GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-16417394) - 2023 - CRC - 4/26/22
350 Vehicle Care
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light flashes for about one minute and then
stays on for the remainder of the ignition
cycle. A DIC warning message also displays.
The malfunction light and DIC warning
message come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message should go off
after the road tire is replaced and the
sensor matching process is performed
successfully. See "TPMS Sensor Matching
Process" later in this section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. SeeBuying
New Tires 0355.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and audible
alerts outside the vehicle to help when
inflating an underinflated tire to the
recommended cold tire pressure. When the low tire pressure warning light
comes on:
1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal lamp will flash.
When the recommended pressure is
reached, the horn sounds once and the
turn signal lamp will stop flashing and
briefly turn solid.
Repeat these steps for all underinflated tires
that have illuminated the low tire pressure
warning light.
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Do not exceed the maximum
pressure listed on the tire sidewall. See
Tire Sidewall Labeling 0342 and
Vehicle Load Limits 0194.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound multiple
times and the turn signal lamp will continue
to flash for several seconds after filling
stops. To release and correct the pressure,
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-16417394) - 2023 - CRC - 4/26/22
352 Vehicle Care
8Y (6 lb ft). When mounting the trailer
tire onto the trailer wheel be careful not to
damage the sensor.
The Trailering App can be used to view the
tire pressures after the recommended trailer
tire pressures have been entered. Refer to
the trailer tire placard on the trailer or the
trailer tire sidewall for the recommended
tire pressure.
The system is compatible with trailer tires
that have placard pressure values from
103 - 689 kpa (15 - 100 psi). The hole in the
wheel for the tire stem must be 11.43 mm
(0.453 in) in diameter. Use of the pressure
sensors on a wheel with a different stem
hole size could result in loss of air from
the tire.
If a low trailer tire pressure condition is
detected, the TTPMS displays a warning
message on the DIC. If the warning message
is displayed, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the tire placard on the
trailer.
In addition, the TTPMS monitors the
temperature of the trailer tires. If the
system detects a high temperature on one
or more of the trailer tires, a warning
message will be displayed on the DIC. If this warning message is displayed, stop as soon
as possible, and inspect the overheated
trailer tire. Common causes for high trailer
tire temperature are underinflation,
overloading, or tire damage.
TTPMS Malfunction Message
The TTPMS will not function properly if one
or more of the trailer tire sensors are
missing or inoperable. If the system detects
a malfunction, a DIC message indicates that
the system requires service. Some of the
conditions that can cause the service
message to occur are:
.One of the trailer tires has been replaced
with the spare tire which does not have a
learned TTPMS sensor. The DIC message
should turn off after the pressure sensor
is installed in the tire, and the learning
process is performed successfully. See
"TTPMS Sensor Learning Process" under
Trailering App
0296.
.The TTPMS sensor learning process was
not done or not completed successfully.
The DIC message should go off after
successfully completing the sensor
learning process. See "TTPMS Sensor
Learning Process" under Trailering App
0 296.
.One or more TTPMS sensors are missing
or damaged. The DIC message should go
off when the TTPMS sensors are installed
and the sensor learning process is
performed successfully. See "TTPMS
Sensor Learning Process" under Trailering
App 0296.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TTPMS could cause
interference to the TTPMS which could
cause loss of signal reception from the
sensor.
.If the system does not receive the signal
from an individual sensor, an error
message may not occur until the vehicle
has been driver for a period of time.
If the TTPMS is not functioning properly, it
cannot detect or signal a low tire condition.
See your dealer for service if the DIC
message comes on and stays on when the
trailer tire pressures have been checked and
determined to be correct.
Tire Inspection
We recommend that the tires, including
the spare tire, if the vehicle has one, be
inspected for signs of wear or damage
at least once a month.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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372 Vehicle Care
The discharged battery positive (+) terminal
and the discharged battery negative (–)
grounding point are on the passenger side
of the vehicle.
The discharged battery positive (+) terminal
is under a cover. Open the cover to expose
the terminal.1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two batteries, you should
know before you begin that, especially in
cold weather, you may not be able to
get enough power from a single battery
in another vehicle to start your diesel
engine. If your vehicle has more than
one battery, using the battery that is
closer to the starter will reduce electrical resistance. This is located on the
passenger side, in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can reach, but be sure the
vehicles are not touching each other.
If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put an automatic transmission
in P (Park) or a manual transmission in
Neutral before setting the parking brake.
If you have a four-wheel-drive vehicle, be
sure the transfer case is in a drive gear,
not in N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting. 4. Turn the ignition off on both vehicles.
Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are
not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
(Continued)
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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384 Vehicle Care
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-16417394) - 2023 - CRC - 4/26/22
Customer Information 399
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 399
Customer Assistance Offices . . . . . . . . . . . 401
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 401
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Roadside Assistance Program . . . . . . . . . . 402
Scheduling Service Appointments . . . . . 404
Courtesy Transportation Program . . . . . 404
Collision Damage Repair . . . . . . . . . . . . . . 405
Publication Ordering Information . . . . . . 407
Radio Frequency Statement . . . . . . . . . . . 407
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 408
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 408
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 409
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 409
Event Data Recorders . . . . . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Infotainment System . . . . . . . . . . . . . . . . . . 410Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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Customer Information 407
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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Customer Information 409
In Mexico, call 800-466-0812 or
800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-16417394) - 2023 - CRC - 4/26/22
OnStar 413
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0407.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.