
This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 354).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 383).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary.
The cooling system fluid level and the coolant system strength.
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
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When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Extended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer forrequirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-joints - all-wheel drive only.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting theIntelligent Oil Life Monitor (page 286).
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Alexa Built-In Requirements...................369Alexa Built-In Settings...............................369All-Wheel Drive.............................................180All-Wheel Drive – Troubleshooting.............180All-Wheel Drive Limitations.....................180All-Wheel Drive Precautions...................180All-Wheel Drive –Troubleshooting........................................180All-Wheel Drive – InformationMessages.........................................................180AM/FM Radio.................................................361AM/FM Radio Limitations...............................361Selecting a Radio Station................................361Ambient Lighting..........................................106Adjusting Ambient Lighting............................106Switching Ambient Lighting On andOff.......................................................................106Anti-Lock Braking System..........................181Anti-Lock Braking SystemLimitations........................................................181Anti-Theft Alarm System...........................88Arming the Anti-Theft Alarm System..........88Disarming the Anti-Theft AlarmSystem................................................................89How Does the Anti-Theft Alarm SystemWork.....................................................................88What Is the Anti-Theft Alarm System.........88What Is the Battery Backup Alarm...............88What Is the Perimeter Alarm...........................88Anti-Theft Alarm System Settings.........89Setting the Alarm Security Level...................89Switching Ask on Exit On and Off.................89What are the Alarm Security Levels.............89What Is Ask on Exit..............................................89Appendices....................................................478Applying the Electric ParkingBrake..............................................................184Applying the Electric Parking Brake in anEmergency...................................................184App Precautions...........................................376App Requirements......................................376Apps..................................................................376Audio System................................................359AM/FM Radio.......................................................361Digital Radio........................................................362Satellite Radio....................................................363Audio System Precautions......................359
Auto-Dimming Exterior Mirror..................110What Is the Auto-Dimming ExteriorMirror...................................................................110Auto-Dimming Interior Mirror..................109Auto-Dimming Interior MirrorLimitations.......................................................109What Is the Auto-Dimming InteriorMirror..................................................................109Auto Hold........................................................188Auto Hold Indicators...................................188Autolamps........................................................99Autolamp Settings..............................................99What Are Autolamps..........................................99Autolock..............................................................71Autolock Requirements.......................................71What Is Autolock....................................................71Automatically Releasing the ElectricParking Brake..............................................185Automatic Crash Shutoff.........................266Automatic Crash ShutoffPrecautions.....................................................267Re-Enabling Your Vehicle................................267What Is Automatic Crash Shutoff...............266Automatic Emergency Braking...............237Switching Automatic Emergency BrakingOn and Off.......................................................237What Is Automatic EmergencyBraking...............................................................237Automatic Engine Stop.............................160How Does Automatic Engine StopWork...................................................................160Overriding Automatic Engine Stop...............161Switching Automatic Engine Stop On andOff.......................................................................160What Is Automatic Engine Stop...................160Automatic High Beam Control.................101Automatic High Beam ControlIndicators..........................................................103Automatic High Beam ControlLimitations.......................................................102Automatic High Beam ControlPrecautions......................................................102Automatic High Beam ControlRequirements.................................................102How Does Automatic High Beam ControlWork....................................................................101Overriding Automatic High BeamControl...............................................................103
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Doors and Locks – Troubleshooting........71Doors and Locks – Frequently AskedQuestions............................................................72Doors and Locks – InformationMessages.............................................................71Doors and Locks – Warning Lamps................71Drive Belt Routing Overview - 2.0LEcoBoost™.................................................292Drive Belt Routing Overview - 2.7LEcoBoost™.................................................292Driver Alert.......................................................241Driver Alert – Troubleshooting......................242Driver Alert Limitations...............................241Driver Alert Precautions.............................241Driver Alert – Troubleshooting................242Driver Alert – Information Messages..........242Driving Economically..................................259Driving Hints..................................................259Driving in Special Conditions........................259Driving in Special Conditions..................259Driving In Sand...................................................260Driving on Hilly or Sloping Terrain...............260Driving Through Mud and Water..................259Driving Through Shallow Water..............261
E
Easy Entry and Exit........................................78Electric Parking Brake AudibleWarning.........................................................185Electric Parking Brake.................................184Electric Parking Brake –Troubleshooting.............................................185Electric Parking Brake –Troubleshooting.........................................185Electric Parking Brake – InformationMessages..........................................................186Electric Parking Brake – WarningLamps................................................................185Electric Power Steering..............................193Electric Power Steering Precautions...........193Electromagnetic Compatibility..............478Emergency Call Limitations.......................58Emergency Call Requirements..................57Emergency Call System Data....................23Emergency Towing......................................270Emission Law................................................474
Enabling Apps on an AndroidDevice............................................................377Enabling Apps on an iOS Device............377Enabling Remote Start...............................125End User License Agreement.................449Engine Air Filter............................................290Changing the Engine Air Filter......................290Engine Block Heater....................................158Engine Block Heater Precautions.................158How Does the Engine Block HeaterWork...................................................................159Using the Engine Block Heater......................159Engine Coolant TemperatureGauge..............................................................114Engine Oil Capacity and Specification -2.0L EcoBoost™.......................................345Engine Oil Capacity and Specification -2.7L EcoBoost™........................................346Engine Oil.......................................................285Adding Engine Oil..............................................285Checking the Engine Oil Level......................285Engine Oil Capacity andSpecification..................................................286Engine Oil Dipstick Overview........................285Resetting the Intelligent Oil LifeMonitor.............................................................286Engine Specifications - 2.0LEcoBoost™..................................................341Engine Specifications - 2.7LEcoBoost™.................................................342Entering a Parallel Parking Space.........204Entering a Perpendicular ParkingSpace............................................................205Evasive Steering Assist..............................238Evasive Steering Assist Limitations............238Switching Evasive Steering Assist On andOff.......................................................................238What Is Evasive Steering Assist...................238Event Data..........................................................21Exiting a Parking Space............................205Export Unique Options..............................475Extending the Remote StartDuration.........................................................126Exterior Bulbs................................................297Changing a Front Turn Signal LampBulb...................................................................299Changing a Headlamp Bulb..........................298
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Lane Keeping System –Troubleshooting........................................225Lane Keeping System – Frequently AskedQuestions.........................................................226Lane Keeping System – InformationMessages.........................................................225Launching or Retrieving a Boat orPersonal Watercraft................................255Liftgate...............................................................79Closing the Liftgate..............................................79Liftgate – Troubleshooting...............................86Opening the Liftgate...........................................79Liftgate Obstacle Detection......................86Liftgate Precautions.......................................81Liftgate – Troubleshooting........................86Liftgate – Frequently AskedQuestions...........................................................87Liftgate – Information Messages...................86Liftgate – Warning Lamps................................86Live Traffic......................................................379Switching Live Traffic On and Off................379What Is Live Traffic............................................379Load Carrying................................................243Roof Rack..............................................................247Load Carrying Precautions.......................243Loading Your Trailer....................................254Locating the 180 Degree Cameras........202Locating the Blind Spot InformationSystem Sensors.........................................229Locating the Brake Fluid Reservoir.........181Locating the Cross Traffic AlertSensors.........................................................232Locating the Fuel Filler Funnel................168Locating the Keyless Entry Keypad..........75Locating the Memory FunctionButtons..........................................................145Locating the Power Outlets......................153Locating the Pre-Collision AssistSensors.........................................................236Locating the Rear View Camera.............199Locating the Safety ComplianceCertification Labels..................................244Locating the Tire label................................310Locating the Tire Sealant and InflatorKit....................................................................325Locating the USB Ports...............................151Locating the Wireless AccessoryCharger..........................................................155
Locating Your Vehicle...................................60Locking the Rear WindowControls........................................................108Luggage Compartment.............................249
M
Maintenance..................................................282Engine Air Filter..................................................290Engine Oil..............................................................285Exterior Bulbs......................................................297Interior Bulbs......................................................300Maintenance Precautions........................282Making and Receiving a PhoneCall..................................................................372Manually Dimming the InteriorMirror..............................................................109Manually Releasing the Electric ParkingBrake..............................................................184Manually Shifting Gears.............................175Shifting Using the Paddle Shifters...............175Manual Park Release....................................177Manual Park Release Precautions................177Using Manual Park Release............................178What Is Manual Park Release.........................177Manual Seats.................................................133Adjusting the Head Restraint.........................133Adjusting the Lumbar Support......................135Adjusting the Seat Backrest...........................135Adjusting the Seat Height...............................135Folding the Seat Backrest...............................140Head Restraint Components.........................133Installing the Head Restraint.........................134Moving the Seat Backward andForward.............................................................134Removing the Head Restraint........................134Unfolding the Seat Backrest...........................141Memory Function.........................................145Memory Function Precautions................145Mislock.................................................................71Mislock Limitations...............................................71Switching Mislock On and Off..........................71What Is Mislock......................................................71Mobile CommunicationsEquipment..................................................448Mobile Device Data........................................23Moonroof Bounce-Back..............................112Overriding Moonroof Bounce-Back..............112
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Rear Parking Aid Audible Warnings.............195Rear Parking Aid Limitations..........................195What is the Rear Parking Aid..........................195Rear Seats.......................................................140Heated Seats........................................................142Manual Seats.......................................................140Power Seats...........................................................141Rear View Camera Guide Lines..............199Rear View Camera Object DistanceIndicators....................................................200Rear View Camera Precautions..............199Rear View Camera.......................................199Rear View Camera Settings..........................200Rear View Camera Settings....................200Switching Rear View Camera Delay On andOff.......................................................................201Zooming the Rear View Camera In andOut.....................................................................200Rebooting the Center Display................366Recalling a Preset Position.......................145Recreationally Towing Your Vehicle -2.0L EcoBoost™, AWD..........................269Recreationally Towing Your Vehicle -2.0L EcoBoost™, FWD...........................269Recreationally Towing Your Vehicle -2.7L EcoBoost™........................................269Refueling..........................................................170Manually Opening the Fuel Filler Door........171Refueling System Overview............................170Refueling Your Vehicle......................................170Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge...........................................................185Remote Control Limitations......................59Remotely Starting and Stopping theVehicle............................................................125Remote Start Limitations..........................125Remote Start Precautions.........................125Remote Start Remote ControlIndicators......................................................126Remote Start..................................................125Remote Start Settings................................126Removing the Key Blade.............................60Removing Your Vehicle FromStorage.........................................................309Repairing Minor Paint Damage..............306Replacement PartsRecommendation....................................448
Replacing a Lost Key or RemoteControl.............................................................61Replacing the Cabin Air Filter....................131Replacing the Front Wiper Blades...........95Replacing the Rear Wiper Blades............96Reporting Safety Defects inCanada.........................................................399Reporting Safety Defects in the UnitedStates...........................................................399Resetting the Stopping Position -Vehicles With: Power AdjustableSteering Column..........................................93Restarting the Engine.................................164Resuming the Set Speed.........................209Reverse Wipe...................................................95Reverse Wipe Settings.......................................95What Is Reverse Wipe........................................95Roadside Assistance..................................263Rollover Warning..........................................397Roof Rack........................................................247Adjusting a Roof Rack Crossbar..................248Removing and Installing Roof RackCrossbars.........................................................248Roof Rack Load Capacities...........................248Roof Rack Precautions.....................................247Route Guidance...........................................380Adjusting the Guidance PromptVolume.............................................................380Canceling Route Guidance.............................381Repeating an Instruction.................................381Running-InSee: Breaking-In.................................................259Running Out of Fuel....................................168Adding Fuel From a Portable FuelContainer..........................................................169Filling a Portable Fuel Container..................168
S
Satellite Radio..............................................363Locating the Satellite Radio IdentificationNumber.............................................................363Satellite Radio Limitations............................363Satellite Radio Settings..................................364Selecting a Channel.........................................364Setting an Alert..................................................364What Is Satellite Radio....................................363Saving a Preset Position............................145
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Using Auto Hold............................................188Using Keyless Entry........................................73Using MyKey With Remote StartSystems..........................................................66Using Snow Chains......................................319Using the Instrument Cluster DisplayControls..........................................................117Using the Keyless Entry Keypad................77Using the Remote Control..........................59Using the Tire Sealant and InflatorKit....................................................................326Using This Publication..................................16
V
Vehicle Care....................................................301Cleaning the Exterior........................................302Cleaning the Interior.........................................304Vehicle Identification Number................353Locating the Vehicle IdentificationNumber.............................................................353Vehicle Identification NumberOverview..........................................................353Vehicle Identification..................................353Vehicle Identification Number......................353Vehicle Interior................................................26Vehicle Software Updates.......................382Vehicle System Reset................................384Vehicle Wi-Fi Hotspot –Troubleshooting........................................358Vehicle Wi-Fi Hotspot – Frequently AskedQuestions........................................................358Vehicle Wi-Fi Hotspot................................357Vehicle Wi-Fi Hotspot –Troubleshooting............................................358VentilationSee: Climate Control.........................................128Venting the Moonroof...................................111Viewing the Tire Pressures.......................333Visual Search...................................................24Voice Interaction..........................................367Ford Assistant.....................................................367
W
Warranty Information.................................476Washer Fluid Specification.......................351
Washers.............................................................96Adding Washer Fluid...........................................97Switching the Courtesy Wipe On andOff.........................................................................97Using the Rear Window Washer.....................97Using the Windshield Washer.........................96Washer Fluid Specification...............................97Washer Precautions............................................96WashersSee: Wipers and Washers.................................94Waxing Your Vehicle..................................306Waypoints......................................................380Adding a Waypoint...........................................380Editing Waypoints.............................................380What Are the Instrument ClusterIndicators.......................................................115What Are the Instrument ClusterWarning Lamps...........................................114What Is 911 Assist...........................................57What Is a Connected Vehicle..................354What Is Active Park Assist.......................204What is Alexa Built-In................................369What Is Auto-Start-Stop...........................164What Is Blind Spot InformationSystem..........................................................228What Is Cross Traffic Alert.........................231What Is Cruise Control..............................208What Is Driver Alert......................................241What Is Ford Protect..................................386What Is Hill Start Assist..............................187What Is Keyless Entry....................................73What Is MyKey................................................64What Is Pre-Collision Assist....................234What Is Remote Start.................................125What Is the 180 Degree Camera............202What Is the Cabin Air Filter........................131What Is the Catalytic Converter..............173What Is the Electric Parking Brake.........184What Is the Gross Axle WeightRating............................................................244What Is the Gross Combined WeightRating............................................................245What Is the Gross Vehicle WeightRating............................................................244What Is the Keyless Entry Keypad............75What Is the Lane Keeping System.........221What Is the Maximum Loaded TrailerWeight...........................................................244
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