
DescriptionMenu Item
Adjust navigation settings. See Settings (page 393).Navigation Settings
View information about your current location.Where Am I?
Cancel route guidance.Cancel Route
View the entire current route on the map.View Route
View an alternative route compared to your current one.Detour
Change the order or remove waypoints.Edit Waypoints
The system determines the order of waypoints for you.Optimize Order
Go to the next screen and start the new route.Go
Adjusting the Guidance PromptVolume
Turn the volume control when a guidanceprompt plays to adjust the volume.
Note:If you have inadvertently adjustedthe volume to zero, press the turn indicatorbutton to play the last voice prompt andthen adjust the volume to the desired level.
Muting Guidance Prompts
Select the mute option on thescreen to mute guidanceprompts.
Note:The system mutes the next and allfuture guidance prompts.
Adding Waypoints
You can add a waypoint to a navigationroute as a destination along your route.You can add up to five waypoints.
1.Select the search option on the map.
2.Set a destination.
3.Select Add Waypoint.
4.Select Go.
Canceling Route Guidance
Select the route guidance menuoption on the active guidancescreen.
Select Cancel Route.
Note:The route guidance menu option isalways in the bottom right-hand corner ofthe main map.
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cityseeker (If Equipped)
cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attractions.
Note:cityseeker information is limited toapproximately 1,110 cities (1,049 in theUnited States, 36 in Canada and 15 inMexico).
When you have selected a point of interest,the location and information appear, suchas address, phone number and a starrating.
Press More Information to see a photo,a review, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, averagecost, review, handicap access, hours ofoperation, and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24-hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour ofoperation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activateand subscribe to receive SiriusXM Trafficand Travel Link information. It helps youlocate the best gas prices, find movielistings, get current traffic alerts, view theweather map, get accurate ski conditionsand see current sports scores.
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local shortcut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service thatprovides additional information aboutcertain places of interest, for examplerestaurants, hotels and tourist sites. Pointsof interest that have Michelin travel guideinformation display a button to show youmore information. Push the button to seethe additional information. If you havepaired your phone with the system, youcan press the phone button to directlyestablish a call with the selected point ofinterest.
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Navigation Map Accuracy andUpdates
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going to www.here.com. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
The navigation system map data maycontain inaccurate or incompleteinformation due to the passage of time,changing circumstances, sources used andthe nature of collecting comprehensivegeographic data, any of which may lead toincorrect results. Inaccurate speed limitinformation, turn restrictions and otherroad attributes may affect the determinedroute and associated guidance
Annual navigation map updates areavailable for purchase through yourdealership. Depending on your purchaseagreement, you might be eligible for a freemap update. You can choose to downloadthe map data update onto a USB, order aUSB, or use Wi-Fi to deliver automaticupdates. To update your map data overWi-Fi, your vehicle must be connected toa Wi-Fi access point. Map data files arelarge, so it is highly recommended toperform the update when free Wi-Fi isavailable otherwise high data rates mayapply. For USB updates, free map updateeligibility, and other details, contactdealers at 1-866-462-8837 in the UnitedStates and Canada or 800-557-5539 inMexico or visit our local website for moreinformation.
APPS
The system allows you to interact withselect mobile apps while keeping your eyeson the road. Voice commands, steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps work with no setup.Others require you to configure somepersonal settings before you can use them.
Note:For more information about availableapps, visit the local Ford website.
Using Apps on an iOS Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Apple CarPlay off. See Phone(page 385).
2.Connect your iOS device to a USB portor pair and connect using Bluetooth®.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
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Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
Using Apps on an Android Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Android Auto off. See Phone(page 385).
2.Pair your device. See Phone (page 385).
3.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find Mobile Apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
5.Select the app that you want to use onthe touchscreen.
Note:Mobile apps on your device use theUSB port to establish a connection withSYNC. Some devices may lose the ability toplay music over USB when mobile apps areenabled.
Using Mobile Navigation on anAndroid Device
1.Connect your device to a USB port.
2.Switch Android Auto off. See Phone(page 385).
3.Switch on Enable Mobile Apps via USBin the Mobile Apps Settings tile.
4.Select the apps option on the featurebar.
5.Select the navigation app that youwant to use on the touchscreen.
Note:When using a navigation app, keepyour device unlocked and the app open.
SETTINGS
Press the button to enter thesettings menu.
Once you select a tile, press thebutton next to a menu item toview an explanation of thesetting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth®
Select this tile to switch Bluetooth® onand off and adjust the settings.
Phone
Select this tile to connect, disconnect, andmanage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assistfeatures like Park Aid, Lane Keepingsystem, Pedestrian Detection, andAuto-Start-Stop.
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Vehicle
Select this tile to adjust the vehicle settingslike windows, alarm, lighting, and MyKeysettings.
FordPass (If Equipped)
Select this tile to adjust the FordPasssettings.
General
Select this tile to adjust settings likelanguage, measurement units, or to resetthe system.
Emergency Assistance
Select this tile to switch EmergencyAssistance on and off.
Automatic Updates
Select this tile to adjust automatic updatesettings.
Mobile Apps
Select this tile to adjust permissions,enable, disable, and update mobile apps.
Display
Select this tile to adjust display settingslike brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehiclecharge settings.
Voice Control
Select this tile to adjust voice controlsettings like command confirmations anddisplayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settingslike map preferences and route guidance.
Multi Contour Seats (If Equipped)
Select this tile to adjust the position andmassage function of your multi-contourseats.
Seats (If Equipped)
Select this tile to adjust the lumbarfunction of your seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memoryfeatures when using Personal Profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valetmode.
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Navigation (If Equipped)
Possible Cause and ResolutionSymptom
I cannot enter a street namewhen I am abroad.–Incorrect entry method.
•Enter the street name with the country.
The system does not recog-nize coordinates.–Using the wrong coordinates format.
•Use the format ##. #####, ##. ##### (for N/S ,E/W). Add a minus before coordinates if thedirection is West and keep a positive value if thedirection is East, for example 12.5412 means Eastand -12.5412 means West.
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the front orrear seatbacks, or in areas that maycome into contact with a deployingairbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not fasten antennacables to vehicle wiring, fuel pipes andbrake pipes.
WARNING: Keep antenna andpower cables at least 4 in (10 cm) fromany electronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation. It is your responsibility to makesure that any equipment an authorizeddealer installs on your vehicle complies withapplicable local legislation and otherrequirements. Installation of someaftermarket electronic devices coulddegrade the performance of vehiclefunctions, which use radio frequency signalssuch as broadcast radio receiver, tirepressure monitoring system, push buttonstart,Bluetooth® connectivity or satellitenavigation.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing illustrations and table. We do notprovide any other special provisions orconditions for installations or use.
Car/SUV
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TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, its affiliates, and thirdparty software and service providers.
The Bluetooth® word mark and logos areregistered trademarks owned by BluetoothSIG, Inc. and any use of such marks byFord Motor Company is under license.Other trademarks and trade names arethose of their respective owners.
PRODUCT SUPPORT: Please refer toFORD MOTOR COMPANY instructionsprovided in the documentation for theDEVICES product support, such as thevehicle owner guide.
Should you have any questions concerningthis EULA, or if you desire to contact FORDMOTOR COMPANY for any other reason,please refer to the address provided in thedocumentation for the DEVICES.
No Liability for Certain Damages:EXCEPT AS PROHIBITED BY LAW, FORDMOTOR COMPANY, ANY THIRD PARTYSOFTWARE OR SERVICES SUPPLIERS,AND THEIR AFFILIATES SHALL HAVE NOLIABILITY FOR ANY INDIRECT, SPECIAL,CONSEQUENTIAL OR INCIDENTALDAMAGES ARISING FROM OR INCONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. THERE ARE NO WARRANTIESOTHER THAN THOSE THAT MAY BEEXPRESSLY PROVIDED FOR YOUR NEWVEHICLE.
SYNC® Automotive Important SafetyInformation Read and followinstructions:
•Before using your SYNC® system, readand follow all instructions and safetyinformation provided in this end usermanual ("Owner Guide".) Notfollowing precautions found in theOwner Guide can lead to an accidentor other serious injuries.
General Operation
•Voice Command Control: Certainfunctions within the SYNC® systemmay be accomplished using voicecommands. Using voice commandswhile driving helps you to operate thesystem without removing your handsfrom the wheel or eyes from the road.
•Prolonged Views of Screen: Do notaccess any function requiring aprolonged view of the screen while youare driving. Pull over in a safe and legalmanner before attempting to access afunction of the system requiringprolonged attention.
•Volume Setting: Do not raise thevolume excessively. Keep the volumeat a level where you can still hearoutside traffic and emergency signalswhile driving. Driving while unable tohear these sounds could cause anaccident.
•Navigation Features: Any navigationfeatures included in the system areintended to provide turn by turninstructions to get you to a desireddestination. Please make certain allpersons using this system carefullyread and follow instructions and safetyinformation fully.
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