POST-CRASH ALERT SYSTEMLIMITATIONS
Depending on applicable laws in thecountry your vehicle was built for, the horndoes not sound in the event of a seriousimpact.
SWITCHING THE POST-CRASHALERT SYSTEM OFF
Press the hazard flasher switch, the unlockbutton on the remote control, the panicbutton on the remote control or cycle theignition to switch the system off.
Note:The alert turns off when the vehiclebattery runs out of charge.
POST-COLLISION BRAKING
How Does Post-Collision BrakingWork
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
Post-Collision Braking Limitations
Post-collision braking does not activate ifany of the following occur:
•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
Overriding Post-Collision Braking
You can override post-collision braking bypressing the brake or accelerator pedal.
Post-Collision Braking Indicators
It flashes when a post-collisionbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The system deactivates the high voltagesystem if it is a battery or hybrid-electricvehicle, in the event of a moderate orsevere crash.
RE-ENABLING YOUR VEHICLE
1.Switch your vehicle off.
2.Attempt to start your vehicle.
3.Switch your vehicle off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
310
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE138639
This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 372). See Connecting theVehicle to a Wi-Fi Network (page 372).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most non-drivable updates complete inless than 30 minutes, although someupdates could take up to a few hours.
You are notified of vehicle software updatestatus on to the top left of touchscreen.You can also see the notifications in yourconnected device. See Software UpdateIndicators (page 405).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Enter your vehicle unless you have akey blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Use the remote control to lock, unlockor start your vehicle.
•Drive your vehicle.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
1.
Press the button on thetouchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
404
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVehicle Software UpdatesE386797 E366956
Closing the Frunk.........................................297Closing the Frunk from Outside YourVehicle...............................................................297Closing the Liftgate.......................................94Closing the Hands-Free Liftgate....................95Closing the Liftgate From Inside YourVehicle.................................................................94Closing the Liftgate From Outside YourVehicle.................................................................94Closing the Liftgate Using the RemoteControl................................................................95Cold Weather Precautions........................301Connected Navigation...............................401Connected Vehicle.......................................372Connected Vehicle –Troubleshooting.............................................373Connecting the Vehicle to a MobileNetwork.............................................................372Connected Vehicle Data..............................24Connected Vehicle Limitations...............372Connected Vehicle Requirements.........372Connected Vehicle –Troubleshooting........................................373Connected Vehicle – Frequently AskedQuestions.........................................................373Connecting a Bluetooth® Device.........396Connecting the Vehicle to a MobileNetwork........................................................372Connecting FordPass to the Modem..........372Enabling and Disabling the Modem............372What Is the Modem...........................................372Connecting the Vehicle to a Wi-FiNetwork........................................................372Connecting Your Phone............................393Contacting Us...................................................15Cooling System Capacity andSpecification..............................................366Crash and BreakdownInformation.................................................306Automatic Crash Shutoff................................310Jump Starting the Vehicle..............................307Post-Crash Alert System................................309Crash Sensors and Airbag Indicator........63Creating a MyKey............................................77Creating a Personal Profile......................399Creating a Vehicle Wi-Fi Hotspot...........375
Cross Traffic Alert.........................................274Cross Traffic Alert –Troubleshooting............................................276Cross Traffic Alert Indicators....................275Cross Traffic Alert Limitations.................274Cross Traffic Alert Precautions...............274Cross Traffic Alert –Troubleshooting........................................276Cross Traffic Alert – InformationMessages.........................................................276Cross Traffic Braking...................................207Cross Traffic Braking –Troubleshooting...........................................208Cross Traffic Braking Indicators.............208Cross Traffic Braking Precautions.........207Cross Traffic Braking –Troubleshooting.......................................208Cross Traffic Braking – Frequently AskedQuestions........................................................209Cross Traffic Braking – InformationMessages.........................................................208Cup Holders....................................................163Cup Holder Precautions...................................163Customer Information................................414Radio Frequency Certification Labels.........417
D
Data Privacy......................................................22DC Charging.....................................................181Connecting the Charger....................................181Stopping Charging.............................................182Deleting a Personal Profile.....................400Department of Transportation UniformTire Quality Grades..................................339Digital Radio..................................................379Digital Radio Indicators...................................380Digital Radio Limitations.................................379How Does Digital Radio Work.......................379Switching Digital Radio Reception On andOff......................................................................380What Is Digital Radio........................................379Directing the Flow of Air.............................138Disposing of Airbags.....................................64Distance Alert................................................281Adjusting the Sensitivity of DistanceAlert....................................................................281What Is Distance Alert......................................281
477
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex
Distance Indication.....................................280Distance Indication Indicator.........................281Switching Distance Indication On andOff........................................................................281What Is Distance Indication..........................280Doors and Locks Audible Warnings........82Doors and Locks..............................................81Autolock...................................................................82Autounlock..............................................................81Doors and Locks – Troubleshooting.............82Mislock.....................................................................82Operating the Doors From Inside YourVehicle..................................................................81Operating the Doors From Outside YourVehicle..................................................................81Doors and Locks – Troubleshooting.......82Doors and Locks – Frequently AskedQuestions...........................................................84Doors and Locks – InformationMessages...........................................................83Doors and Locks – Warning Lamps..............82Drive Mode Control.....................................260Drive Modes.........................................................260Drive Modes...................................................260Engage...................................................................260Unbridle................................................................260Whisper..................................................................261Driver Alert.....................................................285Driver Alert – Troubleshooting.....................286Driver Alert Indicators................................286Driver Alert Limitations..............................285Driver Alert Precautions............................285Driver Alert – Troubleshooting...............286Driver Alert – Information Messages.........286Driving Hints...................................................301Driving in Special Conditions.........................301Electric Vehicle...................................................302Driving in Special Conditions...................301Driving In Sand....................................................302Driving on Hilly or Sloping Terrain................302Driving Through Mud and Water..................302Emergency Maneuvers.....................................301Driving on Snow and Ice............................301Driving Through Shallow Water.............303
E
Easy Entry and Exit.........................................91
Electric Motor Audible Warnings............194Electric Motor.................................................192Automatic Return to Park (P).......................194Selector Positions...............................................192Temporary Neutral Mode................................193Electric Motor Precautions........................192Electric Parking Brake AudibleWarning.........................................................201Electric Parking Brake................................200Electric Parking Brake –Troubleshooting.............................................201Electric Parking Brake –Troubleshooting.........................................201Electric Parking Brake – InformationMessages.........................................................202Electric Parking Brake – WarningLamps................................................................201Electric Power Steering..............................219Electric Power Steering AdaptiveSteering.............................................................219Electric Power Steering Precautions...........219Electric Vehicle.............................................302Driving in Cold Weather...................................303Maximizing Your Driving Range....................302Electromagnetic Compatibility..............470Emergency Call Limitations.......................67Emergency Call Requirements.................66Emergency Call System Data....................25Emergency Towing.......................................312Enabling Apps on an AndroidDevice...........................................................398Enabling Apps on an iOS Device............397Enabling or Disabling PersonalProfiles.........................................................399Enabling Remote Start...............................134End User License Agreement.................443Entering a Parallel Parking Space.........232Entering a Perpendicular ParkingSpace.............................................................233Environment.....................................................26Evasive Steering Assist..............................282Evasive Steering Assist Limitations............282Switching Evasive Steering Assist On andOff.......................................................................283What Is Evasive Steering Assist...................282Event Data.........................................................23Exiting a Parking Space.............................233Export Unique Options.............................468
478
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex
Extending the Remote StartDuration.........................................................135Exterior Bulbs................................................330Exterior Bulb Specification Chart................330Exterior Lamps................................................113Exterior Lamp Indicators...................................114Exterior Lamps On Audible Warning............114Switching the Daytime Running Lamps Onand Off................................................................113Switching Welcome Lighting On andOff.........................................................................114Using the Turn Signal Lamps..........................113Exterior Lighting Control..............................111Exterior Lighting..............................................111Autolamps..............................................................112Automatic High Beam Control.......................114Automatic High Beam Control –Troubleshooting..............................................116Exterior Lamps......................................................113Headlamps..............................................................111Headlamps – Troubleshooting.......................112Exterior Mirrors...............................................123
F
Fastening and Unfastening theSeatbelts........................................................49Federal Highway AdministrationRegulation...................................................442Floor Mats......................................................304FM Radio.........................................................378FM Radio Limitations.......................................378Selecting an FM Radio Station.....................379Folding the Exterior Mirrors - VehiclesWith: Manual Folding Mirrors................124Folding the Exterior Mirrors - VehiclesWith: Power Folding Mirrors...................123Ford Assistant..............................................389Ford Assistant – Frequently AskedQuestions........................................................389Ford Assistant Settings...................................389Using Ford Assistant........................................389Ford Power-UpSee: Software Update Settings...................404See: Vehicle Software Updates...................404Ford Protect..................................................408Front Exterior - Excluding: GT....................33Front Exterior - GT.........................................34
Front Parking Aid..........................................222Front Parking Aid Audible Warnings...........223Front Parking Aid Limitations........................223Locating the Front Parking AidSensors.............................................................223What is the Front Parking Aid........................222Front Passenger Sensing System............60Front Passenger Sensing SystemIndicators............................................................62Front Passenger Sensing SystemPrecautions.......................................................62How Does the Front Passenger SensingSystem Work....................................................60What Is the Front Passenger SensingSystem................................................................60Front Seat Precautions...............................143Front Seats......................................................143Heated Seats.......................................................149Manual Seats.......................................................144Power Seats.........................................................146Fuse Precautions..........................................314Fuses.................................................................314Battery Fuse Box................................................320Body Control Module Fuse Box.....................321Fuses – Troubleshooting................................324Under Hood Fuse Box.......................................314Fuses – Troubleshooting..........................324Fuses – Frequently Asked Questions.........324
G
Garage Door Opener AdditionalAssistance....................................................158Garage Door Opener...................................155Garage Door Opener Introduction.........155Garage Door Opener Precautions andFrequencies.................................................155General Maintenance Information........410Glasses Holder...............................................163Locating the Glasses Holder..........................163Global Opening and Closing.....................119Switching Global Closing On and Off.........120Switching Global Opening On andOff.......................................................................120Using Global Closing.........................................120Using Global Opening........................................119What Is Global Opening and Closing...........119Glossary of Tire Terminology..................345
479
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex
Installing Child Restraints..........................40Combining the Seatbelt and Lower Anchorsfor Attaching Child Restraints....................44Installing a Child Restraint in a CenterSeat......................................................................43Using Lower Anchors and Tethers forChildren...............................................................42Using Seatbelts....................................................40Using Tether Straps.............................................44Installing the Vehicle IdentificationCard................................................................370Instrument Cluster Display........................131Instrument Cluster Indicators..................130Instrument Cluster.......................................125Instrument Cluster Overview - Excluding:GT....................................................................125Instrument Cluster Overview - GT.........126Instrument Cluster WarningLamps............................................................128Instrument Panel - Excluding: GT............28Instrument Panel - GT..................................29Interior Air Quality.........................................142Interior Bulbs.................................................330Interior Bulb Specification Chart.................330Interior Lamp Function.................................117Switching the Interior Lamp Function Onand Off................................................................117What Is the Interior Lamp Function..............117Interior Lighting...............................................117Ambient Lighting.................................................118Interior Lamp Function.......................................117Interior Lighting – Troubleshooting..............118Interior Lighting – Troubleshooting........118Interior Lighting – Frequently AskedQuestions..........................................................118Interior Mirror..................................................122Auto-Dimming Interior Mirror.........................122Interior Mirror Precautions.........................122Introduction.......................................................17
J
Jump Starting the Vehicle........................307Jump Starting Precautions.............................307Jump Starting the Vehicle..............................309Preparing the Vehicle.......................................307
K
Keyless Entry...................................................85Keyless Entry – Troubleshooting...................86Keyless Entry Keypad....................................87Keyless Entry Keypad –Troubleshooting..............................................89Keyless Entry Keypad Limitations............87Keyless Entry Keypad Master AccessCode.................................................................87Keyless Entry Keypad Personal AccessCodes...............................................................87Keyless Entry Keypad –Troubleshooting..........................................89Keyless Entry Keypad – Frequently AskedQuestions...........................................................89Keyless Entry Limitations............................85Keyless Entry Settings..................................85Keyless Entry – Troubleshooting.............86Keyless Entry – Frequently AskedQuestions...........................................................86Keys and Remote Controls........................68Keys and Remote Controls –Troubleshooting................................................71Keys and Remote Controls –Troubleshooting............................................71Keys and Remote Controls – InformationMessages.............................................................71
L
Lane Centering..............................................243How Does Lane Centering Work..................243Lane Centering Alerts.......................................245Lane Centering AutomaticCancellation....................................................245Lane Centering Indicators..............................246Lane Centering Limitations............................244Lane Centering Manual Cancellation.........245Lane Centering Precautions..........................244Lane Centering Requirements......................244Switching Lane Centering On andOff.......................................................................245Lane Change Assist....................................255How Does Lane Change Assist Work.........255Lane Change Assist Cancellation...............256Lane Change Assist Limitations..................256
481
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex
Programming Your Phone...........................72Properly Adjusting the Driver and FrontPassenger Seats..........................................59Protecting the Environment.......................26
R
Radio Frequency CertificationLabels.............................................................417Blind Spot Information SystemSensors..............................................................417Cruise Control Module......................................421Garage Door Opener........................................425Remote Function Actuator............................420SYNC......................................................................425Telematics Control Unit...................................431Tire Pressure Monitoring SystemSensors.............................................................433Wireless Accessory ChargingModule..............................................................434Rear Cross Traffic BrakingSee: Cross Traffic Braking...............................207Rear Exterior - Excluding: GT.....................35Rear Exterior - GT...........................................36Rear Occupant Alert System AudibleWarnings.......................................................153Rear Occupant Alert SystemIndicators......................................................153Rear Occupant Alert SystemLimitations...................................................152Rear Occupant Alert SystemPrecautions..................................................152Rear Occupant Alert System....................152Rear Parking Aid...........................................222Locating the Rear Parking AidSensors.............................................................222Rear Parking Aid Audible Warnings.............222Rear Parking Aid Limitations..........................222What is the Rear Parking Aid.........................222Rear Seats.......................................................150Manual Seats.......................................................150Rear View Camera Guide Lines..............226Rear View Camera Object DistanceIndicators......................................................227Rear View Camera Precautions.............226Rear View Camera.......................................226Rear View Camera Settings............................227
Rear View Camera Settings.....................227Switching Rear View Camera Delay On andOff.......................................................................227Zooming the Rear View Camera In andOut......................................................................227Rebooting the Center Display................388Recalling a Preset Position.......................154Recreationally Towing YourVehicle............................................................312Recycling and Disposing of the HighVoltage Battery...........................................167Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge...........................................................201Remote Control Limitations......................68Remotely Starting and Stopping theVehicle...........................................................134Remote Start Limitations..........................134Remote Start Precautions........................134Remote Start..................................................134Remote Start Settings................................135Removing Your Vehicle FromStorage.........................................................338Repairing Minor Paint Damage...............335Replacement PartsRecommendation.....................................441Replacing a Lost Key or RemoteControl..............................................................71Replacing the Cabin Air Filter...................142Replacing the Front Wiper Blades.........108Replacing the Rear Wiper Blades..........108Reporting Safety Defects inCanada..........................................................416Reporting Safety Defects in the UnitedStates.............................................................416Resetting the Trip Computer....................133Restarting the Vehicle After PoweringOff...................................................................164Resuming the Set Speed...........................241Reverse Brake Assist Indicators.............204Reverse Brake Assist Precautions.........203Reverse Brake Assist..................................203Reverse Brake Assist –Troubleshooting............................................205Reverse Brake Assist –Troubleshooting........................................205Reverse Brake Assist – Frequently AskedQuestions........................................................206
485
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex
Towing Your Vehicle –Troubleshooting.........................................313Towing Your Vehicle – InformationMessages..........................................................313Traction Control Indicator..........................213Traction Control.............................................213Traction Control – Troubleshooting............214Traction Control –Troubleshooting.........................................214Traction Control – InformationMessages..........................................................214Traction Control – Warning Lamps..............214Transporting the Vehicle.............................311Trip Computer................................................133Trip Data...........................................................133
U
Under Hood Fuse Box.................................314Accessing the Under Hood Fuse Box..........314Identifying the Fuses in the Under HoodFuse Box............................................................315Locating the Under Hood Fuse Box.............314Under Hood Overview................................325USB Ports........................................................159Using Alexa Built-In.....................................391Using Auto Hold.............................................211Using FordPass and Charging.................189Using Keyless Entry.......................................85Using MyKey With Remote StartSystems..........................................................78Using Snow Chains.....................................349Using Summer Tires...................................348Using the Backup Start Passcode...........73Using the Frunk EmergencyRelease..........................................................297Using the Keyless Entry Keypad...............88Using the Remote Control..........................68Using the Tire Sealant and InflatorKit...................................................................356Using the Valet Mode....................................73Using This Publication..................................18Using Winter Tires.......................................349
V
Vehicle Care....................................................331Cleaning the Exterior.........................................331
Cleaning the Interior.........................................333General Information..........................................331Vehicle Identification Number................370Locating the Vehicle IdentificationNumber.............................................................370Vehicle Identification NumberOverview..........................................................370Vehicle Identification..................................370Vehicle Identification Number......................370Vehicle Interior - Excluding: GT..................31Vehicle Interior - GT.......................................32Vehicle Range Display.................................127Vehicle Software Updates......................404Vehicle System Reset................................406Vehicle Wi-Fi Hotspot –Troubleshooting........................................376Vehicle Wi-Fi Hotspot – Frequently AskedQuestions.........................................................376Vehicle Wi-Fi Hotspot................................375Vehicle Wi-Fi Hotspot –Troubleshooting............................................376VentilationSee: Climate Control.........................................136Viewing the Tire Pressures.......................363Visual Search....................................................27Voice Interaction..........................................389Ford Assistant....................................................389
W
Walk Away Lock Limitations.....................90Walk Away Lock.............................................90Warranty Information................................468Washer Fluid Specification......................368Washers...........................................................109Adding Washer Fluid..........................................110Switching the Courtesy Wipe On andOff.......................................................................109Using the Rear Window Washer...................109Using the Windshield Washer.......................109Washer Fluid Specification..............................110Washer Precautions..........................................109WashersSee: Wipers and Washers...............................106Waxing Your Vehicle...................................335Waypoints......................................................402Adding a Waypoint...........................................402Editing Waypoints.............................................402
489
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMIndex