GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
262 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Driver Assistance
Systems, and electronic systems like antilock
brakes, traction control, and stability control.
These accessories or modifications could
even cause malfunction or damage not
covered by the vehicle warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 063.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0358.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
310 Vehicle Care
such as troughs or ruts, is normal. If the
vehicle is vibrating when driving on a
smooth road, the tires and wheels may
need to be rebalanced. See your dealer for
proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked,
or badly rusted or corroded. If wheel nuts
keep coming loose, the wheel, wheel bolts,
and wheel nuts should be replaced. If the
wheel leaks air, replace it. Some aluminum
wheels can be repaired. See your dealer if
any of these conditions exist.
Your dealer will know the kind of wheel that
is needed.
Each new wheel should have the same
load-carrying capacity, diameter, width,
offset, and be mounted the same way as
the one it replaces.
Replace wheels, wheel bolts, wheel nuts,
or Tire Pressure Monitor System (TPMS)
sensors with new GM original equipment
parts.
{Warning
Using the wrong replacement wheels,
wheel bolts, or wheel nuts can be
dangerous. It could affect the braking and
handling of the vehicle. Tires can lose air
and cause loss of control, resulting in a
crash. Always use the correct wheel,
wheel bolts, and wheel nuts for
replacement.
{Warning
Replacing a wheel with a used one is
dangerous. How it has been used or how
far it has been driven may be unknown.
It could fail suddenly and cause a crash.
When replacing wheels, use a new GM
original equipment wheel.
Caution
The wrong wheel can also cause
problems with bearing life, brake cooling,
speedometer or odometer calibration,
headlamp aim, bumper height, vehicle
ground clearance, and tire or tire chain
clearance to the body and chassis.
Tire Chains
{Warning
If the vehicle has 235/55R20, 245/65R17,
or 255/65R17 size tires, do not use tire
chains. There is not enough clearance.
Tire chains used on a vehicle without the
proper amount of clearance can cause
damage to the brakes, suspension,
or other vehicle parts. The area damaged
by the tire chains could cause loss of
control and a crash. Use another type of
traction device only if its manufacturer
recommends it for the vehicle's tire size
combination and road conditions. Follow
that manufacturer's instructions. To avoid
vehicle damage, drive slow and readjust
or remove the traction device if it
contacts the vehicle. Do not spin the
wheels. If traction devices are used,
install them on the front tires.
Caution
If the vehicle is equipped with a tire size
other than 235/55R20, 245/65R17, or 255/
65R17 use tire chains only where legal
(Continued)
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
332 Vehicle Care
snow and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.
Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning the
blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and not stick or squeak. Lubricate
weatherstrips at least once a year. Hot, dry
climates may require more frequent
application. Black marks from rubber
material on painted surfaces can be removed
by rubbing with a clean cloth. See
Recommended Fluids and Lubricants0343.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may damage the
paint finish and/or tires. When applying a
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. A wax may then be
applied.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
or brushes. Use only GM approved
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear
and rotors for surface condition. Inspect all
other brake parts.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper electrical
connections, binding, cracks, chafing, etc.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
358 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0354.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 058.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.