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05
The Pan-European eCall system is an
automatic emergency call service made
in event of a traffic accident or other
accidents on the roads.
SOS
Driver or passenger manually can
make an emergency call in the single
duty dispatch service, by pressing SOS
button to call the necessary emergency
services.
[ Stops sound and SOS is displayed on
screen.
SOS Test (for Russia)
You can start the Pan-European eCall
test mode by pressing the SOS TEST
button.
[ Stops sound and SOS TEST is
displayed on screen.
NOTICE
[ ) R U P R U H L Q I R U P D W L R Q U H I H U W R
W K H U ( P H U J H Q F \ V L W X D W L R Q VV L Q W K H
P D Q X D O
[ ' H S H Q G L Q J R Q \ R X U U H J L R Q W K H
V H U Y L F H P D \ Q R W E H V X S S R U W H G
[ ' H S H Q G L Q J R Q \ R X U U H J L R Q R U Y H K L F O H
P R G H O W K H Q D P H R I W K H E X W W R Q P D \
Y D U \
3 $ 1
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08
Modalities for exercising data
subject’s rights
The data subject (the vehicle’s owner)
has a right of access to data and as
appropriate to request the rectification,
erasure or blocking of data, concerning
him or her, the processing of which
does not comply with the provisions
of Directive 95/46/EC. Any third
parties to whom the data have been
disclosed have to be notified of such
rectification, erasure or blocking carried
out in compliance with this Directive,
unless it proves impossible or involves a
disproportionate effort.
The data subject has a right to complain
to the competent data protection
authority if he or she considers that his
or her rights have been infringed as a
result of the processing of his or her
personal data.
Contact service responsible for handling
access requests (if any): Not applicable
Pan-European eCall System
OBC3N080014
Elements of the Pan-European
eCall system, installed in passenger
compartment:
(1) SOS button
(2) LED
SOS button: the driver/passenger makes
an emergency call to the single duty
dispatch service by pressing the button.
LED: the red and green LED illuminates
for 3 seconds when the ignition switch
is in the ON position. After that they will
switch off at normal operation of the
system.
If there are some problems in the
system, the LED remains in red.
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Emergency situations
Automatic accident reporting
OBC3080024
System operation in the event of a traffic accidentConnection with the Public Safety Answering Point(PSAP)
Emergency services
The Pan-European eCall device automatically makes an emergency call to the Public
Safety Answering Point (PSAP) for proper rescuing operations in the event of vehicle
accident.
For proper emergency services and support, the Pan-European eCall system
automatically transmits the accident data to the Public Safety Answering Point (PSAP)
when a traffic accident is detected.
In this case, the emergency call cannot be hung up by pressing the SOS button and
the Pan-European eCall system remains connected until the emergency service
officer, receiving the call, disconnects the emergency call.
In minor traffic accidents, the Pan-European eCall system may not execute an
emergency call. However, an emergency call may be made manually by pressing the
SOS button.
CAUTION
Operation of the system is impossible in case of absence of mobile transmission
and GPS and Galileo signals.
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08
Manual accident reporting
OBC3080026
The driver or passenger manually can make an emergency call in the Public Safety
Answering Point(PSAP), by pressing SOS button to call the necessary emergency
services.
A call to the emergency services through the Pan-European eCall system can be
cancelled by pressing the SOS button again only before the call connection.
After activation of emergency call in the manual mode (for proper emergency services
and support), the Pan-European eCall system automatically transmits the road
accident data / or data on other accident to the officer of the Public Safety Answering
Point(PSAP) (during emergency call) by pressing the SOS button.
It can be canceled by pressing the button again in 3 seconds. It can’t be canceled
after that.
In case of road accident or other accidents for activation of emergency call in manual
mode it is necessary:
1. Stop the vehicle in accordance with traffic rules to ensure safety to yourself and
other participants of road traffic;
2. Press the SOS button, when pressing the button SOS registration of the device
in the wireless telephonic communication networks is carried out, minimum
data set about vehicle and its location is collected in accordance with of the
technical requirements of the device. After that connection with the officer of the
Pan-European eCall system is made for clearing up reasons (conditions) of the
emergency call.
3. After clearing up reasons of the emergency call, the officer of the Public Safety
Answering Point(PSAP) sends emergency services and completes the emergency
call.
If the emergency call is not carried out in accordance with the procedure, mentioned
above, the emergency call will be considered as erroneous.
