GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
244 Driving and Operating
Light Test
Select“Start” to cycle the trailer lamps on
and off to determine if they are working.
The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Repeat steps 2–5 for about one minute and 45 seconds, or until the test
deactivates
Select “Stop” to stop the test.
The sequence also deactivates when any of
the following occur:
.The vehicle is turned off.
.The transmission is shifted out of P (Park)
.The brake pedal is pressed.
.The turn signal is activated
.The hazard warning lights are activated. Checklist
This view shows the recommended steps to
take before towing a trailer.
Touch the box next to each item if that step
has been completed.
Touch > to access a detailed view of
each step.
Within each detailed view, touch Next and
Previous to navigate between steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
Brakes
If equipped with Integrated Trailer Brake
Controller (ITBC) system and if the
connected trailer is equipped with electric
brakes or electric over hydraulic brakes, this
view will display the current state of the
brakes including brake gain setting and
output. If no electric brakes are detected or
if no trailer is connected, this view will
display the last known brake gain setting
and the output will be shown as dashed
lines.
Touch Show In Cluster to show trailer brake
gain and output in the Driver Information
Center (DIC) Touch How To Set Brake Gain to access
detailed steps to set trailer brake gain.
The Trailering App System will show any
brake issues reported by the trailer brake
controller in the brakes view. Trailer
diagnosis and service may be required.
Repair your trailer brakes if needed. A trailer
braking issue is not covered by your GM
warranty.
See
“Integrated Trailer Brake Control
System” section under Towing Equipment
0 236.
Trailering App
If equipped, the Trailering App is on the
infotainment home screen.
This feature creates profiles for connected
trailers to view the status, and store and
track trailer usage information.
The Trailering App welcome page appears
when the Trailering App is opened for the
first time from the infotainment home
screen.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
246 Driving and Operating
When a trailer is connected, the Trailering
App System detects the trailer connection
using the Stop/Turn Signal lighting circuits
and requests the driver to setup a trailer
profile through the Trailering App System on
the infotainment screen. When a trailer is
connected and a default trailer profile is
selected, the Trailering App System will not
display a Trailer Detection Alert to the user.
When a trailer is connected and the vehicle
is off, the Trailering App System periodically
pulses the lighting circuits of the trailer to
verify it is still connected. The trailer lights
may periodically flash as a result of this
trailer connection detection. These flashes
may be more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is enabled, the
frequency and pattern of this flashing
changes.
If the trailer disconnects when the vehicle is
on, a message appears on the Driver
Information Center (DIC) immediately. If the
trailer disconnects when the vehicle is off,the next time the vehicle is turned on the
message on the DIC displays. Check your
trailer connection if needed.
Connection Problem
If any of the trailer connections are lost, a
message appears on the DIC. The
infotainment screen will also show the
connection issue in the Lights Status view.
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights. If there
is a lighting issue, a message appears on the
DIC. The infotainment screen shows the
lighting issue in the Lights Status view.
Repair your trailer lights if needed. A trailer
lighting issue is not covered by your GM
warranty.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See
“Light Test”
following. Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately on minute and 45 seconds, or until the test
deactivates.
Touch Stop to manually stop the test.
The sequence also deactivates when any of
the following occur:
.The vehicle is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
294 Vehicle Care
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Do not exceed the maximum
pressure listed on the tire sidewall. See
Tire Sidewall Labeling0285 and
Vehicle Load Limits 0162.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound multiple
times and the turn signal lamp will continue
to flash for several seconds after filling
stops. To release and correct the pressure,
while the turn signal lamp is still flashing,
briefly press the center of the valve stem.
When the recommended pressure is reached,
the horn sounds once.
If the turn signal lamp does not flash within
15 seconds after starting to inflate the tire,
the tire fill alert has not been activated or is
not working.
If the hazard warning flashers are on, the
tire fill alert visual feedback will not work
properly. The TPMS will not activate the tire fill alert
properly under the following conditions:.There is interference from an external
device or transmitter.
.The air pressure from the inflation device
is not sufficient to inflate the tire.
.There is a malfunction in the TPMS.
.There is a malfunction in the horn or turn
signal lamps.
.The TPMS sensor identification code is not
registered to the system.
.The TPMS sensor battery is low.
If the tire fill alert does not operate due to
TPMS interference, move the vehicle about
1 m (3 ft) back or forward and try again.
If the tire fill alert feature is not working,
use a tire pressure gauge.
Air Down Mode (If Equipped)
Air Down Mode allows the driver to set a
custom tire pressure for better traction
during off-road driving. Visual and audible
alerts outside of the vehicle will alert the
driver when the desired tire pressure has
been reached. To enable Air Down Mode:
1. Park the vehicle in a safe, level place.
2. Place the vehicle in P (Park).
3. Place the vehicle in ON/RUN or press and hold the ENGINE START/STOP button for
more than five seconds. See Ignition
Positions 0167.
4. Touch the Off-Road app icon on the infotainment home screen.
5. Touch the Air Down Mode icon.
6. Select the target pressure, then press START.
7. Choose which tire to deflate. Remove the valve cap, then press and hold the tire
valve stem.
During tire deflation, the turn signal
lamp closest to the tire being deflated
will start flashing.
When the target pressure you selected
in Step 6 is reached, the horn sounds
once and the turn signal lamp will stop
flashing and turn solid for several
seconds before turning off. Replace the
valve cap. Wait for the turn signal lamp
to turn off before deflating the next tire.
If you deflate the next tire while the
turn signal lamp is still on, the Air Down
Mode will not work properly.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
338 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 338
Customer Assistance Offices . . . . . . . . . . . 340
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 340
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Roadside Assistance Program . . . . . . . . . . 341
Scheduling Service Appointments . . . . . . 343
Courtesy Transportation Program . . . . . 343
Collision Damage Repair . . . . . . . . . . . . . . . 344
Publication Ordering Information . . . . . . 345
Radio Frequency Statement . . . . . . . . . . . 346
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 347
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 347
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 348
Event Data Recorders . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Infotainment System . . . . . . . . . . . . . . . . . . 349Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
Customer Information 349
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0352.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
350 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 352
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the
infotainment home screen. Most OnStar
functions that can be performed with the
buttons can be done using the app. To
open the app, touch the OnStar icon on
the home screen. App updates require a
corresponding service plan. Features vary
by region and model. Features are subject
to change. For more information,
press
Q.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
OnStar 353
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16510661) - 2023 - CRC - 11/29/22
Connected Services 355
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States
and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display. Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.