Switching the Rear ClimateControlled Seats On and Off
Touch the button to cyclethrough the various climatecontrolled seat settings.
Switching the Rear Heated SeatsOn and Off
Touch the button to cyclethrough the various heatsettings.
Switching the Rear VentilatedSeats On and Off
Touch the button to cyclethrough the various ventilatedseat settings.
PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Check the compatibility of your device onthe regional website.
Pairing Your Cell Phone for theFirst Time
Go to the settings menu on your device andswitch Bluetooth® on.
Select the phone option on thefeature bar.
1.Select Add Phone.
Note:A prompt alerts you to search for yourvehicle on your cell phone.
2.Select your vehicle on your cell phone.
Note:A number appears on your cell phoneand on the touchscreen.
3.Confirm that the number on your cellphone matches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your cell phone.
4.Download the phonebook from yourcell phone when you are prompted.
Note:If you pair more than one cell phone,use the phone settings to specify theprimary phone. You can change this settingat any time.
Using Your Cell Phone (If Equipped)
Recent Call List
Display and select an entry from a list ofprevious calls.
Contacts
Display a smart search form to look up yourcontacts. Use the List button toalphabetically sort your contacts.
Change Phone
Display the list of paired or connecteddevices that you can select.
Phone Settings
Change ring tones, alerts or pair anotherphone.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
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Switching Android Auto Off
Select the settings option on thefeature bar.
1.Select Android Auto.
2.Switch Android Auto off.
NAVIGATION (IF EQUIPPED)
Note:For more information, refer to ourwebsite.
Select the navigation option onthe feature bar.
Map view menu.A
Zoom out.B
Zoom in.C
Route guidance menu.D
Destination entry menu.E
Setting a Destination
Destination Entry Menu
DescriptionItem
Enter a destination address.Search
Display and select from a list of previous destinations.Previous Destinations
Set your saved home address as your destinationHome
Set your saved place of work as your destination.Work
Display and select from a list of favorite destinations.Favorites
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Setting a Destination Using the TextEntry Screen
Text entry field.A
Automatic suggestions based onthe text you enter.B
Information icon.C
Search.D
Keyboard settings.E
Note:Select one of the suggestions tocopy the detail to the text entry field.
You can search by entering all or part ofthe destination, such as the Address, POICategory or Name, Intersection, City,Latitude/Longitude, etc. Tips: If you donot specify a location, the system willuse the current vehicle location. You canspecify a location by address, city, stateor zip code. For additional search support,please visit: support.ford.com.
Note:Press the button in the top right-handcorner of the main map to display estimatedtime of arrival, the remaining travel time ordistance to destination.
Setting a Destination Using the MapScreen
Re-center the map.A
Selected location.B
3D map rotation. Swipe left orright.C
Start route guidance.D
Destination name.E
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the followingformats:
•A two-dimensional map with thedirection you are traveling toward thetop of the screen.
•A two-dimensional map with northtoward the top of the screen.
•A three-dimensional map with thedirection you are traveling toward thefront.
Zoom
Display more or less detail on the map.
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Note:Use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
Route Guidance
Turn indicator. Select to hear thelast voice prompt.A
Point of interest.B
Estimated time of arrival,distance to destination or timeto destination.
C
Current road.D
Mute guidance prompts.E
Cancel route guidance.F
Note:To change guidance prompt volume,turn the volume control when a guidanceprompt plays.
Route Guidance Menu
DescriptionMenu Item
Adjust your map preferences for when route guidance is active.Screen View
View a full-screen map when route guidance is active.Full Map
View highway exit information for your current route.Highway Exit Info
View the turn list for your current route. Select a road to avoidit.Turn List
You can find the SiriusXM Traffic and Travel Link informationby pressing this button. This information requires an activesubscription to SiriusXM Traffic and Travel Link. When a routeis not active, a list of nearby traffic incidents displays. When aroute is active, you can choose to display a list of traffic nearbyor on the route.
Traffic List
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cityseeker (If Equipped)
cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attractions.
Note:cityseeker information is limited toapproximately 1,110 cities (1,049 in theUnited States, 36 in Canada and 15 inMexico).
When you have selected a point of interest,the location and information appear, suchas address, phone number and a starrating.
Press More Information to see a photo,a review, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, averagecost, review, handicap access, hours ofoperation, and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24-hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour ofoperation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activateand subscribe to receive SiriusXM Trafficand Travel Link information. It helps youlocate the best gas prices, find movielistings, get current traffic alerts, view theweather map, get accurate ski conditionsand see current sports scores.
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local shortcut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service thatprovides additional information aboutcertain places of interest, for examplerestaurants, hotels and tourist sites. Pointsof interest that have Michelin travel guideinformation display a button to show youmore information. Push the button to seethe additional information. If you havepaired your phone with the system, youcan press the phone button to directlyestablish a call with the selected point ofinterest.
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Vehicle
Select this tile to adjust the vehicle settingslike windows, alarm, lighting, and MyKeysettings.
FordPass (If Equipped)
Select this tile to adjust the FordPasssettings.
General
Select this tile to adjust settings likelanguage, measurement units, or to resetthe system.
Emergency Assistance
Select this tile to switch EmergencyAssistance on and off.
Automatic Updates
Select this tile to adjust automatic updatesettings.
Mobile Apps
Select this tile to adjust permissions,enable, disable, and update mobile apps.
Display
Select this tile to adjust display settingslike brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehiclecharge settings.
Voice Control
Select this tile to adjust voice controlsettings like command confirmations anddisplayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settingslike map preferences and route guidance.
Multi Contour Seats (If Equipped)
Select this tile to adjust the position andmassage function of your multi-contourseats.
Seats (If Equipped)
Select this tile to adjust the lumbarfunction of your seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memoryfeatures when using Personal Profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valetmode.
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Possible Cause and ResolutionSymptom
–Incorrect cell phone settings.
•Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
•Check the location of the missing contacts on yourcell phone. If they are stored on the SIM card, movethem to the cell phone memory.
–Incorrect system settings.
•Switch automatic phonebook download on. SeeSettings (page 393).
A message displayssuggesting that my phone-book has downloaded but itis empty or it has missingcontacts.
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
•Install the latest cell phone firmware.
•Delete your device from the system and deleteSYNC from your device and try again.
•Switch automatic phonebook download off. SeeSettings (page 393).
I cannot connect my cellphone.
Text messaging does notwork.–You might not have switched on text message notific-ations.
•Switch text message notifications on. See Phone(page 385).
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
–Device message sharing is not enabled.
•Check the permissions on your device to ensuretext message sharing is enabled.
–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
I cannot hear text messages.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 325).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and Motorcraft®Replacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use our authorized parts, theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle has an Intelligent Oil-LifeMonitor system, a message appears in theinformation display at the proper oilchange interval. This interval may be up toone year or 10,000 mi (16,000 km), hybridvehicles may exceed 10,000 mi(16,000 km).
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