GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
8 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . . . . . . . . . . 8
Keys (Keyless Access) . . . . . . . . . . . . . . . . . . . 11
Remote Keyless Entry (RKE) System . . . . 12
Remote Keyless Entry (RKE) SystemOperation (Key Access) . . . . . . . . . . . . . . . . 12
Remote Keyless Entry (RKE) System Operation (Keyless Access) . . . . . . . . . . . . 14
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 22
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . 24
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 24
Automatic Door Locks . . . . . . . . . . . . . . . . . . 24
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 25
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Transporting Items That Can Catch Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 34
Steering Column Lock . . . . . . . . . . . . . . . . . . . 35 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Immobilizer Operation . . . . . . . . . . . . . . . . . . 35
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 37
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 37
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 39
Automatic Dimming Mirror . . . . . . . . . . . . . 39
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 39
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 40
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 40
Manual Rearview Mirror . . . . . . . . . . . . . . . . 41
Automatic Dimming Rearview Mirror . . . 41
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . 41
Truck Bed Camera Rearview Mirror . . . . . 43
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Windows . . . . . . . . . . . . . . . . . . . . . . 44
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 44
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 9
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 053.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 11
Keys (Keyless Access)
{Warning
Leaving children in a vehicle with an
ignition key or Remote Keyless Entry
(RKE) transmitter is dangerous and
children or others could be seriously
injured or killed. They could operate the
power window or other controls or make
the vehicle move. The windows will
function with the key in the ignition or
with the RKE transmitter in the vehicle,
and children or others could be caught in
the path of a closing window. Do not
leave children in a vehicle with the
ignition key or an RKE transmitter.
If the vehicle has the Keyless Access system,
the transmitter has a button on the side of
the transmitter used to remove the key.
This key is used for the driver door and
glove box.Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
12 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 408.
If locked out of the vehicle, see Roadside
Assistance Program 0399.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 053.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0404.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation (Key Access)
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 012.
/:Press and releaseQ, then immediately
press and hold
/until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the RKE transmitter. See
Remote Vehicle Start 022.
Q:Press to lock all doors. If enabled, the turn signal lamps may flash
and/or the horn may sound on the second
press to indicate locking has occurred.
If enabled, the horn chirps when
Qis
pressed again within three seconds. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror folding,
pressing and holding
Qfor one second will
fold the mirrors, if enabled. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Comfort and
Convenience”.
K: Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors unlock.
The interior lamps may come on and stay
on for 20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
14 Keys, Doors, and Windows
Caution
If the RKE transmitter is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in an
RKE transmitter malfunction and/or
failure. To prevent damage, always follow
the steps for RKE transmitter reassembly
in this manual to ensure the transmitter
is sealed properly whenever the RKE
transmitter is opened.
Replace the battery in the transmitter soon
if the REPLACE BATTERY IN REMOTE KEY
displays in the Driver Information
Center (DIC).
To replace the battery:
1. Separate and remove the back cover of the transmitter with a flat, thin object,
such as a coin.
2. Press and slide the battery down towardthe pocket of the transmitter in the
direction of the key ring. Do not use a
metal object
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a CR2032 or
equivalent battery.
5. Ensure that the silicone mat is correctly positioned with no gaps or wrinkles.
6. Set transmitter button side down on a hard surface and press the other half
straight down to force the halves
together.
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
The Keyless Access system allows for vehicle
entry when the transmitter is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 012.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
22 Keys, Doors, and Windows
2. Insert a flat, thin object in the center ofthe transmitter to separate and remove
the back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positive sidetoward the back cover. Replace with a
CR2032 or equivalent battery.
6. Ensure that the silicone mat is correctly positioned with no gaps or wrinkles.
7. Set transmitter button side down on a hard surface and press the other half
straight down to force the halves
together.
8. Insert the key back into the RKE transmitter.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 056. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Comfort
and Convenience”.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0105.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The RKE transmitter is inside the vehicle
or if the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.Two remote starts or a remote start with
an extension have been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The RKE transmitter range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 012.
Starting the Engine Using Remote Start
1. Press and release
Q.
2. Immediately press and hold
/until the
turn signal lamps flash or for at least
four seconds.
When the vehicle starts, the parking
lamps will turn on. The doors will be
locked and the climate control system
may come on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 23
The engine will continue to run for
15 minutes. After 30 seconds, repeat
Steps 1 and 2 for a 15-minute time
extension.
Turn the ignition on to operate the vehicle.
Extending Engine Run Time
The engine run time can be extended by
15 minutes, for a total of 30 minutes,
if during the first 15 minutes Steps 1 and 2
are repeated while the engine is still
running. An extension can be requested
30 seconds after starting.
A maximum of two remote starts, or a
single start with an extension, is allowed
between ignition cycles.
The vehicle's ignition must be turned on and
then back off to use remote start again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening. There are several ways to lock and unlock
the vehicle.
From outside:
.Use the Remote Keyless Entry (RKE)
transmitter.
.Use Keyless Access, if equipped.
.Use the key in the driver door or the
passenger door, if equipped.
From inside, use the power door locks or the
manual door locks. To lock the door with
the manual door locks, push down on the
manual lock knob.
From inside, pull the door handle once to
unlock the door. Pull the handle again to
open the door.
See Vehicle Alarm System 034.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
24 Keys, Doors, and Windows
Keyless Access
If equipped, the remote key must be within
1 m (3 ft) of the tailgate or door being
opened or locked. Press the button on the
door handle to open. See“Keyless Access
Operation” inRemote Keyless Entry (RKE)
System Operation (Key Access) 012 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 014.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock cylinder
from being forced open. To reset the lock
cylinder, ensure the correct key is fully inserted into the lock cylinder. Rotate the
key until you feel the lock cylinder click
back into place. Remove the key and
reinsert fully, rotate the key to unlock the
vehicle.
Power Door Locks
If equipped with power door locks.
Q:
Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
If equipped, this feature delays the locking
of the doors until five seconds after all
doors are closed. Delayed locking can only be turned on when
the Open Door Anti-Lockout feature has
been turned off.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Qon the door lock switch again or
press
Qon the RKE transmitter to lock the
doors immediately.
This feature can be programmed. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Power Door
Locks”.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are closed, the
ignition is on, and the vehicle is shifted out
of P (Park).