Page 429 of 573

ActionConditionMessage
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
USB A
USB C
425
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio SystemE201595 E301114
Page 430 of 573
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices.
Note:We recommend using only USB-IFcertified cables and adapters. Non-certifiedcables and adapters may not work.
Locating the USB Ports
The USB ports may be in the followinglocations:
•Inside the media bin.
•Inside the center console.
•On the lower instrument panel.
Note:The number and type of USB portsmay vary depending on your vehicle.
Note:Not all USB ports in your vehicle havedata transfer capabilities. See AuxiliaryPower Points (page 164).
426
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio System
Page 431 of 573

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
About SYNC
The system allows you to interact with theentertainment, information andcommunication systems on your vehicleusing voice commands and a touchscreen.The system provides easy interaction withaudio, phone, navigation, mobile apps andsettings.
Note:You can switch the system on anduse it for up to an hour without switchingthe ignition on.
Note:You can use the system after youswitch the ignition off for up to 10 minutesor until you open a door.
Note:For your safety, some features arespeed-dependent. Their use is limited towhen your vehicle speed is less than 3 mph(5 km/h).
Using the Touchscreen
Status bar.A
Home screen.B
Clock. See Settings (page 458).C
Outside air temperature.D
Feature bar.E
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
427
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3E293823
Page 434 of 573
DescriptionVoice Command
Go to the next page.Next Page
Go to the previous page.Previous Page
1 Add the name of the feature to the command.
Entertainment
Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth® device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.1AM ___
Listen to SiriusXM radio.2Sirius Channel ___
Listen to FM radio.FM
Tune to a specific FM frequency.1FM ___
1 Add the radio frequency to two decimal places to the command.2 You can say the Sirius channel name or number such as "Sirius Channel 16" or "SiriusThe Pulse".
430
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3
Page 435 of 573

USB and Media Player
DescriptionVoice Command
Play your music by category.1
Play Album ___
Play Artist ___
Play Genre ___
Play Playlist ___
Play Song ___
Play Audiobook ___
Play Podcast ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
Browse All Audiobooks
Browse All Genres
Browse All Playlists
Browse All Podcasts
Browse All Songs
Browse your music by category on a USB device.1
Browse Album ___
Browse Artist ___
Browse Audiobook ___
Browse Genre ___
Browse Playlist ___
Browse Podcast ___
1 Add an album name, artist name, audiobook name, genre name, playlist name, podcastname or track name to the command. Say the name exactly as it appears on your device.
Climate (If Equipped)
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperaturesetting.
431
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3
Page 439 of 573

Voice Settings
DescriptionVoice Command
Go to the voice settings menu.Voice Settings
Switch long voice prompts on.Interaction Mode Novice
Switch short voice prompts on.Interaction Mode Advanced
Switch call confirmation on. The system promptsyou to confirm before making a call.Phone Confirmation On
Switch call confirmation off. The system does notprompt you to confirm before making a call.Phone Confirmation Off
Switch the display of voice commands on.Voice Command Lists On
Switch the display of voice commands off.Voice Command Lists Off
Automatic Blower Motor SpeedReduction
If necessary, the system decreases theblower motor speed when you are usingvoice commands to reduce the amount ofbackground noise in your vehicle. It returnsto normal when you are done.
Switching Automatic Blower MotorSpeed Reduction Off
Simultaneously press the A/C andrecirculated air buttons.
ENTERTAINMENT
Audio source. Select to choosea different audio source.A
Presets. Swipe left to view morepresets.B
You can access these options using thetouchscreen or voice commands.
435
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3ABE293491
Page 440 of 573

SourcesPress this button to select the source ofmedia you want to listen to.
Menu Item
AM
FM
1SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu Item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and Descrip-tionMenu Item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
You may be able to add additional presetpages using the settings option on thefeature bar.
436
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3
Page 442 of 573

Action and DescriptionMenu Item
Replay audio on the current channel. You can replay approx-imately 45 minutes of audio as long as you remain tuned tothe current station. Changing stations erases the previousaudio.
Replay
When you are in replay mode, you are notable to select a different preset until youreturn to live audio. Pressing this buttonreturns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The systemalerts you when it plays again on any channel.ALERT
Selecting this button allows you to enable and edit alerts.
Memory Presets
To set a preset, tune to the station thenpress and hold one of the memory presetbuttons. The audio mutes briefly while thesystem saves the station and returns oncethe station is stored.
You may be able to add additional presetpages using the settings option on thefeature bar.
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clearof snow and ice build-up and keep luggage and othermaterials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage and thunder-storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,a stronger signal may overtake a weaker one and the audiosystem may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-ence and the audio system may mute.Satellite radio signalinterference
438
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3