2023 FORD SUPER DUTY trailer

TRAILER REVERSE GUIDANCE – TROUBLESHOOTING
TRAILER REVERSE GUIDANCE – INFORMATION MESSAGES
DescriptionMessage
Displays when the system turns on and isinitializing.Detecting Trailer Please Wait…
A condition exists that prevents the systemfrom turning on. If the message continuesto display, visit your authorized dealer tohave your vehicle checked.
Trailer Reverse Guidance System is NotAvailable
The steering system needs to learn internalparameters to fully enable the feature.Drive your vehicle straight forward above25 mph (40 km/h) for approximately 5minutes.
Trailer Reverse Guidance Driving Requiredto Initialize Steering Press OK to Exit
Displays when you exceed the maximumcontrollable trailer angle for the system.Place your vehicle in drive (D) and pullforward to get your vehicle and trailer backto an in-line position, then activate thesystem by selecting the connected trailerand following the instructions on thetouchscreen.
Stop now. Deactivated by trailer angle.
If this message consistently displays, youmay need to repeat the trailer setup andcalibration. Delete the trailer from thesystem and repeat the setup and calibra-tion process.
Displays when the system does not detectthe sensor. Check the sensor connection,check that there is no damaged wiringbetween the connector and sensor andcheck that there is only one sensorconnected.
Trailer Reverse Guidance Sensor NotDetected Refer to Owner's Manual PressOK to Exit
If you do not want to use the sensor for thistrailer, delete the trailer in the touchscreenthen repeat the setup process with thesticker.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTrailer Reverse Guidance (If Equipped)

DescriptionMessage
Displays when the system does not detectthe trailer.If your trailer is setup with a sticker, makesure the rear camera is clean, and thesticker is clearly visible in the camera image.You can also move the trailer forward orbackward to change the trailer position andlighting conditions.If your trailer is setup with a sensor, checkthat the sensor is correctly installed andthe trailer length is within the allowedrange.If this message continues to display, visityour authorized dealer to have your vehiclechecked.
Trailer Reverse Guidance Trailer NotDetected. Refer to Owner's Manual. PressOK to Exit
Displays when your vehicle has not movedafter the trailer sensor is connected orextended operation below 1 mph (1 km/h).Drive forward above 2 mph (3 km/h) toinitialize the system.
Trailer Reverse Guidance Trailer NotDetected Pull Forward to Initialize PressOK to Exit
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTrailer Reverse Guidance (If Equipped)

TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
Why does the trailer not reversestraight?
Verify the sensor is correctly installed.Other factors such as the hitchconnection, road camber, road slopeand trailer suspension could influencehow straight the system can reversethe trailer when the control knob is notturned. You can compensate for thetrailer drifting to the right or left byslowly turning the knob until the traileris following your desired path and thenholding the knob in that position.
Why does the system not detect asensor?
There could be an issue with theconnection, the wiring harness couldbe damaged, you could have multiplesensors connected or the sensor couldbe incorrectly installed. Check that the12-way connector is fully inserted intothe 12-way socket. The red rubber sealis not visible when the connector isfully inserted. Also check that thewiring harness sensor connection isfully inserted at the trailer sensor, andcheck for damaged wiring betweenthe 12-way connector and the trailersensor. Also, check that the sensor isinstalled on a vertical surface with thearrows pointing straight up.
What does it mean if the systemremains on one message for anextended time during calibration whensetting up the system with the sticker?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 4–19 in (10–48 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReverse Aid Sticker (page 403). Youcan move to a different area or changethe direction you are driving or setupthe system at a different time of day.Some trailers are not compatible withthe sticker and camera system. If theissue persists with the sticker setup,you may choose to setup the trailerwith a sensor.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemremains on one message for anextended time during calibration whensetting up the system with the sensor?
The sensor could be incorrectlyinstalled, the trailer length could beoutside the allowed range or the roadsurface could be too rough or bumpy.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTrailer Reverse Guidance (If Equipped)

What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
What does it mean if the system doesnot detect a trailer when configuredwith a sensor?
Verify that the sensor is properlyconnected. See Trailer SensorInstallation (page 403). Repeatcalibration on a different route if youhave verified sensor installation.
What does it mean if the systemrequires you to pull forward toinitialize?
This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
What does it mean if the trailer is at itsmaximum angle or the systemdeactivated by trailer angle?
You are at the maximum controllabletrailer angle for the system. Place yourvehicle in drive (D) and pull forward toget the truck and trailer back to anin-line position. If this messageconsistently displays, this couldindicate the sensor is incorrectlyinstalled, the trailer needs to berecalibrated or the drawbar or thetrailer dimensions are outside of thesupported range. The system isdesigned to work with drawbars thathave a license plate to hitch ball centermeasurement of 9–18 in (23–46 cm)when installed. The system is designedto work with trailers that have a hitchpoint to center of the axle or axlesmeasurement of 6–33 ft(1.85–10.05 m). Do not attempt to usedrawbars or trailers that have a lengthoutside of this range as the systemperformance degrades and couldcause improper system function.Check that the correct trailer isselected in the touchscreen. Verify thesensor is installed according to theinstructions included in the sensor kitand check that the drawbar and thetrailer dimensions are within theallowed range. Then, delete the trailerfrom the system and repeat the setupprocess to calibrate the trailer.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTrailer Reverse Guidance (If Equipped)

What does it mean when the systemtells you to take control of the steeringwheel?
The system is no longer steering thevehicle and you must take oversteering. There are four reasons thesystem could display this message.The first reason the system coulddisplay this message is that you havetouched the steering wheel when thesystem is steering. The second reasonthe system could display this messageis that you have exceeded themaximum speed for the feature. Thethird reason the system could displaythis message is that the trailer is notdetected. The final reason the systemcould display this message is that aninternal condition for system operationis not met that requires your vehicle toreturn to manual control of thesteering.
How do I use a sticker if I havepreviously setup a trailer with thesensor?
Disconnect the sensor wiring and adda new trailer to the system and followthe instructions for setup with asticker. See Applying the TrailerReverse Aid Sticker (page 403). Ifyour vehicle does not support thesticker option, the touchscreeninstructs you to install the sensoragain.
What if I want to use a sensor for thetrailer instead of a sticker?
Install the sensor and connect thesensor wiring before adding the newtrailer to the system. You mustconnect the sensor before you add thetrailer. If your vehicle did not come witha sensor, you can purchase one fromyour authorized dealer.
What does it mean if the system doesnot detect a trailer that is setup with asticker?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReverseAid Sticker (page 403). Some trailersare not compatible with the stickerand camera system. If the systemconsistently does not detect the trailerwith the sticker setup, you may chooseto setup the trailer with a sensor.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pin hole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTrailer Reverse Guidance (If Equipped)

After extended operation in mud, sand,water, or similar dirty conditions, inspectthe underbody and clean your vehicle assoon as possible.
If you experience unusual vibration afterdriving in mud, slush or similar conditions,check the wheels for impacted material.Impacted material can cause vibrationswhile driving and wheel imbalance.Remove the material to resolve theproblem.
COLD WEATHER
PRECAUTIONS - 6.7L DIESEL
Winter Grill Cover (If Equipped)
The winter grill cover enhances heaterperformance and will reduce the amountof time it takes to warm the inside of yourvehicle in extremely cold conditions below-0.4°F (-18°C).
The winter grill cover installs over theoutside of the front grill and restricts theair flowing to the engine compartment bycovering the radiator grill openings.
Note:The grill cover must be installed inextremely cold conditions below 10.4°F(-12°C) to prevent possible engine damage.
Usage Guidelines
The winter grill cover should only be usedwhile operating your vehicle in extremelycold temperatures or in heavy snow forextended periods of time. In thesetemperatures, the vehicle does not needa large amount of air to properly cool theengine. During periods of operation whenmore airflow is required to cool the vehicle,the winter grill cover should not be used.
The following usage guidelines will allowadequate airflow for proper radiator andair cooler performance:
•Do not use the cover whentemperatures are above 50.0°F (10°C).Use of the cover in these conditionscould cause your vehicle to overheat.Remove the cover if the vehicleoverheats.
•Do not use the cover above 32.0°F(0°C) if towing a trailer. Your vehiclemay overheat if the cover is used whiletowing a trailer.
•Do not modify the cover.
Installation Instructions
Installation and removal instructions areincluded in the winter grill cover package.Refer to the usage guidelines tounderstand when to use the cover.
The cover will seem undersized during thefirst installation, which is normal. The coverstretches during installation to ensure atight fit. The first installation is bestperformed when the grill cover is warm.
COLD WEATHER
PRECAUTIONS - 6.8L/7.3L
The functional operation of somecomponents and systems can be affectedat temperatures below approximately-13°F (-25°C).
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMDriving HintsE391665

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMCrash and Breakdown Information

RECREATIONALLY TOWING
YOUR VEHICLE - 4X2
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage couldoccur. You must recreational tow yourvehicle with all four wheels off the ground,such as when using a car-hauling trailer.Otherwise, you cannot recreational towyour vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thepowertrain and transmission configuration,under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•The transmission is in neutral (N).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DetailsMessage
The transfer case is in the neutral position and your vehicle is safeto tow with all four wheels on the ground.Neutral TowEnabled LeaveTransmission inNeutral
There is a transfer case gear tooth blockage present. With yourvehicle on, shift the transmission into drive (D) and let the vehicleroll forward, up to 3 ft (1 m).
Shift Delayed PullForward
The transfer case is not in the neutral position and your vehicle isnot safe to tow with all four wheels on the ground.Neutral TowDisabled
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2023 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202211, DOMTowing Your Vehicle