The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with thepower on or off. The battery loses chargeand may have insufficient power to restartyour vehicle.
The hazard flasher button is onthe center console. Press thebutton to turn on the hazardflashers if your vehicle is creating a safetyhazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: Use only adequatelysized cables with insulated clamps.
Note:This procedure is only for the 12 voltunder hood battery.
Note:Your vehicle has a 12 volt battery thatis easily accessible under the hood. The 12volt battery controls the switches andcontacts that engage the high voltagebattery. Do not jump start the high voltagebattery using a standard 12 volt battery. Towyour vehicle to an authorized dealer if thehigh voltage battery does not accept aregular charge.
Note:Do not attempt to push start yourvehicle. You could cause transmissiondamage.
Note:Do not disconnect the 12 volt batteryfrom your vehicle electrical system.
PREPARING THE VEHICLE
Opening the Front LuggageCompartment With No VehiclePower
If the vehicle has no power, you will beunable to open the front luggagecompartment. To open the front luggagecompartment follow the steps below:
1.Use an external power supply such asa 12 volt jump box.
2.Remove the cover at the front of yourvehicle below the headlight. Pressfirmly on the top right of the coversedge, then pull the raised section onthe bottom left toward you.
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12V BATTERY – INFORMATION MESSAGES
ActionMessage
Your vehicle has a 12 volt battery problem.We recommend having the battery systemchecked by an authorized EV dealer.
12V Battery Fault Service Soon
The electric vehicle range is reduced dueto the park and/or hazard lamps on whileyour vehicle was off.
Electric Range Reduced due to Park/HazardLamps On While Vehicle Off
Your vehicle has an electrical drain withinthe vehicle. Please check for any after-market devices that could be draining thebattery. If none are found, please have yourvehicle serviced by an authorized EV dealer.
Electrical System Drain Service Required
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle areproperly aimed at the assembly plant. Ifyour vehicle has been in an accident, havethe alignment of your headlamps checkedby an authorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment
1.Park your vehicle on a level surfaceapproximately 25 ft (7.6 m) away froma vertical wall or screen.
2.Apply the parking brake.
3.Measure the height from the center ofyour headlamp to the ground.
Note:There may be an identifying mark onthe lens to help you locate the center of theheadlamp low beam light.
4.Mark a horizontal reference line on thewall or screen that is a minimum of 8 ft(2.4 m) long.
5.Switch the low beam headlamps onand open the hood.
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6.On the wall or screen you will observea flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, theheadlamp will need to be adjusted.
Note:To see a clearer light pattern whileadjusting one headlamp, block the lightfrom the other headlamp.
7.Locate the vertical adjuster on eachheadlamp. Use a Phillips #2screwdriver to turn the adjuster eitherclockwise or counterclockwise toadjust the vertical aim of theheadlamp.
8.Repeat Steps 3 through 7 to adjust theother headlamp.
9.Close the hood and turn off the lamps.
EXTERIOR BULBS
EXTERIOR BULB SPECIFICATIONCHART
Your vehicle has LED lamps. These are notserviceable items. See an authorized dealerif they fail.
INTERIOR BULBS
INTERIOR BULB SPECIFICATIONCHART
Your vehicle has LED lamps. These are notserviceable items. See an authorized dealerif they fail.
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REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehiclecolor code is printed on a sticker on thefront, left-hand side door jamb. Take thecolor code to an authorized dealer to makesure you get the correct color.
Before repairing minor paint damage, usea cleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Make sure to read the instructions beforeusing cleaning products.
WAXING YOUR VEHICLE
Wax the high-gloss painted surface of yourprewashed vehicle once or twice a year.
We recommend that you only use anapproved quality wax that does notcontain abrasives. Follow themanufacturer's instructions to apply andremove the wax. For additional informationand assistance, we recommend that youcontact an authorized dealer.
When washing and waxing, park yourvehicle in a shaded area out of directsunlight.
Note:Avoid waxing unpainted or low-glossblack colored parts, they discolor over time.
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PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all vehicles and theircomponents for reliable, regular driving.Under various conditions, long-termstorage may lead to degradedperformance or failure unless you usespecific precautions to preserve vehiclecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
Battery Systems
We recommend the following actions foryour vehicle:
•When storing your vehicle for greaterthan 30 days the state of chargeshould be approximately 50%.Additionally, we recommenddisconnecting the 12v battery whichwill reduce system loads on the HVbattery.
Note:Make sure the vehicle has beenswitched off and doors closed for at leastfive minutes before disconnecting the 12 voltbattery.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, leversand pins under your vehicle are coveredwith grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
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LOCATING THE TIRE LABEL
The tire label or safetycertification label is on the driverside B-pillar or the edge of thedriver door. It contains informationon the recommended front andrear tire inflation pressures. SeeLocating the SafetyCompliance CertificationLabels (page 291).
DEPARTMENT OF
TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department of
Transportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires us to giveyou the following informationabout tire grades exactly as thegovernment has written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear 1½ times as well onthe government course as a tiregraded 100. The relativeperformance of tires dependsupon the actual conditions of theiruse, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
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Information on P Type Tires
P215/65R15 95H is an example of
a tire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.)
A.P: Indicates a tire, designatedby the Tire and Rim Association,that may be used for service oncars, sport utility vehicles,minivans and light trucks.Note: Ifyour tire size does not begin witha letter this may mean it isdesignated by either the EuropeanTire and Rim TechnicalOrganization or the Japan TireManufacturing Association.
B.215: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.65: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width.
D.R: Indicates a radial type tire.
E.15: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
F.95: Indicates the tire's loadindex. It is an index that relates tohow much weight a tire can carry.You may find this information inyour owner’s manual. If not,contact a local tire dealer.
Note:You may not find thisinformation on all tires because itis not required by federal law.
G.H: Indicates the tire's speedrating. The speed rating denotesthe speed at which a tire isdesigned to be driven for extendedperiods of time under a standardcondition of load and inflationpressure. The tires on your vehiclemay operate at differentconditions for load and inflationpressure. These speed ratings mayneed to be adjusted for thedifference in conditions. Theratings range from 81 mph(130 km/h) to 186 mph
(299 km/h). These ratings arelisted in the following chart.
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A.LT: Indicates a tire, designatedby the Tire and Rim Association,that is intended for service on lighttrucks.
B.Load Range and LoadInflation Limits: Indicates thetire's load-carrying capabilitiesand its inflation limits.
C.Maximum Load Dual lb (kg)at psi (kPa) cold: Indicates themaximum load and tire pressurewhen the tire is used as a dual,defined as four tires on the rearaxle (a total of six or more tires onthe vehicle).
D.Maximum Load Single lb(kg) at psi (kPa) cold: Indicatesthe maximum load and tirepressure when the tire is used asa single, defined as two tires(total) on the rear axle.
Information on T Type Tires
T145/80D16 is an example of atire size.
Note:The temporary tire size foryour vehicle may be different fromthis example. Tire Quality Gradesdo not apply to this type of tire.
T type tires have some additionalinformation beyond those of Ptype tires; these differences aredescribed below:
A.T: Indicates a type of tire,designated by the Tire and RimAssociation, that is intended fortemporary service on cars, sportutility vehicles, minivans and lighttrucks.
B.145: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
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