights flash and
the tail lamps turn on. If the vehicle is not
within view press and hold the
but-
ton for at least 2 seconds.
The following events will occur when the en-
gine starts:
• The parking lights will turn on and remain on as long as the engine is running.
• The doors will be locked and the climate control system may come on.
• The engine will continue to run for 10 min- utes. Repeat the steps to extend the time
for an additional 10 minutes. For additional
information, see “Extending engine run
time” (P. 3-20).
Press and hold the brake pedal while switch-
ing the ignition to the ON position before
driving. For additional information, see “Driv-
ing the vehicle” (P. 5-18).
Pre-driving checks and adjustments3-19

EXTENDING ENGINE RUN TIME
The Remote Engine Start feature can be ex-
tended one time by performing the steps listed
in “Remote starting the vehicle” (P. 3-19). Run
time will be calculated as follows:
• The first 10 minute run time will startwhen the Remote Engine Start function is
performed.
• The second 10 minutes will start immedi- ately when the Remote Engine Start func-
tion is performed again. For example, if the
engine has been running for 5 minutes, and
10 minutes are added, the engine will run
for a total of 15 minutes.
• Extending engine run time will bring you to the two Remote Engine Start limit.
A maximum of two Remote Engine Starts, or
a single start with an extension, are allowed
between ignition cycles.
The ignition switch must be cycled to the ON
position and then back to the OFF position
before the Remote Engine Start procedure
can be used again.
CANCELING A REMOTE ENGINE
START
To cancel a Remote Engine Start, perform
one of the following:
• Aim the Intelligent Key at the vehicle and press
until the parking lights turn off.
• Turn on the hazard warning flashers.
• Cycle the ignition switch on and then off.
• The extended engine run time has expired.
• The first 10 minute timer has expired.
• Opening the engine hood.
• Shifting the vehicle out of P (Park).
• The alarm sounds due to illegal entry into the vehicle.
• Pushing the ignition switch without the In- telligent Key in the vehicle.
• Not pressing the brake pedal while pressing the ignition switch with the Intelligent Key
in the vehicle.
CONDITIONS THE REMOTE
ENGINE START WILL NOT WORK
The Remote Engine Start will not operate if
any of the following conditions are present:
• The ignition switch is placed in the ONposition.
• The hood is not securely closed.
• The hazard indicator lights are on.
• The engine is still running. The engine must be completely stopped. Wait at least 6 sec-
onds if the engine goes from running to off.
This is not applicable when extending en-
gine run time.
• The
button is not pressed and held for
at least 2 seconds.
• The
button is not pressed and held
within 5 seconds of pressing the lock
button.
• The brake is pressed.
• The doors are not closed and locked.
• The liftgate is open.
• The I–Key System Error warning message appears in the vehicle information display.
• The alarm sounds due to illegal entry into the vehicle.
3-20Pre-driving checks and adjustments

• Two Remote Engine Starts, or a single Re-mote Engine Start with an extension, have
already been used.
• The vehicle is not in P (Park).
• There is a detected registered key already inside of the vehicle.
• The Remote Engine Start function has been switched to the OFF position in
Vehicle Settings of the vehicle information
display. For additional information, see
“Vehicle information display” (P. 2-19).
The Remote Engine Start may display a
warning or indicator in the vehicle informa-
tion display. For additional information, see
“Vehicle information display” (P. 2-19). 1. Pull the hood lock release handle
O1lo-
cated below the driver side instrument
panel. The hood will spring up slightly.
2. Push the lever
O2at the front of the hood
to the side with your fingertips and raise
the hood.
When closing the hood, lower it slowly and
make sure it locks into place.
WARNING
• Make sure the hood is completely closed
and latched before driving. Failure to do
so could cause the hood to fly open and
result in an accident. •
If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
• Do not pull the hood lock release handle
or push the hood down after the pop-up
engine hood system activates. Doing so
could cause personal injury or damage to
the hood because the hood cannot be
closed manually after the system is acti-
vated. When the pop-up engine hood ac-
tivates, it is recommended you contact
an INFINITI retailer.
LPD2754
HOOD
Pre-driving checks and adjustments3-21

WARNING
• Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
• Do not drive with the liftgate open. This
could allow dangerous exhaust gases to
be drawn into the vehicle. For additional
information, see “Exhaust gas (carbon
monoxide)” (P. 5-4).
• To help avoid risk of injury or death
through unintended operation of the ve-
hicle and/or its systems, including en-
trapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your ve-
hicle. Additionally, the temperature in-
side a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people and pets.
• Always be sure that hands and feet are
clear of the door frame to avoid injury
while closing the liftgate.
OPERATING THE POWER
LIFTGATE
WARNING
• Make sure that all passengers have their
hands, etc., inside the vehicle before
closing the liftgate. •
To help avoid risk of injury or death
through unintended operation of the ve-
hicle and/or its systems, including en-
trapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your ve-
hicle. Additionally, the temperature in-
side a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people or pets.
LPD3058
Instrument panel switch
LIFTGATE
3-22Pre-driving checks and adjustments

• If the liftgate opener switchOAis activated
while the cinching motor is engaged, the
cinching motor will disengage and release
the latch and the liftgate will open.
• The Intelligent Key button must be held for 1 second before the liftgate closes.
• The liftgate close switch
OCcan only be
used to close the liftgate if the power lift-
gate main switch is in the ON position.
• If the liftgate lock switch
ODis activated the
liftgate will begin to close and all doors will
lock.
Stop - Reverse:
During the open/close movement, the lift-
gate can be stopped if the Intelligent Key,
instrument panel or liftgate opener switch
OA, liftgate close switchOCor liftgate lock
switch
ODis pushed. The liftgate can be re-
versed if the Intelligent Key, instrument panel
or liftgate opener switch
OA, liftgate request
switch
OBor liftgate lock switchODis pushed
again.
Auto Reverse:
If an obstacle is detected during power open
or power close, a warning chime will sound
and the liftgate will reverse direction and re-
turn to the full open or full close position. If a second obstacle is detected, the liftgate
motion will stop and the liftgate will enter
manual mode.
A pinch strip is mounted on each side of the
liftgate. If an obstacle is detected by a pinch
strip during power close, the liftgate will re-
verse direction and return to the full open
position.
NOTE:
If the pinch strip is damaged or removed, the
power close function will not operate.
WARNING
There are some small distances immedi-
ately before the closed position which can-
not be detected. Make sure that all passen-
gers have their hands, etc., inside the
vehicle before closing the liftgate. Manual Mode:
If power operation is not available, the lift-
gate may be operated manually. Power op-
eration may not be available if multiple ob-
stacles have been detected in a single power
cycle or if the battery voltage is low.
If the power liftgate opener switch
OAis
pushed during power open or close, the
power operation will be canceled and the
liftgate can be operated manually.
To open the liftgate manually, unlock the
doors, push the liftgate opener switch
OAand
lift the liftgate.
To close, lower and push the liftgate down
securely.
LPD2721
3-24Pre-driving checks and adjustments

WARNING
Prevent unintentional liftgate opening/
closing. There may be conditions when
opening/closing the liftgate is not desired.
Keep the Intelligent Key out of range of the
liftgate, (31.5 in or 80 cm), when washing
or working around the back of the vehicle.
CAUTION
• Interference or malfunction can be
caused by parking in close proximity to
radio or satellite towers.
• Intelligent Key interference could be
caused if you have your key fob stored
next to your cell phone or any RF-
enabled smart card. For additional infor-
mation, see “INFINITI Intelligent Key”
(P. 3-2).
POWER LIFTGATE MAIN SWITCH
The power liftgate operation can be turned
ON
OAor OFFOBby the power liftgate main
switch located in the glove box.
When the power liftgate main switch is
pushed to the OFF position, the power
operation is not available by the power lift-
gate switch or liftgate request switch on the
liftgate.
LPD2767
DO NOT: Swing foot side to side or pause during kick
LPD2723
3-26Pre-driving checks and adjustments