Page 596 of 676
8-29
08
When towing your vehicle in an
emergency without wheel dollies:
1. Release EPB before turning off the
engine.
2. Press the Engine Start/Stop button to
the OFF position.
3. Change the gear to N (Neutral). For
more details, refer to “To stay in N
(Neutral) when vehicle is OFF” section
in chapter 6.
4. Press the Engine Start/Stop button to
the ACC position.
CAUTION
Failure to shift the gear to N (Neutral)
may cause internal damage to the
transmission.
Removable Towing Hook
1. Open the trunk, and remove the
towing hook from the tool case.
ORS081015ORS081015
ORS081016ORS081016
A : Front,
B : Rear
2. Remove the hole cover by pressing
the lower part of the cover on the
bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is fully
secured.
4. Remove the towing hook and install
the cover after use.
008_RS4_HMA.indd 8-292022-04-18 3:48:15
Page 597 of 676

8-30
Emergency Situations
Emergency Towing
ORS081017ORS081017
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A : Front,
B : Rear
If towing is necessary, we recommend
you have it done by an authorized
retailer of Genesis Branded products or a
commercial tow truck service.
If towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or chain
secured to the emergency towing hook
at the front (or rear) of the vehicle.
Use extreme caution when towing the
vehicle with a cable or chain. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a short
distance and at low speeds. Also, the
wheels, axles, power train, steering
and brakes must all be in good working
condition.
CAUTION
The driver must be in the vehicle for
steering and braking operations when
the vehicle is being towed. Passengers
other than the driver must not be in the
vehicle.
Always follow these emergency towing
precautions:
• Press the Engine Start/Stop button
to the ACC position so the steering
wheel is not locked.
• Shift the gear to N (Neutral).
• Release the parking brake.
• Depress the brake pedal with more
force than normal as you will have
reduced braking performance.
• More steering effort will be required
because the power steering system
will be disabled.
• Use a vehicle heavier than your own to
tow your vehicle.
• The drivers of both vehicles should
communicate with each other
frequently.
• Before emergency towing, check that
the hook is not broken or damaged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
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8-31
08
ORS081019LORS081019L
• Use a towing cable or chain less than
16 ft. (5 m) long. Attach a white or red
cloth (about 12 in. (30 cm) wide) in the
middle of the cable or chain for easy
visibility.
• Drive carefully so the towing cable or
chain remains tight during towing.
• Before towing, check the automatic
transmission for fluid leaks under your
vehicle. If the automatic transmission
fluid is leaking, flatbed equipment or a
towing dolly must be used.
NOTICE
Accelerate or decelerate the vehicle
in a slow and gradual manner while
maintaining tension on the tow rope
or chain to start or drive the vehicle,
otherwise tow hooks and the vehicle
may be damaged.
NOTICE
To avoid damage to your vehicle and
vehicle components when towing:
• Always pull straight ahead when
using the towing hooks. Do not pull
from the side or at a vertical angle.
• Do not use the towing hooks to pull
a vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Limit the vehicle speed to 10 mph
(15 km/h) and drive less than
1 mile (1.5 km) when towing to avoid
serious damage to the automatic
transmission.
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9-7
09
Follow Normal Maintenance Schedule if the vehicle is usually operated where none of the
following conditions apply. If any of the following conditions apply, you must follow the
Maintenance Under Severe Usage Conditions.
[ Repeated driving short distance of less than 5 miles (8 km) in normal temperature or less
than 10 miles (16 km) in freezing temperature
[ Extensive engine idling or low speed driving for long distances
[ Driving on rough, dusty, muddy, unpaved, graveled or salt-spread roads
[ Driving in areas using salt or other corrosive materials or in very cold weather
[ Driving in heavy dust conditions
[ Driving in heavy traffic area
[ Driving on uphill, downhill, or mountain roads
[ Using for towing or camping, and driving with loading on the roof
[ Driving as a patrol car, taxi, other commercial use of vehicle towing
[ Frequently driving under high speed or rapid acceleration/deceleration
[ Frequently driving in stop-and-go conditions
[ Engine oil usage which is not recommended (Mineral type, Semi-synthetic, Lower grade
spec, etc.)
If your vehicle is operated under the above conditions, you should inspect, replace or refill more
frequently than the following Normal Maintenance Schedule. After the periods or distance
shown in the chart, continue to follow the semi-synthetic, prescribed maintenance intervals.
NOTICE
After 10 years or 100,000 miles, we recommend to use severe maintenance schedule.
Information
[ As it is normal for engine oil to be consumed during driving, the engine oil level should be checked
on regular basis.
[ The engine oil change interval for normal operating conditions is based on the use of the
recommended engine specification. If the recommended engine oil specification is not used, then
replace the engine oil according to the maintenance schedule under severe operating conditions.
[ <0037004b0048000300590048004b004c0046004f0048000300500044005c0003004500480003004800540058004c00530053004800470003005a004c0057004b00030057004b004800030032004c004f0003002f004c004900480003003000440051004400
4a0048005000480051005700030036005c0056005700480050[ that predicts engine oil life
based on the driver’s driving history and alerts the driver to change engine oil.
-If the deterioration of the engine oil increases depending on the driver’s driving severity,
the remaining oil life alert appears on the instrument cluster before the normal engine oil
replacement interval. Have the engine oil and filter changed by an authorized retailer of Genesis
Branded product.
-Oil Life Management System works when the recommended engine oil is used. So, if
recommended engine oil is not used, replace the engine oil according to the maintenance schedule
under severe usage condition.
Also, check the amount of engine oil regularly as this system assumes that the engine oil is being
filled normally.
-Always reset the remaining engine oil life whenever the engine oil is changed. Otherwise, the
indication of remaining Oil life in the Oil Life Management System may not be accurate.
To reset the Oil Change Reminder, select ‘RESET’ from the infotainment system screen. Then,
select ‘Yes’ when the message “Has the engine oil been changed? Press [Yes] to reset the oil life.”
appears on the screen.
-If there is no alert until the maximum maintenance interval, have the vehicle checked by an
authorized retailer of Genesis Branded product.
SCHEDULED MAINTENANCE SERVICES
Page 610 of 676
9-12
Maintenance
Severe driving conditions
A. Repeatedly driving short distance of less than 5 miles (8 km) in normal temperature
or less than 10 miles (16 km) in freezing temperature
B. Extensive engine idling or low speed driving for long distances
C. Driving on rough, dusty, muddy, unpaved, graveled or salt-spread roads
D. Driving in areas using salt or other corrosive materials or in very cold weather
E. Driving in heavy dust conditions
F. Driving in heavy traffic area
G. Driving on uphill, downhill, or mountain roads
H. Using for towing or camping, and driving with loading on the roof
I. Driving for patrol car, taxi, other commercial use of vehicle towing
J. Frequently driving under high speed or rapid acceleration/deceleration
K. Frequently driving in stop-and-go conditions
L. Engine oil usage which is not recommended (Mineral type, Semi-synthetic, Lower
grade spec, etc.)
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