
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
Note:For more information about availableapps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Apple CarPlay off. See Phone(page 447).
2.Connect your device to a USB port orpair and connect using Bluetooth.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
Using Apps on an Android Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Android Auto off. See Phone(page 447).
2.Pair your device. See Phone (page 447).
3.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find Mobile Apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
5.Select the app that you want to use onthe touchscreen.
Note:Mobile Apps on your device use theUSB port to establish a connection withSYNC. Some devices may lose the ability toplay music over USB when Mobile Apps areenabled.
Using Mobile Navigation on anAndroid Device
1.Connect your device to a USB port.
2.Switch Android Auto off. See Phone(page 447).
3.Switch on Enable Mobile Apps viaUSB in the Mobile Apps Settings tile.
4.Select the apps option on the featurebar.
5.Select the navigation app that youwant to use on the touchscreen.
Note:When using a navigation app, keepyour device unlocked and the app open.
456
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3

Possible Cause and ResolutionSymptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active security settings.
•Check that your device is not set only to charge.
–Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-nize my device.–Device limitation.
•Do not leave your device in your vehicle during veryhot or very cold weather conditions.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
I cannot stream audio frommy Bluetooth® device.–Incompatible device.
•Check the compatibility of your device on ourwebsite.
–Device not connected.
•Pair your device. See Phone (page 447).
–Media player not running.
•Start the media player on your device.
The system does not recog-nize the music on my device.–Missing or incorrect audio file metadata, for exampleartist, song title, album or genre.
•Repair the files on your device.
–Corrupt files.
•Repair the files on your device.
462
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3

Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
479
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

Other Maintenance Items1
Change the automatic transmission fluid.Every 150,000 mi(240,000 km)Replace the accessory drive belt or belts.4
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oiland filter change. Do not exceed the designated distance for the interval.2 Initial replacement at 10 years or 200,000 mi (322,000 km), then every 5 years or100,000 mi (160,000 km).3 After initial inspection, inspect every other oil change until replaced.4 If not replaced within the last 100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the instrument cluster displayprompting you to change your oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, theIntelligent Oil-Life Monitor was resetat 25,000 mi (40,000 km). Performthe engine air filter replacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the instrumentcluster display and perform services listed in the NormalScheduled Maintenance chart.
As required
Inspect front axle.Inspect frequently, serviceas requiredInspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under Exceptions.
Replace spark plugs.Every 60,000 mi(96,000 km)
482
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change engine oil and filter as indicated by the instrumentcluster display and perform services listed in the NormalScheduled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions - Such as Unpaved or Dusty Roads
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil ChangeIndicator Reset (page 320).
Exclusive use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
483
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

Axle and Transfer Case Maintenance
The transfer case, front and rear axles inyour vehicle do not require normalscheduled maintenance. Your vehicle iselectronically monitored and notifies youof required service by displaying a messagein the instrument cluster display. Thetransfer case, front and rear axles are morelikely to require a fluid change if the vehiclehas experienced extended periods ofextreme or severe duty cycle driving.Changing or checking the transfer case,front and/or rear axle lubricant is notnecessary unless the unit has beensubmerged in water, shows signs ofleakage, a message indicating requiredservice displays. Contact your authorizeddealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is3,000 mi (4,800 km).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
484
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingScheduled Maintenance

This device complies with Part 15 of theFCC Rules and with Innovation, Scienceand Economic Development Canada’slicence-exempt RSS(s). Operation issubject to the following two conditions:
1.This device may not cause harmfulinterference, and
2.This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
Vietnam
Zambia
WARRANTY INFORMATION
The following warranties may apply to yourvehicle:
•New vehicle limited warranties.
•Emissions warranties, if applicable.(Note: Fully-electric vehicles are noteligible for emissions warranties.)
•Other warranties, if applicable.
Detailed warranty information specific toyour vehicle can be found in the WarrantyGuide at www.owner.ford.com.
The following California WarrantyStatement, required by Californiaregulations, applies to vehicles certified toCalifornia emissions standards andregistered in a state that requires Californiaemissions warranty. If applicable,additional California Emissions Warrantiescan be found in the Warranty Guide atwww.owner.ford.com.
CALIFORNIA EMISSION CONTROLWARRANTY STATEMENT
YOUR WARRANTY RIGHTS ANDOBLIGATIONS
The California Air Resources Board andFord Motor Company are pleased toexplain the emission control systemwarranty on your (year) vehicle. InCalifornia, new motor vehicles must bedesignated, built and equipped to meet
529
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingCustomer InformationE278262 E340659 E369444

the State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
530
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingCustomer Information