
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 193
allow certain liability exclusions or damages
limitations, so to that extent the above may
not apply to you.
Export Control
You agree not to export from anywhere any
part of the Data provided to you or any
direct product thereof except in compliance
with, and with all licenses and approvals
required under, applicable export laws, rules
and regulations. Entire Agreement: These
terms and conditions constitute the entire
agreement between HERE (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and all
written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law
The above terms and conditions shall be
governed by the laws of the State of Illinois,
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois forany and all disputes, claims, and actions
arising from or in connection with the Data
provided to you hereunder.
Government End Users
If the Data is being acquired by or on behalf
of the United States government or any
other entity seeking or applying rights
similar to those customarily claimed by the
United States government, this Data is a
“commercial item”
as that term is defined at
48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with this End User License
Agreement, and each copy of Data delivered
or otherwise furnished shall be marked and
embedded as appropriate with the following
“Notice of Use,” and be treated in
accordance with such Notice:NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER)
NAME:
HERE North America, LLC
CONTRACTOR (MANUFACTURER/SUPPLIER)
ADDRESS:
425 West Randolph Street, Chicago, IL
60606.
This Data is a commercial item as defined in
FAR 2.101 and is subject to the End User
License Agreement under which this Data
was provided.
© 2014 HERE North America, LLC. All rights
reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal government
agency, or any federal official must notify
HERE prior to seeking additional or
alternative rights in the Data.
Unicode
Copyright © 1991-2010 Unicode, Inc. All
rights reserved. Distributed under the Terms
of Use in https://www.unicode.org/
copyright.html.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
194 Infotainment System
Free Type Project
Portions of this software are
copyright © 2010 The FreeType Project
(https://www.freetype.org). All rights
reserved.
Open Source SW
Further information concerning the OSS
licenses is shown in the infotainment
display.
QNX
Portions of this software are
copyright © 2008-2011, QNX Software
Systems. All rights reserved.
Part C–EULA
Copyright © 2011, Software Systems
GmbH & Co. KG. All Rights Reserved.
The product you have purchased ("Product")
contains Software (Runtime Configuration
No. 505962; "Software") which is distributed
by or on behalf of the Product manufacturer
"Manufacturer") under license from Software
Systems Co. ("QSSC"). You may only use the
Software in the Product and in compliance
with the license terms below. Subject to the terms and conditions of this
License, QSSC hereby grants you a limited,
non-exclusive, non-transferable license to use
the Software in the Product for the purpose
intended by the Manufacturer. If permitted
by the Manufacturer, or by applicable law,
you may make one backup copy of the
Software as part of the Product software.
QSSC and its licensors reserve all license+C31
rights not expressly granted herein, and
retain all right, title and interest in and to
all copies of the Software, including all
intellectual property rights therein. Unless
required by applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or otherwise
attempt to unbundle, reverse engineer,
modify or create derivative works of, the
Software. You agree: (1) not to remove,
cover or alter any proprietary notices, labels
or marks in or on the Software, and to
ensure that all copies bear any notice
contained on the original; and (2) not to
export the Product or the Software in
contravention of applicable export
control laws.
EXCEPT TO THE EXTENT OTHERWISE
REQUIRED BY APPLICABLE LAW, QSSC AND
ITS LICENSORS PROVIDE THE SOFTWARE ON
AN "AS IS" BASIS, WITHOUT WARRANTIES ORCONDITIONS OF ANY KIND, EITHER EXPRESS
OR IMPLIED INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES OR
CONDITIONS OF TITLE, NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ANY WARRANTIES OR
OTHER PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS DISTRIBUTOR(S)
THAT DIFFER FROM THIS LICENSE ARE
OFFERED BY THE MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND NOT BY QSSC,
ITS AFFILIATES OR THEIR LICENSORS. YOU
ASSUME ANY RISKS ASSOCIATED WITH YOUR
USE OF THE SOFTWARE UNDER THIS LICENSE.
EXCEPT TO THE EXTENT OTHERWISE
REQUIRED BY APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR GROSSLY
NEGLIGENT ACTS), IN NO EVENT SHALL QSSC,
ITS AFFILIATES OR THEIR LICENSORS BE
LIABLE TO YOU UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING NEGLIGENCE),
CONTRACT OR OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS A RESULT OF
THIS LICENSE OR OUT OF THE USE OR
INABILITY TO USE THE PRODUCT (INCLUDING
BUT NOT LIMITED TO DAMAGES FOR LOSS
OF GOODWILL, WORK STOPPAGE, PRODUCT
FAILURE OR MALFUNCTION, OR ANY AND ALL

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 195
OTHER COMMERCIAL DAMAGES OR LOSSES),
EVEN IF QSSC, ITS AFFILIATES OR THEIR
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
WMA
This product is protected by certain
intellectual property rights of Microsoft. Use
or distribution of such technology outside of
this product is prohibited without a license
from Microsoft.
For more information on the Software,
including any open source software license
terms (and available source code) as well as
copyright attributions applicable to the
Runtime Configuration indicated above,
please contact the Manufacturer or contact
QSSC at 175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
Linotype
Helvetica is a trademark of Linotype Corp.
registered in the U.S. Patent and Trademark
Office and may be registered in certain
other jurisdictions in the name of Linotype
Corp. or its licensee Linotype GmbH.Usage in text form of each of the Licensed
Trademarks is:
The trademark attribution requirements for
the Licensed Trademarks may be viewed at
https://www.linotype.com/2061-19414/
trademarks.html.
END USER NOTICE
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The
use of such marks in this product does not
imply any sponsorship, approval,
or endorsement by such companies of this
product.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Climate Controls 199
The fan, air delivery mode, air conditioning,
driver and passenger temperatures, and Sync
settings can be controlled by touching
CLIMATE on the infotainment Home Page or
the climate button in the climate control
display application tray. A selection can then
be made on the front climate control page
displayed.
Climate Control Status Display
The climate control status display appears
briefly when the center stack climate
controls are adjusted.Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.
When AUTO is lit, all four functions operate
automatically. Each function can also be
manually set and the selected setting is
displayed. Functions not manually set will
continue to be automatically controlled,
even if the AUTO indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust the temperature
as needed for best comfort.
To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather.
The recirculation light will not come on
when automatically controlled. See@
under “Manual Operation” for more details.
Manual Operation
9:Turn clockwise or counterclockwise to
increase or decrease the fan speed. Press the
knob to turn the fan off. When off is selected, a small amount of air may still
come out of the outlets depending on
vehicle speed. If any buttons are pressed or
knobs are turned, the climate control system
will turn on and operate at the current
setting.
Press AUTO to return to automatic
operation.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting. On some
models, the driver side or passenger side
temperature display shows the temperature
setting increasing or decreasing.
SYNC :
Press to link the passenger
temperature setting to the driver setting.
The SYNC indicator light will turn on. When
the passenger setting is adjusted, the SYNC
indicator light will turn off.
Air Delivery Mode Control : Press
z,Y,
or
[to change the direction of the
airflow. Any combination of the three
controls can be selected. An indicator light
comes on in the selected mode button.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 205
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 058.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops or a brake fault
occurs, the brakes may lose power assist.
More effort will be required to stop the
vehicle. It may take longer to stop.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 223
Caution
Use the correct key, make sure it is all
the way in—or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 227.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :
This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be
near a strong radio antenna signal causing
interference to the Keyless Access system.
See Remote Keyless Entry (RKE) System
Operation (Key Access) 012 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 014.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 227
Warning (Continued)
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
5. Before starting the engine, be sure to unplug and store the cord.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the vehicle is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the vehicle is
on or in accessory mode:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
Parking on grades with poor traction such
as ice, snow, mud, or gravel may cause
the vehicle to unintentionally move and
could result in injury, death, and/or
vehicle damage. If equipped with
four-wheel drive, use AUTO or 4 (HI) to
provide additional traction. Be sure to
apply the parking brake. See Electric
Parking Brake 0239 and
Four-Wheel Drive 0234.
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
(Continued)
Warning (Continued)
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, seeDriving
Characteristics and Towing Tips 0268.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 239.
2. Move the shift lever into the P (Park) position by pulling the shift lever toward
you and moving it up as far as it will go.
3. Be sure the transfer case (if equipped) is in a drive gear –not in N (Neutral).
4. Turn the ignition off. For Key Access, push the ignition key in, towards the
steering column and then turn the
ignition off.
5. For Key Access, remove the key and take it with you. If you can leave the vehicle
with the ignition key in your hand, the
vehicle is in P (Park).
For Keyless Access, take the remote key
with you.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 247
Warning (Continued)
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features alert the
driver of obstacles by beeping. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Comfort and
Convenience”.
If equipped with the Safety Alert Seat, the
driver seat cushion may provide a vibrating
pulse alert instead of beeping. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Collision/
Detection Systems”.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver Information Center (DIC) messages may
display when the systems are unavailable or
blocked.
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera in the tailgate handle
.Rear Camera Mirror and Cargo View
Camera in the Center High-Mounted
Stoplamp
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 404.