2023 GMC TERRAIN navigation system

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
350 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Or

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
OnStar 351
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
352 OnStar
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0347.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
OnStar 353
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0259. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
354 OnStar
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16540740) - 2023 - CRC - 6/16/22
Connected Services 355
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16540740) - 2023 - CRC - 6/16/22
360 Index
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71, 72
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . .18
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Climate Control Systems . . . . . . . . . . . . . . . . . .178 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 178
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . . . 88, 91, 93
Collision Damage Repair . . . . . . . . . . . . . . . . . 345
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 312
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 355
Control
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Traction and Electronic Stability . . . . . . . 214 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 133
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 97
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Courtesy Transportation Program . . . . . . . . 344
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Coverage Explanations . . . . . . . . . . . . . . . . . . . .154
Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Text Telephone (TTY) Users . . . . . . . . . . . . 341
Customer Information Publications Ordering Information . . . . . 346
Customer Satisfaction Procedure . . . . . . . . . 339 Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 345
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 349
Database Coverage Explanations . . . . . . . . . .154
Daytime Running Lamps (DRL) . . . . . . . . . . . . 125
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 357
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 338

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16540740) - 2023 - CRC - 6/16/22
364 Index
Lights (cont'd)Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 106
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 107
Gauges and Indicators . . . . . . . . . . . . . . . . . . 87
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 107
Hill Descent Control . . . . . . . . . . . . . . . . . . . 104
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . 104
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 106
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 98
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Service Electric Parking Brake . . . . . . . . . . 103
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . 105
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Low Fuel Warning Light . . . . . . . . . . . . . . . . . 106
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 65
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . .35 Lumbar Adjustment (cont'd)
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 328 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator Lamp . . . . . . . . . . . . . . .101
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . .154
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Media Avoiding Untrusted Devices . . . . . . . . . . . . 140
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Mirrors
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 26
Automatic Dimming Rearview . . . . . . . . . . 26
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 26 Mirrors (cont'd)
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 26
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 218
Monitor System, Tire Pressure . . . . . . . . . . . 296
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 139
Multi-Point Vehicle Inspection (MPVI) . . . . 330
N
Navigation
Connected Services . . . . . . . . . . . . . . . . . . . . 355
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 143
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 78
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 199
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Engine Oil Life System . . . . . . . . . . . . . . . . . 267