WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,press the touchpad on the door windowtrim to unlock and open the door.
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you tolock and unlock your vehicle using thekeypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-setfive-digit entry code. You can operate thekeypad with the master access code atany time. The master access code is on theowner’s wallet card in the glove box andis available from an authorized dealer.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal EntryCode
1.Enter the five-digit master code.
2.Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code.You must do this within five secondsof completing Step 2.
4.Press 1·2 on the keypad to savepersonal code 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entrycodes, repeat Steps 1 through 3, then forStep 4:
•Press 3·4 to save personal code 2.
•Press 5·6 to save personal code 3.
•Press 7·8 to save personal code 4.
•Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you canalso program the system with a personalentry code.
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PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-THEFT SYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFT SYSTEM WORK
The passive anti-theft system arms whenyou switch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The anti-theft alarm system warns you ofan unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFTALARM SYSTEM WORK
When armed, the anti-theft alarm istriggered in any of the following ways:
•If someone opens a door, the liftgateor the hood without a correctly codedkey or remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
If the anti-theft alarm is triggered, thealarm horn sounds for 30 seconds and thedirection indicators flash for 5 minutes.
Any further attempts to carry out one ofthe above sounds the alarm again.
WHAT ARE THE INTERIORSENSORS
The interior sensors detect movementinside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
Note:If you set the cabin comfort level foryour departure time with the alarm armed,the interior sensors deactivate for theduration of the cabin preconditioning toavoid a false alarm.
WHAT ARE THE INCLINATIONSENSORS
The inclination sensor is designed to detectan attempt to raise your vehicle, forexample to remove a wheel or to tow itaway.
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WHAT IS REMOTE START
The system allows you to remotely startyour vehicle and to adjust the interiortemperature according to the settings thatyou chose.
Note:If your vehicle is plugged in during theremote start operation, it will draw powerfrom the power source and not the vehicle'sbattery.
REMOTE START
PRECAUTIONS
WARNING: Do not keep electricaldevices plugged in the power pointwhenever the device is not in use. Powerpoints power up during remote start.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The vehicle is not in park (P).
•The vehicle is on.
•Remote start has been disabled in thetouchscreen.
•The high voltage or 12 volt battery isbelow the minimum operating voltage.
Note:To use remote start with the FordPass, enable the modem. See ConnectingFordPass to the Modem (page 372). To useremote start with Phone as a Key, enablethe modem and set up Phone As A Key. SeeProgramming Your Phone (page 72).
ENABLING REMOTE START
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Remote Start Setup.
4.Switch Remote Start on or off.
Note:To remote start with FordPass orPhone as a Key, make sure that the modemis enabled and Phone as a Key is setup. SeeEnabling and Disabling the Modem (page372). See Programming Your Phone (page72).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Using your FordPass app, press and holdthe start button.
Note:You can also use the phone as a keyto start the vehicle.
•The direction indicators flash twice.
•The parking lamps turn on when thevehicle is running.
•The horn sounds if the system fails tostart.
•All other vehicle systems remain offwhen you have remotely started thevehicle.
•The vehicle remains secured when youhave remotely started the vehicle. Avalid key must be inside your vehicle toswitch the vehicle on and drive yourvehicle.
Remotely Stopping the Vehicle
Using your FordPass app, press the remotestop button.
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Within 10 seconds of switching your vehicleoff, press the brake pedal and press thepush button start. After 10 seconds, youcan no longer start your vehicle if it doesnot detect a valid remote control.
Once your vehicle starts, it remains on untilyou press the push button start, even if itdoes not detect a valid remote control.
If you open and close a door while yourvehicle is on, the system searches for avalid remote control. You cannot start yourvehicle if the system does not detect avalid remote control within 10 seconds.
ACCESSING THE PASSIVE KEY
BACKUP POSITION
If you are unable to start your vehicle,follow the steps below.
1.Open the floor console storagecompartment lid.
2.Place the remote control in the slot asshown with the buttons facing upward.
3.With the remote control in this position,press the brake pedal, then press thepush button start to switch the poweron and start your vehicle.
STARTING AND POWERING
OFF – TROUBLESHOOTING
STARTING AND POWERING OFF– FREQUENTLY ASKEDQUESTIONS
Why does the vehicle not start?
The system does not function if theremote control frequencies arejammed, or if the remote controlbattery has no charge. See Accessingthe Passive Key Backup Position(page 165).
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ELECTRIC MOTOR
PRECAUTIONS
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds will limit power, which mayresult in difficulty maintaining speed intraffic and could lead to serious injury.
WARNING: Apply the parkingbrake, shift into park (P), switch thevehicle off and remove the key or remotecontrol before you leave your vehicle.Failure to follow this instruction couldresult in personal injury or death.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
SELECTOR POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the selector in park (P).
Note:Your vehicle may not shift out of park(P) if the vehicle battery has run out ofcharge. See Jump Starting the Vehicle(page 309).
Note:Your vehicle may not shift out of park(P) if a fuse is blown. See Fuses (page 314).
Note:The electronic parking brake couldapply when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 200).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe selector in park (P). See How DoesAutomatic Return to Park (P) Work (page194).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
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WHAT IS THE ELECTRIC
PARKING BRAKE
The electric parking brake is used to holdyour vehicle on slopes and flat roads.
APPLYING THE ELECTRIC
PARKING BRAKE
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: If you drive extendeddistances with the parking brake applied,you could cause damage to the brakesystem.
WARNING: The electric parkingbrake does not operate if the vehiclebattery has run out of charge.
The electronic parking brakeswitch is on the center console.
Pull the switch up to apply the electricparking brake. The red warning lampflashes, then steadily illuminates when theparking brake is applied.
Note:You can apply the electric parkingbrake when the ignition is off.
Note:The electric parking brake couldautomatically apply when you shift into park(P). See Park (P) (page 192).
APPLYING THE ELECTRIC
PARKING BRAKE IN AN
EMERGENCY
You can use the electric parking brake toslow or stop your vehicle in an emergency.
Pull the switch up and hold it.
The red warning lamp illuminates, a tonesounds and the stoplamps turn on whenyou use the electric parking brake in anemergency.
The electric parking brake continues toslow your vehicle down unless you releasethe switch.
Note:Do not apply the electric parkingbrake when your vehicle is moving, exceptin an emergency. If you repeatedly use theelectric parking brake to slow or stop yourvehicle, you could cause damage to thebrake system.
MANUALLY RELEASING THE
ELECTRIC PARKING BRAKE
1.Switch the power on.
2.Press and hold the brake pedal.
3.Push the switch down.
The red warning lamp turns off.
AUTOMATICALLY RELEASING
THE ELECTRIC PARKING
BRAKE
1.Close the driver door.
2.Shift into gear.
3.Press the accelerator pedal and pullaway in a normal manner.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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